just wanted to take a moment to express my sincere gratitude for the outstanding service and quality I experienced during my stay at your hotel. From the moment I arrived, the staff made me feel welcome and ensured every detail was taken care of. The cleanliness, comfort, and attention to detail in my room exceeded my expectations. The amenities provided were top-notch, and the overall ambiance of the hotel truly enhanced my visit. I also want to personally thank Sintayehu for going above and beyond to ensure my stay was memorable. Your hospitality made my trip truly enjoyable, and I will certainly be recommending your hotel to friends and family. I look forward to staying here again on my next visit!

There is poor management. Customer service need to be improved. The waiters don't have eyecontact, no follow up to the customer need. And when asked there was manger he/she was not available. There is sign on the parking lot that says "Park at your own Risk" which is not Ok.

Beautiful location with a tremendous staff. Management worked hard to take care of any situation that arose, even those having nothing to do with their resort. If in Hawassa, I highly recommend Lewi's Resort.

The hotel feels old and overpriced, with outdated rooms and some fixtures not working. The mosquito net was dusty, and the food was disappointing in both quality and taste. However, the service was outstanding. The staff’s patience and dedication, especially during breakfast, really stood out. A special shout-out to Derese and his team for going above and beyond to make our stay pleasant—without their efforts, we likely wouldn’t have stayed. The hotel management should consider investing in modernizing the rooms and improving the food quality to match the excellent service.

Very nice location and fantastic service. Rooms are clean and good shower. Breakfast was great, but the one dinner I had was not that good. The best service I had in all of Ethiopia. Very well trained staff. Pool is not heated. Overall experience was fantastic. Highly recommend

Love this place! One in many have stayed here with my family most times. It has a refreshing vibe, it is calm and radiant. The reason why I give it 4 and not 5 is cause the room fill up rather quickly even tho we tried to book it a month before, which was pretty disappointing cause we were looking forward to it and the cooperation to actually try to get us a room wasn’t that satisfying but over all it’s a pretty place. I love it here. And yes the monkeys are the best part of the place they are so cute and adorable but will try to take your stuff.