THE pearl image

THE pearl

Nail salon Fitness center Massage therapist Facial spa Event venue Yoga studio Wellness center Day spa Spa and health club

One of the Most Reviewed Massage therapists in Columbia Town Center


Address

10275 Little Patuxent Pkwy Suite 102, Columbia, MD 21044, United States

Website

www.thepearlspa.com

Contact

+1 301-776-6948

Rating on Google Maps

4.50 (337 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 8 pm
  • Sunday: 9 am to 4 pm
  • Monday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: experience (11) waters (11) massage (11) healing (9) service (8) room (8) cold (8) staff (8) clean (7) facility (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Jessica J. 9 months ago on Google • 3 reviews
    Very clean and nice facility. However, with the price increase, you are better off going to King Spa, Bohemian Springs, or even spa world to get the entire experience. And for a small increase in price you get the facility for the whole day vs 1.5 hours It is honestly not worth the money at all. I came here for years. This is disappointing, but I do love King Spa so it’ll give me an excuse to go there now. The location is convenient but definitely not worth the price. Just take the drive.
    10 people found this review helpful 👍

  • 3/5 Ally C. 8 months ago on Google • 20 reviews
    I had a spa day with three services: the healing waters, a custom facial, and a mani/pedi. The first two were amazing, the mani/pedi was not the best. I also like the tea in the waiting rooms and heated neck pillows. Felt very pampering! More details below. Healing waters (5/5): clean facility and very relaxing options. I didn’t use them all, but the ones I visited were very nice. Facial (5/5): spectacular! I had Bailey and she was absolutely amazing. It was my first facial and I will definitely be back. She even gave great recommendations for a cleanser and moisturizer. Manicure & pedicure (2/5): I honesty wished I skipped this. I had Marjorie as my nail tech and found the experience uncomfortable. She kept fussing at me to relax and then after I mentioned I was pregnant she said “Oh, I thought that was just fat” Gee, thanks. She also missed some steps, had to redo some nails several times, and answered her phone during the service. Especially considering the nails service cost $170 (!!) with tip, I was extremely disappointed. I’ve gotten better nails for half the price. The other nail techs were having issues with the pedicure tub leaking and not working. All in all, it felt very below par compared to the rest of the experience that day. Stick to the other services!
    7 people found this review helpful 👍

  • 2/5 Brandt T. 1 year ago on Google
    I spend a decent amount of time on the west coast, and was hoping I could find a place like they have out there (a yoga + athletic recovery center) here in the DC region, and on the face of it, the Pearl looked like it could be that. I did a hot yoga class and the healing waters. The yoga class was not really hot, it was luke-warm, at best, so that was a let down. I called beforehand and asked if they had a sauna, and they said yes. I was excited after the coldest hot yoga class I have ever taken to use the sauna... yet when I get in, it is only 120 degrees (any dry sauna I have ever used is 170 degrees min, going up to 200) and the on/off switch is turned off... A full member there told me this is a frequent issue. He also said this place used to be an amenity for an HOA, which makes a lot of sense in hindsight. Okay so that didn't work, so let's try the healing waters. I went into the steam room, which also wasn't too hot, but at least that built up to a passable heat after about 5 mins. Then I wanted to try the cold plunge - it was a weekday night, and the entire night, I was not able to use it due to the line for it. In addition, the website states it is about 55 degrees, but the lifeguards said it was more like 60 degrees or even a little warmer. This is not even in the beneficial range for a cold plunge (36ish - 52ish degrees), so not sure it even mattered that I couldn't get in there. Any cold plunge I've ever done at a recovery center that cares about the science, has had theirs set to between 38-42 degrees. Honestly the tap water coming out of your tub at home is colder than this was. For a place that is 16,000 sf... it would make a lot of sense to have a few legitimate cold plunge baths and a few saunas that actually get and stay hot. Okay so that also didn't work, let's try these pools. Like others have commented, it felt more like an adult day-care than a spa. There were 3 lifeguards in there yucking it up, and a bunch of people who were very loud. It was not east to relax. I ended it with a cold shower in the locker room, and that was colder than the cold plunge. I was hoping this place would be like the places I've visited out west that have a passionate owner who is well versed in health/fitness - as out there, the parameters for the recovery equipment is set in a way as to be beneficial - and you as the customer walk away recovered and relaxed. This is just not a serious recovery operation, in that regard. The staff are nice, but do not seem very knowledgeable about health and recovery. I did give two stars because the facility was very clean, and the staff were nice. The waiting area with tea and water was also nice.
    7 people found this review helpful 👍

