4/5 Olechka O. 3 years ago on Google • 8 reviews
The
chain
of
stores
"Chic
and
Shine"
has
a
large
assortment
of
goods,
discounts
for
regular
customers
and
seasonal
discounts.
It
is
very
convenient
and
profitable,
the
quality
of
the
goods
is
also
at
the
highest
level.
But
the
staff
of
the
branch
in
Gnivan
needs
to
improve
their
skills.
Today
I
was
with
a
friend
in
this
store,
buying
goods
using
gift
cards.
I
have
a
loyalty
card
and
was
treated
as
usual.
My
friend
was
there
for
the
first
time.
She
was
not
asked
if
she
had
such
a
card
before
punching
the
goods.
After
I
asked
to
issue
a
card
and
get
a
discount
for
it,
they
told
me:
“We
should
have
talked
about
this
in
advance.”
In
my
opinion,
it
is
the
seller’s
responsibility
to
check
with
the
client
whether
there
is
a
card
and
to
offer
to
issue
it.
But
that's
not
so
bad.
In
response
to
my
remark,
they
reproached
me
for
not
offering
my
card
when
paying
my
friend.
Yes,
the
height
of
courtesy
in
communicating
with
a
client.
I
didn’t
swear
or
be
indignant,
I
don’t
like
it.
But
even
after
we
paid,
my
friend
was
not
offered
to
issue
a
discount
card.
I
asked
to
do
this
myself,
literally
begging.
We
ask
the
management
of
the
chain
to
select
personnel
more
carefully,
after
all,
after
this
you
won’t
always
want
to
go
to
this
branch
or
bring
friends
and
feel
awkward
at
the
checkout...