Arby's image

Arby's

Restaurant Fast food restaurant Meal takeaway Sandwich shop American restaurant Deli

Fast-food chain, known for its roast beef, serving up hot & cold sandwiches, fries & shakes. People often mention good, fries, beef, Arby', roast, sandwich, cold, sauce, fresh, location,


Address

1470 US-321, Hickory, NC 28601, United States

Website

locations.arbys.com

Contact

+1 828-324-9429

Price rating

$ $$$

Rating on Google Maps

4.10 (995 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 10 pm
  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 10 pm
  • Sunday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: good (16) fries (15) beef (12) Arby' (10) roast (10) sandwich (9) cold (7) sauce (7) fresh (7) location (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Patrick M. 3 years ago on Google • 649 reviews
    The food is always good. It’s expensive but good. This location has a bad habit of leaving things out of your bag. They never get it right. Gotta ask for napkins, straws, etc. you better ask or you won’t get it. Edit: This location is terrible. Waited 25 min in drive thru. The salad we got was very low quality. Had the bad PCs if lettuce in it. We will not come back to this location. Bad experience.
    1 person found this review helpful 👍

  • 5/5 Patricia C. 7 months ago on Google • 66 reviews
    I have always enjoyed Arby's, except for a few times over the years. There's been a couple of items I wasn't crazy about, but for the most part,I always enjoyed everything, however; yesterday I ate at the Arby's in hickory and I have to admit it was extremely good, as a matter of fact, it was the best fast food I have eaten in a long while, and it was throughly enjoyed. So a Hugh thank you to Arby's for an exceptional meal. The service was good as well.I just can't say as much due to going through the drive-through; however, the service was very good, though, again, a big thank you
    1 person found this review helpful 👍

  • 2/5 Andrew P. 1 year ago on Google
    Food was cold. Roast beef had very bad taste even with Arby's sauce. Curtly fries cold, soggy, same unpalatable bad taste as the roast beef. Only thing I was able to eat was the jalapeños bites. They are the only reason this isn't 1 start Well at least someone at Arby's has seen this review. That's a dead link you posted for me to use. It goes to a sorry page not found.
    1 person found this review helpful 👍

  • 1/5 Kimberly L. 2 years ago on Google
    Drive thru 2 nights ago - roast beef sandwich was barely warm and crinkle fries were old, dried out and cold. Teenager who was working the window did not even speak to us. Management definitely needs to step in.
    1 person found this review helpful 👍

  • 4/5 Southern S. 5 years ago on Google
    Great food with good service. The restaurant was clean, and the bathrooms were as well. Friendly staff, and awesome food. Arbys has more of a higher priced menu when comparing it to other fast food chains, but the quality of the food is above the other restaurants.
    1 person found this review helpful 👍

  • 5/5 Keith M. 5 months ago on Google • 407 reviews
    Well now I reckon when the bar is low as far as roast beef competition it's purty easy to be the best in the roast beef category. But seriously they do a good roast beast sandwich. I'd hate to be the feller what has to sharpen the knifes there, that roast is cut Bible page thin every time. This Lenoir crowd likes to ball it up in the center so's you have to eat half the bun to finally get to the meat. That's alright I reckon but I'll usually reach in and spread that meat around somewhat over the bun so that it's more proportionate per bite. I like their o jue sauce to, it's like sopping but you dip instead of drag. That o jue goes good on fries too but don't try it sitting in your truck or you'll burn the dog out of your private area and I'm speaking from screaming experience. Git home or let your tailgate down then douse the fries in the o jue. That fry packaging ain't conducive to o jue pouring in the least. Watch out for the mozzerella sticks too while we're on the subject. They taste mighty good but Lord above let them things cool down afore you bite into them or you'll burn the roof of your mouth to a cinder. And cheese will stick there like caulk to a sink so then you're running around bellering and hocking so much your friend and family laugh like a pack of jackals at you. But overall theys a pretty good place to eat ever so often. Never found a bone in my beef yet so that's a real uptick too.

  • 5/5 Jerry C. 1 year ago on Google • 356 reviews
    I ate here at Arby's about a week ago first time I ate at Arby's in awhile and I had forgotten just how good the roast beef sandwiches where and I also got the curly fries and it was delicious I went through the drive-thru and it didn't take very long to get my food and a young lady that I took my money was so polite I sure enjoyed myself

  • 2/5 Hope B. 7 months ago on Google • 127 reviews
    Usually good food. But today there was more sauce on the outside of the wrapper than on the roast beef, fries were cold. All the food was wrapped sloppy ,leaked onto clothing

  • 5/5 Soo M. 5 months ago on Google • 69 reviews
    It was ok . The people working were super super nice but I feel like the arbys sandwiches used to be bigger . Maybe I got bigger , and they are the same size as before , who knows . I remember them being a mountain of meat between two buns , this time was like very squished down and kind of whatever .

