Maternity birth emergency to avoid. I went to emergency twice in a row and each time I didn't get a good welcome or good service, all the caregivers are Flemish and look down on themselves and don't smile at the French-speaker. We almost get attacked for pressing the call button.

(Translated by Google) Very bad care in emergencies. My friend arrives around 19h, with an ankle doubled volume, very painful and can not put his foot on the ground. We give him just a dafalgan upon his arrival and nothing else. A doctor just told him that she will have a radio and there ... More news for 3 hours ... 3 LONG hours to wait with a very painful ankle and with every little toe movement reminds her that she is very hurt. For a moment they put it in a box to put it back in the waiting room his swollen foot in the sight of all. No respect for modesty ... I can not believe it. And when I have the misfortune to call to understand the reason, the only excuse is that "people are between life and death" yes I agree but in the meantime we have not offered him ice cream or put her in a bed so she can rest and calm the pain. I am then told that I am being treated by the doctor but the receptionist answers me again by pretending to be the doctor and telling me that she just has to wait. To which I replied that it was inadmissible knowing the pain through which this person passes. I DO NOT recommend this clinic for questionable emergencies in patient management. Be careful if you are going to go there. (Original) Très mauvaise prise en charge aux urgences. Mon amie arrive vers 19h, avec une cheville doublée de volume, très douloureuse et ne sait plus mettre son pied au sol. On lui donne juste un dafalgan à son arrivée et rien d'autre. Un médecin vient juste lui dire qu'elle va avoir une radio et là ... Plus de nouvelles pendant 3h ... 3 LONGUES heures à attendre avec une cheville très douloureuse et qui à chaque petit mouvement d'orteils lui rappelle qu'elle est fort blessée. Pendant un moment ils l'ont mise dans un box pour la remettre ensuite en salle d'attente son pied gonflé à la vue de tous. Aucun respect de la pudeur ... Je n'en reviens pas. Et quand j'ai le malheur d'appeler pour comprendre la raison, la seule excuse est que "des personnes sont entre la vie et la mort" oui je suis d'accord mais en attendant on ne lui a pas proposé de glace ni de la mettre dans un lit pour qu'elle puisse se reposer et calmer la douleur. On me dit ensuite qu'on me passe le médecin mais la réceptionniste me répond à nouveau en se faisant passer pour le médecin et en me disant qu'elle doit juste attendre. Ce à quoi j'ai répondu que c'était inadmissible sachant la douleur par laquelle passe cette personne. Je ne recommande PAS DU TOUT cette clinique aux urgences douteuses au niveau de la gestion patients. Faites attention si vous êtes amenés à y aller.

Unacceptable behavior from the administration! After doing my best to explain in French, the lady rudely hung up because I could not say my birth date. I would understand this from a small hospital in a small town, but in Brussels, in the heart of the city, not having administration staff who speak English or are at least willing to be polite and transfer you to someone who does is ridiculous. (review on behalf of a colleague)

When you go to a hospital, the minimum you deserve is a humanitarian treatment, which I didn't have when I was there in June 2022. The doctors do not say too much, and you feel like a prisoner. It was a relief when they released me to go back home. I would not recommend it.

(Translated by Google) The staff will be happy not to help you. Slowness, disrespect and condescension are their oaths of hypocrites. Lack of empathy and staff skills To avoid. I strongly advise against Very bad experience. (Original) Le personnel se ferra un plaisir de ne pas vous aidez. Lenteur, irrespect et condescendance sont leurs serments d’hypocrites. Manque total d’empathie et de savoir vivre du personnel. À éviter. Je déconseille fortement. Très mauvaise expérience.

(Translated by Google) I will tell you my story. 11 years ago, my brother was a patient in this hospital. Unfortunately he is no longer with us ... Only thing I can say, that some doctors are not human, My brother was not welcomed because he was just a refugee. You imagine, when a super sick person, who is a refugee, who hopes that one saves his life ...... and he faces this kind of doctors who are not human, some of them even racist !! Today there is nothing I can do about it, my brother is no longer there. PS: dear doctors, do not forget that you are there to do your job, and not to discriminate between people ... between "yours" and between refugees / foreigners who are sick. Regards, M. Davtyan (Original) Je vais vous raconter mon histoire. Il y a 11 ans , mon frère a été patient dans cette hôpital. Malheureusement il n’est plus avec nous ... Seule chose que je peux dire , que certains médecins ne sont pas humains, Mon frère n’as pas été bien accueilli, car il était juste un réfugié. Vous vous imaginez , quand une personne super malade , qui est un réfugié, qui espère qu’on lui sauve la vie ...... et il fait face à ce genre de médecins qui sont pas humains, certains d’entre eux même racistes!! Aujourd’hui je n’y peux rien faire, mon frère n’est plus là. PS: chers médecins, n’oubliez pas que vous êtes là pour faire votre job , et non pas faire une discrimination entre les gens .... entre <<les vôtres >> et entres les réfugiés / étrangers qui sont malades . Cordialement, M . Davtyan

This is the worst hospital in Brussels in terms of giving reply to patients and also worst hospital in giving attending the patients. I went to the hospital with my pregnant wife for emergency treatment and they took 1 hr to check my wife's health. This is not at all good because she was crying all the time because of the pain in the lungs but They are saying we'll come back , we'll come back. How can you leave a person unattended and to die just like that. Worst hospital.

(Translated by Google) Refuse a loved one to go see a deceased person at the morgue because we were a little late for the appointment (the hospital being in the center and the tunnels being closed, the traffic was very dense). Without any empathy, a brunette woman with short hair usually responsible for the reception felt that she had already waited long enough and that she did not want to "take" the deceased out of the fridge ... A lot of empathy and tact did not is it not when you have just lost a parent !!! (Original) Refuser un proche d'aller voir un défunt à la morgue car nous avions un peu de retard au rendez-vous (l'hôpital se trouvant en plein centre et les tunnels étant fermés, le trafic était très dense). Sans aucune empathie, une femme brune aux cheveux courts responsable habituellement de l'accueil estimait qu'elle avait déjà assez attendu et qu'elle ne voulait pas "ressortir" le défunt du frigo... Beaucoup d'empathie et de tacte n'est-ce-pas quand on vient de perdre un parent !!!

