2/5 Jackie W. 3 years ago on Google
Gosh
what
can
I
say.
It's
terrible
enough
to
have
to
visit
the
hospital
due
to
illness
or
emergency,
but
being
"looked
after"
by
a
hospital
that
doesn't
care
just
sucks.
"Go
home
and
if
you
have
any
questions,
call
us"
-
terrible
mistake,
don't
go
home
until
you
get
everything
figured
out,
especially
concerning
after
care,
next-steps
and
costs.
Because
if
you
call,
you'll
be
redirected
5
times
or
more
and
end
up
speaking
to
the
same
person.
They
don't
care
about
you,
your
question,
and
they
definitely
wouldn't
want
to
waste
time
explaining
how
any
procedure
goes
exactly,
whenever
I
bring
up
the
confusion,
they
love
to
say
"I
don't
know
about
that".
Stand
in
the
shoes
of
the
patient
please,
it
is
completely
human
to
need
to
ask
questions.
While
I'm
being
treated,
no
one
has
any
idea
about
the
costs
of
anything
and
didn't
bother
to
help
find
out,
is
it
really
that
weird
to
ask
about
the
price?!
I
understand
I
need
to
figure
things
out
with
my
insurance
company
but
after
I
find
out
what
exactly
to
ask
(to
make
it
easy
for
them),
they
still
don't
want
to
help!
Just
like
my
calls
they
will
ask
you
to
ask
another
department
and
that
other
department
directs
me
back
to
this
department,
it's
a
mess.
I
don't
mind
being
redirected,
but
at
least
send
me
to
a
right
person
to
ask!
Also
there
will
be
almost
no
chance
to
ever
speak
to
the
same
doctor
who
treated
you
in
the
first
place.
You
call,
"why
do
you
want
to
speak
with
him",
you'll
get
redirected,
"I
don't
know",
"you'll
have
to
ask
them
tomorrow",
you
get
the
idea.
I
feel
like
everyone
is
avoiding
my
questions,
on
the
phone
they
sounded
annoyed
so
none
of
the
calling
experience
had
been
helpful.
They
also
get
impatient
very
easily...
Gonna
stop
my
rant
here.
Just
a
side
note,
the
people
in
the
Gips
department
are
nice
and
I'm
sure
the
people
who
work
in
this
hospital
don't
mean
bad,
but
you
really
need
to
improve
your
overall
customer/patient
service,
because
it
is
terrible.
I
mean,
look
at
the
feedbacks
here
and
really
listen
to
those
who
has
visited
your
hospital,
gotta
do
something
about
it!
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