(Translated by Google) Today I had an appointment with one of your Orthopedic Surgeons, I do not want to name names for privacy. It was my first time and upon arrival - at the registration desk - I immediately had to go to the radiologist to have an X-ray taken. Then, after the X-ray, I had to go to the treating physician I had never met before. Normally you first have a conversation with the doctor and then you take a picture if necessary. Really; the time between entering and leaving the doctor did not take ten minutes. He hasn't listened to me at all. He quickly looked at the pictures and thought it looked neat and quickly gagged my gag. It was soon decided to have an MRI scan, but I doubt whether I want to have this done. because I didn't feel like he listened to me. I don't quite trust it. I really felt like a number today. Just take a photo, get in and out with the doctor and there goes your deductible of 385, - Euro I think. I am really disappointed in your course of action. That's not how you treat patients. Take your time for them. (Original) Ik had vandaag een afspraak bij een van jullie Orthopedisch Chirurg, wil uit privacy geen namen noemen. Het was mijn eerste keer en ik moest bij binnenkomst - bij de inschrijfbalie - al meteen naar de radioloog om een röntgenfoto te laten maken. Vervolgens moest ik na de röntgenfoto naar de behandelende arts toe die ik nooit eerder had ontmoet. Normaal heb je eerst een gesprek met de arts en daarna maak je een foto als het nodig is. Echt waar; de tijd tussen naar binnengaan en eruit gaan bij de arts heeft geen tien minuten geduurd. Hij heeft totaal niet naar mij geluisterd. Hij heeft snel naar de foto’s gekeken en vond dat het er keurig uitzag en al snel mijn mond gesnoerd. Al snel werd er besloten om een MRI scan te maken, maar ik betwijfel of ik dit wel wil laten doen. omdat ik niet het gevoel heb gekregen dat hij naar me heeft geluisterd. ik vertrouw het niet helemaal. Ik voelde me vandaag echt een nummertje. Even foto nemen, even erin en eruit bij arts en daar gaat je eigen risico van 385,- euro volgens mij. Ik ben echt teleurgesteld in jullie manier van handelen. Zo ga je niet met patiënten om. Neem de tijd voor ze.

(Translated by Google) Very bad experience, patients are just a number, everything is about money. Doesn't matter if you get better or not. There are always enough patients waiting for them according to them. So they provide poor care without qualities or professionalism. Never again and not recommended. (Original) Zeer slecht ervaring, patiënten zijn gewoon een cijfer, alles gaat om geld. Maakt niet uit of je beter of niet wordt. Er altijd genoeg patiënten op hun aan het wachten volgens hun. Dus zij bieden slecht zorg zonder qualities of professionalisme. Nooit meer en niet aan te raden.

Literally a SCAM!!! Unprofessional people, been trying to cure my mother for over 2 years and still they cant figure out whats going on. Imagine not having a file logs between doctors so every time a doctor wants to check out other doctors scans and info you need to make a new appointment i wonder why :| Making unnecessary appointments for nothing.. oh i know why, so they can make more money out of you… plus the medicine they gave which they were not even sure about it. A complete JOKE of a hospital (SCAM business ). If your family doctor wants to send you there don’t accept because you will be wasting your time and money..

Staff and facilities are great almost 5 star worthy but doctors do not care for you here. I was told they could no longer help me and had to leave. Went to United Kingdom to get properly diagnosed and was confirmed to have medical condition that requires treatment!

The reason this place has such bad reviews is because it's all true and I got to experience everything first hand. The receptionists were rude and I had to wait more than 1 hour even though I had an appointment. There was no apology whatsoever, the receptionist even sent someone in before me who did not have an appointment. The doctor had a I couldn't care less attitude and the consult was awkward, uncomfortable and rushed, like I was inconveniencing him plus he didn't even give a diagnosis. When I went to schedule a follow up, the lady gave me rude and condescending answers. Now I'm waiting for the crazy bill that I know I'm going to receive based on the comments here. Waste of time, money and energy.

It seems an organized crime. My Huisarts sent me to this clinic. In this clinic i had a less than 5 minutes consultation where doctor told me literally nothing helpful but sent me to CT scan. The price for this was 250 euro for consultation and 720: euro for CT scan! Moreover, they didn't help me at all. They even didn't try to solve my problem the doctor literally laughed at my face when told me: "We can't help you at all. You have to use the spray against the running choose for a rest of your life."

Very poor treatment. Waiting 2 hours and 40 minutes. Arrived here when they opened at 9am. I asked 2 times for how long it will take and they ask me to wait... And then after 2 hours waiting and nobody else in the room, then they asked for my name...so i was not even in the waiting list... Very very very professional!!!! And of course i will need to pay for my treatment, plus day free at work, plus transport here (i left home at 7,25 to be here on time at 8,20)... Very expensive check. Not recommend at all. Can you let me know within how many days I can get an answer about my complaint? Thanks. Update in this post : its already more than 1 month since they said in this post that i will receive an answer shortly...

(Translated by Google) Bad experience with this clinic. During the investigation, the assistant made strange comments that did not please me. 3 times a telephone appointment with gynocology for my result. Called 1 time in the evening was just too late to answer, so I made another telephone appointment. Of course I was not called back. Called back the next day that I had an appointment by phone, but that the doctor had not called me back. Madam claimed the doctor left a voicemail I told her she didn't call me or leave a voicemail, otherwise I would have listened to it. She thought that was all weird (she wasn't neat either, by the way). 3rd appointment made. I called them to check if I was actually in the system. She told me that the doctor would call me back today, again not called back. No results have yet been obtained. People had recommended you to me, but I will never come to you again. (Original) Slechte ervaring met deze kliniek. Tijdens het onderzoek maakte de assistent rare opmerkingen waar ik niet van gediend was. 3 keer een telefonisch afspraak gemaakt met gynocologie voor mijn uitslag. 1 keer gebeld in de avond was net te laat met opnemen, waardoor ik nog een telefonisch afspraak heb gemaakt. Ik werd niet teruggebeld natuurlijk. Volgende dag terug gebeld dat ik telefonisch afspraak had, maar dat de arts mij niet had teruggebeld. Mevrouw beweerde dat de dokter een voicemail had achtergelaten.Ik vertelde haar dat ze mij niet gebeld had en ook geen voicemail had achtergelaten, anders had ik dat wel beluisterd. Dat vond ze allemaal maar raar ( netjes was ze ook niet overigens). 3e afspraak gemaakt. Ik heb ze nog gebeld om te checken of ik daadwerkelijk in het systeem stond. Ze vertelde mij dat de arts vandaag mij terug zou bellen wederom weer niet teruggebeld. Tot op heden nog geen uitslag gekregen. Mensen hadden mij jullie aangeraden, maar ik kom nooit meer bij jullie.

Extremely disorganised. The staff are unable to locate the payment I made of a large amount for an appointment, nor could they communicate properly requiring important documents. In addition, I was dealing with people who genuinely couldn't speak English would NOT trust this place with a surgery- no care!

