Gift Experience image

Gift Experience

Tourist attraction Novelty store

👍👍 Cannot recommend Gift Experience enough; my unique travel circumstances followed by the COVID-19 outbreak made it impossible for me to redeem the voucher, this continued way beyond voucher expiry. The team extended and validated my voucher without question. I was unable to partake in the experience... People often mention experience, gift, Claire, voucher, recommend, service,


Address

Bidoli Cres, Somerset West, Cape Town, 7130, South Africa

Website

www.giftexperience.co.za

Contact

+27 21 813 6060

Rating on Google Maps

4.90 (61 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 4:30 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: experience (18) gift (9) Claire (8) voucher (7) recommend (6) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Roy V. 3 years ago on Google
    Cannot recommend Gift Experience enough; my unique travel circumstances followed by the COVID-19 outbreak made it impossible for me to redeem the voucher, this continued way beyond voucher expiry. The team extended and validated my voucher without question. I was unable to partake in the experience for so long that a new company took over said experience from a previous partner, regardless of the change over they still managed to keep my voucher and adventure dream alive. Thank you Claire and Laura!
    1 person found this review helpful 👍

  • 1/5 Tanya W. 4 years ago on Google • 49 reviews
    The gift experience: I was very careful to book through them because there is so much scam companies out there. I've spent three days researching them. It is very difficult to pay only R6 000, all in advance, without knowing whether the company is legit or not. But Claire and her team were so helpful and the whole process went well. But the actual experience were not at all what I expected: The Supercars. I booked this event for Hubby's 30th Birthday. We were so excited but throughout the day our excitement turned into much disappointment. I grew up around cars. My father and bother build their own cars and race them together. I was so excited. But the whole day were more about making money than value for money or experience. My SD Card had no Micro SD card in so I had no video's of me driving the Lamborghini. I did not know this so I went to the Photo's and Video desk, stood in another long line. I said I want the full package (R1000). They've searched for photos and video's. Saw that I only have one photo of me in the car and no video. The lady said: So, should I move the photo's over to the SD card then you can pay (Again R1000). I was like??? Ummm... SO, I have to pay like R1000 or R599 for ONE Photo?? (I am almost sure if I did not put up a scence, they would have left me to pay). She said she will speak to her manager. Came back and offerd me ONE lap in the Audi R8. So, I driven the R8. Came back, stood again in a long line at the Photo's and Video's, and the clock on my video did not work. So, you can not see how fast I've driven. They did not take a photo of me and the whole car, they just took a photo of me in the car, you can not see what car it is. Then, they take the photo's all with one setting, so hubby's photo in the White Lamborghini was so overexposed. (I wish I could have posted the photo's here). So, in total, I've paid R1000 for 3 of the same photo's of me in the car, 8 other photo's of me driving the one car and a video of less than 2 minutes. The quality of the video was terrible. We wend skydiving four years ago with much better video quality. You car not allowed to take a picture with hubby and the car. You have to "stand behind the line" in order not to be "run over." So, if you want to take a photo with hubby IN the car, you are not allowed. By the way, you've paid A LOT of money for the experience but you are treated like you are just a number. Anyway, when you want a picture, you stand behind the line and have to take a picture with hubby next to the car. It's not the same thing: Standing next to the car and being IN the car, different story. I could see, and spoke to, a lot of upset people and at the end of the day, you pay a lot of money. They just doing their job. They don't realise that you've saved up since last year. You've been planning for months to make his birthday a special day. It's just a money game. They try to get as much people to drive on the track that day, they don't really car about the expierence. I have much more to complain about, but I'll just say: I DO NOT recommend the Supercar driving expierence. At the end of the day you pay around R9 000 - R10 000 just to feel frustrated.

  • 5/5 Wickus A. 2 years ago on Google • 26 reviews
    What an amazing SUPER CARS experience with our Clients! We can highly recommend Claire from Gift Experience! The itinerary was well planned and organized! You wont be disappointed and absolutely must for every business who want to thank their clients with a great experience and memories. Wickus - Flawless IT

  • 5/5 Lynne W. 7 months ago on Google • 9 reviews
    I received a gift voucher 2 years ago forgot about it. Called them and was advised that at a small fee I could still utilise it. I had a query and got a response immediately with additional information. Excellent service from Laura! My vouchers would have expired for the 2nd time and Laura advised me to take a credit voucher and just book when I'm ready because it is valid for 3 years - something I didn't know and was very grateful for her advice. Very prompt with her responses as well as friendly and professional. I can highly recommend Gift Experience!

