Denny's image

Denny's

Restaurant Breakfast restaurant American restaurant Diner

One of the Most Revieweds in Arlington Heights


Address

17 W Algonquin Rd, Arlington Heights, IL 60005

Website

locations.dennys.com

Contact

(847) 593-3240

Price rating

$ $$$

Rating on Google Maps

4.10 (1.9K reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: great (12) order (11) good (11) Denny' (10) server (10) meal (10) service (9) table (9) toast (9) experience (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Matt Y. 2 years ago on Google
    What would have been a great experience turn out to be a white castles type of dinner. I order a omelet with no mushrooms, yep you guessed it mushrooms all up and trough. No sign of the waiter for refills. Too top it off the POS terminal that claimed to accept contactless and chip reader wasn't working. This store needs some internal reassignments.
    4 people found this review helpful 👍

  • 5/5 Sabrina S. 10 months ago on Google
    This was our first time at a Denny's, and can I just say that they definitely exceeded expectations. Pop culture about Denny's isn't the best so we definitely walked in there with very low expectations, we were just hungry and it was the only 24 hour place. But we were taken aback by both the service and food. Wonderful Hannah was our server that night and the only one running the show. Although it was late, soon after we sat down, the place started to fill up and Hannah managed to keep every customer satisfied. We had bottomless sodas and not once did we have to ask for refills, she brought refills even before we finished the last dregs of the previous soda. I got a double spicy burger and was not disappointed. My husband got the sizzler and he was very happy with the portions. 10/10 recommend and hope you get Hannah. She is super sweet, attentive and gave us the best recommendations. Thanks for making our first time Denny's memorable and a great experience.
    3 people found this review helpful 👍

  • 1/5 John V. 1 year ago on Google
    The biscuits were a mush. It came out extremely soggy and the gravy was absolutely not fresh. I also ordered the strawberry pancake balls or whatever the heck they’re called. That came out burnt but I was too hungry to pass.
    2 people found this review helpful 👍

  • 5/5 Alexandra G. 1 year ago on Google
    This is my favorite location to come to! The food is always served quick, I’ve never had a bad meal here and the staff is always super friendly. The restaurant is always kept clean & organized also. They always make you feel welcome. Charity is a fantastic manager!
    2 people found this review helpful 👍

  • 5/5 Scott R. 1 year ago on Google
    I work for a local nonprofit that has 7 intellectually challenged adults. We come here for dinner on regularly. The food is always consistently very good and the service is exceptional. We always ask for Pablo who treats us very well, and the manager Charity is awesome!
    2 people found this review helpful 👍

  • 4/5 Jesika H. 1 year ago on Google
    That sandwich was a monster for me; him? Not so much! Great food, great service, but that music? I feel bad for the employees forced to listen... jukebox maybe??
    2 people found this review helpful 👍

  • 5/5 Samantha R. 2 years ago on Google
    Friendly staff and fast service. I've been to other Denny's locations and they are usually very outdated (cloth booths and old carpeting on the floor.) This location is much more updated and surprisingly large. Food was good and the price wasn't too bad either. Nice place to get quick breakfast any time of day or night.
    2 people found this review helpful 👍

  • 1/5 Nancy T. 1 year ago on Google
    Never had issues until today. First thing I notice nothing but young people working more like teenagers everything started fine the waitress was very nice . We waited for our food for over an hr just to find out that the waitress never put our order in came to let us know that they won’t charge us for our drinks like really don’t you think you could do better than to discount our drinks when we already waited an hr for the food and in top wait more. We ended up walking out and going to McDonald’s since my child was hungry. Hopefully next time it’s not a failed as it was today.
    2 people found this review helpful 👍

  • 1/5 Don H. 1 year ago on Google
    Service here sucks. 4 breakfasts ordered, 3 received. The server forgot to put 1 in. Everyone was almost finished before the 4th meal came. Asked 3 times for water for the 4 of us, server only brought 2. Had to ask a different server for coffee refill. Still charged us for the forgotten meal. No sincerity in the apology. Table across from us had the same experience, forgot 1 meal on a 4 top. I don’t know what the issue is here but the servers need some more training on how to serve. I spent $60 on breakfast and we didn’t even get to eat together.
    1 person found this review helpful 👍

