Whale Coast Mall image

Whale Coast Mall

Shopping center

One of the Most Revieweds in Overstrand Local Municipality


Address

Hermanus, Sandbaai, 7201, South Africa

Website

shopwhalecoastmall.co.za

Contact

+27 21 476 0994

Rating on Google Maps

4.30 (3.7K reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 6 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 7 PM
  • Saturday: 9 AM to 5 PM
  • Sunday: 9 AM to 3 PM

Featured Reviews


Frequently mentioned in reviews: mall (41) shops (23) parking (21) clean (16) shopping (15) Mall (14) great (14) shop (10) stores (10) area (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Colleen M. 1 year ago on Google
    This Mall hosts a shop that scams shoppers, please be very aware, it is not possible to rate the actual shop because they have closed it on Google, so I am posting it here. It's a pity that management don't do anything about them since apparently the locals all know to avoid the shop, as we are not from this area we made the faulty assumption that since the shop was in a mall the business would be ligitimate. Our experience of this store was very bad, we asked the shop owner for his name (he refused) see photo included, to check our phone and give us a quote he said he would and we should come back in 30min, when we returned he said he had fixed it and it would be R500. We were very taken aback as we had not told him to do that, he said he would remove the parts to which we said he must do that. He then took out the "new" part from our phone and put it into his phone, saying he had used the part from his phone. This is completely unacceptable business practice and the Mall Management need to check in this business urgently.
    2 people found this review helpful 👍

  • 5/5 Rodger W. 2 years ago on Google
    This mall is massive for the area and just what was needed, it has all the usual tenants and more. There's a McDonald's in the parking with a convenient drive through. The parking is free and safe with easy access to the mall. There's an Engen garage next to the parking. All in all a very well thought out facility. Note, this place can get really packed over holidays and month end, get in early.
    1 person found this review helpful 👍

  • 1/5 Ana S. 3 years ago on Google
    After recently moving to the wonderful town of Hermanus I was very excited to visit the new(ish) Mall. However, as you can judge by the only 2 stars given it, I found the following areas a great disappointment: 1 - the Mall Directory is not evident - hence lots of unnecessary walking looking for what you need; 2 - the so-called virus has given power to a few over many - ie - YOU WILL do as you are ordered or else - is the attitude - abusive language and stalking are the order of the day. Talk about social distancing - this mask mentality has rid many of any social graces whatsoever! 3 - I, who was 'born to shop' cannot find any joy in this place. Very sadly; 4 - after this experience, I visited the older Malls in Town and was most pleased in comparison. 22 December 2020 ANOTHER TERRIBLE EXPERIENCE AT THIS MALL - due to a Mall Manager - Eberhard Geldenhuys - I have now downgraded this Mall to 1 STAR. This is one of the worst Malls I have ever been into and believe me, I know Malls. But that's it for my shopping days if this has to be my port of call. The WORST management I have ever come across - RUDE, ABRASIVE and LOUD on top of it. YES YOU, Mr Eberhard Geldenhuys have absolutely zero idea about CUSTOMER SERVICE, CARE OF YOUR CLIENTS and PUBLIC, a bit of training in social graces would be of benefit to you. YOU should never be in a public oriented role. You were abusive to me - your senior and a lady and I overheard your abusive attack on Checker's Staff too. NOW CAN I blame the Mall for your behaviour - YES YOU are employed by the Mall. THIS MALL has many lessons to learn - another to add to the list above FREE TOILET would be great - yes folks here you pay!!!
    1 person found this review helpful 👍

  • 5/5 Imran K. 1 year ago on Google
    Such an interesting mall with such a variety of shops and different areas. It's impressive to see a mall like this in a popular holiday town, well done! The Food lovers Market is huge with a well stocked deli area.
    1 person found this review helpful 👍

  • 2/5 Duncan A. 2 years ago on Google • 568 reviews
    Generally, malls are pretty similar but this one is easily the largest in this area. It dominates the shopping scene, but also berings with it hordes of people, especially on weekends. All the regular stoes are present and there is a wide variety of options though it could do with a Game store as well. The main issue is the fact that you have to pay for the bathrooms which is poor policy. It's a pity that this detracts from the amply parking in a mall which has such an excellent location.