(Translated by Google) My dentist referred me to Acibadem International Medical Center in Amsterdam West. Because I was afraid that pulling a wisdom tooth would be very traumatic. My wisdom tooth was out in less than 10 seconds. Upstairs is often less complicated than in your lower jaw. I was also distracted from my (now appears to be totally unnecessary) fear in a very funny and effective way. If there ever has to be one out again, I will report here again! The tranquility that the interior radiated also appealed to me enormously. Made me kind of calm. (Original) Mijn tandarts verwees mij door naar Acibadem International Medical Center in Amsterdam West. Omdat ik bang was dat het trekken van een verstandskies heel traumatisch zou zijn. Mijn verstandskies was er in nog geen 10 seconden uit. Boven is vaak minder gecompliceerd dan in je onderkaak. Tevens werd ik op een heel grappige en doeltreffende manier afgeleid van mijn (blijkt nu totaal onnodige) angst. Als er ooit nog eentje uit moet meld ik mij weer hier! Tevens sprak de rust die het interieur uitstraalde mij enorm aan. Maakte mij een soort van kalm.

Nice medical center. Really clean and looking much better than normal Dutch hospital. I had a MRI, in the morning I was by my house doctor in the afternoon I got a call from Acibadem for a appointment in 2 day ... I got my MRI done. The only thing what can be better, is the staff of the MRI explains more about the process.. Thank you Acibadem for the quick appointment

Trust the reviews and avoid this place at all costs. I have been to many hospitals and this is by far the worst experience. Not only they are unfriendly and rude ( the robots are friendlier) but they are also extremely unprofessional! 0 guidance post surgery, incorrect prescription! ( thankfully the pharmacist spotted it). The admin and assistants are just inhumane. I so regret going to this place. I even doubt the treatment I got was necessary. It is all about the money and horrendous service here! No wonder their waiting times are shorter. Noone wants to go there and noone should!

I went to Acibadem to do an ultrasound exam that I paid140 euros ore something, which is fine. Then I got a consultation at a surgeon, this lasted barely 5 minutes and he told me not to do the surgery because it's dangerous and I can get infection. Fine. I asked after that the lady at the desk if I need to pay anything. She checked and said no. Few months later a receive a bill from Acibadem to pay 258 euros. Without any details. Is the 5 min consultation 258 euros? Why don't you inform people beforehand that the consultation is at that price? I can hear the same info (the surgery is dangerous and I can die) from anyone.

Stay far away from this place. I have never seen such incompetence. I don't know why the Dutch government let's this place continue. Stay far away...

Do not be fooled by the looks of the place, this is not a medical center, just another money rinsing establishment. Being ignored by staff, diverting my calls, unwillingness to help, I think it's appalling the way the treat people. Not to mention discrimination! Absolutely disgusted..I come from the land of Hippocrates and let me tell you his bones are shaking in his grave because of how you are operating a place like this and getting away with it. Shame on you!

(Translated by Google) My partner was helped there at the beginning of the year (2020) with his knee, everything went fine, all went very quickly, now had a hip operation the day before yesterday, and all this within 2 weeks. The doctor is excellent, staff super friendly, clean. Can't find me at all in the negative reaction. But for me and my partner, this is a very good Medical Center in terms of feeling (Original) Mijn partner is daar begin van het jaar (2020)geholpen aan zijn knie, alles prima verlopen, ging allemaal heel snel, nu eergisteren een heup operatie gehad, en dit allemaal binnen 2 weken. De arts is uitstekend, personeel super vriendelijk, schoon. Kan mij ook totaal niet vinden in de negatieve reactie. Maar voor mij en mijn partner is dit qua gevoel een hele goede Medisch Cenrum

Healthcare in the Netherlands is not the best, but this clinic breaks all records. I had appointment with the surgeon, who did nothing. This appointment was an emergency appointment, after that I had to wait 1,5 month to get another appointment in OLVG. 1,5 months of bleeding and stress. 180 euro for a chat with a surgeon with 5 cm long nails. No research, nothing and 180 euro.

Had to wait over an hour for my turn. Second time this happens at this center, and the first time they even forgot to call my name. They were trying to send me home If I hadn't insisted that I want the specialist to see me. This second time the receptionist just casually said the doctor was late today, and I had other pressing commitments, yet literally over an hour waiting. The receptionist was nice though

I've been here 4 times, it cost me 1250 euro for kidney stone investigation. Result: Nothing, still have kidney stones and they don't give you any feedback. Insurance didn't pay anything back, I had to pay everything privately. The examining doctor said nothing, I never saw the diagnostics they did. This place is just about making money. Great business model for their investors, not recommended for treatment or diagnostics. The building is amazing, but the quality of service is terrible. People before profits does not apply here.

Just visited the place to do an ultrasound research. It's a normal clinic with a friendly staff and an experienced doctor (at least one). The questionnaire was in Dutch but the Google Translate app helped me together with the reception worker. The only sad part is a 5-step instruction on how to pay - it's very clear, but I'd prefer the clinic do it instead of me. So, my grade is 4/5, but I put 5 because of all these 1-star reviews which the clinic doesn't deserve.

Plus sides: Clean. Nice receptionist. Nice building, quiet. We asked for a female radiologist which they provided Negatives: Long list. 1) Price: We went for an ultrasound of armpit for a suspected lump. The procedure was hardly 10 minutes long. And in the end, it costed us €145! Just for 10 mins. The procedure is too pricey. 2) The procedure was late by around 20 mins. Despite of the fact that we had an appointment with a preferred doctor and later I also confirmed it. 3) While waiting for it, it was the time for my daily prayer. I found a quiet spot and decided to pray which hardly takes 5 minutes. Also, it does not make any noise or disturbance. But as soon as I took out my prayer mat, a security guard came to me and told me I could not pray inside the building. He told me it is not allowed by building rules to pray anywhere! I asked if there is another room or corner where I can do it but he said No. I did not argue and went outside in the parking to do my prayers in cold weather. Why prayer / meditation is not allowed if I do not do it in a group, disturb others, make noise, block the hallway, burn candles etc? 4) The complaint email that admin is writing in previous comments does not work! I have tried sending emails but it is never delivered. 5) The medical center does not have contract will all the insurance companies. I have zilvern kruis insurance. And to get it covered from them, I have a list of 4 steps to follow. Very tedious. I hope my comments will help the readers to choose best healthcare service and help the ACIBADEM to make improvements!

Completely incompetent doctors and very bad organization. I particularly had to deal with doctor van den Heijkant. She didn't know any of the drugs I mentioned to her, and she had very limited knowledge about the common deseases from her area of knowledge. She wanted me to do tests that were completely unrelated to my case, but were related to her specific research domain on which she has several papers written. At the same time, she didn't want to me to do the control test for the disease that I've just recently had. Also, whatever we agreed upon with her, she never followed our agreement and always wanted me to come for one more appointment and do more completely useless and unrelated tests. All the supporting staff from laboratories and reception was also not helpful and incompetent. Overall, don't recommend this medical center as it is a complete waste of time.

(Translated by Google) Awesome! Just like a clinic, ZBC, hospital should be. Everything can be found under one roof and therefore at home. Same-day consultation and diagnostics. After that, the operation took place within a few days, which was very pleasant for me because I was in a lot of pain and I wanted to get rid of it immediately. I think they are much faster than other orthopedic clinics, where there are a lot of waiting times. (Original) Geweldig! Precies zoals een kliniek, ZBC, ziekenhuis hoort te zijn. Alles is onder een dak te vinden en dus gewoon in huis. Op dezelfde dag consult en diagnostiek. Daarna vond de operatie al binnen een paar dagen plaats, voor mij heel prettig want ik had veel pijn en ik wilde er wel gelijk vanaf zijn. Volgens mij zijn ze veel sneller dan andere orthopedische klinieken, waar veel wachttijden zijn.

