Quite possibly THE MOST UNPROFESSIONAL HOSPITAL I've ever been to. We've waited for close to 3 hours and they have done absolutely nothing but tell us 10-20 more minutes while our friend sits here and bleeds. At one point both doctors with more than 4 nurses were sitting there doing NOTHING. One was actually texting on her phone. This hospital should be ashamed with their lack of professionalism.

The staff in the emergency room are the most insensitive, unhelpful, and frankly cruel people I've ever dealt with. Especially the security staff that worked yesterday evening around 5-6pm. While I was scared of my illness and frustrated no one would help us, the security guard took pleasure in our frustration and threw us out in the cold until our GP answered to make an appointment. It was snowing, took nearly an hour, I was in so much pain I couldn't walk or stand, and he smiled and laughed while I cried and begged for help. The Dutch system is not great but these "Healthcare professionals" have no interest in the health of the people they see.

I went to the emergencies with high fever that wasn't falling for 3 days. The secretary at the reception was extremely rude and ironic to me and decided to do her own diagnosis and tell me to go home, sleep and take some paracetamol and come back if I have fever for at least 7 days. At the same moment there were only two patients at the emergencies and none at the the appointments, which means there were plenty of available doctors to see me.

Horrible hospital. Our son need to check for near-sightseeing. After first check, they said they will call back in 6m. Waiting for 9m, no call from hospital. Called hospital and stayed in the line waiting for 30min, no one picked up the phone. There is no way to contact the Eye department for children to make appointment. Ending up driving there to see in person. Can't imagine how bad the service could be. So best to avoid them from the beginning.

Worse reception ever I don’t recommend to go there i think they need to change the people in the reception, people who respect all nationalities. I went to the emergency department due to pregnancy miscarriage and i was so tired and in pain The woman with black hair in the reception was so rude, unhelpful and disrespectful and she was shouting to me and my husband without a reason we didn’t know why? Maybe because she has problem with Arab people, we went there and we paid to see a doctor and she kept shouting she thought we didn’t understand what she said but we do, even she kept talking from our back and laugh. She told us this hospital for Europe citizens only even when we told her we will pay with our own money.

Incompetent and unprofessional doctors and staff!!! Do not risk your life by going to the emergency there! Everyone knows Dutch Health system is horrible but, this hospital’s emergency part is something else! I had a fever of 39, was sweating, vomitting, couldnt eat or drink for 3 days, fainted a day ago, horrible sore throat and stomach ache which led me to scream and cry daily because of the immense pain, i couldnt walk and had to collapse on the floor in the hospital a couple of times and no one helped me! The people working there especially the security and the reception people are incredibly rude and do not have any human emotions. They told me to get up when my brain did not function and fell on the floor, and was shivering like crazy because of my fever. They told me to go inside of the hospital and call the GP Emergency because it was saturday. I said I am not able to walk there or talk to anyone can you please help me speak on the phone and what they told me was “no, you have to do it on your own and that is the only option for you” (you have to wait at least 20 min on the phone where they ask you hundread questions but did not even understand what they were asking in that state obviously)… Oh, and the emergency doctor was much worse than the staff!!! I can swear on it he had no knowledge whatsoever!! He did not any perform any kind of tests like blood etc. when I told him i have been taking crazy amounts or paracetamol for almost a week now and it does not help me a bit and I am fainting and cannot feel my muscles. Then, without doing any tests he gave me OPIOID (which is a very addictive pain liller Type of street drug basically) and a nausea medicine that has horrible side effects. So, no treatment just drugging me so I dont feel the pain?! And he didnt even ask me what daily medicines I use or i am allergic to any medicines?! He was almost giving me an ibuprofen like shot if I didnt ask him what it is, which I am highly allergic to! At the end of the short session he forgot to check my throat and when i reminded him, he was like “Ah i forgot hahahaha”. He did not even care!!! I had much more medical knowledge than him and I am horrified by this hospital, its doctors and staff. They will literally leave you to die and not help at all! This hospital’s staff and doctors need a serious inspection by the government before more people suffer!

All OLVG hospitals are complete garbage. The doctors are awful, the customer service is equally bad. I come from the United States of America, which is supposed to be the home of poor healthcare. I never appreciate the healthcare system in the US more after my visit to OLVG locations. In particular, if you are not Dutch, welcome to the raw face of discrimination. These people do not hesitate to put you at the back of the line if you are from de Nederlands. Worst healthcare service I have ever experienced.

Just took a friend to the ER and had excellent care and service from the minute we entered! Obviously he didn’t have an appointment but he was expedited. He didn’t have insurance but the total out of pocket cost was €350. That included multiple drug infusions, care by thee nurses and two doctors over several hours. Totally professional and caring. Would recommend to any Expat. That’s all for now.

My personal experience at OLVG Gynaecology department and fertility was heartless. They are the epidemy of what is wrong with the healthcare syste. My life has never been the same because of them. I made the biggest mistake of my life by coming in this hospital. The gynecology department made numerous mistakes on my body. They are also known for being unethical, by covering up their multiple errors. They damaged my fertility and because of them I had to endure chronic pain, which could not be resolved because no hospital wanted to be associated with their botch surgery that they performed on me. I could not have children because they damaged my body. This hospital has no integrity what so ever. They lack professionalism and honesty. My experience with this gynecology department has been devastating on so many levels. The fertility and gynecology department is inexperienced, cold, calculating and very dishonest. Imagine them lying and persuading you to get an unnecessary surgery that was not needed in the first place. Only so they could use me to be a Ginny Pig--- for one of their student-doctors. They said they were going to have a senior doctor perform surgery on me. Only to find out after that they completely lied to me. During the surgery they went behind my back and had a student perform surgery on me without my permission. To make matters worse they did not allow me to speak with the student-doctor who permanently damaged my body. They were not even open to having a mediator, because that is how unethical they are. I had to go to the emergency room several times after my botch surgery. They gave me the cold shoulder and was very standoffish, arrogant, condescending, and disrespectful regarding my body and medical situation. Why because they knew this student had no business performing surgery on me. Especially when I clearly stated, I wanted only a senior doctor to perform surgery on me, and that I did not get along well with that arrogant and immature young student-doctor they had working under them. I notice she was making multiple mistakes and she had a bad attitude. She had no extensive medical experience. She did not inform the medical team that (I said she could never perform surgery on me) and the medical team did not inform the medical staff or medical board that I clearly stated I did not like that young ladies negative and arrogant attitude. I was so traumatise by the incident that I even contacted my embassy.I left this hospital feeling violated physically on so many levels. I got no justice, because their policy is sweeping everything under the rug, and disregarding their patients.

