Featured Reviews


Frequently mentioned in reviews: good (11) service (9) staff (8) rooms (7) clean (7) hotel (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Zim Girl T. 2 years ago on Google
    Understated luxury. Detail down to the napkins at breakfast. Lovely gardens. Good food. Great bathrooms πŸ‘Œ great location. No longer as "private" since the extensions (additional rooms) but still very exclusive. Definitely pricey. Great for a business trip with lots of meetings on or off site (it's very close to Sam Levis Village) and equally good for a relaxing weekend in the city. I wonder if anyone ever uses the little pool right in front of the dining area.
    5 people found this review helpful πŸ‘

  • 4/5 Meluleki S. 5 months ago on Google β€’ 51 reviews
    It's become popular as a boutique hotel. It's private , clean and secluded from the hectic CBD. It's good for business travellers as well as prominent people in all sector. I would call it high end.

  • 4/5 blessing m. 2 years ago on Google
    Very nice quite and tranquil place.great food great service..Tanya has good customer care..sadly the restaurant is not open to public..
    1 person found this review helpful πŸ‘

  • 5/5 Tafadzwa M. 1 year ago on Google
    A unique and nice lodge nestled in the leafy Borrowdale suburb. The place is neat and well kept. Highlands House offers a private experience for the discreet client. Parking is spacious and super secure. The rooms sport modern furniture and are kept in an elegent and clean state. The service is superb with employees paying attention to detail and even more attention to the needs of guests. It is a definite must try if one is in need of high class accommodation in Harare but without wanting to stay in the generic hotels.

  • 5/5 Karoline Tufte L. 5 years ago on Google
    Beautiful boutique hotel which really stands apart a regular hotel. Each room has its own decor and charm. Common areas are also really beautiful and calm. Only negative is that there is just basic lunch and you have to make sure to order dinner ahead of time, so if you arrive in the evening this might be something you would want to contact the hotel ahead of time about. Very friendly staff and yummy breakfast as well!

  • 4/5 Davies M. 10 months ago on Google
    Great rooms and service

  • 5/5 Leigh-Anne M. 1 year ago on Google
    Stunning boutique hotel with extremely friendly staff

  • 4/5 N. E. 1 year ago on Google β€’ 25 reviews
    The good: Very lovely grounds and beautifully decorated rooms. Its really nice that its so close to 'the Fridge' restaurant, which has tasty food and good coffee. Housekeeping and wait staff were lovely. Finally, it is very easy to get to and the security staff were attentive and helpful. The not so good: There was a mix up with my bill and the front desk person confronted me during breakfast, rather than calling my room and speaking to me in private. While the bill mix up was resolved, I think the overall front desk customer service can be improved.

  • 4/5 Lynne A. 1 year ago on Google
    Amazing food great ambience

  • 5/5 William D. 1 year ago on Google
    This is the best place I've found to stay in if you're in Harare on business. It's in a good location, the staff are outstanding, the rooms are spacious, comfortable and elegant. They have good wi-fi, and a generator for back up if the power supply fails. I love the fact it is small, but it does mean you need to plan ahead and book in good time.

  • 5/5 Abigail M. 1 year ago on Google
    Good locationπŸ‘ attended a business cocktail event in the garden area, it was top notch πŸ‘Œ loved the set up and attention to detail. The open bar had a variety of mocktails and cocktails, my main highlight were the snacks πŸ˜‹πŸ˜‹ I couldn't get enough of the bun which had grilled pork fillet and mixed vegetables filling, it was mouthwatering.

  • 5/5 Dr J. 1 year ago on Google
    Very beautiful and classy apartments

  • 5/5 tanaka h. 1 year ago on Google
    Peace and tranquility is guaranteed at this hotel, maximum security and the best service you can get in Harare.

  • 5/5 Farhana S. 1 year ago on Google
    I love Highlands House. It's my favorite Zim destination with the cosy suites. Suite 16 is my official favorite 😍 Previously it was suite 8. Love the homey cosy friendly environment.

  • 5/5 Roje B. 1 year ago on Google
    Beautiful tranquil and very peaceful great service delicious food

  • 5/5 Paul F. 2 years ago on Google
    Exactly perfect after 7 months on a job in the middle east. Staff amazing friendly, helpful, patient and happy. Rooms very comfortable with amazing amenities. Breakfast was a complete surprise. Everything I eat at home so basically I am feeling very much at home staying at Highlands House.

  • 5/5 progress m. 2 years ago on Google
    Excellent place enjoyed the breakfast and the views

  • 5/5 guido a. 2 years ago on Google
    a wonderful stay and very nicely helped by Tinei! (recommended)

  • 5/5 ABIGAIL M. 2 years ago on Google
    Serene, private, secure, personalized service, comfy, beautiful environment, amazing food, very clean rooms. Top notch. Amazing massage. Would recommend Highlands House any day.

  • 5/5 mutsa m. 2 years ago on Google
    Really beautiful place, so serene. Amazing food .Especially enjoyed my cheese board breakfast.

  • 5/5 Jeffstar Z. 2 years ago on Google
    Great venueπŸ‘ŒπŸ½

  • 5/5 Ehab A. 2 years ago on Google
    The place is clean, the furniture is good and comfortable, the staff is friendly and helpful. The restaurant is clean an there is a variety in the food with good quality.

  • 5/5 Bradley E. 2 years ago on Google
    The place is amazing ....the rooms are clean the staff is so helpful and the food is delicious mouth watering. Very ideal for conference meetings

  • 5/5 Talent J. 2 years ago on Google
    Exquisite. Friendly staff

  • 5/5 Tonderai M. 2 years ago on Google
    Brilliantly smart and immaculately clean. Great service. I was impressed

  • 5/5 Namenge N. 2 years ago on Google
    Beautiful setting. Wonderful customer service. Worth staying there.


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