  • 4/5 Fiela Du T. 3 years ago on Google
    Always Clean and Helpfull Personal at shops. A Info desk...or Map: in middle off walking space....would be Nice.
    1 person found this review helpful 👍

  • 4/5 Alette W. 3 years ago on Google
    A clean, neat, big , well built mall with many shops to satisfy your needs. Food Lovers market downstairs is one of the most amazing places to shop for fresh food, cooked food, Sushi, cheeses, meat, bread, fish, chips & calamari, fresh & take away.
    1 person found this review helpful 👍

  • 5/5 Ian H. 2 weeks ago on Google • 282 reviews New
    For those who like shopping, this place won't disappoint

  • 4/5 Andrew B. 3 weeks ago on Google • 241 reviews New
    If you need shopping in Hermanus, go here. Widest range, in and out with ease, ample parking.

  • 5/5 Luvuyo M. 3 weeks ago on Google • 221 reviews New
    This is an excellent facility with plenty of shopping. Had a rest for my journey and light meal at Spurs

  • 5/5 Garth H. 2 months ago on Google • 201 reviews New
    On a global scale, Whale Coast Mall really isn't that impressive. For Hermanus, it is shopping overload. It is clean, modern and well maintained. Having recently opened a new wing, on the lower level, we have a great range of retail outlets with anchor tenants like Checkers, Food Lovers Market, Woolworths, Dischem, Clicks, Mr Price including Home and Sport.

  • 4/5 Peter K. 2 years ago on Google • 172 reviews
    Neat, clean and tidy. Most shopping brands under one roof. Ample free parking.

  • 4/5 Fadila I. 2 years ago on Google • 155 reviews
    It is a decent mall for the area with a few of the necessary chain stores. We had a pretty cold weekend in Hermanus during peak summer during the Christmas period and needed to buy warm clothing for the whole family which was very difficult to come across. The staff in most of the stores were welcoming and helpful.

  • 5/5 JG 5 months ago on Google • 55 reviews
    Plenty Parking, front and back, great anchors, and choices. Spacious, light and fresh. Several restaurants to choose from and even some cool bargain shops. The new expansion is going to be awesome!!

  • 2/5 J M DE L. 2 months ago on Google • 33 reviews New
    No ABSA bank, no FNB bank. Most people have to walk to town for these banks. Then it's highly expensive the new shops are only for rich people. Where are eccomo foods that were advertised? At least they are not so expensive. This town needs a shoprite asap the meet in checkers and fruit and veg is highly expensive.

  • 5/5 Bernice 2 months ago on Google • 26 reviews New
    Clean bathrooms and floors. Centre is obviously incredibly busy over Christmas period, but still the mall is clean and well kept. Love the new addition with Sportsman's Warehouse etc!

  • 5/5 Daniel R. 5 years ago on Google • 23 reviews
    This is exactly what Hermanus needs! It helps with the traffic, especially around the holiday season, by drawing some of the people outside the town. It also gives everyone more options. Which is great, especially for those last minute gifts, I am talking specifically to you, men! There is also a wonderful cinema available, combined with all the amazing restaurants found there, makes this an ideal place for young people to get together and 'hang out'.

  • 5/5 Siphamandla V. 1 year ago on Google
    You won't find this mall dirty even once it always clean or have enough parking slots..and they have "some" restaurants...

  • 5/5 Ryan T M. 1 year ago on Google
    The mall has everything. From restaurants to grocery stores - 3 massive supermarkets- Checkers, Food lovers Market, Woolworths. Book stores, a cinema, Banks, Vodacom, MTN, taxi rank outside , McDonald's restaurant, a good parking space, very secure place no people loitering in the parking, clean toilets, clean parking lot, We could see more in future as there is unused space within the property. This is a great place to shop considering how small is Hermanus... It resembles the residents of the town, clean and state of the art kinda looks... Keep up with the good work.

  • 5/5 Arno H. 1 year ago on Google
    Most businesses start only at 9 but often stay open till at least 6pm. Mini mall with a little bit of everything. Large parking area in front and at back. Lifts at only area that needs it and wide doors for good wheelchair access.

