The doctor with the Vane mask on is the worst. She will ask you a question and give you the answer within 5 seconds without letting you say 2 words to her. How am I supposed to trust a Doctor like that with my kids? Using insurance money to her advantage by assuming and neglecting what kids have and need and diagnosing as she pleases is a serious health hazard to our society.

So I when to the clinic on Friday for a sick visit with an asthma attack, they make me wait for an hour in the waiting room, then they call in an make me wait for another hour or so, they didn't even bother to give me a asthma nebulizer treatment or anything, then Dr.Evan Teplon saw me didn't even told to seat down just me standing up hear my chest and give me 5 pills of prednisone, this all with his bad attitude, and send me home, and the nurses just there talking to each other doing nothing, then I when to the pharmacy to get the meds, and they also give me a bad attitude, not to mention that I break my left foot in the clinic last month, cause I trip on something they left out in the floor, and I didn't do anything consider them, but I'm really tired of their BS.

My friend goes there monthly shot of vivitrol. The first shot was done carefully and didn’t hurt him much. The 2nd shot was given by an unprofessional assistant that jammed the needle in his right butt cheek. She pulled it out and reentered half the needle . He screamed and blood went running down his side. Extremely painful to the point where it’s been 3 days and he is still in massive pain and limping. The assistant was very nice, did a great job completing assessment, but he wouldn’t recommend her for shots.

I love this clinic but the wait time is horrible and if you need an appointment quickly thats not an option, they are booked months in advance. I was lucky to get a squeeze in appointment for my surgery but it took me a few attempts in person to get one if not forget about it. Book your appointment then come in early.

Brought my daughter in she was vomiting needed urgent care and I waited 3 hrs without getting called si I left to LGH

Inconsiderate evil, my appointment is at 11am and at 1245 they tell me that the appointment is cancelled.

Amazing doctors, horrible staff. I went in today November 22, 2021 to request a copy of notes from my sons physical on September 27th. Both I and my daycare provider have been requesting since about a week after the physical. The person in medical records said note wasn’t ready and she will mail when she can. At this point I’m risking loosing my sons spot in daycare due to them not having any record of the physical. I went to check in area spoke to someone who sent me to another person who told me the notes been ready since 9/27 😡.

I've been at GLFHC for 6 years and even though at times it can be too time consuming the doctor and doctors I've had have always been accommodating. Just like anywhere it's about finding the right PCP.

Other than the doctor who I see here, everything about this place is just awful! I don't know how this place has 4.1 stars.. it's ridiculous.. long wait to see the doctor, and then an even longer wait to get blood work done. It's as if they move slowly on purpose.

They sometimes call you half an hour after your appointment and it is noisy but i mean the doctors do there job and that is all that matters

Of the worst. Super slow. Yesterday I was there since 10am and they came to call me almost at 3pm to assist me and there were also other people who were there earlier. And let's not talk about the laboratory that can be heard talking and takes too long to even collect a simple sample.

I call to make an appointment and they tell me to come in, no need to make appt. they do walk-ins and when I get there they tell me there closed. They were never doing walk ins..So who ever was on the phone lied to me. Aside from that it takes too long to be seen by the doctor for reg appointment visits.

They remind me of my appointment, And they really care.

You make an appointment for cortisone shot, the appointment is 45 days out whichis the earliest one, you come to your appointment which is for 10:15 they say come 15 minutes early and it's almost 1130 you still haven't been called in and they say at least another half hour wait. For the time it has taken for this is more than double the time waiting for your primary care doctor when you have an appointment, completely unacceptable.

At their pharmacy located in the adjacent building next door, I was treated so poorly and very much so felt disrespected by the rude, young Caucasian man with tatoos working at the counter. He was rushing me, giving me attitude, raising his voice, speaking down to me, and insulting my intelligence albeit not blatantly. It’s not what he was saying, it was more so how he said it. I should’ve just gone there, been in the line, signed in and then wait to receive the meds. I handed him the print-out sheet with my current meds that needed to be refilled including the new ones my doc sent over, as I thought I should have and imagined that this would be sufficient action from my part. The gentleman was acting irritated because I expected him to have all the information he needed about my new meds on his computer screen. It was simple stuff, just some nasal sprays, an inhaler, another thing or two. He didn’t know how to search for them either, or the new prescriptions from my M.D. That there is his problem. He’s the one who’s certified to be a pharmaceutical technician or what have you, and he’s the one sitting behind the screen of a desk top connected to he clinic’s database, I can’t do anything except wait while they search my updated records for the new additions. I felt hat I was unjustly targeted in a random act of rudeness by this angry individual and I in no moment gave him reasons to validate his negative feelings during the interaction. Next time I’m there I will refuse to be attended by him because I don’t take kindly to dramatic people who like to be rude to strangers and act mean without any reason. Very unpleasant experience and awful customer service to GLFHC patients.

Last time I came to this place, I had to wait so long I arrived there at bright day time and came out at night time. Horrible service, they need to learn how to treat people like humans.