The biggest mistake of my life was when I underwent a nose job in this hospital. After two unsuccessful procedures, I was transferred twice to umc Utrecht and UMC Amsterdam. And they both can't do anything for me because of the steps that the rhinoplasty doctor in the first hospital followed. After suffering for many years because of my nose, and my suffering 3 years ago when I underwent the first operation, now I have to go to a plastic surgeon and pay for a plastic surgery because of a mistake that I did not commit!! And every doctor sends me to another doctor! not fair!

Funny story, I came for a small procedure and left without my front teeth and broken nose due to medical malpractice (the procedure was not related to my teeth or face!!). EXPATS: DO NOT GO TO THIS HOSPITAL. I will write a detailed comment once the law suit is concluded.

This emergency hospital is the worst healthcare provider I have ever seen or heard of. Enormously slow, rude, inconsiderate and unresponsive. It is shameful to have such healthcare facility in a world class economy. This is a low point in western civilization healthcare system.

The people from OLVG are highly incompetent and negligent. Doctors and staff alike are unbelievably incompetent. The dutch health care system as a whole is quite problematic. But the level of the terribly poor experience at this hospital puts it in a whole new low level

The dermatology is bad, slow and full of doctors under training. I waited for treatment for 3 months, to discover that their “specialist” dermatologist hadnt made an accurate diagnosis before sending me to surgery, which could have caused problems. The surgery had to be cancelled and they forwarded me to another specialist. I lost 2 more months due to her wrong diagnosys, and cancelled everything after realizing that they were just trying to postpone my treatment as much as they could. Horrible. After 5 months I have paid a few hundred euros, consulted with lots of interns, didnt have my problem solved and didnt even a correct diagnosis.

It’s the biggest hospital in the city. I would like you to joy the chapel witch is left oriented from main entrance. Is very calm and peaceful place in such and busy hospital 🏥.

We had a great experience with the birth of our child. The maternity ward is very clean and closer to a hotel than a hospital - with private rooms and even a sofa bed for dads to relax on. The staff was absolutely amazing - professional, supportive and empathetic. Forever grateful for the attention and help.

Just went for a dental emergency I said I needed a specialist for canal root treatment, but I just had two young Drs there were very helpful though, they didn’t do a canal treatment, but now I have to see how it develops with the nerve. I left with so so much pain, the pharmacy is ridiculously slow, I was dying out of pain in my tooth and they didn’t even care, had to wait for 45 minutes, after that, The doors of the building were closed so I couldn’t find my way out, walked around the whole building trying to find an exit with so much pain that I almost fainted…I wouldn’t recommend

My friend came in on Sunday for treatment but was turned away because his vitals were stable. We were then referred to a doctor in Centraal station who gave the diagnosis of an infection in his upper body (something so vague it may as well just say he was sick). Now in Greece, we went to the hospital again where the doctor immediately picked up it was viral pneumonia worse due to having been left untreated. The doctor seems to listen to my friend and hear his symptoms rather than just rely on vitals. Shout out to OLVG Oost for literally not listening to their patients and not even doing tests. Irresponsible

Please be careful with your loved ones!! Giving morfine without consent shouldnt be allowed. Very lazy nursery available here. Needed to ask everything ourself. No emergency calls we’re made, they just tell you “we were about to call you”. Don’t trust this hospital your life. They rather take it away then giving you a opportunity…. Things need to be looked at for real.. this is inhumane.

Terrible experience today. Had an appointment with a doctor, dr Visser. Waited for one month to be attended. When I arrive at time for the appointment, an assistant came to me, saying she would be examining me. I said sorry, with all respect, I am expecting to be helped by a doctor. She said “no problem I will let dr Visser know that”, when she returned she tells me “sorry, dr Visser said she has her own patient and can not attend you”. Whaaaat?? Am I not a patient?? And not to tell I am an intern patient of that hospital for many years! An absurd! My appointment was with dr Visser. How can she tells me she can not attend me?? Now, I understand very well what they are doing. They allure people to believe they are coming for an apartment with a doctor and only when they arrive they would be helped by an student. Come on, I am not going to wait a whole month, drive all the way to a hospital, to be learning material for your students!! That is ridiculous and a waist of my time. I am really extremely upset. What they are doing is misleading people. Because if I, for instance, would have known I would be attended by an assistant, I would not have agreed to that appointment. So, that is dishonest and truly misleading conduct. J G Pio

a loved one has died here. the nurses and doctors at the intensive care were not engaged with this patient. once we even got a call that the patient had woken up and is doing fine. this wasnt the case ofc they mixed the patient names up willingly or by accident. anyway, if u read this and ur loved one is not under narcose and in the intensive care find an other better hospital. i filed a complaint against the hospital and doctor because they refused to put the patient on the ecmo machine. they didnt wanna give the patient a chance, even though the family was willing to pay for it.

The reviews here are clearly left only by unhappy people that were not in the best mood and blame the hospital staff for that. From the first person I met coming in the door to each member of staff and could not commend them enough, it is such a well managed hospital. I had a specialist consultation, a blood test for multiple things and multiple xrays all in the space of 1.5 hour! You can not beat that in any part of the world in a public hospital. Amazing people and so clean 👌

My insurance company advised me to this hospital. I tried to go there on Tuesday evening 15 th Nov with fever over 39 degrees, very bad coughing and sore trouth. I had flight back home on next morning and I was doubting my health condition. But the secretary at the reception did not let me in. She asked me to go to a supermarket and buy covid-test. It was raining, I had arrived by taxi, did not know the neighborhood. I went, did the test (negative), but I did not get in to the reception. I needed to call a doctor who takes care of tourists. The doctor said it is Ok to fly...he did not see me. I have a serious cronic lung disease which I told to doctor. After the flight I was diagonosed with angina tonsillitis and Covid19. The doctor should have ordered me necessary exams and denied me to fly with these diseases. Avoid this hospital with all costs.