Covering years: 2019-2022. Receptionist and doctors spoke English and was helpful. Clean hospital. Hospital is well located next to Rogier metro station. I recommend the plaster room/Gipskamer (excellent IMF custom made casts- see photo), the ENT for rhinitis problems, the orthopedist doctor, and acute tinnitus but not for chronic tinnitus management. Had surgery on leg veins, and the surgery went very well. Good kind staff , and a good and kind surgeon. Pleased with the results to date. With a GP referral, the Breast clinic told me I had "lumps" in my breast, but they did not know was it was. My GP referred me to hospital again. They did not tell me what the painful swollen lumps were. Radiologist (did the sonogram) was brusque. :-( Tinnitus-Hyperacusis: ENT doctor gave some medicine, and told me to research problem myself and try another hospital sudden onset tinnitus and HA. Cl Saint Jean needs specialists and assistants in the A&E department (ER/Urgence) to support the ER doctors. Without these they have to refer a patient from ER to a different specialist department, and then back to ER. This means other departments are oncall ( extra money and time) and legal responsibility of patient is transferred. Please get more assistants and specialists full time in ER: Makes internal billing more efficient, and speeds up patient flow, shortens patient stay, and improves patient and doctor satisfaction. Better for patients, for hospitals, and their staff

Some staff members are rude: I was today in the early morning in the emergency because my daughter had a lot of pain in her estomac, they did the first check and said we will wait for the doctor, I was very stressed because I have to leave and catch my flight of 6.40 to Barcelona (travel for work), so I simply ask one of the staff if it is feasebale that we leave at this time (because my husband will take me to the airport) and come back within 30 min, she said "it is not a shooping mall you enter and leave whenever you want and if you leavr you will do the subscription again and she said you only can decide if your flight is more important than your daughter!!! I was realy shocked by her manner

Gastro department was disappointing. Instead of asking abiut my issue..Doctor started ranting to me about why you dont speak french etc etc. I wonder whats wrong with these people,they think of Brussels as a globalised city and then they have this type of mentality. I went there for a second opinion and fresh diagnosis as my symptoms have worsened over time. But the Doctor refused to check up.bad attitude.

I had an appointment for a CT scan using a contrast agent. For some reason, they didn't use a contrast agent and when I asked about that and mentioned that my doctor had specifically told me to get a scan with contrast agent, they just told me the radiologist had decided that without the contrast agent would be enough for me and that he knew better than my doctor (without ever having met me or having ANY information about my condition). As my choice was confined to the scan without the agent or none at all, I went for the scan, but this is extremely disrespectful treatment and I still don't have any information why and how the radiologist made their blissfully wise decision. Extremely dissatisfied!

(Translated by Google) Hospital to avoid. Not only are the staff unqualified but they are also openly unfriendly. Moreover the word emergency is not part of their vocabularies. I even heard a nurse say insults to a homosexual patient. (Original) Hôpital à éviter. Non seulement le personnel est non qualifié mais en plus ils sont ouvertement antipathiques. De plus le mot urgence ne fait pas partie de leurs vocabulaires. J’ai meme entendu une infirmière proférer des insultes envers un patient homosexuel.

(Translated by Google) Dissatisfied care after a colonoscopy on the 6th floor from the nurses, ashamed !!! Even inadmissible !!! I had 7 operations and never a way to be treated after, I mean, by the nurses. I will not change anything, I only say the truth, having had a father doctor, I say formally what is it! I was made pay the towel to clean me after the colonoscopy! In other hospitals, patients go out to wash and clean !!!!!!!!! Everyone must know it! Nothing to modify !!! Operated after the Doctor Réza Chamlou, for the operation, I have nothing to say, it operates very well, but thereafter the contact with this surgeon is not good at all and it liquidates you as soon as possible, even from his office !!!!! Quick to Mieke to be left of you, a real current of air this surgeon. I heard many complaints from this clinic that loses its quality after surgery by its nursing staff! Obviously more nuns and that's a lot of it !!!! Very sad! As for the subject of a blood test, it takes a week in the laboratory to receive the result of the blood test that was urgent for an operation, then at the clinic the doctor has the results already in the afternoon !!!!! FOR RHUMATOLOGIST SERGE STEINFELD? I OFFER 5 STARS QU4IL MERIT WIDELY? KNOWING IT FOR 20 YEARS. LOOKING FOR WHAT IT FINDS? I INDIRECTLY SAVED 3 CANCERS BETWEEN ANY OTHER, ALL MY RESPECTS AND CONGRATULATIONS FOR HIS SKILLS !!!! GRAND THANK YOU DOCTOR STEINFELD !!! Liliane Kremer (Original) Mécontente des soins après une coloscopie au 6ème étage de la part des infirmières, honteux!!! Même inadmissible!!! J'ai eu 7 opérations et jamais une façon d'être traitée après, je dis bien, par les infirmières. Je ne modifierai rien, je ne dis que la vérité, ayant eu un Père médecin, je dis formellement ce qui en est!On m'a fait payer l'essuie pour me nettoyer après la coloscopie!!! Dans les autres hôpitaux, les malades sortent laver et propres!!!!!!!!! Tout le monde doit le savoir! Rien à modifier!!! Opérée après du Docteur Réza Chamlou, pour l'opération, je n'ai rien a dire, il opère très bien, mais par la suite le contact avec ce chirurgien n'est pas bon du tout et il vous liquide le plus vite possible, même de son bureau!!!!! Vite chez Mieke pour être quitte de vous, un vrai courant d'air ce chirurgien. J'ai entendu de nombreuses plaintes de cette clinique qui perd de sa qualité après opération par son personnel infirmier !!! Evidemment plus de religieuses et ça fait énormément !!!!Bien triste!!!Quant au sujet d'une prise de sang, il faut une semaine au laboratoire pour recevoir le résultat de la prise de sang qui était urgente pour une opération, alors qu'à la clinique le médecin a les résultats déjà dans l'après-midi !!!!! POUR LE DOCTEUR RHUMATOLOGUE SERGE STEINFELD? JE METS D'OFFICE 5 ETOILES QU4IL MERITE LARGEMENT? LE CONNAISSANT DEPUIS 20 ANS. IL CHERCHE JUS'QU'A CE QU'IL TROUVE? M'A SAUVE INDIRECTEMENT DE 3 CANCERS ENTRE AUTRE,TOUT MES RESPECTS ET FELICITATIONS POUR SES COMPETENCES!!!!GRAND MERCI CHER DOCTEUR STEINFELD !!!Liliane Kremer

(Translated by Google) Very bad care in emergency !!!! We ask the patients silence, we allow ourselves to treat the patients. The staff was especially rude especially the nurse named André who is so courageous that he did not dare to give his last name and hide his badge when we talk about our complaint (Original) Tres mauvaise prise en charge aux urgence !!!! On demande aux patients silence, on se permet de tutoyer les patients. Le personnel a ete particulièrement désagréable particulièrement l'infirmier qui se prénomme André qui est tellement couragent qu'il n'a pas osé donner son nom de famille et à cacher son badge lorsque nous évoquer notre plainte

(Translated by Google) I had a bad middle ear infection and the doctor did not look in my ear. Only when I asked. I came in the evening with a severe earache. I did not have any antibiotics and I had to wait 4 hours. (Original) J'ai eu une mauvaise infection de l'oreille moyenne et le médecin ne m'a pas regardé dans l'oreille. Seulement quand je l'ai demandé. Je suis venu le soir avec un mal d'oreille sévère. Je n'ai pas eu d'antibiotiques et j'ai dû attendre 4 heures.

