5/5 Catherine W. 1 year ago on Google
(BRETT)
The
staff
at
this
location
is
the
absolute
BEST!!
I
had
rotator
cuff
surgery
for
the
first
time
and
was
nervous
about
the
rehab.
From
the
moment
I
walked
in,
the
staff
were
helpful
guiding
me
through
the
process.
Jess
did
my
initial
intake
and
gave
me
an
idea
of
what
to
expect
along
with
a
baseline
questionnaire
that
was
used
to
track
my
progress.
Ally
was
my
physical
therapist,
and
I
cannot
say
enough
about
the
treatment
she
provided.
She
did
a
thorough
evaluation
in
the
beginning
and
referenced
it
regularly
in
order
to
customize
my
treatment
plan.
She
began
every
appointment
testing
my
range
of
motion
to
gauge
my
daily
ability.
She
never
rushed
through
that
process,
she
was
careful
to
observe
my
muscle
tightness
and
facial
expressions
to
pinpoint
problem
areas.
She
designed
a
regimen
of
exercises
to
help
me
gain
strength
and
stability
including
a
supplemental
home
plan.
Her
communication
was
constant,
asking
how
the
area
was
responding
and
how
I
felt
in
order
to
adapt
on
the
fly.
She
warned
me
against
doing
too
much
when
I
was
going
overboard,
and
encouraged
me
when
I
was
not
giving
my
all.
I
have
just
completed
my
round
of
in-office
visits,
and
Ally
has
given
me
a
comprehensive
aftercare
plan
to
continue
on
my
own.
She
has
welcomed
me
to
come
in
with
any
issues
I
may
have
in
the
future
to
ensure
the
best
outcome.
The
entire
staff,
Ally,
Jess,
&
DJ
worked
as
a
team
to
step
in
to
help
when
needed
and
showed
real
concern
for
everyone
who
walked
in
the
door.
All
of
the
above
is
enough
to
earn
the
highest
possible
rating,
but
that
was
only
part
of
what
kept
me
coming
back
every
week...
Ally's
attitude
toward
her
patients
is
sincere
and
genuine.
Her
disposition
is
easygoing
and
approachable,
she
has
truly
found
a
career
that
she
is
perfectly
suited
for.
I
would
refer
friends
and
family
with
the
utmost
confidence.
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