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Hilton Plumbing

Establishment service Plumber Drainage service Solar hot water system supplier Hot water system supplier Gasfitter

One of the Top rateds in Bibra Lake


Address

18/8 Sustainable Ave, Bibra Lake WA 6163, Australia

Website

www.hiltonplumbing.com.au

Contact

+61 1300 872 343

Rating on Google Maps

4.80 (2K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 am to 5:30 pm
  • Wednesday: 7 am to 5:30 pm
  • Thursday: 7 am to 5:30 pm
  • Friday: 7 am to 5:30 pm
  • Saturday: 9 am to 3 pm
  • Sunday: Closed
  • Monday: 7 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: Hilton (43) Plumbing (27) great (23) water (22) time (19) service (18) system (16) recommend (15) professional (14) friendly (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Liz K. 6 months ago on Google • 48 reviews
    Brodie came today to check on what Water Corp App had diagnosed as a leak. He was so professional and friendly and after pressure testing my water supply, told me there wasn't a leak and the problem was related to my reticulation. My system is very old and needs maintenance and some of the sprinklers need replacing. Brodie was really genuine and personable and gave me the right advice instead of doing additional, unnecessary testing so he could charge more money. I highly recommend Hilton and Brodie in particular. They are an ethical company and he is knowledgeable and helpful. As a single, older woman, I've had some negative experiences with tradespeople trying to convince me to pay for goods and services I didn't need. I had read some of the reviews on the website before ringing Hilton and I can honestly say after meeting Brodie that I agree with all the 5 star ratings and good reviews. I won't hesitate to use them again if I have need for a plumber. They have a well deserved, excellent reputation and don't need to use high priced TV advertising (which no doubt is paid for by the customer in the end) to attract customers. I'm sure they get their work through reviews and word of mouth and I'm very happy to give them 5 stars. Thanks Brodie. It was good to meet you and my dog, Ruari, is a huge fan after the tummy rub as you were leaving!
    1 person found this review helpful 👍

  • 5/5 CM L. 2 months ago on Google • 7 reviews New
    Great experience with the Hilton Plumbing team. They were so friendly and helpful. They charged very reasonable and affordable price. Thanks Josh, he did a great job replacing my hot water system. I would recommend Hilton Plumbing to anyone. Very professional Great great great team 👍👍👍
    1 person found this review helpful 👍

  • 5/5 Lisa H. 2 months ago on Google • 4 reviews New
    100% Recommend. I had a blocked toilet and needed a new shower head and taps. A plumber and apprentice did the job Fantastic customer service. Explained what they had to do. Apprentice even cleaned my toilet which I didn't expect. Thankyou for a job well done.
    1 person found this review helpful 👍

  • 5/5 D C. 1 year ago on Google
    We just had our old hot water system replaced today with a Rheem Stellar, and the whole process from start to finish was brilliant. We weren't sure what we needed, so Hilton did a site inspection and gave us some great advice about replacing old valves etc. The office staff were prompt and efficient in booking us in, and then today Khalid came around and did the install. He was very thorough and professional, put up with all my questions, thoroughly cleaned up when everything was done and walked me through the ongoing maintenance requirements. I would have no hesitation in recommending Hilton to anyone looking to replace their HWS - and the bonus: their price was actually very competitive! Our upstairs showers now run significantly hotter with better pressure... I can't recommend Hilton highly enough, and their brilliant young install plumber Khalid - thanks so much!
    1 person found this review helpful 👍

  • 5/5 Glenys M. 1 year ago on Google
    Only rang this morning as we saw a water leak in our built in robe and Hilton Plumbing made an appointment for their plumber, Chris, to come out. Chris was on time, friendly and knew his job. Leak sorted and completed. Thank you Chris.
    1 person found this review helpful 👍

  • 5/5 Sarah S. 1 year ago on Google
    So glad I chose them! They were super quick to respond and get the job done. Lovely people from the receptionists Sarah and Ashley, to Evan who came and checked out the problem, to Brady who installed my new water heater! I would definitely recommend Hilton Plumbing!!! 👍🏻👍🏻
    1 person found this review helpful 👍

  • 5/5 Michael O. 1 year ago on Google
    I have now used Hilton Plumbing twice in the last year. The first time was to clear my main sewage line, and again, just recently, to replace my gas hot water heater. Both times they have arrived promptly, and we're friendly and courteous. They have a range of payment options which suited us in a time of need. I will definitely use them again the next time I have a plumbing emergency.
    1 person found this review helpful 👍

  • 5/5 Warren W. 1 year ago on Google
    Very happy with the overall experience dealing with Hilton Plumbing with Brendan in sales and the installation done by Derek. Good to see a trade delivering on what's promised with price and service. Well done and will highly recommend to others wanting quality work.
    1 person found this review helpful 👍

  • 5/5 Joanne G. 5 months ago on Google • 10 reviews
    The young man who came to install my new Rheem hot water heater was an absolute delight. Delightful young man. Incredibly polite and respectful and very helpful. He is a great ambassador for Hilton Plumbing. Very efficient and did an amazing job. Full credit to you young man. Very happy with the new tank and looks great. Sarah in the office was wonderful also and very helpful. Good job guys👏👍🙂

  • 5/5 John K. 3 months ago on Google • 6 reviews New
    Brody from Hilton was a genuine person that conducted the gas check in a timely manner and professionally, and additionally informed us on how our gas and hot water system worked so we know what to look for with certain issues in the future. He was considerate and really thoughtful as to our needs for plumbing and gas. Ask for Brody if you call Hilton! The booking process was super efficient from Hilton, got a response with no hold time on the phone and booked within the week where other gas places I called had a 3 week wait.

