New Ambassador Hotel image

New Ambassador Hotel

Hotel

Bright rooms in a casual hotel offering a restaurant, 2 bars & conference facilities. People often mention good, hotel, service, rooms, great, room, stay, Harare, staff, people,


Address

88 Union Ave, Harare, Zimbabwe

Website

rtgafrica.com

Contact

+263 24 2708121

Price rating

US$59/night

Rating on Google Maps

3.50 (963 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (17) hotel (16) service (15) rooms (14) great (13) room (11) stay (8) Harare (8) staff (6) people (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lineage M. 2 years ago on Google
    Its a beautiful cosy place to put up...
    2 people found this review helpful πŸ‘

  • 3/5 Primrose M. 2 years ago on Google
    Had lunch there, wasn't really impressed with the food, but place clean and staff friendly and nice.
    2 people found this review helpful πŸ‘

  • 5/5 Phil N. 4 years ago on Google
    A welcoming stay awaits you with high speed internet, conferencing facilities, open bars and an awesome restaurant all at a low cost in the heart of Harare.
    1 person found this review helpful πŸ‘

  • 4/5 elliot z. 2 years ago on Google
    Easily accessible but congested parking space. Average food
    1 person found this review helpful πŸ‘

  • 4/5 Robert M. 1 year ago on Google
    This Hotel has stood the test of time. And they have kept it very well. Good value for your money
    1 person found this review helpful πŸ‘

  • 2/5 Sydney N. 1 year ago on Google
    Those rooms feel too small.....maybe remodelling furniture to make rooms appear big could help. They are not great for clusterphobic people
    1 person found this review helpful πŸ‘

  • 2/5 Ruvimbo A. 1 year ago on Google
    Great environment, good rooms,good food. Very bad restaurant waiters
    1 person found this review helpful πŸ‘

  • 4/5 masiiwa panganayi b. 3 months ago on Google β€’ 73 reviews New
    I wasn’t happy to see cockroaches in the passage and room. Also the noise from the nearby restaurant where they were having a rhumba session until after 11pm.

  • 5/5 Chido M. 4 months ago on Google β€’ 56 reviews
    Went for a Juntal concert. The drinks were pricey and the barmen extremely slow given the numbers that were there. Clean environment and calibre of people were great

  • 4/5 Lion K. 7 months ago on Google β€’ 47 reviews
    Centrally located!Safer environment!Exceptional customer service from the front stuff!Security officers very helpful with customer lagguage during check in and check out.Please do not forget to tip them!Housekeepers does an exceptional job.Carpets can be a lot better though.Also feel like their breakfast is a bit overpriced.Would highly recommend!!

  • 5/5 Tendai G. 5 months ago on Google β€’ 28 reviews
    The location is superb and very secure, undoubtedbly the most secure street in Harare. Most of all, I loved the room bidding that takes place on Gateway Streams, where you bid for a room and book at the cheapest price. Got my 5 star hotel room for just $45 through Gateway Streams' Weekend specials. The service was unarguably the best anyone could wish for, from the lady at the reception, to the hotel potter who carried my bagsπŸ₯°πŸ˜πŸ₯°. I highly recommend. Checked in on 17/10/23 and checked out the next day. 5 thumbs up

  • 4/5 Dennis M. 1 month ago on Google β€’ 10 reviews New
    We had a great time and the service was splendid

  • 3/5 Simba M. 2 months ago on Google β€’ 3 reviews New
    Except for the cockroaches freely roaming around in my room, the linen was clean, the reception staff friendly and welcoming.

  • 2/5 Martin C. 4 years ago on Google
    Parking is a huge problem during working hours. The hotel itself is quite good.

  • 5/5 Tamuka James C. 4 years ago on Google
    One of the best hotels in the country. I really enjoyed my meal there

  • 4/5 Malcom Munyaradzi C. 4 years ago on Google
    The hotel in question provides a good venue for business lunches as they have a beautifully decorated dining room with well prepared food. There is a bar also that allows guests to unwind outside of the public eyes. The waiting area is well furnished while the entrance is characterized by good security protocols. Strategically located in the city to allow patrons to walk to places but permitting them to park safely and avoid traffic. Payments can be made in local currency giving visitors more bang for their buck.

  • 5/5 Welly M. 4 years ago on Google
    Their lunch is affordable and it comes with a free cordial drink

  • 2/5 Kenison K. 4 years ago on Google
    The play centre should be cleaned grass cut and the flowers must be well looked after

  • 5/5 Xavier M. 4 years ago on Google
    I love their pork

  • 5/5 rodriech m. 4 years ago on Google
    Loved it! Needs a few touch ups though!

  • 4/5 George M. 5 years ago on Google
    Comfortable rooms. Enjoyed the stay

  • 3/5 Nyasha Lee V. 3 years ago on Google
    There is an urgent need to attend to parking space here

  • 3/5 Ransome C. 3 years ago on Google
    Right in the heart of Harare CBD, great ambience and service.

