1/5 Ana S. 3 years ago on Google
After
recently
moving
to
the
wonderful
town
of
Hermanus
I
was
very
excited
to
visit
the
new(ish)
Mall.
However,
as
you
can
judge
by
the
only
2
stars
given
it,
I
found
the
following
areas
a
great
disappointment:
1
-
the
Mall
Directory
is
not
evident
-
hence
lots
of
unnecessary
walking
looking
for
what
you
need;
2
-
the
so-called
virus
has
given
power
to
a
few
over
many
-
ie
-
YOU
WILL
do
as
you
are
ordered
or
else
-
is
the
attitude
-
abusive
language
and
stalking
are
the
order
of
the
day.
Talk
about
social
distancing
-
this
mask
mentality
has
rid
many
of
any
social
graces
whatsoever!
3
-
I,
who
was
'born
to
shop'
cannot
find
any
joy
in
this
place.
Very
sadly;
4
-
after
this
experience,
I
visited
the
older
Malls
in
Town
and
was
most
pleased
in
comparison.
22
December
2020
ANOTHER
TERRIBLE
EXPERIENCE
AT
THIS
MALL
-
due
to
a
Mall
Manager
-
Eberhard
Geldenhuys
-
I
have
now
downgraded
this
Mall
to
1
STAR.
This
is
one
of
the
worst
Malls
I
have
ever
been
into
and
believe
me,
I
know
Malls.
But
that's
it
for
my
shopping
days
if
this
has
to
be
my
port
of
call.
The
WORST
management
I
have
ever
come
across
-
RUDE,
ABRASIVE
and
LOUD
on
top
of
it.
YES
YOU,
Mr
Eberhard
Geldenhuys
have
absolutely
zero
idea
about
CUSTOMER
SERVICE,
CARE
OF
YOUR
CLIENTS
and
PUBLIC,
a
bit
of
training
in
social
graces
would
be
of
benefit
to
you.
YOU
should
never
be
in
a
public
oriented
role.
You
were
abusive
to
me
-
your
senior
and
a
lady
and
I
overheard
your
abusive
attack
on
Checker's
Staff
too.
NOW
CAN
I
blame
the
Mall
for
your
behaviour
-
YES
YOU
are
employed
by
the
Mall.
THIS
MALL
has
many
lessons
to
learn
-
another
to
add
to
the
list
above
FREE
TOILET
would
be
great
-
yes
folks
here
you
pay!!!
1 person found this review helpful 👍