  • 5/5 Sonali K. 2 months ago on Google • 5 reviews New
    Dan was great! As he came in, he was very clear about what he was going to do, how long it was going to take, and also explained what machinery/equipment he was bringing into our house. He placed the machinery carefully ensuring the wooden floor wasn’t scratched. He was very friendly with our puppy! In the end he explained the reason for the blockage in the drain and advised on how to avoid it in the future. Our experience was great and we definitely recommend Dan and Hilton Plumbing.

  • 5/5 Jodie E. 4 months ago on Google • 5 reviews
    Josh did a great job hooking up our outdoor kitchen with gas and water as well as connecting the water waste pipe to the drain under our deck. He definitely knows his stuff and I would recommend Hilton Plumbing to anyone needing a gas certified plumber for this sort of job. Thank you!

  • 5/5 Francesca W. 10 months ago on Google
    Hilton Plumbing were fantastic. Called them around 11.30am as my hot water system had water gushing out of it. They came out within a few hours and had relief valves replaced and the system working perfectly by 3pm! Highly recommend. Excellent service, I’ll definitely use them again. Thank you Hilton Plumbing!!

  • 5/5 Monique H. 1 year ago on Google
    After sending an email enquiry on a Saturday I had received a call from Hilton at 8am Monday morning. A plumber was organised to come out between 9-11am that day. Daniel called when he was 10mins from arriving and he was so friendly and professional. Keeping me updated on what he was doing and any relevant costs and showing me the problem (and how he had fixed it) which I really appreciated. Would definitely recommend!

  • 5/5 Susie N. 1 year ago on Google
    Hilton responded quickly, and the plumber arrived on time as did the new water heater. We are super happy with both the service and the cost.

  • 5/5 John S. 1 year ago on Google
    Plumber (Daniel) was very efficient, friendly, professional and fast. He persevered with my very tricky plumbing layout till all was resolved and did this in less than 1hr, saving me extra costs. I appreciated that Hilton Plumbing was able to come to my house the same day as I called them. Customer service lady (over the phone) was friendly and helpful.

  • 5/5 Wayne B. 1 year ago on Google
    Could not recommend Hilton Plumbing more, from the receptionist who organised delivery of the water heater right on time as promised on Friday to the arrival and installation by John on Saturday morning. Both staff members were very helpful and friendly. Very happy with the installation and clean up all done with a minimum of fuss and all as per the over the phone quote. Thanks again Regards Wayne and Colleen

  • 5/5 j m. 1 year ago on Google
    Khalid and crew did 1st class job. Got the hws installed with quality finish. Identified a pipe leak and proceeded to fix no fuss. Total recommended and great guys to work with from beginning to end!

  • 5/5 Charlett L. 10 months ago on Google
    I received the best service from here. Yesterday my hot water heater was down and now just after a day,I get a brand new one installed. Everyone is so kind and helpful. Matty got the old system removal & new system installation work done in less than a couple of hours. He even covered the old water pipe for us. Justin delivered the new water system with care. And Ashlee thank you for taking our booking in urgency!Thanks guys!Will definitely recommend!

  • 5/5 Jess M. 1 year ago on Google
    Hilton plumbing and gas replaced my Solar (with electric booster) HWS. Despite both in the house being shift workers they were able to complete the job within a few days of the initial enquiry. Professional job by the team and left the property very clean and tidy. I would use again and have no problem recommending Khalid or the rest of the guys who attended.

  • 5/5 Kate M. 1 year ago on Google
    Easy and professional service from the first click to chat! They even let me know they were running ahead of schedule and could come early. When it came to the repair they offered solutions and quotes up front and were able to book in a big repair job, rather than just a short term fix, the next day. Josh turned up on time, did all the dirty work and tidied up - finishing when they said the would. He was informative, helpful and pleasant - even with our dog hovering by his side all day! One of several experiences with Hilton Plumbing - always great which is why we only bother to contact them when we need anything gas or plumbing related doing! Thanks team!

  • 5/5 Craig G. 1 year ago on Google
    First time using Hilton plumbing. Very prompt service and Daniel was efficient, competent and very friendly throughout the time in our house. New toilet installation went perfectly. Thanks again for a great job. Craig and Julia Guelfi.

