2/5 Doc B. 1 year ago on Google
Staff
need
better
training
and
the
supervisor
needs
to
check
her
attitude.
I’m
not
one
to
write
reviews
but
I’m
so
incensed
by
our
poor
treatment
that
I
feel
compelled
to.
We
came
in
for
lunch,
decided
what
we
wanted,
so
ordered
at
the
bar.
The
young
girl
must
have
been
quite
new
because
she
needed
help
to
process
our
entertainment
voucher
and
the
whole
order
taking
took
a
long
time.
Then
the
poor
girl
accidentally
rang
it
all
up
on
an
already
open
tab
so
had
to
start
again.
All
this
time
I
was
pleasant,
not
demanding,
and
patient.
I
could
sense
people
behind
us
getting
frustrated
and
her
supervisor
getting
annoyed
with
her.
I
heard
her
say
to
the
supervisor
“they
wanted
to
order
here”
to
which
I
said,
“oh
I’m
happy
to
pay
later
if
it
saves
some
time”.
The
supervisor
then
snipped
back
at
me
that
it
was
“too
late
for
that”.
Clearly
I’d
made
a
grave
error
in
ordering
when/where
I
had.
I
now
realise
that
it
was
likely
table
service
however
no
one
actually
told
us
this.
When
I
asked
for
a
receipt(needed
for
tax
purposes)
this
then
took
another
long
while
for
the
poor
girl
to
try
to
do,
she
asked
if
she
could
bring
it
to
me
later.
I
said,
not
nastily,
“that’s
ok,
but
I
will
need
to
get
it”
just
so
she
knew
it
was
important.
Her
supervisor
snapped
at
me
“you
will
get
it”
then
snatched
it
from
the
other
poor
girl’s
hand
and
threw
it
across
the
counter
at
me.
The
supervisor
in
question,
who
I
will
not
name,
should
ensure
her
staff
are
trained
properly
and
not
blame
customers
for
her
own
ineptitude
to
manage
stress.
We
won’t
be
returning.
Tip
for
customers:
check
if
it’s
table
service
or
bar
ordering
(seems
to
change
on
a
whim)
and
give
yourself
plenty
of
time
to
pay
the
bill.
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