Owner accused me of buying skates just to use it once and return it. When I told him that wasn’t the case and I never even used it, he got mad and kicked a pair of skates on the ground and told me that play it again wasn’t a free rental place. Terrible service

I love this place!! Mike helped my handicapped husband get on and off exercised bike's so he could get the right one for him and offered to bring it to us!! What a guy!! People like this have special hearts!!! Thank you for everything,

Recent Visit 4/ 15/ 2021 They have a new four legged furry staff. Greeted me with such a sweet calm approach. Best service I have had in a long time since this pandemic. 3YRS AGO Good staff, came there to ask if they could help me air my bike tires, helped me regardless. Turns out my tire is leaking, I ended up buying.. Good friendly service turns into a sale. Sadly the items for sale are not cheap, but not too expensive either. Being in the area with a goodwill, dollar store, vallis, you would expect a less costly list of products. oh' well, my item wasn't too expensive so I'll take it ...

This store could be better if the manager Mike could be a bit more curtiuos to his customers. He talks to them like garbage. The store itself is a very good concept. It helps provide sports equipment another life which it wouldn't have otherwise.

It helps to call ahead if you're looking for anything specific, but this is a very nice store with friendly people (and a friendly doggo) working, and very well stocked. I got rollerblades here a few months back and I love them. Hopefully I'll be ableto get my ice skates here soon too.

Very good place for some used and new cross country skiing equipment. They have often in store special skiing items that you cannot get other places or online . Easy large parking in front. A lot of bikes to choose from.

I wish I knew about this gem sooner! Such a friendly staff! Took my boys and found each of them a set of sparing gloves. We also found a pair of blue wrestling shoes that were in great shape. I highly recommend stopping by! You will find something great!

My son’s hockey team ordered a embroidered tracksuits from Play It again in Evanston. My son’s name was spelled wrong so Mike said they’ll fix it but before that he made sure that it wasn’t my mistake on the order. My response was “no problem, it happens”. A week after I picked up the tracksuit with the fixed name and paid the full price of $155 for it. When I got home I noticed that there’s a small hole in the back and called Mike to let him know. I brought it back and after I didn’t agree on $10 or $20off, he started yelling at me. We agreed on 50%off for the jacket if he can fix it. Today he calls me and tells me that 3 different places don’t want to sew it because it’s going to be visible and suggests that I buy a patch to sew over the hole. When I asked for my money back so I can buy a new jacket and bring it for embroidery myself, he accused me that I’m a scammer and suggested I’ve done the hole myself! I got a refund and was told to never come back. No need to say that I was treated rude, unfair and unprofessional by the owner Mike even though none of this was my fault. Instead of taking responsibility for their mistakes and make the things right for a customer, he preferred to lose a client. I’ve bought almost all of my two sons, my husband and my hockey gear from this store and the young people who work there have always been helpful and polite.

I love that we have someplace local to bring sports equipment that has been collecting dust. If they can’t take something, you can walk it over to Goodwill.

Only my second time at this store and both times I have left VERY impressed!!! To start, the employees are high school-ish age and are so polite, which unfortunately is not always the case, but has been consistent on both of our trips here. Once meeting the owner it is not hard to understand why- he sets such a great example for his employees! On both of our trips he went above and beyond to make sure we got what we needed, which today included putting my 3 and 5 year olds to work pumping up balls to keep them entertained while he adjusted skis and having an employee help load things in the car. I definitely took a risk bringing a 5 year old, 3 year old, and 3 month old to a sporting goods store for skis (which is my husband's sport, not mine!) on my own, but the awesome staff made it a successful trip! We will definitely be back!

Spent 40 minutes driving here just for it to be closed 2 and a half hours early with no sign on their website or door saying they are closed. Whenever gonna bother coming here again or recommend people.

Great selection of bikes at a fair price. Very happy with the service and year of tuneups includes.

Great small business in Evanston. Very knowledgeable and friendly staff. Great selection and great deals.

The staff made me feel like I was family