The doctor was extremely incompetent and uninterested to help me resolve my emergency issue. Without taking any needed examinations or tests she of course advised me to take paracetamol and there is no emergency in my case. This is another representation of the miserable Dutch healthcare system based on paracetamol and nothing else. It is a shame to be called a doctor if you don’t know what you are doing and if you have to google symptoms and medications.

This is a Playground for students(the most useless ones) ...Students without experience are playing with you and with needles, they can't even find your vein. You should have a signature from patients if they are willing to participate in student practicing!! Avoid this center!Avoid this scam center!

(Translated by Google) Good hospital. Voted the best hospital in NL several times. (Original) Goed ziekenhuis. Meerdere malen uitgeroepen tot het beste ziekenhuis van NL.

This is a vast, open hospital and medical center. Once inside, there is a large, expansive hallway with a very high ceiling. There is a large lab for blood tests and other things (called a prik chamber here). Also lots of other options for non-emergency or outpatient procedures. There are two large OLVG hospitals in Amsterdam, this one (Oost=East) or the West. Oost is much larger.

The reception in the emergency department is horrible, I went there 14/01/2023 at 8:40 with fever and headaches and vomit. She didn't take me and tell me that's for the emergency and I have to go my GP. My eyes get blurred and I almost faint there and she saw that and I tell her I can't wait my GP appointment because it's weekend and I serious sick. then she tell me call GP emergency and give me a card. Actually GP emergency was next to it and I first went was there the GP reception guy tell to go emergency. After she didn't take me and I go back to ask him is there another way to get help and he tells me that's the only she decides it's emergency or not. Then I went to main entrance reception there are very kind and tell me I can go GP emergency is next to the emergency department. I went back there then I know the reception guy I talked with was GP emergency. He told me I have to go out and call. But I called more than like 20 minutes was on the line and not picked. Due to sick couldn't hold longer. Then I had to left there with sick without get helped. The lady in the emergency she saw I have full of sweat on my face and how sick I am with fever and head and I almost faint there and she didn't help me

I usually never write reviews but I now went here 3 times with sooo much pain. THEY NEVER HELPED ME ONCE AND DID NOT HAD A LITTLE BIT OF EMPATHY. If you’re in pain don’t come here they will just make you feel worse in your already uncomfortable situation. The woman in the emergency was the worst another patient was waiting and she treated her with absolutely no respect.

I have been trying to book an appointment for 6 months for dental surgery. They turn me down via email, instead asking to call. If I’m lucky enough to pick up, they will ask to call in a few weeks or even over a month. Just spent 15 minutes queuing on the phone again only for the person to pick up and instantly hang up.

I recently visited the emergency room and had a mixed experience. Unfortunately, the receptionist was not very helpful and lacked empathy, leaving me feeling uneasy. I expected more understanding and guidance during such a stressful time. On a positive note, calling the GP and waiting for an appointment beforehand proved to be a better option, with their receptionist being remarkably nice and helpful in contrast to the emergency room staff. I recommend contacting the GP first to save time and ensure a smoother experience.

I was seen by at least 10 professionals during my 3-day stay at the hospital. Every single one of them was an amazing professional, thoughtful, respectful, and also taking the time to explain procedures and solutions.

SAMPLES sent GET LOST over and over again. Update: the sample submitted in hand got lost the third time, i am unsure whats do they do with the samples. My GP asked me sent my stool samples here for analysis, i was provided a kit for that, and followed all procedures and sent it via post(yes thats how its done here) Called my GP after a week for results, they called OLVG to enquire, reported back to me that “sorry this isn’t the first time this has happened but the samples cannot be located, would you do another test”. So i did another test, but didn’t post it, instead i delivered them myself to the concerned department at the hospital, the person there took them form me and kept them in a fridge near their department reception counter. A week goes by i call my GP and enquire if they have my results, after a while they inform me that they enquired at the OLVG again and the samples or analysis cannot be located again. I am very unsure of what to do with this experience, do they just throw away the samples they receive for analysis? On my part i did crosscheck everything twice i.e. details on the sample box etc etc. i am sure this explains why i leave such a detailed low review. Yet to be fair i would say the hospital has great decor and art, the people at the reception both the main and the concerned department where well behaved, i didn’t encounter any animosity there.

Bad experience. Went for a check up due to a facial injury. Injury looked worse afterwards and slowed down the recovery. Doctor cut open the wound although he didn’t have to. Afterwards, he admitted that there was not much wrong with it. I did not receive any anesthetics and was accused of why I did not take any pain killers before coming there. Everything was rushed trough. Thus, the treatment was highly painful, bad, and I felt uncomfortable.

👎

(Translated by Google) I have received good care and surgery at this hospital for decades. Thank you! It is a very valuable place for Amsterdam and the Amsterdammers on this side of the city. From May 2020, a banner hung in front of the entrance of the OLVG East hospital in Amsterdam East. It hung on the fence of the opposite Oosterpark. Rightly so! (Original) Ik heb al tientallen jaren goede zorg en operaties gekregen in dit ziekenhuis. Hartelijk dank! Het is een heel waardevolle plek voor Amsterdam en de Amsterdammers aan deze kant van de stad. Vanaf mei 2020 hing er een spandoek voor de ingang van het OLVG-Oost ziekenhuis in Amsterdam-Oost. Het hing aan het hek van het tegenoverliggende Oosterpark. En terecht!