  • 3/5 Christiana M. 5 months ago on Google • 61 reviews
    Here is my honest review of the healing waters experience. Pros: -I felt that it was Very Clean. -complimentary water and teas - complimentary cucumber cold face towel. -area was not crowded. -they give you robes that are super plushy and luxe. -eucalyptus steam room was amazing!! -I ultimately felt refreshed -parking is good and you can get a meal out to of Whole Foods when done. Cons: - the guy in the pool area didn’t give me a tour of the water area like he did others or even ask if I needed anything when I was waiting to see an attendant.) this was a big one for me! -dressing area is VERY cramped and dim. It was difficult to know how much makeup I was applying. - $10 up charge for slippers but they were sooo slippery that they were falling off my feet. So bring your own slippers - pool accessories Value(Essentially paying $45 to lounge at the pool for an hour and a half.) but at least you get a fancy robe.
    5 people found this review helpful 👍

  • 2/5 Niah G. 9 months ago on Google • 4 reviews
    I would give a higher review but the healing waters facility had some cleanliness issues when I was there this week. The floors were extremely dirty. Actual dirt everywhere around the pools. Additionally, the pool floor needs to be cleaned I got a splinter from a rock or pebble on the floors bottom. The facility is small and by noon it really started to fill up.
    6 people found this review helpful 👍

  • 1/5 __ 11 months ago on Google
    Almost impossible to schedule an appointment online. You have to also put in your credit card information just to try to see in detail what services are offered. They also dont seem to offer any info on their staff so you're just supposed to randomly pick somebody to give you a massage without knowing what their experience is? And they never pick up the phone if you try to call to ask a question.
    5 people found this review helpful 👍

  • 5/5 Bonnie Z. 4 months ago on Google • 242 reviews
    Have been several times for workshops and always had a pleasant experience! Front desk staff are very nice and the facility is clean and modern. The workshops I took were very reasonably priced and they had a wide variety. Especially enjoyed the sound bath with floating acupuncture, would definitely return in the future for other classes.

  • 1/5 Kim W. 8 months ago on Google
    In all the years that I have been a patron of this establishment- The Pearl, I',ve never have one thing to complain about... until today. I always make it a point to come here when I need to be good to myself, and especially on or around my birthday. I've never had a bad experience or service, but today was the worst service I've ever received. Booked for an 1 hour massage and a 75 min facial..costing close to 400 dollars. The massage was the worst. The masseuse only massaged one part of my body. Never turning me over to massage my front Then tells me my 60 minutes is up after I ask her aren't you.going to massage the rest of me She says I guess I need to work on my time management. WHAATTTT ARE YOU CRAZY!!! She is pathological. I immediately go to management. She lies and tell them i told her to only massage my back. LIAR!!!Management you need to vet your employees. Why would any body on God's green earth pay 200 dollars only to have one side of their body massaged? This is a SPA not a bathhouse. As long as she is on your staff, trust me, you are going to lose money and client's. Sooooo disappointed in my service today. And have she not told a boldface lie.,I probably wouldn't have written this review, because her whole massage technique was horrible.
    5 people found this review helpful 👍

  • 5/5 Gina W. 1 year ago on Google • 24 reviews
    Beautiful spa! I've gone to the Healing Waters twice, and tried the salt room once (the salt room was fine for the most part, but nothing to write home about). If you try out the healing waters I suggest going early in the day during the week or late in the day on the weekend to avoid it being too crowded. The staff customer service has been fantastic. It's a great place to go alone or with a group of friends, which I've done both. Bring a book and hang out on the lounge chairs or jump in and out of all the aqua therapies.
    4 people found this review helpful 👍

  • 5/5 Tanita E. 5 months ago on Google • 67 reviews
    I had an amazing time enjoying my Spa day. The staff goes above and beyond to make sure you are enjoying yourself and everything inch of this beautiful establishment is peaceful. I am recommending all of my friends visit ASAP
    1 person found this review helpful 👍

  • 4/5 Chris K. 6 months ago on Google • 60 reviews
    Beautiful and clean, well-maintained gym. Stunning view of the lake and plenty of space for yoga practice (large room). Heated room had great airflow, not stale like so many other studios. I appreciated the mid-practice adjustments, but was surprised there wasn't a discussion before hands were placed on me.

