IAN, Liberty, and Joey are awesome! Showed such hospitality and personality at the resident event on the rooftop this evening. I LOVE living here.

It seems like all the positive reviews about this property is about the events but not the quality of service they offer which makes me doubt that mac property paid for people to post 5 star reviews. Anyways, I will keep updating my negative experience and warn people to avoid living at this horrible place. It has been a month since I found out the driers in the basement had no heat. Went drying my laundry today, the 'no heat' sign was removed by someone so I thought the driers were fixed. In fact they were not. Still no heat, and I just wasted time and money again to dry my laundry in a drier with no heat.I have also not received refund for using the bad drier the previous time, despite the property manager promising "they are on the way' a month ago. A recent maintenance request involving changing battery for the smoke detector took over 10 days to complete. I mean seriously, a 6 year old can probably solve this issue quicker than that. It seems like all the maintenance staffs are on vacation all the time. Contacting property manager won't resolve anything. I can't find any place that has more horrible service than parc frontenac. I am seriously questioning the professionalism of the management team here.

This place is way overpriced for what it offers. The building is old, kitchen was dirty, especially the area around stoves there were a lot of food remains left there uncleaned. Fridge was dirty as well, with weird smell coming out of it. The ice made by the icemaker in the freezer had a disgusting taste, probably from being dirty too. The elevators are tiny, not big enough for residents to move larger furnitures, and they break all the time. Believe it or not, it hasn't been a week since move in and 2 of the 3 elevators are down. And they only provide small shopping carts for residents to move in. What a genius idea. Sound insulation is horrible, I was waken up by neighbor's dog barking every morning at 7am. The AC are as loud as jet engines. I had high expectations for this apartment because of its previous good reviews but am so dissapointed after move in. Definately would not recoomend anyone to live here and I cannot wait to leave.

The events for residents are really great and such a pick-me up to come home to after a long day. Ian who runs the events is so kind and always makes sure everyone has a great time.

Normally I don't do this, but now I just have to. A week ago I expreienced troubles using the shared dryer in the basement. Two of the driers had no heat and left my laundry wet. It was not until the third try that I got a correctly functioning one. I immediately called the property manager to report the issue and asked for a refund. It has been a week and I still have not received my refund, nor have the driers been fixed. All it had there was sticky notes saying driers have no heat, left by the residents. As of today, more and more wahsers and driers are acting up: one washer with the door fallen off, another irresponsive, yet another had no water. Seems like the maintenence staffs never worked here to address any problems. I am seriously questioning how this property received a 4.2 star review on GMap while providing such poor service and experience to its residents. This is only the second week after move-in and I can't imagine how much more inconvenience and disappointmment this property is going to bring in the future.

I love the events that take place in our apartment! A glass of chardonnay and ice-cold popsicle definitely helped me survive a 100 degree day.

I have lived here for almost a year. Since my move-in, the people here are really friendly. Melanie is always helpful and has helped me solve several problems. I really appreciate her generous help!! If you are a student, this should be a suitable place for you. It offers 24 hours front desk and good maintenance, and the people here are really friendly!!!

So happy for Arthur's help as we are settling in our apartment. His positive attitude and excellent work deserves to be recognized and compensated!