I don't usually write reviews, but I'm just too happy. I had an excellent experience at Clarity Eye Care. Dr. Hendrickson is the most caring and thorough doctor I've ever seen. He took the time to fully understand my concerns and address all of my questions. As a result of his care, my vision is much improved. Not only is Dr. Hendrickson an excellent doctor, but his staff is also top-notch. They were all very friendly and professional. I am confident in recommending Clarity Eye Care to all of my family and friends. Dr. Hendrickson is truly the best, and I will only trust my eye care to him in the future.

Injured my right eye to the point where I was in excruciating pain even after visiting the ER the night before. Dr. Matthew did not hold back as he voiced his displeasure with the previously suggested treatment from the ER and quickly corrected the course of treatment. One week later I’m writing this review and giving my utmost recommendation to all as he saw me within a moments notice when no other optometrist would. Not only did he see me in a timely manner, I never felt what I was being prescribed or asked to do to be unnecessary. 6/5 stars!

I prefer working with sole practioners when it comes to medicine and health. I felt relaxed and enjoyed my eye exam at Clarity Eye Care. Dr Hendrickson was very informative and explained the details of the results in a way that made sense. I felt confident that I got the right prescription and the eye glass selection was modern and stylish. I found two frames that I really liked. Great overall experience, special shout out to the customer care reps/opticians.

I had recently moved to Lombard with my wife and needed to find a new optometrist for me and my wife, and I thank God that I found this place. We went in for our regular visit and Dr H found some possible swelling of my wife's optic nerve and did some additional tests to investigate. One of the tests showed her left eye had some swelling in the back, so he sent us to the ER for some scans because of a very slight possibility it could be something serious. We ended up at the ER overnight and she had surgery the next day. It turned out she had a (non-cancerous) brain tumor that was pressing on the nerves. I HAD NO IDEA that an eye exam could detect such a thing. I cannot recommend Dr H and Clarity Eye Care enough.

Highly recommend! Excellent service, reasonably priced, and Dr. Matthew Hendrickson is the most knowledgeable optometrist I have seen in my 16 years of wearing glasses/contacts. Today was my first time visiting and I was blown away by how awesome Dr. Matthew and his staff are! I found the absolute cutest pair of glasses and am super confident about the new type of contacts Dr. Matthew recommended that will save me a lot of money. Which as a full time student, money matters. I will absolutely be recommending Dr. Matthew and his fabulous team to my friends and family! I am so so grateful for the services and expertise I received here and am looking forward to my new glasses :)

Dr. Hendrickson and his staff go above and beyond. I had my three kids with me for my appointment, which could have been a nightmare, but it went seamlessly with the help of his staff. My 7 year old also had an appointment, and he was patient and kind with her. Dr. Hendrickson is very knowledgeable and thoroughly explained the exams and treatments. I felt very comfortable with his high level of competency. This was hands down been the best experience at any doctors office. Will not hesitate to refer to this clinic!

Took my mom here for an annual eye exam. She’s in her 70s and on Medicaid. Everyone we dealt with were extremely nice. They explained everything well and were very gentle with doing all the tests.

I have to admit I was a little bit nervous about going here, only because I didn't have traditional eye insurance, But my VSP, discount provider was very well received. Very Well Compensated. The service Was excellent, from checking in, to the Dr. , who is very patient, and very professiona, to picking out the glasses, because I have no sense of style, was a very pleasant experience! 10 stars out of five!

Just called to ask if they do sunglasses repairs here and they said yes, so I headed on over and they fixed them in about 5 minutes. Then when I asked how much it would cost they said there was no cost! The receptionist was also incredibly kind. The inside was very nice as well, very clean and overall a nice design. I would definitely recommend. Thank you guys so much!

My dad and I had a great experience here, the girls at the front desk were nice and informative. And the doctor was helpful, in his in depth explanation, and great at listening to all the questions and concerns I had. Definitely would go back here!

This place is heaven sent. I've been to many eye doctors in my lifetime who told me the vision in right eye was beyond repair because of an childhood injury. Dr. Hendrickson was the very first to have the patience and experience to nearly fully recover the vision in that eye with a meticulously custom-made scleral lens. Words cannot express my gratitude as I have been blinded in this eye for more than 2 decades.

I changed eye docs. The staff are anti Vax when it is an eye clinic. Also, my glasses rx was wrong and the Dr wouldn't even see me to correct it himself. The other staff put some clear plastic in front of my eyes with glasses on and marked my lenses. Then, I had to wait to get another pair of glasses with that alteration. Then, I was told my rx was stable, but all of the sudden, it changed and I had to pay $400 for new glasses when my old pair seemed clearer. There is no place to reply to the harassment reply from Clarity. No, I will not retract my statement. The staff told me themselves that they were not going to get the vaccine. They said it to me themselves. It is not about Clarity's policies.