(Translated by Google) Great hospital and wonderfully knowledgeable, sweet and dedicated staff there are few that can match it now I rarely come there this was my second visit, the first 6 years ago pneumonia, now an unexpected heart attack, great coped with the problem found quickly on the operating table and luckily dabbed on time thanks to the quick actions of doctors and staff I am still alive. Thank you all and tribute .. Greeting Peter. (Original) Geweldig ziekenhuis en geweldig kundig, lief en toegewijd personeel daar kunnen er maar weinig aan tippen nou kom ik er zelden dit was mijn tweede bezoek, de eerste 6 jaar geleden een longontsteking, nu een onverwacht hartinfarct, geweldig opgevangen het probleem gevonden snel op de operatietafel en gedotterd gelukkig op tijd dankzij het snelle handelen van artsen en personeel leef ik nog. Dank jullie wel allemaal en hulde.. Groet Peter.

(Translated by Google) Incredibly friendly staff in the oral surgery department. I was very nervous, but was terribly put at ease and they took their time and explained everything well. If I still had wisdom teeth I would go back here anyway. From the front desk to the treatment room, very friendly and patient. When I continued to have pain after a few days, I called and was allowed to come in between the same day so that the surgeon could check if something was wrong. If I misspell the name, excuse, with the exception of Deryam (?) Who took the picture of the jaw has helped me a lot and calmed me down. I am a lot poorer, but an experience richer, it is not such a horror. THANKS! (Original) Ongelofelijk vriendelijk personeel op de afdeling kaakchirurgie. Ik was erg zenuwachtig, maar werd vreselijk op mijn gemak gesteld en ze namen rustig de tijd legden alles goed uit. Als ik nog verstandskiezen had zou ik sowieso weer hier heen gaan. Van de balie tot de behandelkamer heel vriendelijk en geduldig. Toen ik pijn bleef houden na een aantal dagen, belde ik en mocht dezelfde dag nog tussendoor komen zodat de chirurg kon controleren of er iets aan de hand was. Als ik de naam verkeerd schrijf excuus, met uitzondering Deryam (?) die de foto van de kaak maakte heeft mij onwijs geholpen en gekalmeerd. Ik ben een kies armer maar een ervaring rijker, zo een horror is het allemaal niet. DANK!

Horrible experience at the ER, the receptionist was ridiculously unhelpful and rude :D should fix that attitude first, wouldn’t recommend at all. Left with no help or advice.

We had our first baby at the hospital and had a great experience, staff was very polite, everyone spoke english as that was easier for us. Our choices and wishes were well respected. In the hindsight, delivering at the hospital was a good decision for the mother, as the complications were dealt with swiftly and very professionally.

It’s the 1st port of call for any problem. Located opposite side of the oosterpark and in the same street of Bar Bukowski.

One guy, one woman, my girlfriend and me in the emergency area, 3 people waiting and more than 10 people working there and we had to wait 5:20 hours just for an X ray....

Awful pharmacy with rude younger staff. Would not fulfil EU verified prescription when I was suffering with serious bacterial chest infection. Which They are obliged to under Directive 2011/24/EU of the European Parliament on the application of patients’ rights in cross-border healthcare. The European Medicines Agency has been notified.

Amazing, professional, friendly and caring staff from the receptionists to the nurses to the doctors. I gave birth to my daughter in the maternity ward here and am also going now with a minor issue and everyone I've dealt with has been more than fantastic. I'm also very grateful that they everyone seems to speak fantastic English.

Let me start by saying going to the Hospital is never a fun experience for anyone, but I unfortunately recently had to go to the ER at OLVG Oost and was treated with promptness, compassion, empathy, and thoroughness from everyone, nurses and doctors included. Thank you very much.

I had my jaw surgery and wisdom teeth removal in the OLVG, and I could not be more happy. The result is amazing, I received super professional help, very friendly staff and nurses, and in general a comfortable experience. I strongly recommend OLVG for dental care

Very happy with attention and care for my son. Waiting time was short. Pediatritian did take time to examinate our problem. After placing us to Kindergeneeskunde department. my son and me felt welcome here with good attention of doctors and nurses..all kind and friendly, my son 5 YEARS felt very cozy and comfortable. Thank you Olvg team for taking good care ❤

Really fast, efficient and friendly staff. Very happy with how they treated a family members medical emergency

very unpleasant. doctors don't know any thing so they always give a pain killer .... after 7 hours and alot of tests they didn't know the reason and also the pain still the same. finally they decided to send us home with a pain killer ... what a waste of time. My advice is to die at home from pain is better than die there from waiting ....

Went here as a foreigner. Was having s dental complication.. The ladies at the reception in the hospital are really nice. They could tell I was in pain, went out of their way to help me find someone who could help. Had no way to make calls in the Netherlands, they let me use their phone, and it made all the difference. They even found my old records from 25 yrs ago...

I had to have a surgery for wisdom teeth removal at the OLVG hospital. After reading the reviews, I was even more scared. In reality, the dental surgeons and the team were extremely nice, professional, they made me feel comfortable and reduced my anxiety. If you need to have a dental surgery, you should definitely go to OLVG!

M a regular patient in this hospital. Told administration more than few times I use E-mail or message to communicate. And then they sent me the report by Post. Unfortunately, the post was mistakenly opened by someone else. Those are My the most private personal information.... How frustrating no one can ever imagine

Avoid the dermatologist department at OLVG Oost at all costs. They are always late, their treatment made my situation only worse, and it takes them months to analyse a simple blood test. I just learned that they also failed to refer my case to AMC. What a shame.

Vandaag was ik mee met mijn vriend naar de polikliniek KNO wij waren door omstandigheden iets te laat maar kregen gelijk commentaar! De receptioniste was super onvriendelijk en luisterde totaal niet naar wat mijn vriend te zeggen had! Toen mijn vriend daar iets van zei (we praten in het Engels) zei ze later hard op in het Nederlands dat hij niet geholpen word want hij doet lastig! Mijn vriend heeft al weken op deze afspraak gewacht en ja wij waren te laat maar dat was echt door de omstandigheden helaas! Ik ben erg teleurgesteld ...

Been coming here for various reasons over 30 years. Medical staff and treatment always first class. Reception desk and admin. much improved recently.

With Corona this hospital is prepared to work in the new style.