(Translated by Google) Bad hospital ... especially “orthopedist” pijnenburg (doesn't want to call him a doctor) disgusting man who doesn't reassure the patients or gives them the feeling that he knows what he's doing. Very bad experiences, and reading the other reviews, I'm certainly not the only one (thought it was me) BAH !! 0 star concern, 1 star toilets that were clean! (Original) Slecht ziekenhuis... vooral “orthopeed” pijnenburg ( wil hem geen dokter noemen) walgelijke man die de patiënten niet geruststelt of enigszins het gevoel geeft dat ie weet wat ie doet. Hele nare ervaringen, en aan de andere reviews te lezen ben ik zeker niet de enige ( dacht dat het aan mij lag ) BAH!! 0 sterren zorg, 1 ster toiletten die waren schoon!

(Translated by Google) Nowhere to drink you will be referred to the station ... because of Corona after 1.5 hours of waiting .... maybe tip dispenser with disinfectant next to it ... (Original) Nergens iets te drinken word je naar het station verwezen ...vanwege Corona na 1,5 uur wachten .... misschien tip automaat met ontsmettingsmiddel ernaast ...

(Translated by Google) This 'hospital' is so gross. When I was on the operating table at another hospital, the doctor had to double check whether he was going to operate on the right side, because they never sent my CT scan. While they lied up to 3 times that they did. Not to mention that they lied when I called my CT scan that the department in question was supposedly closed. When I said that I was going to file a complaint about this, I was suddenly called back 7 minutes later and that department was wonderfully opened. Really a disgusting company, really cannot be called a hospital. (Original) Dit 'ziekenhuis' is zo walgelijk. Toen ik op de operatie tafel bij een ander ziekenhuis lag moest de arts nog dubbel checken of hij aan de juiste kant ging opereren, omdat ze nooit mijn CT scan hebben opgestuurd. Terwijl ze tot 3 keer toe logen dat ze dit wel hadden gedaan. Om nog maar te verzwijgen over dat ze logen dat toen ik over mijn CT scan belde, dat de betreffende afdeling zogenaamd gesloten was. Toen ik zei dat ik hierover een klacht ging indienen werd ik ineens 7 minuten later teruggebeld en was die afdeling wonderbaarlijk geopend. Echt een walgelijk bedrijf, is echt geen ziekenhuis te noemen.

Unprofessional assistant staff and especially the pharmacy. They tried to charge me 300 euros for doctor assistance even after my insurance company covered all fees in advance for 30 seconds of doctors time. It took them 30 minutes to figure it out with the insurance company and exactly 30 seconds for the doctor to diagnose what I have and to give me antibiotics. Later on after giving me the prescription the pharmacy couldn’t find it ,took them extra 30 minutes to find the prescription. the woman with head cover talk in front of me with someone on the mobile 15 maybe minutes and laughing when I actually waiting for her and then gave me expired medicine. Which forced me to come back to this clinic and exchange. The only reason I not give 1 star is because doctor seems to be good and they fixed the issue.

After my surgery, medical staff came to me and said that I have to change my clothes even though I had pain. That means I have to leave the hospital ASAP. He didn't even bother himself to ask how do I feel in the first place. After I sent my complaint, nothing replied yet. Good Job!! Keep going that way!! TERRIBLE EXPERIENCE!!!!

Don't answer any call from Acibadem, it's a SCAM On the 2nd day of this year, i received a call from anonymous number which it turned out it was a (doctor) from Acibadem asking me about my symptoms that i had in my kidney. We spoke only about 5 minutes. In that call i received no advice or any kind of service at all. So no consultations no advices no prescription, NOTHING. Then she told me to make an appointment to do some checks but i refused because i read the comments later and i knew they were and still a SCAM. Nevertheless, on May i have received an invoice to pay 316 euro, because according to them, consultation calls are paid !!!!! So imagine someone calls you and provide no service, no advices, and does not declare that you would be invoiced, just because you answered a meaningless call !!!! I raised a dispute and they claimed that the (doctor) wrote down a thorough report about my case which is the biggest lie I've ever heard of. I asked them to share with me the report and no answers or a reply on my emails and reminders yet. Please be aware of this place and avoid it at all costs.

you came here, read about the reviews and think "oh it cannot be that bad" I assure you it's so much worse than the reviews. Everything is handled here poorly, no one knows about what is going on, you need to tell people the same thing over and over. They don't have any kind of communication between the departments and end of the day they charge you so much more than other hospitals. So just, stay away. Many of us failed, you just keep away and save yourself.

The prices are not honestly shared. I ended up with the huge amount for a 10minute chat with the doctor, where nothing was solved and neither advice given. The amount was not covered by the insurance and I do have a good insurance plus an extra package in it. I am sure I will avoid this institution in the future.

I would avoid this clinic. I have been trying to get my MRI scan result for over 2 weeks now without any success. I have also tried to call, after 10 mins on the line, I do not get any reply.

(Translated by Google) Excellent help from Drs Rachid Saouti and Dr Bas Pijnenburg. Thanks to good cooperation, I was operated very quickly. Communication was very good. And Drs Saouti really thought along with me. Operated and now recovering 😀 (Original) Uitmuntend geholpen door drs Rachid Saouti en dr Bas Pijnenburg. Door goede samenwerking ben ik erg snel geopereerd. Communicatie was zeer goed. En drs Saouti dacht echt met mij mee. Inmiddels geopereerd en nu herstellen 😀

(Translated by Google) Bad experience with radiologist child of 5 with him for ultrasound blind bowel child of 5 could not get blind bowel inflammation according to him picture diarrhea also did not fit I was abruptly covered in pieces that I told my story that in other son m appendicitis symptoms were exactly the same he very arrogant said I am the doctor he certainly did not know a blind intestine a few hours later son was admitted to hospital walking day sicker with appendicitis and had to stay v operation grandson in olvg west operated on appendix had already burst (Original) Slechte ervaring met radioloog kind van 5 bij hem voor echo blindendarm kind van 5 kon volgens hem geen blindendarm ontsteking krijgen plaatje diaree paste er ook niet bij ik werd abrupt onder brokken dat ik mijn verhaal deed dat bij andere zoon m blindedarm onsteking symtomen precies zelfde warren hij heel arrogant zei ik ben de arts hij wist zeker geen blinderdarm paar uur later zoon in ziekenhuis opgenomen werd loop v dag zieker met blindendarm ontsteking en moest blijven v operatie kleinzoon in olvg west geopereerd blindedarm was al geknapt

(Translated by Google) No organization at all, amateurism at its best at Acibadem. Doctor gives incomplete prescription, we find out at the pharmacy. We call Acibadem and after 1 hour they call that the prescription is at the Pharmacy. Drove to the pharmacy, unfortunately no prescription. More than 1 hour on the phone with Acibadem and they just hang up as cheeky as they are. Call again and join the queue. After more than an hour they finally know how to send an email. (Original) Totaal geen organisatie, amateurisme ten top bij Acibadem. Arts geeft onvolledige recept mee, bij de apotheek komen we daarachter. We bellen naar Acibadem en na 1 uur bellen ze dat het recept bij de Apotheek is. Naar de apotheek gereden, helaas geen recept. Ruim 1 uur aan de telefoon met Acibadem en zo brutaal als dat ze zijn hangen ze gewoon op. Wederom bellen en in de rij aansluiten. Na ruim een uur weten ze eindelijk hoe ze een mail moeten sturen.

