Great place - mostly a good refill/no waste shop but it also seems lots of other bits and bobs. A bit like the TARDIS, it's bigger than it looks! Also serves coffee, iced coffee and tea, and a range of juices that they make in front of you! A bit of a shame that I saw some of their bakery type products wrapped in plastic, hopefully something they can change.

It's quite a nice shop, but it is too expensive. It's very easy to get exactly what you get in this shop much cheaper elsewhere. As a supposedly ethical shop, it seems all too common that staff are treated poorly and underpaid, which earns it a big points deduction

Pretty good stuff, but very expensive. There's a lot of specialist stuff, so if you want a vegan or gluten-free version of just about anything, they'll have it. They have a particularly good and extensive beer and wine selection. The fresh food they offer in-store is really nice too. The homemade samoas and pakoras are definitely worth a try. They often have things on sale, so it's worth a pop in just to see.

They were so helpful in here when I was struggling to use the scales for refills. Thank you. A good selection of products and some nice offers on, too. I'd recommend a visit.

Great choice and variety along with delicious deli options. Would have loved some different soy milk options though....Vitasoy and Bonsoy are the bomb.

I like this shop for the organic meat which is top notch. The rest is about the same as any similar shop. Staff great, friendly and helpful. The bread is SO good btw.

Amazing variety of delicious salads - fantastic vegan options

£4.25 for TWO red peppers! Organic food is NOT that expensive

Visited Saturday lunchtime and purchased a salad box which was filled by the server, passed to me in the sealed box. Within 2 hours I was suffering with stomach cramp and was violently sick. I am now on day five with severe food poisoning and seeking medical help.

I love this little store, full of wonderful selection of fresh organic produce, skin care products, organic beverages and freshly cut flowers. Staff are always helpful and friendly. Most things are very expensive but I always see it as a special treat going here. They do offer 5% to soil association members.

We are so lucky to have this brilliant shop within walking distance. Beautifully laid out, this welcoming shop is packed full of fresh organic produce, healthy products and treats. I particularly love their selection of flowering plants and flowers outside which adds a touch of extra life and beauty to whiteladies road, not to mention the vibrant wall mural outside. The staff are generally friendly, knowledgeable and upbeat....and one walks out of the shop feeling a greater sense of connection and optimism both about the local community and wider afield.

Took shelter from the rain inside BF and had coffee & cake. Had the chocolate and nut granola bar which was ab-fab darling! Mocha a little less so. It turns out they make it with unsweetened cacao rather than cocoa powder so it was under-sweet for my taste. Service was good but the whole enchilada a little toppy at £10.40 for 2 coffees and 1 cake?

A good range of organic products - vegan cheese, fresh fruit and veg, small topup shop (dried fruit, nuts, chocolate, grains and cereals), oils and vinegars, tinned goods, sauces, pastes and chutneys, craft beer. Only downside is it's fairly expensive. They also overcharged me for a cabbage, they were nice about it when I went back to sort it out.

Very good lots of choice, how general stores should be.

Been sold bad products for the past 3 times I’ve shopped: £8.99 peonies that never bloomed, £3.50 sausages with white mold, and the driest frozen chips. How does Better Food have such a great reputation?

+++A nice deli , good range of organic fruit and veg . --- Expensive especially the cheeses . Till staff often seem tired and stressed .