Great staff, beautiful jewelry and fair prices. Closes at 8pm Mon-Sat

“Promise date” doesn’t mean anything. They don’t know what a promise is. I’ve been waiting on my bands for 3 weeks. The last time my set came in, it was sent back out because they lost one of my diamonds. But they weren’t willing to share that information with me until I forced them to. These people are shady I hate kays so much. What a pathetic operation they’re running. Still don’t have my rings. Maybe I’ll get them next January. If I’m lucky. I’m here for an update, they had to send the rings back AGAIN because they didn’t pass inspection AGAIN. Brand new $12k set, and they’re claiming “loose stones” again. I’ve never even worn them I haven’t had a chance to because they’ve been at the jeweler this whole time. They have a SERIOUS quality control issue and I’m suspicious they are not even using real jewelers. Who knows where my rings are they probably lost them and are gonna give me fake diamonds in another month. DO NOT SHOP HERE THEY ARE LIARS AND CROOKS!!!!!!

Never had a problem getting what I needed, they also have a great warranty program.

Very wide selection of jewelry. The staff was knowledgeable and very friendly.

Highly recommend the Kay Jewelers in Vidalia! We had some issues with another store and the Vidalia crew was able to fix it all! Awesome customer service from the manager, Arnedra and one of the sales ladies, Caeleigh. Will definitely be shopping back at the Vidalia location!! Thanks again!

I would not recomend the Vidalia location!! Customer service from management is very poor. Management is rude. Will not visit this location again.

I have bought several pieces of jewelry from earrings, necklaces and watches and I have always been very satisfied. The staff is extremely polite and helpful. I would highly recommend Kay's in Vidalia.

The lady's that helped me is absolutely wonderful! Thank you Tiffany and Kaylee for all your help with my watch! Though, at the end i was a little emotional in there but I realized that it still works when Miss Tiffany took her time to make sure it was handled with care knowing it is delicate and waiting for it to make a move patiently. You all are amazing and thank you so much!💜💚