(Translated by Google) A large hospital (Original) مشفى كبير

(Translated by Google) Very unfriendly staff and had bad help with my pain (very much how you are treated here) (Original) Zeer onvriendelijk personeel en slechte hulp gehad met mijn pijn ( heel erg hoe je hier wordt behandeld)

(Translated by Google) Emergency room very unfriendly and bad staff I have been badly helped here with my pain (I immediately drove to an empty whater hospital in Purmerend and there I turned out to have a broken rib and bruised back and I was immediately helped. has had experiences with) (Original) Spoedeisende hulp zeer onvriendelijk en slecht personeel ik ben hier slecht geholpen met mijn pijn ( meteen doorgereden naar leegwhaterziekenhuis in Purmerend en daar bleek ik een gebroken rib en gekneusde rug te hebben en ben meteen geholpen LEEGHWATERZIEKENHUIS IN PURMEREND hebben we gekozen omdat mn vader hier ook goede ervaringen mee heeft gehad)

Very nice polyclinic, I thank very much the staff of the radiology department (Mammography) for their help, the assistants and the doctor are too kind, they try to give you all the psychic comfort, also they follow you medically until the end. ??

(Translated by Google) Nice town, I think (Original) Leuk stadje,lijkt mij

(Translated by Google) Unfortunately, it becomes clear that health insurance is giving the sheets here, doctors can't take the time to clarify a patient. Treatments only strictly according to the protocol. The human factor disappears from care. You feel like you are a number. Thinking about treatment options (even studying medicine yourself) is not appreciated. Very sorry ... Nursing and support staff very friendly and helpful (Original) Helaas wordt het duidelijk dat de zorgverzekering hier de lakens uitdeelt, artsen kunnen niet de tijd nemen om een patiënt duidelijkheid te geven. Behandelingen slechts strikt volgens het protocol. De menselijke factor verdwijnt uit de zorg. Je voelt alsof je een nummer bent. Meedenken over behandelopties (zelf ook geneeskunde gestudeerd) wordt niet in dank afgenomen. Erg jammer... Verpleging en ondersteunend personeel wel erg vriendelijk en behulpzaam

Slechte ziekenhuis duurt lang tot dat je geholpen worden of een afspraak maken

(Translated by Google) Most hospitable top clinical hospital in the Netherlands. Leading the way. Friendly staff! (Original) Meest gastvrije topklinische ziekenhuis van Nederland. Toonaangevend. Vriendelijk personeel!

I've just returned from having a blood test at OLVG Oost. I have a phobia of needles so this is quite challenging for me. However, I was able to see the wonderful Natalia who was so patient with me, explained everything to me and was just generally wonderful about my needle phobia. While I hope not to have to have another blood test any time soon, if I did, I'll be straight back to see Natalia!

(Translated by Google) Nice fairly modern city view house (Original) Mooi redelijk modern stadsziejenhuus

(Translated by Google) A nice hospital was treated very well here, aftercare is also good (Original) Een fijn ziekenhuis ben erg goed behandeld hier ook de nazorg is goe

We were here this morning to draw blood. Even though it was Saturday morning, there were two operational service counters. Enough to serve the patients present. They were all smiles and very helpful.

My wife and I are visiting Amsterdam this week, and we had to go to hospital due to a severe anaphylactic reaction to something I ate. The medical staff of the Emergency department were brilliant. All the people taking care of me introduced themselves, and were very kind and helpful. The also made sure that I was well informed of what to expect, and that I was as comfortable as possible while waiting for the reaction to subside.

(Translated by Google) I had a bad experience. I recommend seeking help elsewhere. (Original) Ik had een slechte ervaring. Ik raad aan elders hulp te zoeken.

(Translated by Google) Great hospital, fantastic doctors (Original) Geweldig ziekenhuis , fantastische artsen

(Translated by Google) A location with specialists. Those people know everything about their profession. Off to the surgery. (Original) Een locatie met specialisten. Die mensen weten alles van hun vak. Op naar de operatie.

(Translated by Google) I didn't have enough time to ask my questions. I had not finished talking yet and then the doctor said: make an appointment at the desk. I found her unkind. (Original) Ik kreeg niet genoeg de tijd om mijn vragen te stellen. Ik was nog niet uitgepraat en toen zei de arts: maak bij de balie een afspraak. Ik vond haar onaardig.

(Translated by Google) born here but never returned so fine I think (Original) geboren hier maar nog nooit teruggekomen dus prima denk ik

(Translated by Google) Good hospital (Original) Goeie ziekenhuis

(Translated by Google) Yes never nice but necessary (Original) Ja nooit leuk maar noodzaak

(Translated by Google) Because I was abroad, I could only make an appointment by mail, this was arranged very quickly. When I then wanted to change my appointment, it also went very well. My appointment was at the Endoscopy department, gynecologist. What a sweet and professional nurse, she has taken the time to listen to me and answer questions. After that she stayed with the (annoying) treatment to help me through it. A very positive experience. (Original) Omdat ik in het buitenland zat, kon ik alleen per mail een afspraak maken, dit was heel snel geregeld. Toen ik daarna mijn afspraak wilde wijzigen ging dat ook erg soepen. Mijn afspraak was bij de afdeling Endoscopie, gynaecoloog. Wat een lieve en professionele verpleegkundige, ze heeft de tijd genomen om naar me te luisteren en vragen te beantwoorden. Daarna is ze bij de (vervelende) behandeling gebleven om me er doorheen te helpen. Een hele positieve ervaring.

(Translated by Google) Very satisfied, good feeling left over! (Original) Zeer tevreden, goed gevoel aan overgehouden!

(Translated by Google) No better hospital for a bypass. (Original) Voor een bypass geen beter ziekenhuis te vinden.

(Translated by Google) OK hospital ? with too high parking rates. Blame you if you just come here to have a sick husband to visit and no other options. (Original) OK ziekenhuis ? met te hoge parkeertarieven. Kwalijk als je hier alleen komt om een zieke echtgenoot te bezoeken en geen andere opties hebt.

(Translated by Google) Surrounding the location: parking around the hospital and in the parking garage extremely high! (Original) Omtrend de locatie: het parkeren rondom het ziekenhuis en in de parkeergarage extreem hoog!