I called this morning to make an appointment and just because I speak English the woman who answered the call just hung up!!! That was very very rude!! Apparently I wasn’t the only person who got the “royal treatment” because I just read here, others also had similar bad experiences. You should hire more professional staff who know customer service and basic phone etiquette. You should also consider hiring professionals who speak English too because not every one speaks French and Nederlands. In their defence not everyone is bad because the next person I spoke to was nice and helpful. I also got an immediate response to my email complaining about their bad service. I received an apology but still something needs to be done before you lose potential patients because even as I am writing this, I am wondering whether I should go to another hospital instead. After writing this review and reading all the other reviews, I have called and cancelled my appointment. I figured I don’t need to pay and get abused.

What a wonderful experience...from the paramedics with the ambulance to the excellent staff at the hospital. Spotlessly clean and modern facility. I was in the emergency room (a visitor from Canada), and I very much appreciate the excellent care I received.

I want to say a big MERCI to the maternity department. They took good care of me and my baby. Amazing people!

(Translated by Google) I broke my right hand that plastered me but my hand was super inflated in the plaster. I have been prescribed re-education sessions ... I had resonances of pain in my left hand. Today and Davos a clinical series I am proposed to recaser my hand that was not well cared for better use: ((( (Original) Je me suis cassé la main droite qu'on m'a platrée mais ma main a super gonflé dans le plâtre. On m'aprescrit des séances de rééducation... G eu d résonances de douleur à la main gauche . Aujourd'hui et Davos une série clinique on me propose de recaser ma main qui n'a pas été bien soignée pour mieux en avoir l'usage :(((

Extremely bad service went to a doctor with neck pains did a scan and 1 week later I called back because I got no news from my results or the doctor and they told me that he won't be working for the next 3 months and if there was something urgent with my neck they would've called me. Okay there might not be anything urgent but my neck pain is getting worst and worst everyday and it's been a month already and their solution is to give me another appointment for another doctor in the end of June which is months away! Worst service I've ever received since 8 years living in Belgium!

Since we live close to the hospital, we went to gynaecology on multiple visits. Our appointment never happened on time. The doctors are contracted and they come to duty very late. All our appointments(6 visits) are delayed by 1.5 hrs. We gave up and going to St luc which is far but perfect hospital.

Staff is very friendly but they did not know what was a supraventricual taquichardia, cardiac ablation and ondansetron. I said that I was allergic to a medicine and the doctor prescribed anyway and wanted me to take it. Reinforced that i was allergic and she said know. They all spoke English, French and Spanish.

I was taken in by ambulance after i was hit by a car. They checked me for spinal injury and sent me off leaving a second degree abrasion the size of a small pizza untreated. And of course, no one spoke dutch.

(Translated by Google) Very bad experience. Staff more than I hide, see unpleasant ... never again. (Original) Très mauvaise expérience. Personnel plus que je m'enfoutiste, voir désagréable... Plus jamais.

(Translated by Google) Monday, November 11th. Emergency Saint Jean. For an acute pain in the elbow surely tendinitis. More than 4 hours wait for the final to see the doctor not to obscure his by just a bandage with alcohol and a painkiller. SERIOUSLY is this the medicine in Belgium? ?? (Original) Lundi 11 novembre .urgence saint jean .pour une douleur aigüe au coude sûrement tendinite. Plus de 4h d attende pour au final voir le médecin pas d d'occultation de sa par juste un bandage à l l'alcool et un antidouleur. SÉRIEUSEMENT c est ça la médecine en Belgique ? ??

(Translated by Google) To avoid. (Original) A eviter.

Waiting for long time in the emergency (about 2 hours). Worst hospital in Brussels never think to go there. Some nurses in the emergency ward was with vey bad attitude

Extremely disappointing . I was confirmed an appointment on 31st May with doctor Waskiewicz . I drove from Luxembourg on the day just to be informed to my surprise that the doctor wasn’t in and that he had to take unexpected holidays. Nobody informed me about this situation. On top of this, the staff at Route 770 was totally unprofessional, gossiping while I was waiting for them to process my data. They didn’t excuse themselves for this situation . Just mentioned they can offer me another appointment. No thank you ! They lost a ‘customer’ as I don’t want to have anything with them. I lost trust in their system.

(Translated by Google) Normally I did not even want to put a star but unfortunately to write a comment I must. So we had a meeting at 9:30 at the traumatologist but we went back at 10:30 and our consultation ended at 12h because we put a plaster then we had a meeting at the cardiologist at 13:30 but they took all the people who had appointment at 14h we are staying until 14:30 and there is no excuses I am warned that we have a appointment at 13:30 the woman she was spanking me that say yes we did not forget but 1:30 late cmment it is done (Original) Normalememnt je voulais meme pas mettre une etoile mais malheureusement pour ecrire une commentaire je dois . Alors on avait rdv a 9h30 chez le traumatologue mais on est rentrer a 10h30 et notre consultation s est terminer a 12h car il on mis un platre ensuite on avait rdv chez le cardiologue a 13h30 mais ils ont pris tous les personnes qui avait rdv a 14h nous on est rester jusqu a 14h30 et il y a meme pas d excuses je leurs est averti que nous avons un rdv a 13h30 la femme elle me fessait que dire oui on vous a pas oublier mais 1h30 de retard cmment ca se fait

(Translated by Google) Very professional. I went there for dentistry. First for care and then for the realization of implants. A whole team took care of me and today I am very happy with the result. They take the time to explain to you what their job is and each step of the project they will do. Everyone is always smiling and we are really well taken care of. (Original) Très professionnel. Je m'y suis rendu pour la dentisterie. D'abord pour des soins et ensuite pour la réalisation d'implants. Toute une équipe s'est occupée de moi et je suis aujourd'hui très content du résultat. Ils prennent bien le temps de vous expliquer en quoi consiste leur travail et chaque étape du projet qu'ils vont réaliser. Tout le monde est toujours souriant et on est vraiment bien pris en main.