  • 5/5 Emily S. 4 months ago on Google • 4 reviews
    Such a lovely, helpful lady who does the bookings - it all works so smoothly!

  • 5/5 Bongai K. 2 years ago on Google
    Highly recommend Claire and her team for their service and for the most memorable gifts! From the time I bought the SUPERCAR driving voucher a few weeks before, to the day of the experience, Claire and her team were available to answer all my questions. On the day, we were running late, I called Claire as I couldn't get hold of anyone at the Zwartkops offices (I assume it's because it was a Sunday). Claire answered and was willing to do all she could over the phone. Many thanks! Overall the whole experience was amazing, my husband loved his gift 💝

  • 5/5 Alastair M. 2 years ago on Google
    Seriously professional outfit with an easy-to-use website jam-packed with incredible experiences! We chose the Cape Town city bowl helicopter flight and was an incredible way to see the city in a short amount of time. The staff were very quick to help and answer any questions I had. Fantastic advertisement for the SA Tourism Industry!

  • 5/5 Kevin A. 1 year ago on Google
    Beautiful environment, awesome owners, great food and helpful, friendly staff. Don't forget the hiking trails and meals next to the river banks.

  • 5/5 Michelle M. 1 year ago on Google
    The whole process was easy and they were quick to respond or answer any of my questions.

  • 5/5 Jean M. 4 years ago on Google • 1 review
    When Sindy explains they gift experiences, I feel she is not doing justice to what she gifts. Recently for my 10 Year anniversary Sindy was able to help me gift a memorable gift. Not just selling what they do, she went beyond. Creating a feeling of excitement in me and my husband. It is amazing to see people go the extra mile!! We can’t wait to extend the gift and have another experience. As always, thank you Sindy for your dedication and care when I ask advice. This was not my first and definitely not my last time purchasing experiences from Gift Experience SA. Jean

  • 5/5 Ebrahim A. 3 years ago on Google • 1 review
    I would really like to commend Claire on her excellent customer service. Being a director of gift experience yet she still ensures the best service to her customers. It shows how much she cares about putting her customers first as she went beyond her call of duty to ensure I was a happy client. For this I wish her business grows from strength to strength and I would definitely recommend gift experience to everyone. I know your business is all about the experience of what you purchased. But I would like to say the experience from your service won't top the experience I have purchased as when someone does something like this it's priceless. Can't wait to go on my experience purchased.

  • 5/5 Liqhwa N. 4 months ago on Google • 1 review
    Great service. They are very professional and responsive. Thank you so much. Keep it up:)

  • 5/5 Rethabile R. 5 months ago on Google • 2 reviews
    Team has excellent people helping out all the time… great experience


Call +27 21 813 6060 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery

Trends



Last updated:

Similar Tourist attractions nearby

Helderberg Nature Reserve image
1
Helderberg Nature Reserve
Nature preserve
The area around Helderberg Mountain is protected & houses picnic spots, trails & a visitor center.
4.70 (1K reviews)
Erinvale Golf Club image
2
Erinvale Golf Club
Golf club
Golf facilities including a driving range, chipping & putting greens, backed by Helderberg Mountain.
4.60 (362 reviews)
Helderberg West Peak image
3
Helderberg West Peak
Hiking area
👍👍 The Hike up to West Peak is moderate. There is a section just before you go over the top that is not clearly marked and one could go up and over two ways. One way calls for scrambling up a thin crevice which I don't recommend at all as it is crumbling and very dangerous. I think people have used it...
4.90 (151 reviews)
Visit Africa image
4
Visit Africa
Tour operator
👍👍 Memories made and shared. Recently I booked a tour with African sunsets travel to Victoria falls in Zimbabwe;it has since been the best decision I have ever made in terms of exploring and adventure.Dexter and Gladys made sure that we got exceptional services throughout our trip. If you want value fo...
4.70 (65 reviews)
Flagstone Wines image
5
Flagstone Wines
Winery
👍👍 I love the old rustic feel of the winery. Good vibe with very friendly and knowledgeable staff. They also have good wine. Take the time, sit down, relax and enjoy a good red!
4.70 (63 reviews)
Last updated:
()