  • 5/5 Angela Y. 10 months ago on Google
    Adam was an absolute delight this morning. Very professional and he was able to resolve my issue with both a great sense of humour and the in depth knowledge required to do his job to a very high level. I hope your company appreciates the asset that Adam is. I will definitely call your company in the future if I have any plumbing requirements. Please give Adam a raise. He is an absolute gem!

  • 5/5 Karen C. 10 months ago on Google
    From the moment my husband contacted Brendan to the moment Josh arrived at our door to replace our hot water system. Brendan kindly worked around us to get our new hot water system installed. Quickly without a fuss. Josh arrived in a timely manner and carried out his installation promptly and professionally, late on a Friday afternoon when most have gone home. Answered all our questions and queries. Even arranged for our old system to be picked up and taken away. Would highly recommend this company to anyone looking for great service and honest quotes for work carried out in and around your home. Even left us with a 10 year service plan with prices included. Could not have asked for better. Keep up the great work Hilton Plumbing you guys are 5 stars.

  • 5/5 Jonathan W. 1 year ago on Google
    Contacted Hilton Plumbing to have a hot water system replaced after seeing their prices online. Can’t fault their service. Was given a price over the phone that included new valves and pipes and was all booked for installation within a few minutes. The installer arrived on time and was very polite, professional and had a great standard of work. Very happy with Hilton Plumbing, will definitely use them in the future.

  • 5/5 Georgia B. 1 year ago on Google
    Fantastic experience all the way through the process from booking to install and price! Couldn’t ask for an easier company to deal with! Tradesmen are experienced and professional and it was great to deal with efficient and friendly office staff.

  • 5/5 Deanne J. 1 year ago on Google
    Excellent service and very professional. Problem and solution explained with upfront quoted price. Highly recommend Hilton Plumbing and won’t hesitate to contact again for any plumbing issues.

  • 5/5 Kay S. 1 year ago on Google
    We had a completely new hot water system installed. All the plumbing to the system had to be replaced. I was impressed with the great service and great price. The tradesman ( I think Ashley ) also took the time to explain everything to me including how the warranty worked. I would not hesitate to recommend Hilton Plumbing.

  • 5/5 Joanne G. 1 year ago on Google
    If you are after Honest, professional and prompt service, don’t hesitate to call Hilton Plumbing. Brody was a delight to deal with. He arrived on time, was extremely polite and attended the job efficiently and expertly. He explained the costs upfront and kept me informed all the way. It was my lucky day! Thanks also to Sarah and Ashley on reception who were so lovely and helpful to deal with on the phone. You guys are the best!

  • 5/5 Robert W. 1 year ago on Google
    A great experience. Satisfied customer. Simple booking. Good communication. Arrived promptly. Assessed, advised problem and explained solutions. Then completed many tasks quickly and effectively. Thank you Brody and HiltonTeam.

  • 5/5 John S. 1 year ago on Google
    25/01/23 Derek, from Hilton plumbing came to replace my hot water system. Derek was very professional his work ethics was excellent. Also the installation of all the copper pipe work was very impressive. I would have no issues in recommending Derek and the team from Hilton Plumbing. Cheers Derek. Regards John Como WA

  • 5/5 Jessica W. 1 year ago on Google
    We have used Hilton before for electrical work and decided to go with them for plumbing too. They came out a few months ago on a weekend for an emergency drain unblocking, then when it happened again a few months later they came and inspected the drain with the camera, unblocked it and made a time to repair the blocked pipe. Cost and expected outcome was clearly advised and was transparent the whole time. Daniel was friendly and explained things well, worked efficiently and cleaned up any mess after too. Very happy with the job and service, thankyou Hilton for being reliable every time we have had you out so far!

  • 5/5 Richard 1 year ago on Google
    Great experience from start of finish. Not an urgent job but it was still completed in under 24 hours. Thank you Hilton Plumbing!!!!

  • 5/5 Angela S. 2 months ago on Google • 1 review New
    We have used Hilton Plumbing on two occasions & was extremely satisfied with their service. Prompt arrival, pleasant & courteous & provide a quote beforehand. Extremely happy with the workmanship & very impressed that no mess was left - thank you Hilton Plumbing for a 5 star service. 🙂
    1 person found this review helpful 👍

  • 5/5 Julie G. 3 months ago on Google • 1 review New
    Had a great experience with Hilton Plumbing today. Friendly staff when I called the office. Arrived on time the next morning. Communication was great and had my new HWS installed by 10am. Josh was friendly and professional. He explained everything really well and left the site clean and tidy. Couldn't be happier. Highly recommend Hilton Plumbing.

  • 5/5 Bonny T. 4 months ago on Google • 1 review
    I am highly recommended Hilton Plumbing. Especially Daniel, did a great job fixing our blockage pipe. Denial is friendly, professional, and didn't waste time - he understands time is our money. The price was fair. We're happy with the service. If you need a reliable plumber, Hilton is a solid choice.


Call +61 1300 872 343 Open on Google Maps

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