  • 2/5 Donald W. 5 months ago on Google • 28 reviews
    I had the fish sandwich. Fish had a strong taste. Breading was too heavy. Impression was that the fish sandwich was mediocre.

  • 5/5 Jaren J. 4 months ago on Google • 16 reviews
    Arby’s is always great. They never disappoint me especially the one in Davie County curly fries are the only thing I see on the menu it was a small order, but they got it out to me extra fast and that made me feel like a valued customer will be back soon

  • 4/5 Eddie W. 3 months ago on Google • 8 reviews New
    Made fresh. Food was hot. Service great. It had been a while but will be back soon. Thank you

  • 4/5 Sam H. 1 year ago on Google
    The food is really good, it's a little more expensive then McDonald's or Burger King but it's better quality I think. The people are friendly and they always get my order right, unlike the others lol.

  • 5/5 Trey H. 1 year ago on Google
    The Greek Gyro is one of the best foods I've ever had, the Tzazhiki sauce is a wonder to behold, there's nothing like it.

  • 4/5 N H. 1 year ago on Google
    Very friendly service, condiments out where you don't have to ask for them, that's a plus. Only negative thing I can mention is this location needs remodeled.

  • 3/5 Helen C. 2 years ago on Google
    Food cold. Workers standing doing nothing. No customers inside. Went for the hamburger, sold out. Got beef n cheddar. Sandwich cold, curly fries hot. Just not what it used to be.

  • 2/5 Coleman F. 1 year ago on Google
    Wanted to try the new fish. Well,fish without tarter sauce is a no go so disappointed when staff left out tarter. They also left out the dip in their French Dip for my wife. Very disappointing! For the record, this location normally does very well.

  • 5/5 NMA- M. 1 year ago on Google
    Very fresh compared to other Arby's I've had lately. Quick and they made sure I had the sauce I wanted. Great!

  • 2/5 William G. 10 months ago on Google
    Always sliced so thick, like they are trying to rush. Also always overcooked, it looks like they slice the beef before the shift and let if sit and get more cooked and dry. Go to the other Arbys near the mall.

  • 5/5 Natasha A. 10 months ago on Google
    My boyfriend and I love Arby's and usually get what is on special 2/$7. The food is always great, made to order, convenient to our home. The staff is friendly.

  • 5/5 HENNERY K. 11 months ago on Google
    Went through drive thru , ordered a Ruben ........not a bad sandwhich

  • 5/5 M J. 11 months ago on Google
    Chicken sandwich juicy not over cooked. And sandwich was very well put together!

  • 5/5 Billy 11 months ago on Google
    Roast beef and cheddar was great, chicken bacon cheddar fries were good but only a few crumbs of chicken and bacon(more like just cheese fries

  • 5/5 Tracie H. 1 year ago on Google
    Always Fresh! I always tell them I want fresh fries or mozzarella sticks, and if they're not fresh they will drop fresh for me. Love the Market fresh selection! That's why I chose Arby's. The turkey is amazing and it's actually real turkey. Not processed.... Worth the money!!! Using the app is awesome as well. Gives points and rewards! Got 25% off my purchase and saved $5. Keep up the good work Arby! Keep the healthier options coming! A lot of us appreciate those options!!!👍

  • 5/5 Paul D. 11 months ago on Google
    Had a very enjoyable visit. Service was quick, food was hot, fresh and accurate. Our cashier, Keira was pleasant and kind, and very patient in maneuvering the menu to get us the best deal possible.

  • 5/5 Andy G. 1 year ago on Google
    Always gets our order right! Super sweet employees! I'll definitely be back. 10/10 great restaurant!!

  • 3/5 chris r. 11 months ago on Google
    This store is usually better than the other local location. Not sure what was going on today but it seemed like there may have been some internal issues with the help, kinda seemed like 2 people were handling everything. We got 2 combos and 2 sliders. The sliders were ice cold and the cheese wasn't melted. Our curly fries were different too not sure if that was a fluke or they've changed. I'll give it some time and try again.

  • 5/5 Jason T. 1 year ago on Google
    If you like roast beef then this is the place to go really good food and friendly staff

  • 2/5 Allie T. 10 months ago on Google • 1 review
    I went to Arby’s and ordered 2 bacon fries , a chicken sandwich plain , and 4roast beefs I had to drive back because the chicken sandwich was forgotten and it didn’t bother me that much after I drove back and got it . I got home and my chicken sandwich was not plain it had mayo or some kind of sauce all over it . And my bacon fries came with ranch which that wasn’t there fault I should’ve said no ranch but it was new for me and I’ve never tried there bacon cheese fries so I didn’t know what all came on it . Hopefully I can go back Tomorrow and get a refund it was too late to go back and have it changed .


Call +1 828-324-9429 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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