I have been getting facials with Jessica here for about a year. Her ability to work me towards relaxation is uncanny! The staff never pushes me towards upgrades or products, but educates me about them in a comfortable manner. The quality of my skin has improved greatly since coming to MassageEnvy FloMo and seeing Jessica - you should totally give it a try, too!

I only rated a 2 bc the front desk staff was super nice and kind and even let me bring my service dog in with me. The bad review is solely on the massage therapist. It wasn’t like a massage the entire time. He found pressure points and almost pinched them. That was basically the whole massage. On top of that, he didn’t massage the top of my arms, my hands, my glutes, my hamstrings, my head, or my feet. For thr amount paid I was very disappointed in Travis. Hate to say it, but this was by far the worst massage I’ve ever had.

If you need the best facial in town, Jessica is your girl here. The absolute best and very professional each and every time!! Highly recommend!!

Great massages every time so far! I pay for massages with my HSA account and go monthly, Really clean and friendly. Lots of options and I have been happy with every massage!

Massage envy continues to charge me month after month $75 per month! However, after canceling me and my appointment three times in a row I have ended my relationship with them after 10 years! Customer service is terrible. Their massage therapists are unreliable. please don’t waste your $75 per month. Find someone you can book with directly displays only wants your monthly fees it’s a rip off without providing a service.

6 months ago this place was good. Since then, the therapists have been rotating in and out. Why? Probably because they treat their therapists like their long term customers. I called to request to cancel my membership. I turn in my paperwork and they sit on it for 7’days, conveniently 2 days after my next month billing date. And they will not refund me. This place had been going downhill the past 2 years, but stayed because of 2 therapists. But since they were driven away, I left as well. Good riddance!

I ordered a 90 minute hot stone massage. The masseuse said he just saw that the service was added on today last minute and that if I wanted to keep the service it would cut into my massage time because he would have to go get the stones and then warm them up. I told him that it was added on yesterday when I made the appointment. He didn't change his mind. There's more, but I don't want to rant with personal details and preferences. I responded to the automated email to give feedback.

VERY Disappointed!!!! (in the Flower Mound location). Choose a different location to go to!! I was VERY specific about what areas I wanted worked on for my massage… mainly lower back because I was in a lot of pain.. the therapist ended up doing only upper body, I was face down the whole time, he never flipped me over, and I did not get any lower body work done. It was not a full body massage, even though that’s what was paid for. I told the assistant manager on the way out, and all that the “higher ups” would offer to make it right was an upgrade. To clarify: this means they would charge me $120 to get another massage and then tack on a few minutes extra or an extra service with it. This is NOT customer service. Be careful of this location! I even told them I would be satisfied if they would allow me to use my husband’s massage credit (my husband’s idea), and they refused that also. COMPLETE lack of intent or care to make anything right! They only care about your money!!!

Beautiful & peaceful. Brittany, the manager, knows her stuff and she runs the business like a pro. Travis is very good and I highly recommend. Deborah is the absolute best therapist I’ve ever had!

I have been a member forever and this is a nice facility and they have really great people my therapist is the best. Wiille is so amazing I can’t say enough great things about him. He is really one of the best therapists I have ever had.

I’m not one to sit down and do a review but… when the service is THAT good, it’s necessary. I have been coming to ME for years. But my service today was top notch. Mynda was so personable and delivered an excellent facial!! I will swear by her forever and will be a long time customer.

Everyone is always pleasant and I have enjoyed my massages from Robyn and Camille and facials from Jessica! Always happy when I leave.