  • 5/5 Leotis H. 1 year ago on Google
    Always a GO-TO'S place for any occasion. Every year on my birthday I always make sure I stop there first. I love this restaurant! I love the food! I love this location too! I love this restaurant! Thank you all for everything!
    1 person found this review helpful 👍

  • 5/5 Will A. 1 year ago on Google
    We came here during a bachelor party, was seated quickly and our waiter was super welcoming. We felt like family and he was very informative and proper with his presentation for being an I Hop it sure felt like he belonged at fine dining, I digress. The food was brought out within 10 minutes of ordering, the cinna stack pancakes were phenomenal with just the right amount of icing and the presentation was definitely thought out and not sloppy, everyone else's food was piping hot and fresh. There were zero complaints from anyone on food quality or the wait experience, if you find yourself in this area please do stop in it's a very clean establishment and the wait staff are great. Have a good day!
    1 person found this review helpful 👍

  • 1/5 vinnee1 1 year ago on Google
    No crayons for kids, no milkshakes, that are advertised all over the menu..what an absolute joke!!! Not surprised that the place was empty during lunch. The Server was super nice. Shout out to Wendy's for having crayons for my kids!
    1 person found this review helpful 👍

  • 1/5 David B. 1 year ago on Google
    Went to Denny's as usual today, and found service to be much slower and more lackluster than normal. We were brought our coffee and then it took almost an hour for our food to get to our table after ordering, normally it takes less than a half hour. The place wasn't very busy so I know that didn't have much to do with it. I ordered an All-American Slam. My wife ordered some crepes, and replaced the hash browns with toast. When the food arrived, my wife's Crepes were already cold, and my wheat toast and bacon were missing. I asked why I didn't have bacon, and was told it doesn't come with bacon, despite the menu clearly stating that it does. I was also told that the wheat toast was on the way. When it finally came five minutes into my meal, it was just burnt white toast, despite me clearly stating that I asked for wheat toast multiple times. To top it all off, we saw the server only 3 times anywhere near our table. To take our order at the start, to drop our food off, and after we had finished eating to ask if we wanted more coffee. We didn't have a chance to ask for more coffee at all during the meal even though we finished our cups before the meal came because the server was never anywhere on our side of the restaurant. Overall, a much worse experience than we received in the past at this Denny's and I will not be coming back in the future, and will most likely take my Sunday breakfast to another Denny's.
    1 person found this review helpful 👍

  • 1/5 Michael C. 1 year ago on Google
    In April and May of 2021 I had great dine in experiences. The food was cooked perfectly, the wait staff were polite, and it was a great place to go for brunch locally. I’ve purchased delivery and dined in since then, and I won’t be going back. The food delivered was over cooked, cold, and missing toppings or I would receive a much smaller portion than if I had dined in. Delivery times were long, and drivers would apologize for Denny’s not having the order ready when the drivers arrived. The last time I dined in at this Denny’s, the water glasses weren’t properly rinsed, which caused my date and I both to get sick due to ingesting soap or cleaner. My order was also not cooked correctly, and the waitress demanded I give her my plate to show the cook and have it re-made. The food came back wrong again, and after vomiting in their bathroom I was told by the waitress I should lower my expectations because “it’s just Denny’s”. On a positive note, they made us delicious milkshakes to take home for free due to the poor experience.
    1 person found this review helpful 👍

  • 2/5 Jay K. 1 year ago on Google
    It's a greasy spoon truck stop. Staff not that cheerful so don't have any friendly banter with the server unless you want to get your order messed with. They messed up my order as I have a bad dietary restriction that messes me up so I stressed I can't have sweeteners or sugary drinks. When I informed the server about it and I will just need water she became passive aggressive assisting to get me a new tea that is unsweetened. Well she brought out a sweet tea that was watered down (dirty water) in a dirty cup. She even said she tasted it to make sure it was not sweet. I ended up with a bad sore throat and fever from this as I had tasted it to just find out she messed with it. Kinda messed up because we left a great size tip as we were trying to get something to eat after a fun late night at a concert and feeling very happy that we didn't want the night to end. The place is dead and they didn't like we were talking or joking about life, people, and the concert. I guess the picture of a car going through the building should have been a warning about what to expect as again it's a real greasy spoon truck stop environment. Don't come here if you feel happy in life as sad people don't like that.