(Translated by Google) There is an accurate response very quickly to incoming clients. Very efficient actions are taken by the nursing, care and operating team. Good explanation of the operations and good explanation during aftercare. Customer friendly. Surgeon Gerads and operating team thanks for the good care.?? (Original) Er wordt heel snel accuraat gereageerd op binnenkomende cliënten. Heel snel efficiënte acties worden door het verplegend , verzorgend en opererend team genomen. Goed uitleg over de operaties en goede uitleg tijdens de nazorg. Klantvriendelijk. Chirurg Gerads en opererend team bedankt voor de goede zorgen.??

(Translated by Google) Without consultation with me, two appointments were scheduled for investigation and a consultation on days and times when I was unable to appear. Then go and try to move it. I had to call a different number for each appointment. Neither number can be reached. You are on hold for a long time. If, after a long time, the connection is not suddenly broken, you will get someone on the phone who you want to transfer, with the same result: no answer. Nowhere on the website is it clear how you can move an appointment online. If you indicate that you can only go early or late in the morning in the morning, then it appears that the radiologists only perform examinations for a limited time of the day. In short, poor and unclear communication and hopelessly customer-friendly! I'm looking for another hospital. (Original) Er waren zonder overleg met mij twee afspraken ingepland voor onderzoek en een consult op dagen en tijden waarop ik niet in de gelegenheid was te verschijnen. Ga dan maar eens proberen deze te verzetten. Ik moest voor elke afspraak een ander nummer bellen. Geen van beide nummers zijn bereikbaar. Je staat heel lang in de wacht. Als de verbinding na lange tijd al vanzelf niet plotseling wordt verbroken dan krijg je iemand aan de telefoon die je wil doorschakelen, met hetzelfde resultaat: geen gehoor. Nergens op de website duidelijk te vinden hoe je een afspraak online kunt verzetten. Als je aangeeft dat je alleen 's ochtends vroeg of laat op de dag kunt, dan blijkt dat de radiologen alleen een beperkte tijd op de dag onderzoeken doen. Kortom, slechte en onduidelijke communicatie en hopeloos klantonvriendelijk! Ik ga op zoek naar een ander ziekenhuis.

“My experience with OLVG was beyond my belief. My wait time in both the waiting room and the exam room was short. Not to mention how great the service was. The staff provided excellent professional and courteous care.” “Thank you very much! Everyone is so friendly and I am very thankful you are in this area to care for us when we need you. Your hours you are available are wonderful. The Doctors, nurses & staff are professional and very thorough.”

(Translated by Google) About 4 km from Amsterdam Central Station? 24 hours a day. Overseas, I rarely prescribe antibiotics like Korea. Kids drink a lot of water, take a break and consult well. If you don't have local insurance, it costs about 200 euros. (Original) 암스테르담 중앙역에서 약4km정도? 24시간 진료입니다. 외국에선 한국처럼 항생제 거의 처방 안해줍니다. 애들 열나도 물많이 마시고, 휴식취하고~ 상담은 잘해줍니다. 현지 보험이 없으면 약 200유로 정도 나오죠~ 여행자 보험 꼭~

(Translated by Google) Recently spent a lot of time here with mixed feelings. Here, the patient is only central to the nursing ward and recovery room. Surgeons treat patients as if they were a number. They are only next to you in the OR. Hard to reach and do not visit the patient after surgery to explain and answer questions! Nurse does his best. If you want to talk to them, they will send you physician assistants. This must be different in my eyes. After all, we are all people! (Original) Afgelopen tijd hier veel tijd doorgebracht met gemengde gevoelens. Patiënt staat hier alleen centraal op de verpleegafdeling en uitslaapkamer. Chirurgen gaan om met patiënt alsof ze een nummertje zijn. Ze staan alleen naast je in de OK. Moeilijk te bereiken en komen na de operatie niet langs patiënt om uitleg te geven en vragen te beantwoorden! Verpleegkundige doet wel zijn best. Als je ze wilt spreken sturen ze arts-assistenten op je af. Dit moet in mijn ogen anders. We zijn tenslotte allemaal mensen!

(Translated by Google) Staff very patient oriented. Nursing couldn't be better. Doctors listen carefully and provide understandable explanations. Only providing hot meal absent. Meal was probably given away. That didn't mean dinner. No bread meal was offered, had to beg for it (Original) Personeel zeer patient gericht. Verpleging kan niet beter. Artsen luisteren goed en geven begrijpelijke uitleg. Alleen verstrekking warme maaltijd afwezig. Maaltijd was waarschijnlijk weggegeven. Dat betekende geen avondeten. Werd geen broodmaaltijd aangeboden,moest erom bedelen

(Translated by Google) Was born there before, but my experience last time was a drama. All I have to do is get help with an inflamed tear duct, but they are ready to, after 2 appointments and the wrong side, still not be able to prepare anything (Original) Ben er vroeger geboren, maar mijn ervaring afgelopen keer was een drama. Ik moet alleen maar geholpen worden aan een ontstoken traanbuis, maar ze spelen het klaar om na 2 afspraken en de verkeerde kant, nog steeds niks kunnen klaarmaken

as a European national, this hospital refused to take care of me for an infected abscess ... a shame!

Average waiting time: forever Appointment: via phone Directing to MRI: no appointment set via e-mail, phone, or letter I understand their effort to decrease number of patients inside of the building, but why OLVG is making phone appointments whereas almost every hospital is admitting patients with physical appointment.

Medical professionals don’t acknowledge aerosol transmission of COVID a year into a pandemic. Most staff prancing around in face shields with very few wearing masks. Avoid.

Amazing services and very friendly and helpful staff.

Ontzettend goede ervaring gehad op de afdeling verloskunde. Wauw, wat een geweldig lieve en kundige mensen. Heel erg bedankt allemaal!

(Translated by Google) Good (Original) Goed

(Translated by Google) OLVG made my eyes look really good! I am happy about that! Thank you OLVG! (Original) Door OLVG zijn mijn ogen ontzettend goed geworden! Daar ben ik blij over! Dankjewel OLVG!