Visited for my dental care. Easy access, nice closed parking. Very friendly and welcoming staff and atmosphere.

Terrible experience. They never directly answer the phone and ask you, after waiting and waiting, to send an email to their call center to an address that does not exist. They do not keep to their promises or appointments. It takes forever to schedule a promised appointment or to get follow-up on procedures. You cannot have your insurance pay them directly but you are required to do the paperwork yourself. Definitely do not recommend!

Horrible exeperience, totally unprofessional. total lack of communication, doctor not interested at all, not even payng attention during the visit, just typing on the computer, I did some exame there and waiting for the response with no clue of when they will be available. I would not send there my worst enemy

Horrible hospital with rude staff!! They have zero customer service and don’t care about patients at all!! Just one example: during my intake appointment on a Thursday, they scheduled a surgery (with Dr. LAKI STANOJCIC - who is really nice btw) for next Friday (not coming Friday) and said they would call with the details. I called every day from the following Monday through Thursday: I was told that the staff will call me the next day (each time); and finally, during my THIRD CALL ON THURSDAY at 5pm, I’m told there is no surgery and that they’ll call to reschedule. It’s been 2 weeks since then and NOTHING. I even emailed them asking if the doctor (DRS. LAKI STANOJCIC) even wants to do the surgery, but as usual, no response. Just incredibly rude! As an ill patient, this is unacceptable. If you have the option, please go somewhere else. This hospital and staff just don’t care. Doesn’t matter if you contact them by phone or email, they’ll just shrug you off. Oh, and the best part: you have to file your own insurance claim! Why doesn’t the hospital file it themselves instead of spending so much time and energy sending numerous emails/letters to the patient (especially when it’s been done and we’ve sent proof via email)?!

Excellent service and care. Surgeon was kind and understanding. After being on the waiting list for surgery for more than a year at another hospital (and being literally scolded when I called to enquire about the waiting time) it was a relief to have surgery scheduled a week after initial consultation. All staff was professional, friendly and efficient. Highly recommend!

Useless! Never and never i will come back even if it will be the last clinic on the earth. They just try take your money for useless consulting. After we spent 600 euro for very superficial visit the result of doctor is: i dont know what is your problem. Also is very very difficult to get in contact with zorgadministratie, they truly ignore your email until you dont stalk them with emails and nothing concrete. I don't raccomend to anyone unless you dont want to wast your money.

I came to this hospital in 2020 to see Dr. Kaufmann. I was referred due to having major pelvic pain and intestinal pain. Moreover, I had not had a period in months. Big indicator for PCOS. She told me that I was perfectly healthy and she mentioned that she would know as “she is super good at her speciality”. She told me and my husband this several times. 2 years down the road I move to the US where I was diagnosed with MAJOR endometriosis/PCOS/infertility…. If you are a woman and having severe gynecological issues like me, I strongly suggest you look for another opinion if you don’t get your answers with Dr. Kaufmann.

10 min visit without any help and a huge bill that my insurance is not paying for, how can this place even exist?

(Translated by Google) Ridiculous. My aunt almost (literally) had a heart attack from a bad doctor. He already looked very clumsy but yeah, you don't just think that the doctor is not capable enough. After our incident, he was also fired immediately and his successor was better. But still, high risk of trusting a doctor here. Often everything is also very unprofessional. (Original) Te gek voor woorden. Mn tante kreeg bijna (letterlijk) een hartaanval door een slechte arts. Hij zag er al heel klunzig uit maar jah, je staat er niet zomaar bij stil dat de dokter niet capabel genoeg is. Na ons incident is hij ook direct ontslagen en was zijn opvolger wel beter. Maar toch, groot risico om hier een arts te vertrouwen. Vaak verloopt alles ook erg onprofessioneel.

This review is regarding Drs Olga Kaufmann, a gynecologist. If you are looking for good female care, I advise you to look further. Below the experience, my girlfriend had to endure. My girlfriend, an ex-pat from Germany used to proper (female) healthcare, was always experiencing heavy period pains with her copper IUD. However, the month leading to our visit, the pain got heavier and lasted for weeks. We looked and eventually found the international medical center, the German education of the Drs gave the final push to get an appointment. This hope for good care was over after we were seated down in the waiting area without knowing when Drs Kaufmann was available to see my girlfriend despite the appointment. It took more than 90 minutes before Drs Kaufmann entered the waiting room, not paying attention to the patients waiting, casually having a chat with the receptionist. The Gucci handbag and shoes felt a bit out of place, but who am I to judge. It was my girlfriend's turn to be seen. The coldness and distance couldn't be easier to spot. My girlfriend, happy to be helped and visiting a professional, shared her symptoms. Long story short, it turned out she was pregnant while having a copper IUD! As this pregnancy was unwanted, she informed about abortion. Because of her Christian religion, Drs Kaufmann does not perform an abortion on women. However odd that a doctor is not following the modern Hippocratic Oath but choosing religion instead, it is perfectly legal in The Netherlands. Being a good Doctor, Kaufmann called to a clinic that "does abortions and can help you out as soon as possible." Thank you, Drs Kaufmann! The following day we arrive at the clinic. Seated in the waiting room, you are greeted with pictures of newborns and happy family's. Not what you expect at an abortion clinic, right? It turned out that she wasn't referred to an abortion clinic but to a clinic specializing in complicated pregnancies, instead of showing empathy and providing care. Drs Kaufmann again placed her religious beliefs above the care of her patients. Drs Kaufmann's unnecessary added stress and her contributions added trauma to an already traumatic experience. Months later, the bill arrived, EUR 700 for her 'consult.' Do yourself a favor, find a gynecologist who cares.

(Translated by Google) Was able to quickly go to neurologist drs. Tans. Immediately afterwards an MRI was made and it turned out to be a hernia. The original surgery date was pushed forward due to the vastly increased radiation pains and I was operated on within 24 hours by neurosurgeon Mr. Wolfs. No more pain. What a relief. Thank Acibadem for the good care and aftercare of the nurses, neurologist and neurosurgeon. (Original) Kon snel bij neuroloog drs. Tans terecht. Direct daarna werd er een MRI gemaakt en bleek het om een rughernia te gaan. De oorspronkelijke operatiedatum werd naar voren geschoven vanwege de enorm toegenomen uitstralingspijnen en ik binnen 24 uur werd geopereerd door neurochirurg de heer Wolfs. Geen pijn meer. Wat een opluchting. Dank Acibadem voor de goede zorg en nazorg van de verpleegkundigen, neuroloog en neurochirurg.

(Translated by Google) Operated almost 3 weeks ago by Dr. Pijnenburg, from A to Z everything was well arranged much better than in a regular hospital. Staff very knowledgeable and nice, Acibadem's facilities surpass all expectations thank you again! (Original) Bijna 3 weken geleden geopereerd door Dr.Pijnenburg, van A tot Z was alles goed geregeld veel beter dan in een regulier ziekenhuis. Personeel zeer kundig en aardig, faciliteten van Acibadem overtreft alle verwachtingen nogmaals mijn dank!

