KFC Hermanus image

KFC Hermanus

Restaurant Fast food restaurant Meal takeaway Hamburger restaurant Chicken restaurant Lunch restaurant Chicken wings restaurant Dessert restaurant Fried chicken takeaway Chicken shop

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. People often mention staff, service, order,


Address

Royal Centre, Main Rd, Hermanus, 7200, South Africa

Website

www.kfc.co.za

Contact

+27 28 313 0257

Price rating

$$ $$

Rating on Google Maps

3.40 (448 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: staff (11) service (10) order (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 JJ B. 7 months ago on Google
    Very nice experience I was in and they served me very quickly.
    1 person found this review helpful 👍

  • 1/5 Rena P. 1 year ago on Google
    We waited in the que for 29 min before they even wanted to take our order. Then they took another 20 min to produce something that looked nothing that we ordered. They forgot the chips and tomato sauce.

  • 1/5 E . E. 5 months ago on Google
    Nothing to say I don't want to upset me

  • 5/5 Aaron 6 months ago on Google
    Staff were great, food was amazing. No complaints

  • 1/5 Anton E. 9 months ago on Google
    Lost case place, worst service ever. They made people order and pay but forgot to tell everyone there was a shortage on chicken and plus the little amount of chicken they had was just placed in the oven and people had to stand and wait 45min. Worst experience.

  • 4/5 Yolandi Prinsloo (. 1 year ago on Google
    Staff very friendly and helpful. Very refreshing.

  • 5/5 Phumlani M. 11 months ago on Google
    I enjoyed my streetwise 3 pap & the service was brilliant.

  • 5/5 Musa M. 1 year ago on Google
    Food was great. The service was pleasant and very fast Great vibe

  • 4/5 Jacques F. 1 year ago on Google
    They were surprisingly fast, but given that we went there on a Monday afternoon I can't guarantee the same efficiency at any other given time

  • 1/5 James H. 1 year ago on Google
    Absolutely disgusting food/service. Have given them a few chances and never seem to get it right. Last order was over R500+ and was what I can only imagine to be last nights recycled food that was burnt!

  • 5/5 Hiltrud “HILTZ” W. 1 year ago on Google
    After the bad experience at KFC Sandbaai this branch wowed me. The Q was long but moved swiftly. The entire system was offline and was cash only. But that didn't stop the awesome service from this branch. The lady at the till wrote on a very long list the orders and calculated the cost. And she knew the prices very well. Her helper asked our order shouted through the window to the kitchen staff and miracles happened. Food were popping out out like there was a team of 100 preparing it. No system to check out or follow. Just the great communication and team work of the staff. 10 🌟 for you guys. Keep up the great work 👍

  • 2/5 Wybrand G. 1 year ago on Google
    There is such a delay at this KFC. There are three tills plenty of staff members, bit only one till is being operated at a time and really no empathy from the staff regarding the 20 people in the que. The KFC is relatively small, bit hot and stuffy inside with little space, especially given the long que times. December will be a nightmare if they have the same level of service. There are a few tables on the side that can be used to sit down, bit occupancy levels is extremely high given the number of customers. All in all you better really value you mashed up fried non-freerange chicken to make this a worthy experience.

  • 5/5 Simon O. 1 year ago on Google
    Great staff, very friendly and helpful, thanks to your front staff, a job well done 👍

  • 2/5 antonette m. 1 year ago on Google
    I went there Friday night after work,the cashier was so unfriendly with a serious face like she was forced to come to work, I didn't even hear her greeting me or confirming my order. She needs to work at Back.worst service ever.

  • 1/5 Darius 2 years ago on Google
    The worst KFC I have ever experienced! I have never had a good experience at this KFC. Once we ordered a meal for one person and it took them 20 minutes to prepare it. They were glaring at us all the while. Another time my brother and his friends ate there. All of them had food poisoning that night. Yet another time I got food there with my friend and they were rude and passive aggressive towards us. Do not eat at this KFC and if you do please order your food online! If they see you and there's something they don't like about you they may take it upon themselves to punish you. Or at least it feels like that.

  • 2/5 Nikita-Leigh S. 1 year ago on Google
    The toilet facilities were putrid, and right next to the seating. We would've liked to dine in, but we're forced to eat in the car, as the tables weren't cleaned timeously, and the putrid smell of the toilet almost took our appetite away. The staff serving at the till were friendly and helpful.

  • 4/5 Peter H. 1 year ago on Google
    The staff was polite and the service was excellent Clean and we will definitely stop again there if we are on the road again.

  • 4/5 jan c. 1 year ago on Google
    Recently I travel a lot in the Western Cape and have now anew discovered Kentucky for a meal that is not disapointing. I am hooked. Hermanus, Worcester, Vredendal...Kentucky is tops! Not expensive at all.

  • 4/5 Sihle Soudi Western N. 1 year ago on Google
    Credits to Phumeza and Dineo and other team members for ensuring that we receive good service, They both went an extra mile in ensuring that everything is good. Thanks for the good service, Highly appreciated.

  • 3/5 Cheryl T. 1 year ago on Google
    The delay to be served was excessive for take out . Order placed, paid and then a 35 min wait for our meal. A client left and was refunded because she couldn't wait any longer as she had an appointment. Very poor interaction from staff. Had to ask the staff to clean up a big wet spill in the waiting area, unnecessary accident situation.

  • 4/5 leewins lounge (. 2 years ago on Google
    Pretty below average KFC but it gets you there.

  • 3/5 Dillon D. 1 year ago on Google
    I waited 30minutes for my order .. people that came after me left before me

  • 5/5 D.C. W. 2 years ago on Google
    Service can be better but absolutely nothing wrong with the food.

  • 1/5 ellicia n. 2 years ago on Google
    I do Not recommend this store.unfriendly staff,discusting food..no value for money..I left a very angry customer

  • 1/5 Martin L. 2 years ago on Google
    Don't be fooled by KFC's menu item of 9pc chicken + Large chips for R125. You ONLY get the chips if you order ONLINE. A detail they will gladly point out to you when you get there. :-(

  • 4/5 Diamond S. 2 years ago on Google
    The food is good. They are always busy, so you need to wait for your food. Staff are friendly.

  • 2/5 Danielle T. 2 years ago on Google
    Would have been a 5 star but they forgot my pops, no spoons, even though we ordered coleslaw. No napkins! Food was fresh and delicious though.


Call +27 28 313 0257 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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