Featured Reviews


Frequently mentioned in reviews: phone (8) service (7) number (6) call (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Abrahan M. 7 months ago on Google • 4 reviews
    Bad service, for the following points. 1-Administrative attention can be improved. 2-The phone number is wrong. 3-There is never an appointment at Edus Attached is the correct telephone number 22601244, to make an appointment you must call from Monday to Friday from 6am to 7am, dial * then 0 and then the extension number which is 4191
    3 people found this review helpful 👍

  • 1/5 José David Arroyo M. 1 year ago on Google • 100 reviews
    Guarda's customer service is terrible. It is urgent to train those who directly serve the public, with good treatment and respect, in a good manner and they will gladly make you want to go. This is crucial in any field, in any company. Since a good morning, yes sir, how are you, correct, your service is at the window like that. I write it here so that you become aware of this aspect and the Barreal community speaks well of this important service center; The power of a good reputation attracts customers.

  • 5/5 Al V. 1 year ago on Google • 71 reviews
    Very good place, it has the limitations and work overloads of ebais, but the employees always try to be very friendly.

  • 2/5 Maria Duarte M. 1 year ago on Google • 53 reviews
    I have been going there for years. It has always been that way, as you say. It is true that they lose exams and their orders. Furthermore, that place is already small for the number of people who attend there every day. They work very badly. There ARE exceptions of course. They do not notify of changes in pharmacy care, they do not even put a sign warning of any change. And communicating better caught me in an electrical primary. We MUST have two fronts in the fight against the disease, go to the EBAIS AND also go private. I was diagnosed with goiter and was undergoing treatment. And I thought only an endocrinology specialist could tell me if I have that. And I went to one. And I don't have that and that doctor was scared when he saw that I had even been mediated. It's very disappointing. Instead of turning out better, it may turn out worse than it was.

  • 1/5 Delia T. 1 year ago on Google • 39 reviews
    Badly, rather, terrible customer service, you make a call after it takes too long to get in, a menu appears, you enter a number so that they can attend to you and so they make you wait, they cut off the call because everything is missing.

  • 1/5 Erick C. 3 years ago on Google • 14 reviews
    The worst service, today I went to renew my wife's rights and it turns out that they only serve on Thursdays and Fridays, I wonder: Could it be that they don't pay them the full salary for the month??? and they tell you as if you were to blame for not knowing... maybe if they answered the phone I wouldn't have wasted 2 hours of my day, since you call there and they never answer. INCREDIBLE how such a simple procedure that does not last even 5 minutes cannot be done at any time

  • 3/5 Cesar D. 2 years ago on Google
    Podría mejorar el atendimiento on line o por teléfono para evitar tener que se dirigir hasta el local. Pero los atendimientos presenciales siempre fueron perfectos.

  • 1/5 Daniel S. 3 years ago on Google
    (Translated by Google) Fatal they never answer the phone, one arrives and there are no spaces for appointments nor do they know where one's file is ... (Original) Fatal nunca contestan el Teléfono, uno llega y no hay espacios para citas ni saben donde esta el expediente de uno...

  • 4/5 Alejandro P. 4 years ago on Google
    (Translated by Google) Acceptable care, Ebais Barreal 1 in edus, the ebais has the function of decongesting the main clinics and the hospital (Original) Atención aceptable, Ebais Barreal 1 en edus, el ebais tiene la función de descongestionar las clínicas principales y el hospital

  • 1/5 Kenneth H. 2 years ago on Google • 2 reviews
    I have never seen such terrible service. To transfer the file they ask for physical receipts when no other Ebais asks for them, they lose my ID right at the moment of transferring the file, they give the appointment by phone and they don't call. The ineptitude of this center is incredible. Call one to ask and they don't even answer that number. I mean, they're useless.
    1 person found this review helpful 👍

  • 1/5 Jessenia S. 6 months ago on Google • 2 reviews
    The sick NAZARETH, educate her to treat patients. Personally, I scolded myself for not finding a mask because of an ear infection, and without saying anything. HE TOLD me "go out and look for a mask where my partner will NOT INJECT IT" then he TOLD me "don't come in until you put it on." And she was sneezing and saying it's covic when I was THERE. Why don't you put it on since you work in a health center?
    1 person found this review helpful 👍

  • 1/5 María R. 2 years ago on Google • 1 review
    They never answer the phone. Last time we went to an appointment and everything was for nothing because it was by phone and they didn't notify us. And not at all the phone because they never answer, they have a luxury

  • 4/5 bianca C. 6 months ago on Google • 1 review
    They can take out. Appointment through the edux or phone call... Come to the appointment in advance as they give several appointments at the same time.


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