(Translated by Google) It was fantastic in OLVG East. I couldn't wish for a better hospital. Incredibly nice, very hard working nurses who were very helpful, sweet, always kind and considerate. They were all very competent. The last few weeks I had a double room for myself with a beautiful view, because 6 windows. Fortunately, this location still employs a master chef who prepared delicious meals. In terms of menu, there was plenty of choice, the lady who brought the food was always in a good mood and came up with good suggestions. All the staff were considerate, compassionate, from the doctors to the desk clerks and the wheelchair drivers: nothing but praise really. I hope the nurses will get a better salary, such a bonus is quite nice, but as far as I am concerned, only a start. With a lot of respect, appreciation and thanks, Annelies Blaauboer (Original) Het was fantastisch in OLVG Oost. Ik kan me geen beter ziekenhuis wensen. Ongelooflijk aardige, heel hard werkende verpleegkundigen die heel behulpzaam waren, lief, altijd vriendelijk en attent. Ze waren allemaal heel competent. Ik had de laatste weken een 2 persoons kamer voor mezelf met schitterend uitzicht, want 6 ramen. Gelukkig heeft deze locatie nog een meesterkok in dienst, die heerlijke maaltijden bereidde. Qua menu was er volop keuze, de dame die het eten bracht was altijd goed gehumeurd en kwam met goede suggesties. Al het personeel was voorkomend, meelevend, van de artsen tot de baliemedewerkers en de rolstoelchauffeurs: echt niets dan lof. Ik hoop dat de verpleegkundigen een beter salaris krijgen, zo'n bonus is best aardig, maar wat mij betreft slechts een begin. Met heel veel respect , waardering en dank, Annelies Blaauboer

(Translated by Google) Emergency dentist practice. Last Tuesday evening with report from endodontologist in hand for emergency treatment, friendly, clear, expert with attention to my concerns and pain very well helped with very painful molar with underlying inflammation. In the preliminary phase also had reason to contact this emergency practice: always very pleasant. (Original) Tandarts spoedpraktijk. Afgelopen dinsdagavond met rapport van endodontoloog in de hand voor spoed behandeling vriendelijk, duidelijk, deskundig met aandacht voor mijn zorgen en pijn heel goed geholpen bij zeer pijnlijke kies met onderliggende ontsteking. In het voortraject ook reden voor contact gehad met deze spoedpraktijk: telkens erg plezierig.

(Translated by Google) Old but neat and too gutter (Original) Oud maar netjes en nuet te goot

(Translated by Google) I did not think the registration desk employees were knowledgeable. I was sent to the wrong department. (Original) Ik vond de medewerkers van de inschrijfbalie niet deskundig. Men stuurde mij naar de verkeerde afdeling.

(Translated by Google) My wife was very well and lovingly cared for in the oncology department more than a year ago. There have been a number of points that could be improved. Such as uncomfortable, rock-hard, cheap seats in the emergency department, and the waiting times there were out of date. If you are dying of pain and there is no bed available and you have to wait 2 hours, that is unacceptable. The doctor was also a jerk, did hardly any research and only gave a shot of morphine for the pain. My comment that it was her kidney was ignored, with the answer: could be anything. The next day back again, because the kidney no longer functioned, the same doctor and he now took it seriously. I just looked at him but then you cook. Other hospitals also communicate better whether a doctor is out (standard) and you don't have to wait an hour, so that you can get a coffee or get something to eat instead of having to wait on the spot. Not everyone is retired and in addition, the outrageous rate that parking costs, if you have to be there every week for long treatments, it costs a considerable amount. Just 5 hours hospital € 25 further. It is not a university hospital, so do not continue as standard treatments and then it is “done”. So later to Erasmus for follow-up treatments. (Original) Mijn vrouw is heel goed en lief verzorgd op de afdeling oncologie inmiddels ruim een jaar geleden. Er zijn wel een aantal punten geweest, die beter kunnen. Zoals ongemakkelijke keiharde goedkope stoeltjes op de SEH, en de wachttijden daar waren niet van deze tijd. Als je vergaat van de pijn en er is geen bed beschikbaar en je moet 2 uur wachten, dan is dat onacceptabel. Ook de arts was een hork, deed nauwelijks onderzoek en gaf alleen een stoot morfine tegen de pijn. Mijn opmerking, dat het haar nier was, werd genegeerd, met als antwoord: kan van alles zijn. Volgende dag weer terug, want de nier functioneerde niet meer, zelfde arts en die nam het nu wel serieus. Ik keek hem alleen maar aan, maar dan kook je. In andere ziekenhuizen wordt ook beter gecommuniceerd, of een arts uitloopt (standaard) en je niet een uur hoeft te wachten, zodat je nog even een koffie kunt halen, of iets te eten kunt halen ipv ter plekke te moeten wachten. Niet iedereen is gepensioneerd en daarbij speelt ook nog, het schandalige tarief, dat het parkeren kost, als je daar wekelijks moet zijn voor lange behandelingen kost dat een flink bedrag. Even 5 uur ziekenhuis €25 verder. Het is geen academisch ziekenhuis, dus gaan niet verder als standaard behandelingen en dan is het “klaar”. Dus later naar het Erasmus voor vervolg behandelingen.

(Translated by Google) Very satisfied with the OLVG for many years now. Especially the entire team of the MDL department, treatment department and all anesthetists. These people try so hard and take away all fear. the OLVG feels like coming home to me. (Original) Al jaren zeer maar dan ook echt zeer tevreden over het OLVG. Vooral het gehele team van de MDL afdeling, behandelafdeling en alle anesthesisten. Deze mensen doen zo ontzettend hun best en nemen alle angst weg. het OLVG voelt voor mij als thuiskomen.

