Clinique Sainte-Anne Saint-Rémi image

Clinique Sainte-Anne Saint-Rémi

Hospital

😠 Service is horrible in this place. I was never treat so bad in any hospital in the world. Avoid at all cost. I will never come back. People often mention hospital, emergency, nurses,


Address

Bd Jules Graindor 66, 1070 Anderlecht, Belgium

Website

chirec.be

Contact

+32 2 434 31 11

Rating on Google Maps

2.50 (445 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (8) emergency (7) nurses (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 João V. 7 years ago on Google
    Service is horrible in this place. I was never treat so bad in any hospital in the world. Avoid at all cost. I will never come back.
    7 people found this review helpful 👍

  • 1/5 Robert B. 1 year ago on Google • 247 reviews
    Went in for surgery. Administration was a disaster. no post-op follow up. Only the day after I was brought from my room to the consultation area where they wheeled me to the wrong department. Forgot to announce me. After 1.5 hour, when my wounds started to leak blood everywhere, I got out of my chair to enquire. Very rude response. Finally brought me to the right consultation area where they let me wait, bleeding, for another 40 mins. If you value your health and safety, avoid this hospital.
    3 people found this review helpful 👍

  • 1/5 Sana M. 5 years ago on Google • 9 reviews
    i wish i could give 0 star. never go for an emergency to this hospital.have been so badly treated
    5 people found this review helpful 👍

  • 1/5 Johan v. 2 years ago on Google • 7 reviews
    Knee fracture was treated horribly. They left me with a broken knee for 3 days. Assigned Doctor thought it was ideal to address this type of complex fracture for the first time rather than refer me to an experienced doctor. His operation failed, so after 3 months I had to have the same operation again. I couldn't walk for 6 months. In addition, I suffered complications during these treatments. I have permanent damage. Apparently the doctor in question no longer works there. If you are ever assigned Dr Titus Anicet Mebara, run as fast as you can.
    5 people found this review helpful 👍

  • 1/5 Pieter G. 2 years ago on Google • 5 reviews
    Horrible experience at the emergency on the evening of 30/09/2021. 2 competent and good female Portuguese nurses treated me. When they left at the end of their shift they were replaced by a team of incompetent, impatient, unfriendly male nurses that treated all the patients in the emergency ward horribly!!
    3 people found this review helpful 👍

  • 1/5 Lovepreet S. 4 years ago on Google
    Dr Popescu (orthodentist) lacks both in communication and medical skills.
    2 people found this review helpful 👍

  • 1/5 Ioannis Aeon A. 2 years ago on Google
    Worst. Hospital. Ever. No more comments
    2 people found this review helpful 👍

  • 1/5 DESSIN F. 2 months ago on Google • 6 reviews New
    Last time I set foot in this hospital of m....... already my childbirth and catastrophic past at the barbarian on July 13, 2023 the nurses no feelings they abandoned me all alone in a room with enormous pain. .... and the worst their administration they made errors in my file so to finish my insurance they are not going to reimburse me 2200 euros because of this chirec error.....when my husband called the insurance service billing to arrange this payment of m..... pcq for me it's their fault, an unpleasant person she doesn't want to know anything. ...in short, be careful of this hospital's scam, I am really disappointed and angry. ..before I like it but never again
    1 person found this review helpful 👍

  • 1/5 Julia P. 2 months ago on Google • 4 reviews New
    Hospital of m........ to avoid I advise everyone and I even want to talk about my experience of catastrophic childbirth to the journalist
    1 person found this review helpful 👍

  • 1/5 Tom R. 4 years ago on Google
    Making you wait for 30 minutes just to get back to your car
    1 person found this review helpful 👍