  • 4/5 diane w. 11 months ago on Google
    I am a disabled person who is on a very fixed income. I treat myself to order in once a month. I enjoy your food, it’s comforting. I specifically called to ask about changing the bread and ask for two sides of ranch which wasn’t received. I know it sounds trivial but to me it makes the meal worth it. Please add the option to the app, or maybe use a red pen on add ons.

  • 3/5 Stephanie M. 1 year ago on Google
    Different place with same food, my usual order (Grand slamwich w/fries), my 🍟 were a bit crunchy. Service was average, prices & food just okay.

  • 3/5 SpeedaCheetah G. 1 year ago on Google
    There was a mold on my bread, once. Other than that, most times over all it has a reliable hours of operations. Consistent menu and good variety. Fit slam is pretty good. They just have to keep it fresh aka quality control in check.

  • 5/5 David & Julia J. 1 year ago on Google
    Perfect spot to grab some eats after our concert! Clean place. Quick and friendly service especially by Hannah. She was quick to tend to our needs and made our visit positive. Food was hot and delicious. We especially loved the buttery pancakes.

  • 5/5 Greg M. 6 months ago on Google
    I haven't eaten at Denny's in the past 20 years. I'm glad we decided to give it another try. Food is very tasty and friendly staff.

  • 3/5 Nikhil D. 8 months ago on Google
    Denny's that appeared like a waffle house. Pancakes and hashbrowns are always good at Denny's, however they dont seem to clean the griddle often as there were 1-2 bits of almost charred mushrooms in my hash browns Pancake was fluffy as expected but very oily.

  • 5/5 Heather P. 9 months ago on Google
    Servide was great and food was delicious. What more could you ask from a restaurant. My friend had an omelette she thoroughly enjoyed. My eggs were well seasoned and pancakes were fluffy and tasty.

  • 5/5 Joey V. 8 months ago on Google
    I have been going here for quite some time and I love this one waitress I have there. Her name is Hannah and she is so sweet to me when I stop up there she has the best customer service there is and I will keep coming up there to eat there because she also has great conversations with me and all the other customers. She’s always smiling and cheerful and I will keep coming back here just because of her great services that she does here.

  • 5/5 chicago c. 7 months ago on Google
    Hannah was a great server! She was quick and efficient and had food recommendations handy - stuffed french toast slam. I did not feel rushed. Hannah was constantly checking to see if I was good and anticipated my water needs.

  • 4/5 amber c. 1 year ago on Google
    The waitress was very sweet. They had a staff shortage but we still got seated in a timely manner and we went around lunch time. The food was very good. I got an omelette and it was definitely good sized and had a ton of meat in it.

  • 1/5 Gaby A. 8 months ago on Google
    Had a horrible experience with the white red headed server. She definitely profiled us and thought we weren’t going to tip or something because we decided to catch a quick smoke before we ate. As soon as we sat down and were ready to order she starts yelling at us because she saw us smoking outside. It’s 2023 and it’s legal? I seriously believe she just saw another table full of Mexicans who were high and just decided to give us the worst service ever. Little did she know the table was full of fellow food industry folk anywhere from general managers, servers, and bartenders. We understand the feeling of thinking a table won’t tip but it doesn’t change the fact that at the end of the day your job is to serve food and offer great service. On top of that when our friend (the only white man at our table) went to pay she apologized to him only but contradicted herself because then she started to complain again. Nonetheless, we still left a good tip. I will resort to other locations after this incident.

  • 4/5 Anthony Larenzo P. 6 months ago on Google
    Ok I ordered the French Toast slam with scrabbled eggs with cheese bacon and sausage with side order of wheat toast. Everything was good. So at the last bite of French toast I looked at the plate a saw a curly hair which was under the French toast. I called waiter over showed him. Man I finished my food then found that hair on my plate. I feel disgusted and sick to my stomach. The manager didn’t even show her face at the table. Shows she didn’t give a dam. When I paid for my meal, I spoke with her telling her she could at least showed interest by showing her face at the table. She replied discount no the meal. I told her that’s not the point, you as a manger after hearing a customer found hair on his or her plate you should have at least come to the table instead of so I paid the full price because my point was made and I wanted nothing for free.


Call (847) 593-3240 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Braille menu
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()