The worst experience I have ever had!! Karen was a receptionist and was so rude and wanted me to pay €300 just for a consult, she wanted time to “get out of her face”. Please believe the reviews and don’t come here. I will never come back!

The receptionists are so rude, it's actually comical. I don't think they realise how foolish their behaviour makes them look. I then saw Dr Bjagwandin who proceeded to gaslight me about my condition. As a patient with decades of experience living inside my body, I think I'm best qualified to know when something is wrong. As a medical professional, you're best qualified ( I hope) to figure out what exactly this 'something wrong' is. But how can you do that if you don't listen to what the patient is telling you? The whole experience just felt like a race to get me out the door as quickly as possible. I won't be coming back.

I’ve been to 2 practitioners there now. It’s going to be a hard pass on Acibadam. One in the pain center and another in neurosurgery. In the pain center I was dismayed that the nurses didn’t wash their hands, and I required injections. The doctor didn’t say anything to them. The nurses appeared very disinterested as well and one was popping bubble gum, which was unprofessional in this setting. Then, when I was referred to another specialist I was dismayed and very dissatisfied that the woman behind the counter in neurosurgery didn’t have the courtesy to look me in the eyes, and only addressed my husband. The appointment was for me and I had to sign over my patient records, which I said as much to her. She then attempted to give me a bit of attitude when I said the records are for me, and she said “I know”. Seriously, what kind of place is this? I can’t take it seriously when cleanliness isn’t taken into account and patients aren’t respected. This is not how you treat people. No, just a no for me!

The doctor that I went to was absolutely useless and without any examination and just from my words in 15 minutes she told me that my condition cannot be cured and I should just use medication for the rest of my life. And then a few months later I received a ridiculous bill for 250 euros, which is not covered by the insurance. If your GP sends you to this center, ask them to send you somewhere else.

(Translated by Google) The rules are very strict, there is a big difference 👍 with standard hospitals, it is absolutely great, you feel good here, mvg Building techniques (Original) Wel erg streng de regels groot verschil 👍 met standaard ziekenhuizen hellemaal top je voelt je goed hier mvg Bouwtechnieken

(Translated by Google) I was well helped with orthopedic surgery and now I am running for my hips there, very nice hospital, I also had an ENT and operated on my nose, I was very satisfied, I was also helped well by dental surgeon (Original) Ik ben goed geholpen bij ortopeet heb knie operatie gehad en loop nu voor mijn heupen daar hel fijn ziekenhuis heb ook bij kno gelopen en aan mijn neus geopereerd ben erg tevreden ook ben ik bij kaakchirurg ook goed geholpen

Extremely disappointing, the worst clinic ever. Especially the assistants in the gynecology department, they are grumpy even by phone, while I was speaking with them they hang up the phone. So rude. I have been waiting more than a week and a half and I have never been called as they say. I called twice in between. I don't know who is in charge of the employees, how they can treat the patients like that? This is inadmissible and against all values. We pay for services for someone to treat sick people so badly, shame on the hospital.

(Translated by Google) I had a wisdom tooth removed in this clinic. Everything went quickly and painlessly. The staff are friendly. The room is clean everywhere. Free parking is available. (Original) Мне удаляли зуб мудрости в этой клинике. Все прошло быстро и безболезненно. Персонал приветливый. В помещении чисто везде. Имеется бесплатная парковка.

Just came from an appointment here with very mixed emotions & opinions. The entry reception staff were very polite, welcoming & provided clear instructions for 1st time patients. Thank you for providing an initially great 1st impression. My 2nd stop was Radiology Reception who were not very clear providing instructions, but were polite. And through them I saw the radiologist who was very friendly, considerate and bubbly. Thank you for calming a bit of the confusion. My 3rd stop was the 1st floor reception who were beautifully kind and thorough. They also informed me that I needed to return downstairs for my previously taken x-rays to be copied by the Radiology Reception (who did not ask any of these questions). Then I met the Orthopedic Surgeon (Dr. Pijnburg) who was initially polite and direct that my problem wasn't easy to solve, however it's important for doctors to not make assumptions about patients. Ask questions to make an assessment, not assume what you think. I don't play the race card, but this comes up quite often when seen by a White doctor: the body of a Black person is different to that of other races. There are also many other genealogical factors that shape these bodies and your assumptions based on the body of a White person or even another Black person may not be fitting. All in all a place that can have 5 stars, but pay attention to details, speak with your patients, ask questions, provide guidance (not judgement) and you'll see improvement. PS: there is a need for more hand sanitizers on every floor and section of the building, not just at the entrance.

(Translated by Google) It is a very pleasant and beautiful clinic with lovely employees who have plenty of time for you. Approach also very personal. Cardiologist is knowledgeable and involved. Helped very quickly and professionally! (Original) Het is een zeer prettige en mooie kliniek met lieve werknemers, die alle tijd voor je hebben. Benadering ook zeer persoonlijk. Cardioloog is deskundig en betrokken. Zeer snel en vakkundig geholpen!

(Translated by Google) Very nice help I had surgery on two knees and I am very satisfied the treatment was great, both knees went well recovery went great (Original) Erg fijn geholpen ben aan twee knieën geopereerd een ben erg tevreden de behandeling was top aan alle twee de knieën zijn goed gegaan herstel ging super

(Translated by Google) After referral by the doctor, I would be called the same day. That did not happen. I called myself three times. I was promised three times that I would be called back. That has not happened either. I read that I am not alone in this bad experience, and that the concern here is also very impersonal. That is consistent with the way I am addressed. In short: no confidence whatsoever in good healthcare here. (Original) Na doorverwijzing door de huisarts zou ik dezelfde dag gebeld worden. Dat is niet gebeurd. Ik heb drie keer zelf gebeld. Er is drie keer beloofd dat ik teruggebeld zou worden. Ook dat is niet gebeurd. Ik lees dat ik niet de enige ben met deze slechte ervaring, en dat ook de zorg hier erg onpersoonlijk is. Dat strookt met de manier waarop ik te woord word gestaan. Kortom: geen enkel vertrouwen in een goede zorg hier.

(Translated by Google) Normally hospital 4 weeks waiting time, here within 3 days an evening appointment at the gynecology department. Very friendly and knowledgeable doctor. Fantastic!! And on the agreed day called by Dr. Chamorra with the results of a culture. The day before, a reminder via text message. I'm very satisfied! (Original) Normaal ziekenhuis 4 weken wachttijd.Hier binnen 3 dagen een afspraak savonds op afdeling gynaecologie. Zeer vriendelijke en deskundige arts. Fantastisch!! En op de afgesproken dag gebeld door dr. Chamorra met de uitslag van een kweek. De dag ervoor nog een herinnering via sms. Ik ben zeer tevreden!

(Translated by Google) in the beginning 15 months ago, nothing but praise, but last time 1 month ago, well, it has become even worse than the regular hospitals, yuck, especially the organization and the way in which orthopedic surgeon talks to you, very annoying and rather arrogant to my husband - I'm a lot smarter than that glorified carpenter, but I would never speak to others as if they weren't worth it. (Original) in het begin 15 maanden geleden , niks dan lof, maar de laatste keer 1 maand geleden , tja, het is nog slechter dan de reguliere ziekenhuizen geworden, bah, vooral de organisatie en de wijze waarop orthopeed met je praat, heel vervelend en nogal arrogant tegen mijn man- ik ben een stuk slimmer dan die veredelde timmerman, maar ik zou nooit zo spreken tegen anderen alsof ze het sop niet waard zijn,.

