We had a great experience today purchasing our wedding bands. Our sales person Crystal was so helpful and we even got the inside engraved with our wedding date. We will definitely be back for future purchases! I highly recommend this jeweler

Super helpful and friendly staff. I went to purchase a birthday gift for my very picky wife and Christy was super helpful in assisting me with all my option. My wife loved her earrings and necklace. Thank you so much and I’ll definitely be back in the future.

I love this location. We’ve visited other Kay Jewelers in the area, but Christy and her team at the Michigan City outlet always go above and beyond to get us taken care of! Absolutely recommend shopping here!

I popped in the store to check out their jewelry and I was greeted by many smiling faces. I spoke with Erika(sorry idk if that is how its spelled) and she was tremendously helpful. She also was extremely nice and really went out of her way to both get to know me, and to help me find what i needed. It was an awesome experience and I would totally recommend going there. I will be back in the near future for sure.

Erica was a great help me picking out my 30 Anniversary present for my wife she was so nice and helpful

MAX was awesome, he was very patient & stayed positive throughout our shopping experience despite us being indecisive, he also explored additional options for us which was how we were actually able to make our purchase. Very nice guy! Ask for max you won’t regret it.

Very knowledgeable and friendly staff. Erica walked us through two purchases and because of her, we will be back.

If you are visiting Kay Outlet, I highly recommend being assisted by Erika, she was so lovely and fun to talk while getting help with my wedding ring. Shopping is fun but she makes it more fun!

Fantastic customer service experience due to store manager Veronica Williams. She is the best and will whatever it takes to make your experience a great one

Erika was AMAZING!! She was so patient when our card was being lame. She was so helpful and just amazing! 10/10 service!

Erika was so amazing and made my experience fast and friendly!!!

Ericka and Megan were great. Love my ring so much! Megan helped me narrow down what I wanted with such grace.

Max was so amazing to help find pieces for my friends mom. Erika helped me find pieces for my self and was amazing to talk to. Thanks so much guys you rock.

Erica was so patient and helpful! She helped me & my fiancé pick out our wedding bands ❤️

Erika is by far the best sales lady I have ever met go check her out for some amazing deals she is so helpful and really takes her time to make sure you love what you take home

Veronica was an amazing rep. She’s very knowledgeable and has the best customer service I’ve experienced in a while. I love how personable and detailed she was when it came to helping me pick my ring.

The entire Kay team is just as spectacular as the pieces! Such a friendly and welcoming environment, as well as really great prices for amazing quality. Nothing but brilliance :)

I am completely disgusted with the people you allow to work for yall!!!!! The worker Celeste loves to talk bad about down syndrome kids it's appaling!!!!

I had excellent service from Erika, Go in and check her out!!!

Omge!!! Saleswoman ERIKA WASHINGTON WAS ABSOLUTELY PHENOMENAL! She was so friendly and listened! Thank you Erika for helping us find the wedding ring of my dreams!

We stopped in to get sized and look at some rings. We were greeted by Erika. She went above and beyond to get my fiancé and I our rings. She wouldn’t stop until I found the perfect ring and chain. She was so patient and made the entire experience so much fun. We are beyond satisfied with our rings and our experience.

Shopping with Erika at Kay jewelers was a great experience for me! She’s very knowledgeable about every question I gave her about the jewelry I am totally satisfied.I will continue to buy all my jewelry from Kay because of Erika’s dedication to customer service five stars!!!

Always a pleasure to stop in! Even without a purchase the staff is always super welcoming and make shopping so much fun! They are very knowledgeable and offer some pretty nice discounts! Will definitely return and shop again :)

Store was clean, staff was nice, sales was nice.

Thank you so much Erica! I have the perfect engagement ring, at an affordable price😉

This has been my favorite Kay Jewelers to visit in the last few years, by far. The employees always acknowledge me the second I walk in the door and are prompt to take care of whatever I am in need of. I usually have my children accompanying me during visits and the employees are more than courteous to them as well. To me this shows the employees have a more than wonderful morale. No matter the issue or whatever I am looking for, I feel this store goes well above and beyond what I expected. I suggest this store to all my friends in need of any help with their jewelry needs.

Love the service I purchase a watch there for my birthday and I enjoy coming back to you all again because I need a battery put on my watch but Kay Outlet is awesome nothing but sales sales sales. Excellent customer Service.