I had a unpleasant experience in the emergency room. I had a high fever after first dose of vaccine, prior coming to the hospital I called them to verify if I could come, doctor urge me to arrive, but when I was in the room for triage I was treated with such a disrespect, a nurse measured my pressure on a thick pullover and incorrectly measured my fever( when I came back home, my fever was still high, no problem with my device whatsoever). She told me that all side effects are normal and I should take paracetamol. With almost 39 fever, heavy breathing, dizziness I should wait couple hours to see a doctor. Why at the first place they stated I should come to ER at all. Such of amount of sloppiness, disrespectful and uncaring behaviour makes me to change the hospital. Normally I was was satisfied with the service there ( well lately not, administrative service in orthopaedics department is just horrible). You lost another patient. Avoid this hospital when possible!

A nice hospital, with nice staff. The only resentment/negative comment I have is that when you call for info, departments or emergency room, almost no one speaks English. Its a hospital in the center of Brussels, with a lot of tourists visiting. You need at least basic communication skills in other EU languages. Be prepared to wait loooong time in the ER,from 3-6hrs, as there is always a lot of people.

Extremely bad service... I tried to call orthopedic service several times to make a follow up for my broken ankle and also due to the fact that my medical leave prescription was ending before my recovery or my next appointment. The rendez vous service said there was no dates available and when put through the service number waited on line for an average of 20 minutes with no news... After many patient attempts, even leaving the service voice messages with my number for a call back, no news... I finally decided to go personally to the Hospital (with my cast on my leg and crutches) where after explaining my situation to the person in the service reception Orthopedie, the reaction was simply to tell me there's only appointments schedule in a careless manner. This was extremely out of touch and rude - the lack of any consideration for my pain or my time. I'm looking forward into making a formal complaint about this matter as I don't tolerate this type of treatment, specially from a Hospital that should be aware that people are in distress and in need of a helping hand.

Excellent. Probably one of the hospital experiences. Very prompt, super friendly, great doctors and staff.

Friendly and professional care! Big thank you to doctors, midwifes and nurses in the delivery and maternity ward. We had two children delivered in this hospital with c section. Both times our experience was amazing! Very professional staff, well equiped and compassionate. Almost all staff speaks fluently French, Dutch and English. Everyone was so extremely caring and helpful. Big acknowlegment for the work of the night nurses, who were so attentive, always there to listen and help! Very professional but also very warm, friendly and really making you feel comfortable after giving birth. We want to thank you from the bottom of our hearts all the staff 🙏

(Translated by Google) Excellent clinic essential in the center of Brussels, very good pediatric service, all other services too. Excellent emergency service. Fortunately they are there (Original) Excellente clinique indispensable dans le centre de Bruxelles, service pédiatrique très très bien, tous autres services aussi. Service des urgences excellent. Heureusement qu ils sont là

(Translated by Google) You always have to wait a lot when you arrive for an appointment. The services are not well connected and we have to take papers from one service to another (even with months of separation between appointments) instead of having the different services manage everything in our files on the computer . The elevators are old ex slow. There is rarely natural light and the waiting rooms are not pleasant. Fortunately some administrators make an effort to be friendly. Doctors on most occasions were friendly and knowledgeable, but a pediatrician had made unnecessary homeopathic prescriptions (she is no longer on duty). (Original) Il faut toujours beaucoup attendre quand on arrive pour un rendez-vous. Les services ne sont pas bien connectés et on doit emporter des papiers d'un service à l'autre (même avec des mois de séparation entre rendez-vous) au lieu d'avoir les différents services gerer tout dans nos dossiers dans l'ordinateur. Les ascenseurs sont vieux ex lents. Il y a rarement de la lumière naturelle et les salles d'attente ne sont pas agréables. Heureusement quelques administratifs font un effort pour être aimables. Les médecins sons dans la plupart des occasions aimables et compétents, mais une pédiatre avait fait des prescriptions homéopathiques inutiles (elle n'est plus au service).

(Translated by Google) Worst emergency I have ever experienced, and I have already been to the emergency in 3rd world countries. Waiting almost 5 hours and still not getting a suitable doctor while you are told on arrival that the doctor is coming within half an hour ... And then this during a pregnancy .. if you want to continue you have to sign that against advice doctor leaves .. Unbelievable to experience this in a 'civilized' country. Must now go to an emergency in another hospital because Sint-Jan apparently have no doctors for the emergency. Then why are you in an emergency ?! Then just call it a waiting room where you can listen to almost choking people all your afternoon. (Original) Slechtste spoed die ik ooit heb ervaren, en ik ben al in 3de wereldlanden naar de spoed geweest. Bijna 5 uur wachten en nog altijd geen geschikte dokter krijgen terwijl je bij aankomst te horen krijgt dat de dokter komt binnen een half uur... En dit dan nog bij een zwangerschap..als je wilt voortgaan moet je tekenen dat tegen het advies vd dokter weggaat.. Ongelooflijk om dit in een 'beschaafd' land mee te maken. Moet nu naar een spoed in een ander ziekenhuis omdat Sint-Jan blijkbaar geen dokters hebben voor de spoed. Waarom heb je dan een spoed?! Noem het dan gewoon wachtruimte waar je naar bijna stikkende mensen heel je namiddag mag luisteren.

(Translated by Google) Catastrophic emergencies, you are sent home without any analysis and you are given inappropriate medication (Original) Urgences catastrophiques, on vous renvoie à la maison sans faire aucune analyse et on vous donne des médicaments pas adaptés

(Translated by Google) Lamentable clinic, we take your money and send you for a walk, without giving concrete answers to your questions. (Original) Lamentable clinique, on prend votre argent et vous envois balader, sans donner de réponses concrètes à vos questions.

(Translated by Google) Maternity renewed. Very available and top-notch nursing staff! (Original) Maternité renouvelée. Personnel soignant très disponible et au top!

Worst experience I bring my daughter to the emergency she’s 14 months fever 40 they let me wait six hours between one Dr she came and she told me no problem you can go home and you give her paracetamol second day same story and then we ended in the hospital for five days Just strange they don’t check even her blood test or urine test in the end she have huge infection in here urine and I told the doctor it’s bad small coming when she Make( pipi) she don’t even answer me worst worst experience never ever again.

Worst hospital in Belgium. The nurses in the labour ward are unprofessional. I never recommend this hospital. The gynaecology appointments never took on time. The delay can be up to 90 minutes or even forever

Negative experience in the emergency room, no information, unfriendly staff, very negative environment. There was only one (Dutch) doctor who was empathic and helpful, the two stars are dedicated to him. Would not recommend at all.