(Translated by Google) The same care as in a hospital, but you can go here quickly! The insurer simply reimburses. (Original) Dezelfde zorg als in een ziekenhuis, alleen kan je hier wel snel terecht! Verzekeraar vergoed gewoon.

(Translated by Google) very satisfied, fast switching, no number (Original) zeer tevreden snelle schakeling, geen nummertje

(Translated by Google) Never go to this clinic! I had complaints about gynecology, I turned to this hospital counting on professional help, because I read good reviews about this hospital. The wait for the recording was long, Dr. Kaufman took the tests, the results of which were all “perfect” according to her, although I had complaints and the disease progressed without drugs. Soon I had inflammation of the Bartholin gland, I went to the clinic for an emergency, they refused me, saying that all the doctors were busy. Never go to this clinic! You will always be “healthy” according to the results of their analyzes. Never go to this clinic! I had complaints about gynecology, I went to this hospital expecting professional help, because I read good reviews about this hospital. The wait for the record was long about 2 weeks, Dr. Kaufmann O. took tests, the results of which were all "fine" in her words, although I had complaints and without medication, the disease progressed. Soon I had an inflammation of the bartholine gland, I called to the clinic for an emergency, they refused me, saying that “all the doctors are busy we can’t receive you”. Never refer to this clinic! You will always be "healthy" according to the results of their tests. (Original) Никогда не обращайтесь в эту клинику ! У меня возникли жалобы по гинекологии , я обратилась в этот госпиталь расчитывая на профессиональную помощь , потому что прочитала хорошие отзывы об этом госпитале. Ожидание записи было длительным, доктор Кауфман взяла анализы, результаты которых были все «прекрасны» по ее словам, хотя у меня были жалобы и без лекарств болезнь прогрессировала . Вскоре у меня возникло воспаление бартолиновой железы, я обратилась в клинику для экстренного случая, они мне отказали, отвечая что все врачи заняты. Никогда не обращайтесь в эту клинику! Вы будете по результатам их анализов всегда «здоровы». Never go to this clinic ! I had complaints about gynecology , I went to this hospital expecting professional help, because I read good reviews about this hospital. The wait for the record was long about 2 weeks, Dr. Kaufmann O. took tests, the results of which were all "fine" in her words, although I had complaints and without medication, the disease progressed . Soon I had an inflammation of the bartholine gland, I called to the clinic for an emergency, they refused me, saying that “all the doctors are busy we can’t receive you”. Never refer to this clinic! You will always be "healthy"according to the results of their tests.

(Translated by Google) For 4 years going from one hospital after another to get pregnant.What but not working finally I came to acibadem. By the gynecologist dr kauffman very professional doctor who knows what she does and knew immediately which steps to take after an operation in acibadem became pregnant 2 months later and now a beautiful daughter. Am very grateful to her. Too bad about the reactions or experiences of the other. (Original) 4 jaar lang van de ene ziekenhuis na de ander om zwanger te worden.wat maar niet lukte eindelijk kwam ik bij acibadem. By de gynaecoloog dr kauffman hele professionele arts die weet wat ze doet en wist gelijk welke stappen te nemen na een operatie in acibadem 2 maanden later zwanger geworden en nu een prachtige dochtertje.ben haar heel erg dankbaar. Jammer van de reacties of ervaringen van de andere.

(Translated by Google) I was helped quickly. A double inguinal hernia was found. Within a few weeks I had an operation, only ... it turned out that the problem was not. I did not have a hernia. Certainly not two. There had never been any bulges. After this I walked for another year with this chronic pain, which was eventually resolved well in another hospital at the pain clinic. This institution does not have a pain clinic and therefore did not consider the associated conditions. I regret that I did not request a Second Opinion through the doctor before having my body cut. I regret going to an institution that probably "earns" from operations. I have filed an official complaint, but would advise everyone (no matter how much pain you are in) to get a second opinion before having your body cut. At the OLVG, they would never have done the surgery like that, they told me. (Original) Ik werd snel geholpen. Er werd een dubbele liesbreuk geconstateerd. Binnen een paar weken werd ik geopereerd, alleen... bleek dat het probleem niet. Ik had geen liesbreuk. Zeker geen twee. Er waren ook nooit uitstulpingen te zien geweest. Hierna nog een jaar met deze chronische pijn gelopen, die uiteindelijk in een ander ziekenhuis goed is opgelost op de pijnpoli. Deze instelling heeft geen pijnpoli en dacht daarom niet aan de bijbehorende aandoeningen. Ik heb spijt dat ik geen Second Opinion heb gevraagd via de huisarts voordat ik in mijn lichaam liet snijden. Ik heb spijt dat ik naar een instelling ben gegaan die waarschijnlijk 'verdient' aan operaties. Ik heb een officiele klacht ingediend, maar zou iedereen willen adviseren (hoeveel pijn je ook hebt) eerst een second opinion te raadplegen voordat je in je lichaam laat snijden. Bij het OLVG zouden ze de operatie nooit zo gedaan hebben, vertelden ze me.

My partner had a surgery here and the staff were very attentive and polite. The patient room was extremely clean and large, we joked it was like a hotel. Would highly recommend Acibadem.

I’d say the personnel of the clinic lacks professionalism: I awaited for test results more than 3 weeks, because the clinic assistant did not call back, as scheduled, to share the findings. I appreciated the customer support speaking English.

I called them 3 times, waited in the phone for 19 mins, as they dono where is my verwijsbrief, Verwijsbrief was sent to them end of June, after 19 mins the receptionist said very rudely, you will be called back by tomorrow or Monday as the verwijsbrief is in doctor desk ( this happened more than two weeks before) seems my verwijsbrief is still sitting or sleeping in doctors desk. From June end to August end, whenever I called instead of giving an answer they talked very rude and unpolite.

I went for a gynecological consultation, because I had been 3 times to the GP for that and it wasn't solved. The consultaion felt really rushed, and the doctor was telling me some basic general knowledge things about women's health and recommending me articles to read online. In the end she literally said something like "I know I didn't solve your issue but..". Then they charged me 290€ for this. Absolutely ridiculous.

We went on visitation to our friend who just had surgery. Apparently there is only allowed to have 2 visitors per 24h. Instead of asking nicely, the security guard started yelling inside the room, with the patient, and then escorted us out.

The one star belongs to the kind receptionist. Above that the experience with the Dutch doctors is once again very disappointing. The doctor was very rude and she couldnt explain me why I don't need an MRI while my doctor in Greece told me I need to do it as soon as possible! It's so funny that she told me to go back to Greece and do it, while I pay 150€ every month,having no health care in the Netherlands. I told her that she isn't going to pay my tickets to Greece and my doctor there. I have to do it. While I am paying here for everything I do,plus the health insurance, having no rights! Coming here, admit to yourself that you are just a number for these people. Anything happens to you,it's your problem. Find a solution yourself. Good luck to everyone who suffers and can't find treatment! Don't come here

Superficial medical advice; invented services on your invoice; extremely expensive and a lot of incompetence. Arrogance towards foreigners, an absolutely bad and unprofessional experience. The staff will try to mislead you, they would do anything for money. The consultation lasted less than 3 minutes, I was very sick and told I have "nothing", left from there with advice to drink tea. Stay away from this place.

