Changes Clinic image

Changes Clinic

Skin care clinic Hair removal service Laser hair removal service Weight loss service Dermatologist Vascular surgeon

One of the Most Reviewed Skin care clinics in Portsmouth


Address

West Wing 205, Lakeside, North Harbour Hampshire, Western Rd, Portsmouth PO6 3EN, United Kingdom

Website

www.changesclinic.co.uk

Contact

+44 23 9238 2000

Rating on Google Maps

4.80 (172 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 8 pm
  • Friday: 9 am to 5 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 10 am to 3 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: Naomi (18) treatments (17) friendly (16) treatment (15) professional (15) feel (14) results (13) recommend (12) experience (9) clinic (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sam O. 2 years ago on Google
    I paid for 12 sessions of lipo Pro max. Charmaine the beautician was brilliant so friendly and welcoming and could tell she loved what she does. I will miss the conversations we had. How ever by the end of the 12 session I am still looking to have surgery as I didn't get the desired reduction I hoped for. Thank you for the experience.
    6 people found this review helpful 👍

  • 5/5 Faye H. 2 years ago on Google
    I had a great experience with the Changes Clinic. Dr. Payne removed a lump from my finger. It was a painless and quick surgery. He and the nurse chatted to me all the way through and kept me calm. The incision is healing really nicely and it doesn't look like there will even be much of a scar. Thanks!
    5 people found this review helpful 👍

  • 5/5 Lukas 1 year ago on Google
    I was a bit sceptical about removing my hair off my chest as I normally wax it. I decided to try laser hair removal treatment at Changes clinic. I had 2 sessions so far and I’m very happy with the results. Clinic is very clean and feels modern. I would recommend it to my friends and family. Thank you! ❤️
    3 people found this review helpful 👍

  • 5/5 Louise H. 1 year ago on Google
    I have had several treatments at Changes, each time with Naomi. Her professionalism & friendliness ensures that I return every time. I have been having botox for the past year with her along with Promax Inchloss . She always makes me feel relaxed and so wonderfully happy with the results. My semi permanent makeup has also been completed now and it is exactly the look I was after. Totally recommend Changes Clinic .
    3 people found this review helpful 👍

  • 5/5 Sylvester S. 1 year ago on Google
    Recently had some fat dissolving treatments at Changes Clinic. Very happy with the results. Naomi did my fat dissolving injections - Aqualyx and Stephanie did my Promax Lipo. So professional and I would highly recommend. Great inch loss results to my tummy. Thank you very much!
    3 people found this review helpful 👍

  • 5/5 Alun O. 2 years ago on Google
    Excellent service from first phone call to leaving after op. Couldn't believe when offered op at consultation so delighted not to have to go back again. Thank you, much more comfortable now.
    3 people found this review helpful 👍

  • 5/5 Eva L. 3 years ago on Google
    The staff at changes clinic give really good customer service. They are very thorough when providing consultations, with open and honest client feedback. If you do not need a treatment they will tell you. I have been coming here for few years now and always received the best in holistic beauty treatments. Thank you to Naomi and Robyn whom are absolutely lovely ladies and they make me feel safe in their hands with their professionalism. with the latest beauty treatments in the industry Changes Clinic is an uplifting experience.
    3 people found this review helpful 👍

  • 2/5 Denise O. 1 year ago on Google
    Staff are always friendly and welcoming. I was very new to the idea of treatments and they put my mind at ease, laying out a plan for my goals. I have very mixed feelings about the place as everyone was lovely, however I wasn't given any aftercare guidance after one treatment and had to Google what to do. I unfortunately didn't see the results I was after, when I came back in for a review appointment, additional photos were taken. They then left the room for 15mins before showing me the before and after. She then advised that she would send the photos to me (this never happened) and advised that if I wanted noticeable results I could pay for more treatments. Overall, nice staff, not too sure on the treatments.
    3 people found this review helpful 👍

  • 5/5 Ashley B. 8 months ago on Google • 19 reviews
    Excellent care and treatment with Changes. I booked to have a cyst on my leg removed. From first contact to arrival, the process was simple and smooth. Greeted by Vicky who is friendly and reassuring. Simon conducted the procedure quickly, with care and expertise. He also has a wonderful sense of humour. Many thanks!

  • 5/5 Kevin L. 4 months ago on Google • 8 reviews
    Simon was very professional and clear at the initial appointment then again a straight forward professional surgery with minimal fuss and expedient treatment, with a positive outcome and all round excellent service. Thank you.

