If it was possible to give them no stars I would. Sat around for 30 minutes past my Appointment, while all the doctors sat in a room in front of us talking about personal life matters. What a poorly run company would never come here again. And Would never recommend to anyone. In fact I would say go anywhere but here. If I was management I would sort out your staff. As they aren’t doing what they are being paid for.

Waited over an hour after appointment time to be taken into a room, to be told that the details weren't on the system, to then be sent back out to wait again while they were entered. When eventually seen, doctor was extremely rude, condescending and had no empathy. Did not come to this practice by choice, and never would.

Lack of customer service skills. Long and grumpy faces with an easily annoyed attitude. Front desk really need a warning. They are the face of the company, and not leaving them in a good place. Review from a first time customer, not coming back.

Very pathetic place with pathetic entitled staff who look like they should consider taking their own advice about "Health" Disgusted in the women who work here that make it a terrible experience for everyone. Especially the Polynesian woman who lacks manners and needs a reality check, if anything you shouldn't be taking advice from someone who looks like they suffer from severe health issues. As well as the horrid old woman who barks at everyone but is no better. No stars and wouldn't recommend this joke of a place to anyone. Do better!

I haven't a bad thing to say about Sonic. When I arrived for my Workcover appointment I was greeted by a smile from the counter staff. Dr Edwin Mark Butler was very clear and concise about everything and made me feel comfortable the cunsult. Would recommend to anyone.

Felt more a Centrelink Office than any Medical Practice. Customers were waiting outside in a line up like a Cattle Farm. Then I had to fill in more Forms x3 when the Appointment was already Booked in through WorksSafe Qld.

Appointment at 8.20am, but was told to wait for at least 1 hour because general examination time for the patients before me started at 8am and it takes 1.5-2hours for the examination. Why can't I come at 10am after the first batch of patients are done rather than asking me to come at 8.20am to wait until 10am? So unorganised! Please don't come here!

Booked in for a vaccination based on upcoming travel. Arrive, do my paperwork and wait outside for 30+ mins past my appointment time. The nurse (nice person) comes out and tells me they don't stock said vaccine, because they are not a travel clinic. This is despite me explicitly explaining during the phone call booking process, that I am travelling and therefore need a specific vaccine. Try somewhere else in future

Not helpful admin staff Very happy to end call so about medical staff, no idea

Avoid at all costs. Slow, poorly organised place. Expect to wait over an hour for a simple test.

6/12/23 Two girls at front desk were rude & miserable. no smiles, no hellos. Vape was on her desk and visible for all of us to see. On top of that she kept going outside to vape infront of us every 5 minutes. Not a good first impression. Very unprofessional. Atleast the Doctors were nice.

Very friendly and helpful staff on the front desk. Very polite and knowledgeable GP. No space to wait inside so have to sit outside under cover - not great if weather inclement.

Everyone was really friendly and helpful during my visit. I arrived 10 min early and was seen right on my appointment time.