As an expat, I will never visit this hospital again. I don’t know the reason but I have to wait for the doctor in emergency for 7 hours with 40.2 fever. Thank god I went to another hospital because of which am alive today and writing this review

Every department have been, the doctors are helpful trying to save lives and see that you get the best help.

Very professional staff. We had many appointments at this hospital and it has always been a positive experience

I’ve been a regular patient for over 7 years at the Breast Clinic and other departments and can only applaud the dedication of the doctors and nurses who go far and beyond their duty. Having lived in many countries, I can only say that I’ve never come across a healthcare system that is so professional, accessible and affordable, but mostly also human in its interactions.

Deplorable organization of consultations, we are wandered between all the floors because of a file error (you must already understand the tablet system, easy for the elderly...), then you arrive late for the consultation and obviously the doctor is not thrilled !

The experience at this hospital was disappointing in every way. Waiting four hours with a five year old child is totally unacceptable (EMERGENCY). In addition, the lack of transparency regarding the doctor's visit adds to the frustration. Absolutely avoid.

No appointments made before 6 months of waiting! Don't waste your time...

Excellent service! Professional, polite, lot of care and attention! In each department: emergency recption, delivery, neonatal care, maternity, administration. Thank you all to help me !!!!

Prompt and professional. They worked with me in English, which I appreciated. Cost was very reasonable.

(Translated by Google) Very bad experience with the dentistry department, in particular with the Jacquet dentist. Confused, disrespectful and more stressed staff than the patients. Unable to have clear answers, contradicts yourself and brings in patients so as not to see them. The receptionist at level -2 was also disrespectful and apparently had no interest in the patients. It feels like a station counter ... In short, run away! (Original) Très mauvaise expérience avec le service de dentisterie, en particulier avec le dentiste Jacquet. Personnel confus, irrespectueux et plus stressé que les patient. Impossible d’avoir de réponses claires, se contredit et fait venir des patients pour au final ne pas les recevoir. La personne à l’accueil du niveau -2 était également irrespectueuse et n’a apparemment aucun intérêt pour les patients. On se croirait à un guichet de gare... Bref fuyez!

(Translated by Google) Hospital filled with incompetent! I was admitted to the emergency room for an allergy attack that degenerated at work. I was received by 2 nurses. The first one misdiagnosed my allergy and the second my sting badly (it gave me a sting of cortisone in the muscle which hurts me extremely). To top it off, I asked for a medical certificate (since I left in emergency work) and they gave me a notice! How do you want me to justify my absence without a certificate !!!!!! When I called the hospital to correct their mistake, the lady on the phone (extremely rude and condescending) minimized my problem and told me that the doctor gave a certificate if he wanted and that there was no no proof of a home delivery, or that it is written on my calling card that I was sent home ... I AM SHOCKED! (Original) Hôpital remplis d'incompétents ! J'ai été admise aux urgences pour une crise d'allergie qui a dégénérée au travail. J'ai été reçu par 2 infirmières. La première a mal diagnostiqué mon allergie et la deuxième ma mal piqué (elle m'a fait une piqûre de cortisone dans le muscle ce qui ma fait extrêmement mal ). Pour couronné le tout, j'ai demandé un certificat médical ( vu que je suis partie en urgence du travail) et elles m'ont remis un avis de passage ! Comment voulez vous que je justifie mon absence sans certificat !!!!!! Quand j'ai appelé l’hôpital pour qu'il rectifie leur erreur, la dame au téléphone (extrêmement désagréable et condescendante) minimise mon problème et me dit que le médecin donne un certificat si il le veut et qu'il n'y a pas de preuve d'un envoi au domicile, or que c'est écrit sur mon avis de passage que j'ai été renvoyé au domicile... JE SUIS CHOQUÉE !

(Translated by Google) First experience with a hospital due to sudden bad back pain. Although skeptical when reading the various opinions, I was very pleasantly surprised by the kindness, the professionalism, the proactivity and the efficiency of the healthcare team. In the heart of Brussels, it is easy to access. Inside, everything is extremely well marked and staff is posted at the reception to explain everything and guide the patient along his "hospital" journey. A big thank you to the team at Saint-Jean clinics. They made a moment that I apprehended pleasant. Thanks to all of them !!!! (Original) Première expérience avec un hôpital en raison d'une vilaine lombalgie soudaine. Bien que sceptique en lisant les différents avis, j'ai été très agréablement surpris par la gentillesse, le professionnalisme, la proactivité et l'efficacité de l'équipe soignante. Au coeur de Bruxelles, il est facile d'accès. A l'intérieur, tout est extrêmement bien signalé et du personnel est posté à l'accueil afin de tout expliquer et guider le patient le long de son périple "hospitalier". Un tout grand merci à l'équipe des cliniques Saint-Jean. Ils ont rendu un moment que j'appréhendais agréable. Merci à eux tous !!!!

(Translated by Google) A real butcher's shop To be strongly discouraged if you care about the person Pass hospital, incompetent doctor (Original) Une vrai boucherie A déconseiller vivement si vous tenez à la personne Hôpital de passe,médecin incompétent

(Translated by Google) Appointment at 9 am .. I arrive at 8:35 am .... I am taken care of at .... a .... 11 am all of this while being the first patient of the day in MRI .... NO COMMENT. (Original) Rendez-vous à 9h.. j arrive à 8h35....je suis pris en charge à....a....11h tout cela en étant le premier patient de la journée en IRM....NO COMMENT.

(Translated by Google) Nice welcome, and doctors are fine! but incompetent and inhuman nurses !! (Original) Accueil Gentil, et médecins que ça va! mais infirmiers incompétents et inhumains!!

(Translated by Google) Very good pneumology service. Dr. Schroeven is so attentive, a true professional. The reception has all the required qualities. (Original) Très bon service pneumologie. Dr Schroeven est tellement à l’écoute, un vrais professionnel. L’accueil a toute les qualités requises.

(Translated by Google) Thank you for your kindness. You helped me and I'm happy. Perhaps I could make your kindness in Slovakia otherwise. (Original) Merci beaucoup pour votre gentillesse. Vous m'avez aidé et je suis content. Peut-être je pourrais vous rendre votre amabilité en Slovaquie autrement.

Very rude and in a hurry assistant from the eyes exam at the reception another one who was more busy with her phone than us who were waiting. Kept me there for almost 2 hours and for nothing made me do an extra exam just for the sake of paying them more money. At the end the doctor did not prescribe me a new pair of glasses because he said the miopism was just "a little bit " more higher. To come in a few months to redo an exam. The waiting tivos very long and I was late to pick up my kid from school. I paid a lot of money and time for nothing. Not satisfied at all.

