Hermanus Whale Cruises image

Hermanus Whale Cruises

Sightseeing tour agency β€’ Whale watching tour agency

πŸ‘ First time out and I saw some whales. Great crew and great fun. People often mention whales, boat, experience, trip, close, crew, good, company, whale, weather,


Address

148 Westcliff Rd, New Harbour, Hermanus, 7200, South Africa

Website

www.hermanus-whale-cruises.co.za

Contact

+27 82 369 8931

Rating on Google Maps

4.10 (302 reviews)

Open on Google Maps

Working Hours

  • Monday: (Christmas Day), Open 24 hours, Hours might differ
  • Tuesday: (Boxing Day), Open 24 hours, Hours might differ
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: whales (29) boat (9) experience (8) trip (7) close (7) crew (6) good (6) company (6) whale (6) weather (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Edson C. 2 years ago on Google
    First time out and I saw some whales. Great crew and great fun.
    4 people found this review helpful πŸ‘

  • 4/5 Rinse V. 1 year ago on Google
    Crew was very enthusiastic and spotted quite a few whales. Saw a total of 5 whales and a handful of seals as well. Weather conditions weren't great but still had a good time nonetheless.
    3 people found this review helpful πŸ‘

  • 1/5 Marco M. 1 year ago on Google
    This company is a scam! Please avoid them - they are just trying to make as much money as possible, not caring for the customers' experience or their safety! We had previously booked a whale tour with another company, which cancelled the tour due to bad weather. That day, all other companies cancelled due to bad weather, except the Hermanus Whale Cruises scammers, so our hotel booked us with them. When we arrived, we enquired why they didn't cancel, and if the weather would be a problem, and they assured us it would not be a problem because their boat is bigger than the others. Well, the horror trip lasted 1 hr instead of 2 hr, we then had to come back because of the storm, and saw no whales. I'm sure that, the same way all the other companies had seen this storm coming, they had as well, but decided to get people's money anyway. We then asked for a 50% refund, which they agreed to to keep us quiet, but guess what..after a month the refund never arrived and they told us the bank won't let them refund us, because we can't prove we actually paid !!! Which is absurd since we paid with card and have sent multiple times proof of payment ! Please avoid at all costs. There are many other companies in Hermanus that won't try to scam you. And if this is the only company going on cruise while other cancels, remember that they are trying to scam you!
    3 people found this review helpful πŸ‘

  • 5/5 Elske H. 1 year ago on Google
    Had the most amazing experience with this company! Despite the harsh conditions (strong winds and currents) they still dared to take us out. Before going on the boat, they explained that it's never a certainty to see the whales. When a whale is seen, they're only allowed to go as close as 50 metres (whale might get closer to the boat, but not the other way around). When we got out onto the ocean, we eventually got surrounded with whales! We saw about 8 in total, and spend about 20 minutes in between te whales. All in all the whole cruise took about 1.5/2 hours.
    2 people found this review helpful πŸ‘

  • 5/5 Dennis H. 1 year ago on Google
    Amazing tour & the staff are so friendly & really make the trip worth while. My 2 guest's from Switzerland were very happy. Definitely recomend to use them.🐳 Funtastique Shuttles &Tours 🚐
    1 person found this review helpful πŸ‘

  • 5/5 Daniel J. 1 year ago on Google
    We had a great time, we saw a whale, and it breached (the guide said this was likely down to the incoming bad weather). Bit of a tricky thing to review as you're completely at the mercy of the whales. We book with these guys last minute as our original booking was cancelled as they said bad weather was coming. The guide was very enthusiastic and knowledgeable.
    1 person found this review helpful πŸ‘

  • 3/5 AISHA A. 1 year ago on Google
    Friendly helpful crew, we were lucky to have good weather conditions we saw at least 2 whales. The number of guest was too much for the size of the boat, yes everyone has a seat but when it comes to watching the whales standing around, the place was crowded and many didn't have the chance to watch "comfortably" and get good pictures. They didn’t serve any thing not even water but also we didn’t ask if they have anything on board.
    1 person found this review helpful πŸ‘

  • 4/5 Tobit B. 1 year ago on Google
    Great experience to spot the whales. The guys know what direction to head in. We were not lucky to get the whales close to the boat but that shows their respect for nature
    1 person found this review helpful πŸ‘

