Me and my friend literally just walked out of this shop 5mins ago. We were trying to sell an 18ct white gold necklace with 0.75ct marquise diamond cut pendant worth $1999 valuated by Diamond Boutique with certification and this shop quoted us $100 for it. I’m not sure if this Josh guy knows what he’s doing or he took us for a dumb person trying to trick us as we were not dressed properly. Be careful of this place.

This place is amazing, all the pieces are being taken care with love. The staff is amazing, will definitely go and check out very often!!!!!

Lovely shop, heaps of nice, good quality jewellery.I bought this simple gold band for a great price and I wear it everyday! Also the guy who served me was very good, shout out to that guy

Lovely staff and great service! This place is my new favourite place in Canberra Civic and will definitely visit again soon 💍

Came in to see Josh to sell some jewellery. He was very nice, friendly and knowledgeable. He really helped me out. I highly highly recommend Josh to everyone. One of the nicest and most helpful people you will ever meet. Will definitely be going back. Thanks again Josh for all your help. Very much appreciated.

Had many items of my deceased mother's that needed a good home. From the minute I met Josh he was caring and honest and it was a pleasure dealing with him. I had worried how things would turn out but didn't need to. Highly recommend.

Josh was polite, efficient and treated each item with respect. He explained how metals are identified and evaluated. Was paid immediately.

Excellent service. Got a good deal on trading gold bars, saved me a trip to Sydney. I was lucky to get parking in front of the shop, but there is a shopping mall nearby with plenty of parking. Will deal again. Thanks

Such a lovely and friendly person to deal with. Had some old jewellery i wanted to sell and received a great price and instant transfer of funds. Thanks again and will be back for sure.

Visited Preloved Gold today, very happy with the service from Josh and the cash outcome. Go find all that jewellery that you don’t wear and turn that gold into cash!

Good guy. Very efficient and easy process. 10% cut is fair. And I also learnt a little bit more about gold :)

I really appreciated the responsiveness of Josh and team over a long weekend, and the highly organised and professional viewing experience.

A great service from Josh. I had some unwanted and broken jewellery that I wanted to sell. He was efficient and offered what I thought was a reasonable amount. The deposit was done on the spot and appeared in my account immediately. Would definitely recommend.

Josh provides an excellent service. I was paid on the spot and was pleasantly surprised with the amount I got. Highly recommend paying Josh a vist at Preloved Gold.

Josh is very pleasant to deal with. (Charming) Good place to get some value for old jewellery

Such a nice guy Josh and was an easy & pleasant transaction. I wanted to get rid of some items I didn’t want anymore and was then able to go out and ‘treat’ myself with stuff I wanted :)

Josh was very nice, explained how the pricing worked. Immediate payment- definitely recommend going to see Josh if you are looking to sell some pre loved Jewellery. The shop was easy to find as well. All in all successful trip and I'm very happy.

I can't recommend Preloved Gold highly enough. Having been left items of jewellery after my mother's passing I was in a situation of not knowing what was what but also having an emotional attachment. Having been in customer service for over 30 years I can easily say Josh's knowledge, efficiency, understanding and compassion was absolutely superb. He provided the facts and the history of the items and gave honest and balanced advice. With the exchange, money was paid straight into my account and gave me peace of mind. Definitely check Preloved Gold first.

I was highly impressed with the quick, efficient service received from Josh and received a great outcome for some unwanted gold jewellery I have been holding onto for a long time. Immediate payment which was great. Takes the stress away of unknowns coming to your house. Highly recommend this service.

I had an excellent service, very friendly and wonderful customer service. Good evaluation and great price. Very secured location. I highly recommend everyone to come here.

Josh is a professional that knows his stuff. I got a very fair payment for a jewellery box clean out. I highly recommend this service.

Josh was great gave me a fair price for some old jewellery also a very secure location and privacy is assured. Love you Preloved.

Dealt with preloved gold to offload some old jewellery I no longer use. I carved out about 30 minutes of time based on an experience I had with another business that buys gold. Turns out I didn’t need it - my experience here was as smooth as it could possibly be - I was in and out in 10 minutes. Price offered was good - within the ballpark of the kind of price that should typically be offered by this kind of business. The other shop I tried and did not end up dealing with offered less than half of spot price. Wouldn’t hesitate to deal with this business again.