Very happy with Clarity! I had been going to the chain eye doctors in the mall, this is the opposite in the best way. The doctor was extremely nice and spent a lot of time with me explaining everything and fixed my prescription, which was the wrong one from the chain store. Highly recommend!

I usually don't write reviews but felt this was necessary. I went to Clarity because I recently moved in to the neighborhood and it is 5 mins away from me. I initially went to get my lenses changed and after I left the store I get a call from the staff accusing me in a rude tone as to why did I provide an expired prescription. I didn't realized at that time the prescription expired and neither did the staff at the time of my appointment. So I scheduled a eye exam with Dr. Hendrickson's. I go in the next day and the staff doesn't greet me and does some basic eye exams on me all while making me feel as if they were doing me a favor. As a basic courtesy, your suppose to acknowledge the person who is giving you business but guess they don't care about certain people of color. On the other hand Dr. Hendrickson's is knowledgeable and informative. He took good care of me and explained me on the type of lenses I would need so that I don't stress my eyes. Staff - 0/10 Dr. Hendrickson - 10/10

I normally don't leave a negative review, but this company doesn't leave me much choice. I went there for an eye exam and new glasses. The doctor was great but when I picked up my glasses, I couldn't focus on small objects. The nurse/receptionist/manager said I need to wear them a month and then come back if needed. Well, just like them, I'm busy and don't have time to come back. If I said this to my customers, I’d be out of business quickly. I did go back and the nurse said my eyes had gotten worse. Since I just had an exam, how could this happen so quickly? She wouldn't let me speak with the doctor. It's the end of the year again, and I'm still having problems focusing on things. I’ll be going to a new doctor for the correct prescription and service. Don't waste your time and money at this place. You are just a number and paycheck for them.

I had eye surgery (torn retina!) elsewhere, and was cleared by the surgeon to get a new Rx for contacts and glasses. Looking to support Local, I called Clarity Eye Care. The exam seemed fine. The doctor was informed of the retinal repair surgery via both my paperwork and the discussion that we had during the exam. I trialed some contacts and placed an order for 6 mos of contacts, and left. As I trialed the contacts, I noticed that I still couldn't see well. I called the office to communicate that, and then went in. I repeated this on my visit and was given a weird look. I said that I'd like to return the contacts that I had ordered. (I'd thought to get a 2nd opinion elsewhere before spending my annual contact allowance.) I recounted this situation to a coworker, who urged me to seek out an opthalmologist for a 2nd opinion. (FWIW, I had an eye exam with the opthalmologist, where it was determined that I have cataracts in one [surgery] eye. They are severely progressed, and I "needed surgery yesterday!" surgery to have them removed.) Cataracts are a common side-effect of retina surgery. I had asked my surgeon, "In what timeframe do I expect cataract progression?" He said, "anywhere from now until 10 years from now." Pretty big range. I'm not a doctor, and when I visit one, I expect that they are knowledgeable and thorough in their area of expertise. During an eye exam and given my history, the doctor needs to check if Cataracts are happening. Cataracts happened, and Clarity Eye Care missed it. Two weeks ago, and before posting this review, I contacted Clarity Eye Care and asked to speak with the office manager. (She was very nice and seemed to take my concerns seriously, but based on the discussion, I question what medical expertise she truly has in this area.) She followed up with the doctor. What she relayed to me on our follow-up phone call was that she talked with him, he reviewed my chart notes, states the Rx that was prescribed was accurate, and states that there was no link between my exam experience (still not being able to see) and with the progression of cataracts in my affected eye. In short: the doctor denies any link and contends that cataract development happened after my exam at their office. Given my experiences at Clarity Eye Care, this simply does not seem plausible. They should have identified that I had a legitimate vision problem. Further, the doctor could have suggested I get a 2nd opinion if the scope exceeded his knowledge-base. To say that I'm disappointed by my experience with the doctor at Clarity Eye Care, especially, is an understatement. And I still need at new opthalmologist, but that'll now have to wait until I'm cleared following the past-due cataract surgery.

This review is for the staff as I personally haven’t had an issue with Dr. Hendrickson. I missed a call around 3PM 12/14/21 to confirm my follow-up appointment later this week. I was able to check my voicemail and see the missed call at 6pm. The office closes on 7PM on Tuesdays. I was placed on hold twice for over 10 minutes before I hung up a third time and told the staff member that I would not wait on hold any longer being that I was simply calling to CONFIRM MY ALREADY SCHEDULED FOLLOWUP. She was very rude and quite frankly, I’m surprised she even has a job still. I don’t know what eye doctor has all their phone lines tied according to her but it’s disgusting the way she handled me and I feel like she was exasperated the way she was bum rushing me off the phone. If she is too overwhelmed with work, she should consider taking a break from her job because her attitude is seeping into the workplace. I hope Dr. Hendrickson takes heed to the reviews. I only chose this place because ZocDoc recommended him.