Don't go here. Stylists are rude and act like they're doing you a favor. Especially noting a short haired freckled-face snooty employee...you look ridiculous with the white dots all over your face. You work at JCP, not a high end salon dummy!

Too pricey! My stylist is Rick. He is awesome and has a great attitude . He does great work.

Martha was terrific. I am a winter Texan and scared to death about my hair. Nine years ago I had a horrible experience and since then have not gotten my hair done down here. Martha convinced me that she would do a good job. She was spectacular, talked me through everything she was doing next and my hair turned out fabulous.

Made an appointment for my 2 kids. The hairstylist was patient, kind, gentle and understood what my kids wanted for their haircut. Would recommend.

for reference, my hair was past my waist and very thick. i rarely get hair cuts or go to salon, usually just opting for at home trims. for a special event, which would be in a week, i decided to go here. i’ve been here in the past to remove hair coloring and dye hair. this visit, i went in for a trim and asked for long layers. i was asked by the stylist if i wanted the trim first then layers or vise versa. i don’t know much about cutting hair, so i had no idea what to answer. she ended up botching my hair but never said anything. at some point, some other lady came to try to fix it. my mother had noticed there was a lot of hair on the floor and even more snipping continuing. despite the second stylist’s attempts, the cut was uneven and essentially ruined. at least 12 inches was cut. if the stylist had no experience with longer hair and made that clear, then i would have waited for another stylist or found somewhere else to get a hair cut. only got an apology and was told the “haircut” was free.

Made appointment online for a cut and blow dry several hours in advance on a Sunday. Arrived and waited for 30 minutes. Very nice stylist offered to pick up my appointment, but wasn’t experienced with short hair and wasnt sure when my stylist would be ready. I decided not to keep the appointment. Won’t be going back.

They suck. Went back in November.They dont know how color treat hair horrible job, I wanted darkest brunette to almost black and they added mahogany I dont know how this "professional" knew to make it that when i didnt want any thing of some sort. She messed up she was a blonde and horrible job even Regis the manager in harlingen said another girl from jcpenny went there and went to get it done again in Regis because they messed up really bad. And how they cut her hair in layers was treated bad. Rate 1

absolutely loved the experience. This was my first big hair appointment, went in for a double process with color the staff was so nice and made me feel involved in what was going on by asking me what color i wanted. Victoria ( Vicky ) and Tanya did my hair and i'm in love with the way my hair turned out. 😁😍 If your interested in fun and creative colors i HIGHLY!!! recommend you go with Vicky. I will definitely be going back. 👍

Definitely overly priced for cheap work. My daughter wanted a haircut and the only availability was at JCPenney. Kids haircut was $38 she took less than 10 minutes. They had a special for back to school $12 off the “stylist” said SHE didn’t take that storewide promoted coupon. This price would have been fine had it been a good stylist. I don’t think she was experienced. She also said she could blow dry for $50. Didn’t catch her name but she had drawn on freckles can’t miss her lol

Very clean facility !! Staff is friendly and takes care that comfort and safety of client has been met. I'm in a wheelchair so that was important! The stylist was extremely knowledgeable and took extra care plus all concerns were addressed !! Yes I will be back!!!!!!!!!