  • 4/5 casper c. 3 years ago on Google
    Nice and comfortable

  • 5/5 Rowen M. 4 years ago on Google
    A place to be

  • 3/5 Brian M. 4 years ago on Google
    Parking blues

  • 5/5 kainos j. 4 years ago on Google
    Very accurate

  • 3/5 nicole c. 4 years ago on Google
    not bad

  • 3/5 Linda M. 4 years ago on Google
    The food is good, service is poor

  • 5/5 Dorey n. 4 years ago on Google
    Some rooms are good , some rooms are bad . The receptionist gave me 1 of the good rooms . So everytime you booking there always see the 3 different types of rooms before checking inn. My stay was great . The room was good . Their service is good .

  • 3/5 Clement C. 4 years ago on Google
    Deteriorating Standards

  • 3/5 Misheck G. 4 years ago on Google
    Decent

  • 3/5 Courage M. 4 years ago on Google
    The place is fine but being poorly run

  • 4/5 Janet M. 4 years ago on Google
    Good hospitality

  • 3/5 Frank C. 4 years ago on Google
    Nice

  • 5/5 Melisa N. 4 years ago on Google
    Nyc hotel

  • 3/5 Edith M. 4 years ago on Google
    Conveniently located

  • 4/5 Dough Major T. 4 years ago on Google
    It's great

  • 4/5 Simbarashe C. 4 years ago on Google
    lovely

  • 3/5 Clara C. 4 years ago on Google
    Poor service

  • 1/5 Want T. C. 4 years ago on Google
    Gd

  • 1/5 Mathew M. 4 years ago on Google
    There service is poor but there are very friendly

  • 2/5 Totamirepi T. 4 years ago on Google
    Poorly located

  • 5/5 Bornface M. 4 years ago on Google
    Refreshing

  • 4/5 tawanda m. 4 years ago on Google
    Like

  • 3/5 Tinotenda K. 4 years ago on Google
    Liked the place

  • 3/5 Newanji D. 4 years ago on Google
    Don't like it

  • 5/5 Tazivakm M. 4 years ago on Google
    Service was top norch

  • 3/5 Zenzele N. 4 years ago on Google
    (Translated by Google) Okaish (Original) Okaish

  • 3/5 Webcal A. 4 years ago on Google
    Great hotel

  • 4/5 Wallace N. 4 years ago on Google
    Great service

  • 1/5 Tonny S. 4 years ago on Google
    Good

  • 3/5 moreblessing z. 4 years ago on Google
    Okay but heavy traffic

  • 4/5 Artiel B. 4 years ago on Google
    Quite a nice place

  • 4/5 Bridget Rita M. 4 years ago on Google
    An upmarket hotel in the Central Business District of Harare. It was recently renovated to suit the modern designs in hotel accommodation. One of the historical buildings closely situated to the Zimbabwean Parliament, the Anglican Cathedral and the Presidential Offices

  • 3/5 munya m. 6 years ago on Google
    the hotel feels old , needs some refurbishment to spruce it up, comfortable bed though

  • 4/5 Phillip J. 3 years ago on Google
    Great

  • 5/5 Lawrence N. 5 years ago on Google
    It is one of the best Hotel

  • 4/5 Tripod Shedby M. 3 years ago on Google
    Not bad

  • 5/5 Garikayi Humphrey T. 3 years ago on Google
    If you love rhumba i suggest you visit their bar

  • 4/5 bigy n. 3 years ago on Google
    Good rooms and excellent staff

  • 5/5 Stanford G. 3 years ago on Google
    Very comfortable and quite place

  • 2/5 Linton L. 3 years ago on Google
    Needs serious improvement

  • 5/5 Silvester C. 3 years ago on Google
    (Translated by Google) Nice restaurant (Original) Nice Restaurant

  • 4/5 Kundai T. 3 years ago on Google
    It was decent

  • 5/5 Fouster M. 3 years ago on Google
    Lovely

  • 4/5 parmela n. 2 years ago on Google
    Enjoyed my stay

  • 5/5 Goodwell Z. 2 years ago on Google
    Its convenient because it's in the CBD next to Parliament

  • 3/5 Novuyo Nomvula Thobile B. 2 years ago on Google
    It's ok . The people are very kind and courteous.

  • 5/5 Moses N. 2 years ago on Google
    Service delivery is just best

  • 5/5 Cynthia M. 2 years ago on Google
    It's a great place

  • 3/5 Kundishora M. 2 years ago on Google
    A good hotel. Close to many Critical Government buildings thus the name Ambassador. Close to Parliament, Reserve Bank, State office, Defence office, Many Ministiries offices, High Court and Supreme Court.

  • 3/5 Richard F. 2 years ago on Google
    Just an Ok place. Perfectly situated in the heart of Harare.