Professional, kind personnel, clean environment. Easy to navigate, everybody is helpful. Even parking is easy.

(Translated by Google) The endoscopy service is a horror. I ran into the African doctor who handled me like a bully and yelled at me when I told her I couldn't take the pain anymore. I also received derogatory remarks because I didn't want his male colleague to stay near me during this very intimate moment (it was a colonoscopy after all!) Also does not respond when you say "hello" and "goodbye". (Original) Le service endoscopie est une horreur. Je suis tombée sur la medecin africaine qui m’a manipulée comme une brute et m’a engueulée quand je lui disais que je ne pouvais plus supporter la douleur. J’ai également reçu des remarques désobligeantes car je ne souhaitais pas que son collègue masculin reste près de moi durant ce moment qui m’était d’une grande intimité (il s’agit tout de même d’une côlonoscopie!) Ne répond pas non plus quand on lui dit « bonjour » et « au revoir ».

(Translated by Google) This is the hospital where I was born (Original) C'est l'hôpital ou je suis né

(Translated by Google) A friend of mine died there during a coronary angiography. (Original) Une de mes amies y est morte lors d'une coronarographie.

(Translated by Google) Courage to the staff at this hospital !!! (Original) Courage au personnel ce cet hôpital!!!

(Translated by Google) Dermatology consultation doctor Willemart attentive and efficient, thank you very much But only 1 very small elevator ??? Serious! Only 2 people can take place Needless to say no one respects distancing People are aggressive and take their place. When will you have fluid access to consultations? (Original) Consultation en dermatologie docteur Willemart a l'écoute et efficace, merci beaucoup Mais 1 seul très petit ascenseur ??? Sérieux ! Seul 2 personnes peuvent prendre place Inutile de dire que personne ne respecte la distanciation Les gens sont agressifs et prennent place . A quand un accès fluide aux consultations ?

(Translated by Google) I had an endoscopic appointment for a gastroscopy. I ran into an incompetent foreign nurse (with glasses, deep voice and accent) !!! Preparing for a colonoscopy when I had an appointment for a gastroscopy. Fortunately the doctor found out. How can we recruit such people !!!! Lamentable (Original) J avais rdv en endoscopie pour une gastroscopie. Je suis tombé sur une infi étrangère (avec des lunettes, une voix grave et avec un accent) incompétente!!! Me prépare pour une colonoscopie alors que j’avais rdv pour une gastroscopie. Heureusement que le médecin s’est rendu compte. Comment peut-on recruter des gens pareils!!!! Lamentable

(Translated by Google) Very bad breast clinic. (Original) Clinique du sein très mauvaise experience.

I recently did a test at the hospital. So I called back to ask about my result the helpdesk worker put me on hold during our conversation and nearly didn't get back to me with any solution. I called her twice she refuses to put the call. I completely spoke French to her

I am an English only speaking Diplo based in Brussels that lives nearby. I went to ER on Saturday and the entire experience was excellent. Very professional, efficient, caring. Thank you Clinique Saint Jean.

For the past 15 years I have been going to this hospital for kidney stones which my body produces all the time. I have enjoyed many doctors over the years but was most recently impressed by Leslie Dalcorte who is new at St. JEAN. If you have a kidney problem go see her. She is a doctor with a great bedside manner. You will be satisfied. So happy I found her because I had quite a few stones and was in pain and she went out of her way to help immediately. And btw I have no problems with St Jean.

Hello everyone, I am currently still in my room. I am here for a one day intervention. I wanted to thank all the teams for their kindness and empathy. I was supported very well. I was in absolute stress. Thanks also to Doctor Ward and his team. You will understand that I am not saying see you soon, but you have been at the top. This is my experience, but I wanted to share it.

Extremely professional emergency service. Nurses are super helpful and doctors are very professional. Highly recommended for international travelers.

For all cases, our team listens to us from A to Z.

Very unfriendly pediatrician at the service without appointment which is there exactly to address non emergency cases. Half of the 10 minutes appointment was spent to reproach the mum for going there. When the kid was crying for the ear hurting, the mum should have given pain killer and wait (for what? For an infection to develop???). Not everyone is a doctor and can see what is going on for a ear hurting.

I was received with great kindness following an accident. Thank you to the reception staff, nurses and the head of the emergency department for this support.

Deplorable organization.

Just perfect

Good doctors, great nurses. Thanks for saving my life

Promt and professional, not too warm but spend only 4 hours in the ER, quickly done tests. I could speak in English, which I appreciate.

Dommage je suis obligé de mettre *, sinon je mettrai rien , au début mon mari s'est présenté aux urgences pour une otite et la il lont dit ici c'est 4h d'attendre mais si tu vas au méridien ils te prennent tout de suite on va les appeler , alors on est parti et on arrivant la bas un réceptionniste qui parle très mal français il a dit 2h30 d'attente parce avant ton arrivé on a prit d'autre malade (a 5min ), on a du aller consulter ailleurs, et pour moi une femme enceinte des douleurs et crampes abdominales et morte de fatigue , vertiges... on m'envoie un urgentiste et quand je lui raconte ce qui as il appel le service de gynécologie et la la surprise ils disent non on la prends pas ce n'est pas une urgence woow qu'elle compétence, le jours ou ils vont nous envoyer les factures je vais aller porté plainte contre eux . C'est un hôpital a fuire

(Translated by Google) Today I first saw Dr. Benjelloun Ghita, a dermatologist. A very friendly doctor, gentle, precise in her way of working. She also explains well. My appointment with her next year has already been set! (Original) Vandaag kwam ik voor het eerst bij dokter Benjelloun Ghita, dermatologe. Een een zeer vriendelijke arts, zacht, nauwkeurig in haar manier van werken.Ze geeft ook goed uitleg. Mijn afspraak van volgend jaar met haar ligt al vast!

(Translated by Google) I was asked to arrive at 8 am for a small operation. Impossible to know the time in advance. When I got there, I was told 2:30 p.m. (!!). At 2:30 p.m. I was told that they were late> there are still 2 people in front of me but it is impossible to give me a vague estimate of the time remaining (2h, 3h, 4h ???). I stayed on an empty stomach (without water) in a villainous room where he was dying for 8 hours for nothing !! We treat you like cattle, it's scandalous !! I strongly advise you to go elsewhere ... (Original) On m'a demandé d'arriver à 8h pour une petite opération. Impossible de connaitre l'heure á l'avance. Arrivé sur place on m'annonce 14h30 (!!). A 14h30 on m'annonce qu ils ont du retard > il y a encore 2 personnes devant moi mais impossible de me donner une vague estimation du temps restant (2h,3h, 4h ???). Je suis resté a jeun (sans eau) dans une chambre crapuleuse ou il fesait mourant pendant 8 heures pour rien !! On vous traite comme du betail c est scandaleux !! Je vous conseille vivement d'aller ailleurs...