  • 5/5 Charley G. 9 months ago on Google • 6 reviews
    The process from start to finish was extremely easy and all members of the team were ever so polite and welcoming. My appointment was with Vicky whom made me feel completely at ease and provided such a friendly and professional service - an asset to the Company. Exceptional service, Thank you.

  • 5/5 Ali 6 months ago on Google • 5 reviews
    I was so nervous about my consultation appointment as I've never had any cosmetic procedures done before and I was really self conscious of my situation but Vicky was so welcoming, friendly and informative. I instantly felt at ease and she was more than happy to answer any questions I had about the process. I can't wait to get started.

  • 5/5 jaye j. 5 months ago on Google • 4 reviews
    Excellent experience as always - treated like any other paying customer (I have an NHS funded referral) and extremely professional and respectful of pronouns and my non-binary identity.

  • 5/5 Lorraine D. 7 months ago on Google • 4 reviews
    Love Changes and the ladies that work there. Vicky who I had my vein appointment is so lovely, really friendly and makes you feel relaxed. A real genuine feel you get from the place. I also had some really good tailored advice for my skin using their reasonably price products. Thank you

  • 5/5 David G. 9 months ago on Google • 3 reviews
    The welcome was very nice and although I was early Victoria took me straight through. As always I was made to feel comfortable and the treatment carried out very professionally. During my treatment a relaxing conversation was conducted which is always nice. All in all a perfect time was had. Thank you 😊

  • 5/5 Diddy Dogs L. 1 year ago on Google
    Always a great experience, I have had several treatments from eyebrows to skin tightening and pro max all delivered with such professionalism by such an amazing friendly team-such a pleasure always! Hugely recommended !

  • 5/5 Larissa S. 1 year ago on Google
    I have received an excellent service at the Changes Clinic. I was booked in to see Surgeon Simon Paye which removed a Lipoma in my back together with Nurse Emma. The consultation was professional and well explained. He even took it upon himself to check out another big scar I had from a previous surgery and made a recommendation for me what to order to put on it to help it heal faster. I raised concerns because of my scar healing problems and he did an excellent job at my newest scar now. The surgery was performed professionally and done within no time. I felt safe and well cared for. I could only recommend him and if I ever have something similar again, I would go back to this Surgeon.

  • 5/5 Millie C. 1 year ago on Google
    23 moles removed by Simon and all I can say is wow! Incredible service. Simon and his wonderful nurse put me at ease and had me relaxed throughout the whole procedure. Such care and concentration throughout. Thank you so very much to Simon and his nurse.

  • 5/5 Jane S. 1 year ago on Google
    Friendly and relaxed environment, no fuss, just efficient welcome and clear explanation of procedure during consultation. The procedure was carried out efficiently, with a local anaesthetic and no discomfort. All staff were helpful. Great experience.

  • 5/5 Emma S. 1 year ago on Google
    Lovely friendly clinic, no hard sell just good information so I was able to make the right choice for me, Naomi is friendly and professional, felt in very safe hands. Would highly recommend

  • 5/5 sarah a. 10 months ago on Google
    Vicky was fantastic. Talked me through the procedure and was kind, friendly and very reassuring . Whole thing done very quickly would highly recommend

  • 5/5 umme kulsum s. 1 year ago on Google
    I went for hair removal consultation. Danielle is excellent and professional consultant. She explained every step clearly that was really helpful. I found the clinic and consultant is highly experienced and trained on their profession. I would recommend Danielle as a highly experienced consultant.

  • 5/5 Sharon S. 1 year ago on Google
    Naomi was just lovely. Very friendly and very good at her job, only went in for a consultation but left with 2 treatments booked! The ladies on reception were lovely too.

  • 5/5 Jo K. 1 year ago on Google
    Naomi & her team are so warm & friendly, nothing is ever too much trouble. Naomi’s experience shines through & I always feel in safe hands with every treatment. Looking forward to seeing you in 6 weeks time x

  • 1/5 Sarah B. 1 year ago on Google
    I had what I would class as a very expensive treatment - I paid around £1500 for Focus Dual, and only did so following 2 consultations for reassurance that the results would fantastic '& as good as Morpheus 8'. Well, in all honesty they were not great at all, far from it. I went for my review but they did not offer to show me the before/after then, saying they'd email them, which they did not. I followed up 3 times and finally they sent them. I then had to ask which were before and which were after - I really couldn't tell, the results were that poor. I then sent an email saying I wasn't happy with the outcome and have not received a reply, that was a week ago. Based on my experience of this Focus Dual treatment and the lack of response to my complaint, I couldn't possibly recommend this clinic.