  • 4/5 Daniel N. 2 years ago on Google
    Good place to be, their service keep on upgrading

  • 2/5 Yolanda M. 2 years ago on Google
    One should not expect a three stars treatment 😐

  • 3/5 David M. 2 years ago on Google
    Nice, clean city centre hotel.

  • 4/5 Erasmus G. 2 years ago on Google
    l liked the service. Fast and friendly

  • 3/5 Tendai M. 4 years ago on Google
    Served its purpose for the meeting...but was a bit crowded. Needs some touch ups in certain areas. But if you are looking for an affordable place to go...worth considering.

  • 5/5 Jabulani C. 2 years ago on Google
    A very good hotel in town. Very smart indeed.

  • 1/5 Karl M. 2 years ago on Google
    Wanted to give negative stars

  • 4/5 Felix C. 2 years ago on Google
    I was at the reception area and was served very well

  • 4/5 Coleen R. 2 years ago on Google
    Service was great.. quite helpful..and the food was ok...only problem with this place is the parking..the parking slots are few.. location wise is not best as it is near gvmnt security buildings..a bit of hostility around it as you move especially at night πŸ˜‘

  • 4/5 Vincent S. 2 years ago on Google
    Spacious, and nice room. Friendly and helpful staff

  • 5/5 Eriveti Elevate M. 2 years ago on Google
    Clean and friendly service, secure car park

  • 3/5 Witness M. 1 year ago on Google
    A good place to hang around the have a nice bar there

  • 1/5 Mehluli S. 1 year ago on Google
    Really sad to see standards having gone down at what used to be a great hotel in the heart of the Harare CBD. Not too bad for an overnight stay though

  • 3/5 Simbarashe Tanaka K. 2 years ago on Google
    Had a decent breakfast meal, and they got fast wifi for guests. Friendly staff too.

  • 4/5 danai m. 2 years ago on Google
    Place is good. They need to improve their catering servuces tho

  • 5/5 Livison P. 1 year ago on Google
    It's very need but ,there is need for a variety of change on soup ,I crave for mashroom soup

  • 3/5 lawrence n. 1 year ago on Google
    Fairly good rooms though expensive for nothing

  • 3/5 Clement K. 1 year ago on Google
    The hotel 🏨 is in the city centre and so is ideal for business people and tourists alike wanting to be in the heart ❀ of Zimbabwe πŸ‡ΏπŸ‡Ό. Some rooms don't have much of a view, and it does look old. One lift was out of service and the working one is limited to two people a time. This lift looks newish and quite efficient. The airport is easily within reach. The great attraction to this hotel 🏨 is affordability.

  • 2/5 Ashokaditya D. 1 year ago on Google
    Very Bad, would never like to stay here.

  • 5/5 Faffy M. 1 year ago on Google
    Thank you for the great service,linen was always clean, mouth watering meals,thank you team

  • 4/5 Tonderai D. 1 year ago on Google
    Best environment and customers services. Food top class as well accomodation

  • 4/5 Mohammed A. 1 year ago on Google
    Not bad good location need some renew

  • 3/5 Simbarashe N. 1 year ago on Google
    Well not bad for a low cost hotel.

  • 3/5 Simbarashe M. 11 months ago on Google
    A great place to be but can be improved

  • 4/5 Farai Gerald R. 1 year ago on Google
    The Rhumba club, is the icing on the cake, from the rooms downstairs there is a club, danced for hours, loved it. Rooms a bit cramped but are ok.... Clean and safe rooms

  • 1/5 Admire T C. 10 months ago on Google
    The place is so beautiful and very much affordable

  • 5/5 Joseph C. 9 months ago on Google
    It is Budget compared to Meikes around the corner. Feels safe and the area is CBD so it's quiet quiet at night

  • 5/5 Desmond M. 9 months ago on Google
    Looks very neat, Hospitable staff

  • 5/5 Antony P. 4 months ago on Google
    They provide good service and the rooms are clean.

  • 1/5 Mambo E. 8 months ago on Google
    No warm water I always book here because of the location other This is perhaps my 10th time and this time I booked a whole month. Such a waste of funds. Had to buy an electric bucket to heat up water. Waste of funds. The room unkept

  • 5/5 Sifelani C. 6 months ago on Google
    Really had a great stay at the place. Right in the middle of Harare. Wow, words not enough. Try it !!

  • 4/5 Tinotenda M. 4 months ago on Google
    Very nice. I recommend it

  • 1/5 Pauline C. 1 month ago on Google β€’ 2 reviews New
    The people here are unserious. The facility is old, the shower is non-functional, and cockroaches infest the room. Despite charging us $80, the online price was only $59. When questioned, they claimed it's cheaper to book online, which is illogical. In Harare, you can easily find better hotels at the same or even lower prices. Save your money and avoid this place. The attached picture is of the room close to ours. This plate remained there throughout our stay, just outside.


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