  • 5/5 Nadine K. 4 years ago on Google
    A jewel in the heart of the countryside. Spacious, modern, home to all major brands. Stores located close to one another...easy for quick pop in on the way to the beach, or full family entertainment on cloudy days...good food; great coffees

  • 5/5 Jenny B. 2 years ago on Google
    A stunning mall, spacious aisles and what a variety of shops..it's beautiful. Loved Food Lovers especially. The mall has a light airy feel so walking around is relax. Restaurants are all lovely

  • 4/5 Fabrizio D. 1 year ago on Google
    Very quiet on Sunday with only few shops open, however the cinema is a hidden secret. Love it, small, very good sound system, clear picture. Food court is also open on Sunday. I like this medium size mall, easy to walk, with different choices in shops. Easy parking, very clean place. Recommended

  • 4/5 Pieta van der M. 2 years ago on Google
    A great mall, most of everything you need. Cinema ect. No underground parking though

  • 5/5 Shireen B. 3 years ago on Google
    I love the mall

  • 4/5 Roderick S. 3 years ago on Google
    Great

  • 4/5 arslan a. 3 years ago on Google
    Nice mall for a small Coastal Town.

  • 5/5 Benjamin L. 1 year ago on Google
    Awesome experience 👏 and friendly staff 😀 👌 👏

  • 4/5 Cheryl T. 1 year ago on Google
    Ample parking . The mall is one floor, other than Food lovers on basement split level with separate entrance, which is nice. Anchor stores either end with all general stores and clothing between. Access a little out of the way and off the main entry roads.

  • 4/5 Wendy W. 11 months ago on Google
    It's a lovely mall with a good variety of shops. However, i found that a lot of staff in various stores weren't well trained and weren't as friendly as i've experienced in other malls

  • 5/5 Abdullatief W. 11 months ago on Google
    My 1st and only visit to this mall was a great experience, I haven't got words at the moment to describe the beauty of this venue

  • 4/5 Hennie B. 3 years ago on Google
    Great 3@1 shop

  • 4/5 Theresa H. 10 months ago on Google
    It is nice to be able to do & get most of what's needed under one roof. However I would be nice if clothing stores could open at least half an hour earlier maybe twice a week. Tue/Wed & Fridays?

  • 4/5 Janice W. 9 months ago on Google
    Clean, spacious and a variety of shops from fashion to food! A convenient spot for those staying outside of Hermanus town itself. It has everything you need.

  • 4/5 Kathleen N. 9 months ago on Google
    They have a great Cape Union Mart! Helpful, friendly sales staff. The Mall itself was clean and well laid out. Lots of parking.

  • 4/5 Werner G. 9 months ago on Google
    I visited this shopping mall for frequently. I am impressed with the variety of stores available. However, I was disappointed to find that there was no Edgars or Game store. Hopefully, these popular retailers will soon become available at this mall.

  • 4/5 Elim H. 9 months ago on Google
    Fir a small mall,great.Clean all over.Parking on upper level sometimes not enough. Otherwise great shopping experience.

  • 4/5 Coenie C. 9 months ago on Google
    Nice and friendly mall with wide open alleys and clean bathrooms. Open parking at the front and the back. Three cozy coffee shops. No Game or Macro or Edgars.

  • 5/5 Elli W. 5 months ago on Google
    Yes, a Mall, is a mall. I only visit when I really need something I cannot find anywhere else. Whale Coast Mall seems to be one of the better ones. Not too crowded

  • 5/5 Carel van der M. 6 months ago on Google
    The mall to use in Hermanus. The biggest mall in town with the widest selection of major franchise shopping. Nearly all the major franchises are there - Checkers, Woolworths, Food Lovers, Dischem, Clicks, Mugg and Bean, Spur, clothing retailers, etc etc. Plenty of open air parking.

  • 4/5 Ri van D. 7 months ago on Google
    Had a lovely Sunday lunch at "Hartlief" in the Mall, shopped at Clicks, Mr. Price Home and Checkers finding what we needed. Comfortable inside with cold-front winter weather outside. When visiting previously in Summer, the Mall was extremely crowded, but today in mid winter, we at least had space to breathe.