  • 5/5 Kasia B. 1 year ago on Google
    Naomi always finds time for me in her busy schedule and I trust her judgement on the best treatments I need. It always works and brings the finest results. Danielle is excellent in every treatment she does for me. She is fully focused on the customer needs and treatment needed to solve the problem. I can see and feel results. Recently we added back massage in which Danielle is perfect and professional. It brings me relief and my back is getting better. Stef, Vicky and the rest of the staff are very well trained and passionate about their job and every time I visit them I come out very satisfied. Brilliant team of professionals I strongly recommend Changes Clinic

  • 5/5 Ruth H. 1 year ago on Google
    Changes is a Really lovely relaxing environment. The staff are very friendly and professional, they Make you feel really welcome and will go out of their way to make sure you feel comfortable and have everything you need. I Will continue to go there for all my personal changes. I had a large lipoma removed from my lower back and the surgeon Simon Payne made me feel really comfortable and at ease and talked me through every step of the way. Couldn't recommend a better surgeon.

  • 5/5 Tasha K. 1 year ago on Google
    AMAZING....love how I always have a friendly welcome and always receive a professional service ... Victoria was brilliant with my microbladding every step of the way, making me feel relaxed and in great hands. Seeing Naomi is always there on hand supporting the ladies in such a kind and calming way at every stage also helps and you can see that all the ladies completely trust Naomi and can ask her for tips, advice etc...The receptionist Megan (sorry if I got your name wrong ) was also so bubbly from booking my appointment over the phone to arrival and leaving. Honestly a very professional and kind team which reflected in the great service I received.

  • 5/5 Lisa T. 1 year ago on Google
    A few years ago I had a terrible experience with another eyebrow supplier (to such an extent I refused to leave the house). I was recommended to Naomi O’Hara in the hope that she’d be able to help. My consultation with Naomi restored my faith & after several removal sessions Naomi gave me the eyebrows I’d always wanted. I’ll never forget when I looked in the mirror and there they were, these eyebrows which matched my skin colour, the shape of my face and brows which looked real - I don’t mind admitting I cried with happiness & joy. Now I continue with eyebrow maintenance, which is worth it’s weight in gold and it’s all thanks to Naomi! I’ve had so many compliments on my eyebrows for which I’m eternally grateful. I’d always highly recommend Naomi, you won’t regret it.

  • 5/5 Michelle D. 1 year ago on Google
    Naomi is truly wonderful. I have had several treatments with her now, and I must say, after each one, I have left feeling so much better about myself. She makes you feel so special and at ease. Thank you Naomi 😊

  • 5/5 A H. 8 months ago on Google • 2 reviews
    The staff were very welcoming. The clinic environment was both relaxed and professional. Treatment - millia removal - was carried out efficiently by Naomi. She gave a good rationale for the treatment provided, with explanation about factors that contributed to the cause of the problem, and advice about prevention following treatment. I found her to be very friendly and informative. I felt that the focus was very much on what I wanted to achieve from the treatment, that I was listened to. I liked the fact that there was no attempt to sell or advertise other treatments during my appointment. I am very pleased with the results, and will be recommending Changes clinic to friends and family.

  • 5/5 E W. 7 months ago on Google • 1 review
    I attended Changes Clinic for a course of Promax Liposuction treatments this summer. Not only was I very satisfied with the results but the Ladies I had the pleasure of interacting with were all very professional, friendly and easy-going. Changes is also more than just a beauty parlour they offer many procedures that go beyond that of a make up artist. If like me you are a male do not feel put off going to this clinic not only are the staff knowledgeable and well-trained but the results are evident at the end of a course of treatments. Should I require further treatments I will defiantly get in touch and I would recommend anyone who is looking for treatments which are offered at Changes consider this clinic. - Ellis

  • 5/5 Emma G. 9 months ago on Google • 2 reviews
    Danielle is extremely professional, knowledgeable and just all round lovely! She has enthused me with confidence to continue with treatments. My skin, for the first time in many years feels and looks so much better. I couldn't be happier with the result. Thank you 😊


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