Dr. Frejlach is an incredibly kind and compassionate Orthopedist. I feel so lucky to have found him. I had horrible experiences at the hospital and GP office and wasn’t until meeting him, restored my faith that there are a few good Doctors in the Netherlands that became a Doctor to actually help people, and not just how much money they can save the hospital. Desk staff and MRI techs are also quite nice and helpful.

I hope noone ever has to experience such poor, rushed treatment and such little care levels. Doctors have a legal obligation to protect our vital interests, mine certainly did not fulfill this obligation. Acibadem states a goal to « provide patients with all their health-related wishes and needs, in order to lead the healthiest life possible ». The feeling we get is they do not care about your well-being: the doctor is impossible to speak to, they do not return your calls, never reply to emails, and send this standard response every time ´Your response will be forwarded to the relevant department.’ Avoid ever going there!

As someone who has lived in different countries and is struggling with the reliability of the Dutch healthcare system I can assure you that Acibadem IMC is a game changer. They provide private clinic service level, covered by insurances. The part that is not being covered by your insurance Acibadem itself is covering. On the contrary to most Dutch clinics, you do not have to wait endlessly to get an appointment. Once you have the referral letter from your GP, Acibadem contacts you within a day to make an appointment for a few days after. The doctors I had appointments with over the years were Dr. Stanojcic (KNO), Dr. Klomps (cardiology) and Dr. Kaufmann (Gynecologist). All were specialists with tremendous and state of the art knowledge in their fields who solved my issues. I am grateful for Acibadem to regain my trust in the Dutch healthcare system.

I have just arrived home after a surgical procedure, which I don't even know if it will be successful. I wanted to leave a review anyway, because the place looks really amazing and with top equipment. I was helped by doctor Ivo ten Hove, which not only was super clear in explaining the procedure, but was also a very kind and supportive person during the procedure. I was a bit scared and I had tears flowing down my cheeks from the pain, but it made me feel secure being in the hands of the doctor which gave me also emotional confort during the procedure; I appreciated that more than anything else. However it will go (I need to do a check up and see how it will heal), my experience with the clinic was very good. Thanks doctor Ivo ten Hove, for being such a nice, kind and professional person; people like you make a difference in an organisation like that.

Looking back a week after my surgery, I can only say it took abit long to get to my actual diagnosis, however once my assigned specialist discovered the pain I was in, things rolled out pretty fast till the day of surgery. Upon arrival at hospital for surgery, the surgical team worked within 30mins preping me for the operating table. Can't forget doctor Herman🤩 a very funny person and Max the evening nurse who basically CARED for me the moment his shift begun.He was literally there every moment I needed him. I didn't have to ring the bell. It's like we communicated telepathically. He noticed someone just out of surgery and gave me all the care I needed that the other females nurses didn't even try hard to do. The nurse who discharged me was also kind and helpful. Unfortunately I didn't get her name. All in all ACIBADEM can be a place to recommend

Went twice for blood test. Both times the sample was lost!

Great dental surgery experience. I have two wisdom teeth removal surgeries, both involve horizontal growth which necessitates drilling. But it was over in 10 minutes, with minimal pain afterwards and that I don't even need to take all the painkillers prescribed.

VERY PROFESSIONAL ,CARING AND POLITE

The worst! Don't go there! They charged me 275 EUR for a consult in which they stated that they wouldn't help me. I had to wait half an hour, they saw me for 5 minutes. Told me that they couldn't help me and that was that. To receive a their bill for 275 EUR is a disgrace and below any moral standards

(Translated by Google) I TAKEN INTO THE SATISFACTION SURVEY WHAT ANONYMOUS WAS MENTIONED IN THE E-MAIL I RECEIVED AFTER AN EXCESSIVE TREATMENT. AFTER I PASSED MY LABORATE EXPERIENCE I WAS NO LONGER WELCOME TO ACIBADEM. BECAUSE IT IS NOT ANONYMOUS, ACIBADEM FIND OUT THAT I GAVE THE UNDESIRED SCORE. THAT ONE STAR I MUST GIVE ACIBADEM IS NOT EVEN WORTH. (Original) IK DEED MEE AAN DE TEVREDENSHEIDS ONDERZOEK WAT ANONIEM WERD VERMELD BIJ DE MAIL DIE IK ONTVING NA EEN BELABBERD BEHANDELING. NADAT IK MIJN BELABBERD ERVARING HAD MEEGEDEELD WAS IK NIET MEER WELKOM BIJ ACIBADEM. DOORDAT HET NIET ANONIEM IS, IS ACIBADEM ER ACHTER GEKOMEN DAT IK DE NIET GEWENSTE SCORE GAF. DIE ENE STER DIE IK VERPLICHT MOET GEVEN IS ACIBADEM NIET EENS WAARD.

(Translated by Google) the doctor (ortho) was impatient, gives hardly any information and reacted irritated when you ask questions about the upcoming operation and what to expect afterwards - I have the idea that he just did not know - for that reason I will have surgery elsewhere, this didn't feel right- (Original) de arts (ortho) was ongeduldig, geeft nauwelijks informatie en reageerde geïrriteerd als je vragen stelt over de komende operatie en wat je kan verwachten erna- ik heb t idee dat ie het gewoon niet wist- om die reden ga ik me elders laten opereren, dit voelde niet goed-

(Translated by Google) I find the arrogance of the orthopedic surgeon and the total absence of follow-up care worrisome, I do not even mention the dramatic logistics, which used to be excellent, and now the last appointments were completely absent (Original) de arrogantie van de de orthopeed en de totale afwezigheid van nazorg vind ik zorgelijk, ik heb niet eens over de dramatische logistiek, die voorheen uitstekend was te noemen, en nu volledig afwezig was de laatste afspraken

(Translated by Google) I am currently under treatment in this hospital because the waiting times in other hospitals are far too long. Been there a number of times and a good experience so far. The rooms are super sleek and clean. Friendly nurses and the doctor I am being treated with is also nice and cooperative. (Original) Ik ben momenteel onder behandeling in dit ziekenhuis omdat de wachttijden in overige ziekenhuizen veel te lang is. Ben er een aantal keer geweest en tot nu toe een goede ervaring. De kamers zijn super strak en schoon. Vriendelijke verpleging en de arts waar ik onder behandeling ben is ook fijn en meedenkend.

I just had a knee prothesis done yesterday by Dr. de Man. I found the whole treatment from start (a few weeks ago with consult, radiology, screening) till today (coming home after the operation and a night stay) a very professional experience. The friendly conversations with Dr. De Man and staff was open, relaxed and helpful! My gratitude to all!!

