1/5 Michael D. 2 years ago on Google
We
hired
Great
Lakes
Tent
Co
for
a
“heated”
tent
connected
to
our
venue
for
a
cocktail
hour,
during
a
January
winter
wedding.
It
was
an
absolute
disappointment
to
see
all
our
guests
in
winter
jackets
during
the
cocktail
hour,
in
an
non-enclosed
and
non-heated
tent.
Additionally,
this
tented
patio
space
was
supposed
to
be
connected
to
the
venue
for
constant
guest
flow
back
and
forth
during
the
entirety
of
the
reception,
but
our
venue
had
to
keep
the
garage
door
closed
throughout
the
evening
to
keep
guests
warm.
This
also
discouraged
guests
from
using
the
additional
trailer
bathrooms
outside
since
it
involved
opening
a
garage
door.
We
further
learned
this
posed
significant
issues
for
our
caterer
with
the
logistics
of
keeping
their
prepared
food
warm
for
the
guests.
This
company
was
a
complete
letdown
to
us
and
absolutely
did
NOT
deliver
the
service
that
was
expected
or
contracted
for.
Their
response
to
the
issue
was
that
we
could
have
called
an
emergency
hotline
and
someone
would
have
been
there
to
fix
the
issue,
which
was
not
known
by
us,
the
venue
or
our
day
of
coordinator.
Their
refund
was
minuscule
compared
to
the
cost
of
the
tent,
which
served
no
purpose
whatsoever
and
was
a
complete
waste
of
money.
To
contrast,
if
any
one
would
hire
a
tent
company
during
the
summer
and
expect
it
to
keep
their
guests
dry
or
out
of
the
sun,
you
would
expect
that
as
a
basic
function
of
the
tent.
I
would
highly
discourage
anyone
from
using
Great
Lakes
Tent
Co
and
they
should
be
removed
from
any
preferred
vendor
list
in
the
Metro
Detroit
area.