1/5 Brittany B. 1 year ago on Google
First
off,
we
needed
a
late
check
in
and
the
digital
key
was
not
working.
We
then
went
to
front
desk
and
had
to
wait
5
mins
for
front
desk
to
come
check
us
in
because
he
was
not
at
the
desk.
Once
I
entered
my
room
I
noticed
there
were
blood
stains
and
long
black
hair
on
my
bedsheets.
Luckily
I
always
bring
spare
sheets
because
of
lazy
housekeepers.
I
am
a
Diamond
Rewards
member
and
I
called
front
desk
to
ask
could
I
check
out
a
few
minutes
later
Than
the
noon
checkout.
the
white
guy
at
the
front
desk
told
me
“uh
we
don’t
have
availability
for
that”
even
though
This
is
already
included
because
of
my
reward
status.
Also
my
reward
points
for
my
stay
have
not
been
added
BUT
my
card
was
charged
for
an
additional
$170
and
I
only
stayed
one
night
for
SEVEN
HOURS.
TV
and
hair
dryer
did
not
work.
Shower
dripped
loudly
the
entire
stay
and
we
did
not
use
the
shower.
This
hotel
is
not
a
good
representation
of
Hilton
hotels.
We
travel
all
over
the
US
for
work
and
we
will
not
ever
come
back
to
this
one.
Hilton
garden
Edison