  • 1/5 Christine P. 1 year ago on Google
    OVERPRICED for a basic pedicure. I wanted a spa like experience and total complete relaxation for my birthday and found Pearl Spa. When I made the appointment I asked for the pricing and when I was told 70 dollars the representative used her words so beautifully and made it seem like it will be this unique spa experience so I booked. NO MA’AM!!! For 70 bucks my feet was just scrubbed (it wasn’t sitting and soaking in the water for no more than 30 seconds), toe nails filed down, cuticles cleaned, a 2 minute sea salt foot rub, lotion placed on then she applied non-gel cheap dollar store nail polish. I could have went to my local nail salon and paid 50 dollars for an organic pedicure. I just wanted a spa relaxing experience for my birthday, but it wasn’t relaxing because they were all loud and talking and starring at me and talking about my nail color I picked. IM SO FCKIN MAD!!!!!
    1 person found this review helpful 👍

  • 5/5 Tia Marie B. 7 months ago on Google
    I have enjoyed two visits to THE pearl spa and appreciate the calm, clean facilities and courteous staff. The healing waters experience is so relaxing. I will be back!
    1 person found this review helpful 👍

  • 5/5 erin h. 1 year ago on Google
    Celebrated our 22nd anniversary with a dip in the healing waters. It was amazing and we can't wait to get back!!!
    1 person found this review helpful 👍

  • 5/5 ciara d. 1 year ago on Google
    My first time taking aerial yoga and I absolutely loved it. The instructor was super helpful and did not push us to do things we weren’t quite ready for yet .
    1 person found this review helpful 👍

  • 5/5 Miranda D. 1 year ago on Google
    Healing Waters is my absolute favorite thing to do here!! I like that they made 90 min sessions to be in the waters but I hope there’s an opportunity to also do longer! Price is pretty reasonable for the whole environment, customer service and accommodations! Locker rooms are so clean and provided with everything you could need. From the time I come in to the time I leave I just feel reborn! My quality of life improves with each visit. I can’t wait to live closer so I can become a member.
    1 person found this review helpful 👍

  • 5/5 Angela Singleton P. 4 months ago on Google • 6 reviews
    This is my go to spa. I absolutely love their customer service, and I always feel so pampered. You can not go wrong picking any of their services. My husband and I loved our couple massage, and I enjoyed my facial with my daughter.

  • 5/5 vanessa g. 10 months ago on Google
    Such a calming and peaceful atmosphere and full of smiles. Aly (please forgive me if I misspelled your name) has the hands of an angel, loved her massages! Highly recommend the place and its lovely people.

  • 5/5 Samantha C. 1 year ago on Google
    I was there this past Saturday and saw Daniel. He did an amazing job and was just all around great. I had a 90min Hawaiian Rapture and a 25min foot massage. By the time I stood up and looked in the mirror, my hair was in every direction, my eyes were glazed, and my body felt like jello. 10 10 would recommend!

  • 1/5 Glastonbury R. 4 months ago on Google • 2 reviews
    What a waste of money. My friend and I came here to celebrate our 50th birthdays. The ‘healing waters’ are pathetic. A lame small rectangular pool that was nowhere near the temp they suggest. The towels they give you are not long enough to cover the plastic lounge chairs and you only get one towel. The hot tub was crowded with non spa guests - apparently they sell memberships that can’t be very expensive based on the clientele. The rain shower was broken. There was nothing relaxing about it. It felt like I was at the pool at a 3-star chain hotel! Only the very basic amenities in the locker room - not spa like at all. The lounge area was in the shopping area and many people were fully dressed hanging out. Not a relaxing place to sit in your robe. No refreshments. Just tea or water from dispensers. Not even tea bags to choose, and no fruit or any snack. We were told we would get a glass of champagne and a warm brownie. No champagne, and when we checked out, they gave us a cold, hard, prepackaged, brownie. Yuck. My massage was TERRIBLE. I tried to gently steer her to something better but she was awful. The facial was even worse. They don’t even treat your hands! Everywhere else I go they do a warm mitten lotion treatment on your hands during the facial. She asked if I would be OK with a scalp massage, but she didn’t do one even though I had said yes. I suspect she was just on her phone while my face was steamed for 45 minutes. It felt like she was rubbing my face with sandpaper and it was very rough. She even started flicking my cheeks with no warning! Worst facial of my life. I will never return and warn you to stay away. I spent over $400 to be hungry, irritated and physically uncomfortable in my treatments.
    3 people found this review helpful 👍


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