(Translated by Google) Delivery block and maternity at the top !!!! Careful and super competent nursing staff no complaints I highly recommend ??? (Original) Bloc d'accouchement et maternité au top!!!! Personnels soignants aux petits soins et hyper compétents rien à redire ??? Je recommande vivement ???

(Translated by Google) 90 year old woman who was rushed to wait hours and everyone who came in was served for her probably her age they don't care about older people unbelievable what I had to do as a son to know something about my mom who is full is in her mind, luckily she had nothing Broken, and she was back home, mother told that everyone passed her, 1 person gave her a bottle of water after a few hours, behind the radiography, that younger generation once thinks you are old , you do not understand or realize anything, to be avoided like the plague! And those learned people cannot speak a single word yet in Dutch. (Original) 90 jarige vrouw , die werd naar de spoed gebracht , uren wachten en iedereen dat binnen kwam werd voor haar bediend , waarschijnlijk haar leeftijd hechten ze geen belang aan oudere mensen , ongelofelijk wat ik moest doen als zoon om iets te weten over mijn moeder die voledig bij haar verstand is , gelukkig had ze niks Gebroken, en was ze terug thuis, moeder vertelde dat iedereen haar voorbij liep ,1 persoon gaf haar toch na enkele uren een flesje water, achter de radiografie, die jongere generatie denkt eens dat je oud bent , je niks begrijp of beseft , te vermijden als de pest!En Nederlands kunnen die geleerde mensen nog zelf niet één woord spreken.

(Translated by Google) Too many queues. (Original) Trop de file d attente .

(Translated by Google) Bloody blood taken, I am given a room and then I have to leave to leave the place so lack of space, I am very above the quality of services. Although very popular today, I have fond memories of their services. (Original) Prise de sang foireux, on me donne une chambre puis je dois en sortir pour laisser la place donc manque de place, je suis très dessus de la qualité des services. Bien que très dessus aujourd'hui je garde un bon souvenir de leurs services.

(Translated by Google) Very nice home (Original) Très bel accueil

(Translated by Google) Very good clinic (Original) Très bonne clinique

(Translated by Google) I was here with my daughter for a pre-planned operation at the gynecology department. The hospital exuded tranquility and the ward was nicely decorated and very neat. Friendly staff. The doctor gave sufficient and clear explanation. We were allowed to use the phone for free and were offered a bag of coffee while waiting. Great first experience with this hospital. The only downside: not all the staff are multilingual. (Original) Ik was hier samen met mijn dochter voor een vooraf geplande operatie op de dienst gynecologie. Het ziekenhuis straalde rust uit en de afdeling was mooi ingericht en zeer netjes. Vriendelijk personeel. De arts gaf voldoende en duidelijke uitleg. We mochten gratis de telefoon gebruiken en kregen een tas koffie aangeboden tijdens het wachten. Prima eerste ervaring dus met dit ziekenhuis. Enig minpuntje: niet al het personeel is meertalig.

thanks a lot to all the staff, great doctors and team

(Translated by Google) Good care (Original) Bon soins

100% satisfaction with this hospital. Lovely Doctors and nurses. A little bit of waiting but that's only normal in the Emergency department. Congratulations. ?

(Translated by Google) Very good clinic. Professional, competent and friendly staff. Even though this clinic is further away from home than other hospitals, I still choose to go to Saint John for the quality of service. (Original) Très bonne clinique. Personnel professionnel, compétent et sympatique. Même si cette clinique est plus loin de chez moi que d'autres hôpitaux, je choisis toujours d'aller à Saint-Jean pour la qualité du service.

Doctors and support staff is generally good. The speak enough english for you to communicate (Doctors are good english speakers). In Emergency the waiting time is too much.

(Translated by Google) Very professional nursing staff and listening to patients, I prefer this hospital 1000 times than the Paul brien hospital. (Original) Personnel soignant très professionnel et a l'ecoute des patients je préfère 1000 fois cette hôpital que l'hôpital Paul brien .

(Translated by Google) I had surgery on all 4 wisdom teeth and it was great. Professional staff, very friendly and excellent service. I will not change hospitals again 10/10 (Original) Me operé de las 4 muelas del juicio y fue genial. Personal profesional, muy amable y atención excelente. No vuelvo a cambiar de hospital 10/10

(Translated by Google) Doctors and staff are good. Kitchen is certainly not something to write home about, think that the kitchen staff have never heard of a cooking school and certainly not of a diploma, breakfast should be done with 3 slices of bread and only 1 jar of jam. Good for 1 slice. Lunch . With the meat you can hit someone's head so tough and then without any sauce there is an evening food ridiculous 3 slices of bread with toppings if they feel like giving this, otherwise you do it with a jar of jam like in the morning. (Original) Dokters en personeel zijn goed . Keuken is zeker niet om naar huis te schrijven , denk dat het keukenpersoneel nooit gehoord hebben van een koksschool en zeker niet van een diploma , ontbijt moet je doen met 3 sneetjes brood en maar 1 potje confituur . Goed voor 1 sneetje . Middageten . Met het vlees kan je iemand de kop inslaan zo taai en dan nog zonder enige saus erbij avond eten belachelijk 3 sneetjes brood met beleg als ze zin hebben om dit mee te geven anders doe je het maar met potje confituur zoals smorgens .

(Translated by Google) The dentist of this null, ineffective hospital. (Original) Le dentiste de cette hopital nul,ineficace..

(Translated by Google) I do not recommend the pediatric ward of this hospital. Almost the times that I have been with my baby, I come home without medication to lower the fever because according to pediatricians, she never has anything. It seems to me that the pediatric medical staff are completely incompetent. It's so sad. (Original) Je ne recommande pas le service pédiatrique de cet hôpital. Pratiquement les fois où je suis allée avec mon bébé, je rentre à la maison sans médicaments pour faire baisser la fièvre car selon les pédiatres, elle n'a jamais rien. Il me semble que le personnel médical pédiatrique est complètement incompétent. Que c'est triste.