  • 5/5 Tripti N. 1 year ago on Google
    One of the best experiences Watch whales closely from Hermanus while in South Africa. Try to be there in the month of October till mid November for sighting maximum whales while they are migrating. Numbers lessen by the end of November. Captain was too good to take u closer to view a mama whale preparing baby whale to swim and be ready to migrate. We were lucky to even sight a seal very close to our boat.
    1 person found this review helpful πŸ‘

  • 5/5 Dale H. 1 year ago on Google
    We did not have great expectations of seeing whales- quite late in the season. However the eagle eyed crew spotted whales breaching fairly soon & we spent 1/2 hour watching 2 mothers with calves. Amazing experience. Thank you to the crew
    1 person found this review helpful πŸ‘

  • 1/5 Petar D. 4 months ago on Google
    We had a pre booked trip, and when we came they told us it was cancelled. They knew from the morning and nobody called us. They even tried to convince us that they did called but nobody received a call, message or anything. As we stayed there for a few minutes, more and more people came that were not warned about the cancellation. I do not recommend using this company at all.

  • 4/5 ade h. 4 months ago on Google
    Read some poor reviews on Google. However, this is the largest vessel we got out all fine after a good briefing. Then out into dolphins around us, seals of the harbour rocks. Two mins later we were back, to pick up three late guests. To say I was fuming was not quite there. However, as other boats were caught up and three mother calf sightings were made from both afar and up close all faded on that. They wanted us to experience the best we could. The crew were active and engaging throughout and made themselves heard over noise and engine sound. Lots of terns, my wife and I saw an African penguin which was a nice touch as many others didn’t seem interested in anything else, then a seal jump. Got a drink and crisps on way back. Can’t complain with that really. Wonderful.

  • 5/5 Dennis C. 4 months ago on Google
    The experience was fun, saw alot of whales with their calfs. The crew are super friendly and very experienced. I went early November, the best time to go is June/ July mating season if you want to get the epic shots of the whales jumping out of the water trying to impress the ladies. Would of been better if people didn't just infront of you to take photos. All seats will see whales. Very nice trip

  • 5/5 heidi s. 3 months ago on Google New
    What n awesome trip, well worth it, did enjoy it every second, till I got seasick, the Team on the Boat absolutely a dream Team thanks for your kind help on the way back look all the Dolphins, just lovely

  • 5/5 E B. 8 months ago on Google
    Amazing experience! We were early in the season but managed to see a couple of whales. Crew is friendly and full of knowledge. No equipment is used to find the whales. This company has a special license that allows them to get closer to the whales.

  • 5/5 Luc P. 8 months ago on Google
    Very nice folks (Kobus) who tell you all about the whales in Hermanus Bay. Saw a lot of Southern Whales from up close, so it's worth going on a cruise! If you gonna see a lot of whales, all depends on the right conditions. But I'm sure they always find them

  • 1/5 Nina R. 4 years ago on Google
    Disappointing! Too expensive (900 ZAR p.P.) for what it is. We stayed all the time at one place while other boots were moving around to spot the whales. We just saw two whales on a two-hour-trip, but from a distance. Crew didn’t give any explanations, service wasn’t good either. As I said very disappointing. Can’t recommend this trip. But I heard from many others that tours in Gansbaai are much better - you even see penguins, dolphins, seals, sharks, next to whales (the marine big five).

  • 2/5 Meraj S. 1 year ago on Google
    Price is high. 1200Rand for just going near whales and no too close .. just like wrapped up the boat trip about 40 mins and too many people onboard which feels the price is too high. Whales weren't too far to watch, just in 20 mins we were around whales so not price worthy.

  • 5/5 Manorah T. 1 year ago on Google
    Hermanus is really beautiful with its spectacular landscape. It is a quiet town and a perfect getaway!! Would love ❀️ to have stayed over. Perfect for Whale Watching...

  • 1/5 Noa S. 1 year ago on Google
    We booked a cruise the day before and they didn't told us they have a technical problem with their boat although the boat has a serious problem back than. We came on the day of the cruise and than they told us the cruise might depart 2 hours later if the problem will be fixed because they didn't fixed the problem yet.

  • 5/5 Ghulaam A. 1 year ago on Google
    Wonderful and memorable experience. Were able to see quite a few whales up close


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