  • 5/5 Gracious T. 3 weeks ago on Google • 9 reviews New
    Very beautiful place to be in

  • 5/5 Delize van S. 3 years ago on Google
    Have all the shops needed!

  • 5/5 Morida Vd S. 3 years ago on Google
    Modern, clean and not so crowded.

  • 5/5 Diana O. 3 years ago on Google
    Clean, well - run and safe

  • 4/5 Shafiek V. 3 years ago on Google
    Very clean mall

  • 5/5 Frank N. 3 years ago on Google
    Very nice mall

  • 4/5 Renay Alzara S. 3 years ago on Google
    Not n big variety of shops

  • 4/5 Chris K. 3 years ago on Google
    Clean, neat and practical with ample parking.

  • 5/5 Glynis F. 3 years ago on Google
    Nice mall to shop for what you need

  • 5/5 Debby S. 3 years ago on Google
    Clean, well lit, spacious mall, with a good selection of shops.

  • 4/5 Meesha Van R. 3 years ago on Google
    Most of the shops that we need are there except for Game but the staff is friendly.

  • 5/5 Tafie S. 3 years ago on Google
    Its sufficient

  • 5/5 Helen H. 3 years ago on Google
    Clean, well managed and restrooms always in good condition

  • 5/5 Hana O. 3 years ago on Google
    It's a mall and does what a mall does...

  • 5/5 Oscar 3 years ago on Google
    Great area with a lovely design. The range of shops are large, and the food court is exemplary.

  • 5/5 Gus S. 3 years ago on Google
    Hermanus only real mall, excellent for general shopping with all the main anchor retailers, lots of parking and a food court, if malls are your thing, you are in luck

  • 4/5 Sonia F. 3 years ago on Google
    Love the layout of the mall and the easy access to all shops. Really offers everything under one roof. Ample parking.

  • 5/5 Gillian L. 3 years ago on Google
    Spacious, safe, lots of shops and good eating spots. Keedo for cool childrens clothing

  • 5/5 Johann J L. 3 years ago on Google
    Lovely clean. Sufficient shops. All the well known brand

  • 4/5 Anonymous 3 years ago on Google
    Cute mall! Small, but just perfect for the area. Also has a perk of not getting lost!

  • 5/5 Vhuthu Frans M. 3 years ago on Google
    Wonderful and great shopping experience.

  • 4/5 Khuliso 3 years ago on Google
    A lovely mall with everything you need and ample parking. They have only a seasonal theater situation I think. Not a normal cinema. Otherwise all you need

  • 5/5 Tania L. 3 years ago on Google
    Super clean bathrooms and friendly staff at every shop

  • 5/5 Nicoline le R. 3 years ago on Google
    Very busy.

  • 5/5 Karen B. 3 years ago on Google
    Wide variety of shops.

  • 4/5 Jacques 3 years ago on Google
    Got pretty much all the shops you need

  • 1/5 Ronald L. 3 years ago on Google
    My car got badly damaged by the fool that parked next to me, no security in sight...

  • 4/5 Admire T. 3 years ago on Google
    Perfect

  • 5/5 sipamandla n. 3 years ago on Google
    So quiet and nice. I love it.

  • 4/5 Liezel W. 3 years ago on Google
    Nice,spacious, convenient mall. Great variety of stores.

  • 5/5 Erna M. 3 years ago on Google
    Love shopping here.

  • 5/5 Nosiphiwo N. 3 years ago on Google
    Best place to be

  • 4/5 PGS G. 3 years ago on Google
    Nice place for shopping

  • 5/5 alain jay R. 3 years ago on Google
    Very clean mall. Lost of awesome shops inside and restaurants

  • 5/5 Steev J. 3 years ago on Google
    Pleasant and airy, wide array of shopping options

  • 5/5 Craig M. 3 years ago on Google
    It's a mall and it has shops. 10/10

  • 5/5 Madelein K. 3 years ago on Google
    Thanks for great service

  • 4/5 Drienie H. 3 years ago on Google
    Good

  • 5/5 Dirk B. 3 years ago on Google
    Well situated, something of everything.


Call +27 21 476 0994 Open on Google Maps

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