(Translated by Google) I had to have ivb checked with corona. a prescription would be sent to the pharmacy. the person who brought me had to wait forty-five minutes to find out that the prescription was not there, and when they called the doctors post, they did not know about a prescription. when we went back to the post there was suddenly a computer malfunction and the recipe was printed. so while i'm sick enough to have to go to the doctor's office, it wasn't a problem to make me sit in a car for an hour waiting for nothing. (Original) ik moest ivb met corona een controle laten uitvoeren. er zou een recept worden verstuurd naar de apotheek. de persoon die mij bracht moest drie kwartier wachten om te horen dat het recept er niet was, en bij bellen naar de artsen post wist die weet niet van een recept. toen we terug gingen naar de post was er opeens een computer storing en was 't recept uitgeprint. dus terwijl ik ziek genoeg ben om naar de huisartsen post te moeten, was het geen probleem om me een uur in een auto te laten zitten wachten voor niks.

(Translated by Google) What a bad experience you had .. bad service totally out of purpose. A whole new system must be installed here, and certainly other employees as well. Who do it with love. I'm not alone in finding this. So I would say I don't recommend this to anyone! (Original) Wat heb je een slechte ervaring gehad.. slechte service totaal niet doel gericht. Hier moet een heel nieuw systeem komen en zeker ook andere medewerkers. Die het met liefde doen. Ik ben niet de enige die dit vind. Dus ik zou zeggen dit raad ik niemand aan!

(Translated by Google) Neat arbitrariness who can come in with them, perfect preparation for appointment (Original) Netjes wel willekeur wie er mee naar binnen mag perfecte voorbereiding voor afspraak

(Translated by Google) Great hospital, too bad it's going away. (Original) Geweldig ziekenhuis, jammer dat het weggaat.

Best in the region

I don't get the relatively low reviews score. I've been to the hospital on number of occasions and to number of departments, including the ER, and have always been met by the kindest and most patient staff. Can recommend.

Very unprofessional staff at radiology, pretty much just expressed that I was exaggerating my symptoms.

I had a procedure with OLVG Oost and I met so many doctors, nurses and other medical professionals. They all spoke perfect English and everyone treated me with respect and kindness. Thank you so much. Great hospital and even better people.

Very good ER facility, I accidentally cut my wrist with cheese knife (cheese was delicious though) and bled for an hour so the hotel receptionist who helped me clean and disinfect my injury suggested this ER and got admitted and seen by a nurse who gladly helped me fix my cut, it took me 35 mns and voilà! Back to enjoying amsterdam! Thank you!

I agree with the comments below that the staff is rude and disrespectful to expats. I’m in terrible pain and already two doctors referred me to this hospital, but the rude lady on the phone refuses to set an appointment for no reason.

I haven't been to the ER, only the dermatology department. Everyone I met had been helpful and patient with me, especially the reception. The hospital is clean and bright, every queue is automated. I've had the smoothest experience getting blood tests and X-rays. Sure, Dutch healthcare made me start off with a less effective medication, but after two weeks I got prescribed biologicals. Overall, I've seen better hospitals but it's still one of the best.

I hv all my pregnancy checks (blood test etc) and my delivery of mg first baby at olvg. All the experience was great. The staff is extremely friendly (eg while I had to wait for a few hours because of the sugar test, they ask me to wait in the employee canteen instead of the normal waiting area). But I’m most impressed by the delivery process. Everyone was not only professional, fast, competent but also EXTREMELY caring and friendly. It didn’t feel like a cold hospital but a very warm experience. For example: 1. The nurse in charge of pain controlling is normally staying in a different room monitoring the data. I went to the toilet so the data was not sending or showing weird numbers. He immediately ran to our room and asked whether everything was ok. We had to laugh at how worried he seemed to be 2. My midwife during the day stayed for a few extra hours with me after her shift has ended and the night shift midwife was already with me. So for the last bit of my delivery I had two midwives helping. And when the baby was all good, she had to leave. She felt really sorry and told me sorry I have to leave, and I was like yes of course you should have ended your work day three hours ago!!! 3. One nurse was asking for our phone and taking photos for the last bit of “exciting moment”. Without her, we would hv forgotten it and not hv nice recording of the experience 4. My boyfriend is allergic to gluten. And the hospital offers very good meals and drink (someone would ask us a few times - what do you wanna eat? What do you want to drink? Here is the menu, etc) we didn’t wanna make more work for them and said we only need one portion because of the allergy and it’s usually difficult to arrange. The nurse immediately said oh no not a problem at all! We have all kinds of gluten free options and immediate brought back a full plate of gluten free food!! 5. The kraamzorg was also extremely nice. She helped me to walk down the bed and take shower, guided me every step where to look and walk. And she scrubbed my back and dried my back, and even dried my flip flops before I walked out of the shower. I think even my mom won’t be as caring as her… 6. We did have some small hiccups during the delivery but the whole medical team took the right decision at the right time and everything worked out in the end. They were, again, so calm and competent and professional. I cannot be happier with my whole experience with them

I was super happy how they took good care of my little nephew. Big thank you to all doctors nurses and all other staff

Great service from KNO department: specifically Lieke van den berg and L van Rossum. They are very warm, professional and nice! Our procedure took 3 minutes with a lot of comfort and friendliness!!

This is not a serious hospital. Many student doctors doing surgery and making specialist consultations. I was not happy there and will not come back.

I'd like to thank Dr. WJJM Martin and his team for making my wisdom teeth removal a very positive experience!

after getting covid and have asthma and got non stoppable coughing, my doctor sent me to this hospital for diagonosis. As someone who study the healthcare system, I am ‘amazed’ by how inefficient and uncoordinated this hospital works. Before I take any blood test and xray, I was told to pay first, because I have a private insurance, which I did. then 3 weeks later received the same bill for the same exams I took but six euros less. My doctor and I have to wait for 2 weeks for a simple chest x ray and throat x ray. Not professional, not friendly to patients.

Lung department(8th floor B) is the most unprofessional team we ever met. At night they rather watch movies together then paying attention to patients calling for help. Untrained unprofessional staff. Every nurse does it her own way, young untrained “doctors” Imagine the nurse asking your oxygen finger meter to check the client instead of using the hospital equipment. This shocked me so much. She even wanted to prove her right by testing it with their equipment.. the test was 5% off meaning someone could be in dangerous health!! Not sure if they are underpaid or don’t like their job/life at all, but disgusting service! Rest in peace to all the people who died on this department due lack of professionalism.