(Translated by Google) I went for physical therapy and heart control, the doctors are experienced and the staff are very good. (Original) Fizik tedavi ve kalp kontrolu icin gittim doktorlar tecrubeli ve personel cok iyi tesekkurler

(Translated by Google) By far the best experience I've had in the medical circuit in recent years. Reception and decoration of a five-star hotel, but with free parking garage. Dr. Stanojcic is a very knowledgeable and witty man. I really came home with a cheerful mood, I can't say otherwise. (Original) By far de beste ervaring die ik de afgelopen jaren in het medisch circuit heb gehad. Ontvangst en aankleding van een vijfsterrenhotel, maar met gratis parkeergarage. Dr. Stanojcic is een heel deskundige en ook geestige man. Ik kwam echt thuis met een opgewekt humeur, kan niet anders zeggen.

(Translated by Google) Great Clinic Helped super fast. Intake interview with Dr. Now very friendly. Very expertly operated by Dr. Hummelink. Very sweet nurses. In short, very lovingly from the desk to the treatment. I want to thank everyone for all the good care. Martha Blacksmith (Original) Geweldige Kliniek Super snel geholpen. Intakegesprek met Dr. Tans ontzettend vriendelijk. Zeer vakkundig geopereerd door Dr.Hummelink. Ontzettend lieve verpleegkundigen. Kortom vanaf de balie tot aan de behandeling zeer liefdevol. Ik wil iedereen bedanken voor al de goede zorgen. Martha Smid

(Translated by Google) very bad dental surgeon (Original) zeer slecht kaakchirurg

(Translated by Google) Anterior cruciate ligament operation. Regardless of the corona time I had my MRI pretty quickly and some time later the surgery. Well-informed, great people in the department and the operation went well (partly thanks to the expertise of Mr. Pijnenburg!). I definitely recommend this hospital! (Original) Voorste kruisband operatie. Ongeacht de corona tijd vrij snel mijn MRI gehad en enige tijd later de operatie. Goed geïnformeerd, fijne mensen op de afdeling en de operatie is goed verlopen (mede dankzij de deskundigheid van de heer Pijnenburg!). Ik raad dit ziekenhuis zeker aan!

Perfect surgery experience

I was operated on by Dr. DRS. MARJOLIJN OOMENS Kaakchirurg: really a very rude, arrogant person and with a bad way of doing and working. I have a giant hole left in my mouth now!

(Translated by Google) I have had inguinal hernia on both sides and umbilical hernia surgery. Thanks Dr. Faraj and the team For the good care and aftercare. 👍 (Original) Ik heb liesbreuk van beidekanten en navelbreuk operatie gehad. Bedankt Dr. Faraj en de team Voor de goede zorg en nazorg. 👍

Fixed rate of 422 euros per consultation, not quite disclosed in advance, especially surprising when the second consultation is scheduled just mere days after the "closing period" allowing them to charge a second time, mind you, even a phone call to check on you will cost the same, no need to actually set foot there. Ohh and no diagnostic and treatment was provided... Edit: in response to the advice of acibadem, I have contacted your services and was told this is what it is...

I've been coming to this clinic for a year now due to a issue with my feet. I've always had a pleasant experience with the staff - specially in Radiology and the Orthopedic nurses that prep me to the surgery last year. But today was out if the ordinary, in 30min I had a X-ray (one very nice lady that even greeted me on my native language), an appointment with a new doctor and the treatment I needed. The doctor was so caring that she even changed the size of the needle when I mentioned I was scared of needles.. Drs T. Van Strien, I am so grateful for the appointment and care today. Got her card to make sure I save this name for future appointments and share the word, great experience!

Terrible experience. The specialist did not show any sort of interest in the problem I had and sent me home with a negative response while I still am having problems. Will be forced to go to another clinique, absolute waste of money and time.

It felt like the specialist I saw really couldn't care less... because of this coupled with the lack of service at the reception, I decided against treatment here.

Nice hospital, very clean. The admin staff did not arrange correctly my appointment, and I was not scheduled in the system when I got there, however the receptionist and the doctor clarified everything in 5 mins and made time for me. The doctor was extremely nice and empathetic, he dedicated a lot of time to listen to my case, ask questions, perform a physical examination, explain the issue and next steps. I felt very reassured and confident I was in good hands.

Rude and unhelpful staff. They don’t even speak english and refuse to help you over the phone even. It is visibly obvious they care more about marketing that actual health care. Avoid at all costs and go to a more professional health centre.

I think usually people do not forget to complain. Because when everything is ok we forget to say " thank you". So. I want to say "thank you" to a doctor, Mevr. K.M.B. van Nielen. Before I started treatment, that Mevr. K.M.B. van Nielen gave me, my life was gray and full of pain. After Covid I didn't smell 2 years. I had often headaches, 2 huge spasms, I always feel like I didn't sleep enough, I usually have a strange pressure in my head, that made me more slow, even difficult thinking, and I had feeling of anxiety by small reasons.I didn't think that all these things are connected somehow. Now. I do not have headaches, I sleep like a child, I feel myself completely rested after dreaming ( and I see dreams))) Last spasm was really easy, so no need someone's help. I smell. Not so good as before the Covid. But first time after I had Covid 2 years ago. No feeling of anxiety. I feel myself normal person. And all that - thanks to Mevr. K.M.B. van Nielen. --

Slow and rude staff, everytime I’m referred here for an MRI I know I’m going to have to wait and follow up multiple times for results and staff NEVER apologised for making mistakes. It’s incredibly frustrating & expensive.

Very satisfied with all the services I had in this hospital, from the receptionist to the doctors and assistants, everyone treated me very nice,,,everything was explained to me very nicely,I had in 13 April spondylolisthesis surgery and the surgery was a success. Thank you. Dr S.M van Gaalen and his team.

Surgeon and the nurses were great. Literally everything else is terrible. I tried more than 10 times to get a reply regarding my upcoming appointment. Calling them doesn't help. Contacting them via e-mail doesnt help. I have seen butchers that treat their products better than they treat their patients.

I had a Discectomy operation last monday at Acibadem medical center and it went very well, doctors and nurses and everyone was super nice! Everything was clean and tidy, also the follow up was very good. Everything went fast, between appointments and the operation. I have a phone call appointment soon with the doctor. I’m giving 5 starts because it’s well deserved! Thank you! Im also amazed by the number of negative reviews, where is this coming from? Chill people lol

My overall experience with the orthopedist appointments and the surgery was very positive, but the invoices and admin afterwards was an absolute nightmare. It is impossible to get help and proper understanding being in between Acibadem and the health insurer. They dont answer the phone and are not helpful at all via email.

I don't understand Dutch so the receptionist tried to translate the consent form and barely translated two questions and filled it out herself. Little she knew that i noticed that she marked the wrong option for me that i corrected that i do not want any newsletter form you. The radiology department receptionist was kind of rude as i asked her if there's any assistant present with the doctor as I strictly prefer female. To that she sarcastically replied that I did not like at all. Then she asked my date of birth and last name. And told me to wait to have leg MRI or so. WTH! she was having a wrong patient and wrong details on computer. Atleast they should have some sensible people handling this sensitive information for not mixing up two patients together. When the assistant called me for the ultrasound, there was wrong patient information again and she sent me back to waiting room. All i was observing that they have alot of miscommunication and wrong patient information. Why don't they just train their staff well who are doing blunders Infront of patients. Doctor was nice but i think it's part of ethics to explain what are you gonna do touch and test/procedure. She didn't. Anyway, it was an overall okayish experience and j am not happy because it costed me a lot for hardly 10 minutes of ultrasound. 145 is a lot! Too pricey.