(Translated by Google) Unpleasant welcome, no information by phone on the price, they even refuse to book an appointment for you before a consultation, telling me: "We are not going to reserve a place for you while other people are also waiting". What are these hospitals with staff like that, really a problem with the selection of staff. What do I have to pay for a consultation to tell me that there is no place for 3 months, if so I would make a complaint above. Make pay for after telling you there is no room for 3 months, say it by phone instead of making the person pay for a consultation for nothing. We are not all Croesus to pay for 100 different consultations. (Original) Accueil désagréable, aucune info par téléphone sur le prix , on refuse même de vous réserver un rdv avant une consultation en me déclarant :"On va pas réserver une place pour vous alors que d'autres personnes attendent aussi". C'est quoi ces hôpitaux avec du personnel comme cela, vraiment un problème avec la sélection du personnel. Quoi je dois payer pour une consultation pour me dire qu'il n'y a pas de place avant 3 mois, si c'est le cas je ferais une plainte plus haut. Faire payer pour après vous dire on a pas de place avant 3 mois, dis le par téléphone au lieu de faire payer une consultation à la personne pour rien. On est pas tous Crésus pour payer 100 consultations différentes.

(Translated by Google) Hello Mr. beginning of this afternoon, I had an appointment with Professor Ramoisiaux I was pleasantly welcomed by his entire team, bravos also at the hospital of the day I was room 122/1 it was really perfect !! Well done everyone I support the medical services !!! Yours sincerely Mrs. Duchesne Lucy (Original) Bonjour Monsieur début de cette après midi, j'avais rendez vous avec le professeur Ramoisiaux je fus agréablement accueillie part toute l'équipe de celui-ci, bravos aussi à l'hôpital du jour j'étais chambre 122/1 c'était vraiment parfait!!Bravos à tout le monde Je soutiens les services médicaux !!! bien à vous Mme Duchesne Lucy

(Translated by Google) Magnificent Hospital with a very pleasant welcome to the admissions department, not to mention the doctors who all smile and reassure you !!! (Original) Magnifique Hopital avec un accueil tres agreable au service des admissions, n'en parlant pas des medecins qui ont tous le sourire et te rassurer!!!

(Translated by Google) Quality support. Everything is in place for the comfort of the patient in a surgical day hospital. Lots of professionalism and quality welcome by the caregivers. Lots of attention and kindness. Thanks to the whole team. 👍🙂 (Original) Prise en charge de qualité. Tout est mis en place pour le confort du patient en hôpital de jour chirurgical. Beaucoup de professionalisme et accueil de qualité par les soignants. Beaucoup d'attention et de gentillesse. Merci à toute l'équipe. 👍🙂

(Translated by Google) Calm, efficiency, speed (Original) Calme, efficacité, rapidité

(Translated by Google) Very good clinic, very good pediatric service, very patient service and attentive to patients (very rarely disappointed) (Original) Très bonne clinique service pédiatrique très bien , service très patient et à l'écoute des malades ( très rarement déçu)

(Translated by Google) Very rude and inept staff in the covid center. I spoke Dutch and that means in this hospital, as always, that you are treated aggressively. On top of that, a nurse explained the rules how it works exactly: Brussels is bilingual, so the staff choose which language they speak. I was obliged to speak French. When I said my address in Dutch I was booed by 4 men. To clarify this is a bilingual hospital and the staff must speak the language of the client and not the other way around. (Original) Zeer onbeleefde en onbekwaam personeel in het covid center. Ik sprak Nederlands en dat betekent in dit hospitaal zoals altijd dat je agressief wordt behandeld. Ik kreeg daarbovenop nog van een verpleegkunde de regels uitgelegd hoe het precies werkt: Brussel is tweetalig, dus het personeel kiest welke taal ze spreekt. Ik was verplicht om Frans te spreken. Toen ik mijn adres in het Nederlands zei werd ik door 4 mannen uitgejouwd. Om te verduidelijken dit is een tweetalig ziekenhuis en het personeel moet de taal van de klant spreken en niet omgekeerd.

(Translated by Google) Irreproachable emergency reception! Attentive and very kind staff. (Original) Accueil aux urgences irréprochable ! Personnel prévenant et très gentil.

(Translated by Google) I am generally very satisfied except with the improved billing service. (Original) Moi je suis très satisfaite en général sauf avec le service facturation a amélioré

(Translated by Google) Good experience, nice staff, doctors too, human. The site is blah, dilapidated but the rest makes up for it. (Original) Bonne expérience, le personnel sympa, les docteurs aussi, humain. Le site est bof, vétuste mais le reste compense.

(Translated by Google) Not really top ... (Original) Pas vraiment top...

(Translated by Google) Too bad Mainly answer the phone (Original) Trop mauvaise Surtout réponds téléphone

(Translated by Google) Very quick for emergency patients, very kind and understanding, I recommend this hospital (Original) Tres rapide pour les malade aux urgences dr tres gentil et compréhensif je recommande cette hôpital

Over an hour waiting for an appointment with general practitioner, asked in reception about the status several times and the only answer was "this is how it is"

Waiting 30min for dropping a sample at laboratory. Dropping a sample should not take more than 5minutes like in any other hospital… employee are completely inefficient

Dutch is miles away, outpatients can't be accompanied by partners because they opt to divide their single rooms into 2 cramped beds. In addition, what really earns this 1 star: at no point were we asked about our hospital insurance. How can you really not ask for those details? Expecting your patients to pay in full? Also, we pay for single room access, yet were not given one. As a healthcare worker myself, not the way it should be done.

Dear Doctors and Nurses: I just want to say thank you to the team of doctors and nurses who are taking amazing care of my father during his stay in the Geriatrics Department of the Clinique Saint- Jean. Thank you to Dr. Julie Caillet and Dr. Julie Thiry for your patience and professionalism when it came to answering our questions in helping us to better understand our father's condition. We also want to say thank you to the amazing nursing team: Touria, Rachel, Judith, Anne (Case manager) and Francisco (a nursing student, my wish for you to pass the Final exam and to become an excellent nurse) and others for helping my father through this hard time. Personally, we would like to say a BIG THANK YOU to the nurse’s name TOURIA for your kind and generous work. We are deeply grateful and always remember how good you cared for my father. You are such a great nurse! Hopefully, your neck will get better soon. Finally, my family and I are truly grateful for the level of care you were able to deliver to us and we want you to continue this amazing care to all the patients and everyone who really needs this care. Best Regards, Your Patient’s Family

I accompanied my husband to a day surgery and a nurse took the liberty of criticizing me for my appearance in front of these colleagues! She then said that they will find a woman more beautiful than me for my husband! This nurse should be reported as soon as possible! Probably the worst hospital in Brussels due to their poorly behaved staff!!

My mother came by ambulance at 3:40 and until 5:00 they didn't even give her any pain relief and my mother writhing in pain alone on a stretcher and the filthy stretcher without changing they didn't let me go in to see her, it's a real shame the policies of this hospital!!!!!