  • 2/5 S B. 1 month ago on Google • 34 reviews New
    My experience in the hospital maternity ward. The midwives and nurses are quite nice and helpful. My gynecologist is great and so is her team who delivered me. Big negative point these rules regarding visits. Which the hospital justifies by saying that they have surveyed mothers and that they prefer not to have visitors. Okay, but I wasn't surveyed when I entered? Secondly, there is a difference between visiting and seeing your mother and your ultra-close family right after this event. So I had to go through this alone for almost 10 days because I had been admitted earlier due to a baby's water breaking and hospitalized for a virus. It was very very very difficult. It also led to postpartum depression. And it remains a big bitterness in me. For me, distant visits to friends and families from afar should be restricted. But mom's dad's family. Grandparents, uncles could be there for their brother and sister and for this little one. It's still easier to recover when you have support. The corona measures are over, make a human effort and stop your penny-pinching polls. I didn't vote for anything so no, these rules are completely inappropriate. Concerning the neonatal department, my baby was taken away due to a virus. They didn't really explain to me what was wrong with him, they took him to the neonatal unit and I was prevented from accompanying him after 2 days of giving birth, as Dad was not there alone. I broke down in tears. Then it was reported to me that I could see it. I was on a C-section wandering the halls alone not knowing how to stand looking for my baby. Is this normal? Someone should have come with a chair to help me or accompany me. I almost passed out because of my baby that I was looking for, I didn't know what was wrong with him and the lack of empathy to support the team. It must have been because of an error but a significant error for me. Because I was very afraid the whole time that my little one would be taken away from me. And when I had to take a shower I asked a midwife for help, she didn't say no clearly but told me to count on myself. Because I'll have to wash alone afterwards... It shocked me. I don't know why this reaction but reconsider your humanity. We are not numbers I was a new mother afraid of her scar collapsing.. Too bad these bad experiences remove 3 stars I keep one for cleanliness and seriousness. And the good birth I experienced. I say thank you to Soumaya as a midwife, Celia, Anaïs, Clara, and others whose names I no longer have but who were so gentle and caring, thank you very much.

  • 5/5 Subhankar D. 7 months ago on Google • 9 reviews
    My son was born here, a big thanks to doctors, nurses and midwives of maternity ward for their support.

  • 1/5 Abdelkader S. 1 month ago on Google • 7 reviews New
    The ENT secretary is unpleasant on the phone, I would be sure to point this out to her on my next visit and see how she behaves with people

  • 1/5 H 1 month ago on Google • 6 reviews New
    Deserves more than a zero star. Hospital to escape, the nurses are heartless and dangerous especially for old people. I had to take my father out urgently by ambulance to transfer him to Luzvub where he was very well taken care of.

  • 5/5 James K. 2 months ago on Google • 3 reviews New
    Fantastic staff in the maternity- highly competent and caring

  • 1/5 Al C. 1 month ago on Google • 3 reviews New
    We came from Liège to be interned on site and because of a medical emergency. The emergency was taken care of fairly quickly, the wounds disinfected quite well, etc. by a slightly thin doctor with a beard. Thanks to him. Information goes badly between the nurses, no psychologist at night! The guy at the emergency reception with his headset doesn't know how to say hello or smile at all and took us around the entire hospital for nothing (we paid 4€60 for parking for 2 hours and waited for someone 'one to open the parking lot for us in the rain). My father was operated on twice without success in this hospital (he was operated on successfully at Edith Cavell with no complications in the end but with mental after-effects due to the two unsuccessful operations here). In the photos we see a device used often but very dirty, there is dried blood everywhere and some places have never been cleaned.

  • 2/5 Amour �. 4 years ago on Google
    Bone

  • 5/5 Yanis A. 10 months ago on Google
    Excellent

  • 5/5 Laurence H. 6 years ago on Google
    Optical surgery: Very helpful people and nice big rooms

  • 1/5 Elena R. 3 years ago on Google • 1 review
    Horrible organization of the COVID-19 testing center. No medical triage for symptomatic patients, it's abnormal to prioritize appointments of asymptomatic patients. Not to mention when you have a sick febrile patient who can barely stand on their feet as a nurse you should do something. A pandemic is not a reason for lack of professionalism or empathy
    5 people found this review helpful 👍

  • 2/5 Aram m. 6 years ago on Google • 1 review
    Expensive. They send bills to be received just on the very last day before being fined. I don't recommend it for emergencies at night, because what I witnessed is not professional.
    4 people found this review helpful 👍

  • 1/5 Ульяна �. 1 year ago on Google • 1 review
    Terrible service in Emergency: from the receptionist to the TRI room. On 01/12/22 we came with a daughter (1month old!!!) that had a breathing problem and they let as to wait for a 5 hours!!! That’s ridiculous! Even the pédiatre told us that it is not normal and they had to inform her straight away about a patient of 1 month old! Unfortunately, the staff in the emergency doesn’t prioritise the cases and the patient as it should be in the EMERGENCY SERVICE! Therefore the pédiatre (Mrs. Anke) was just amazing. Extremely helpful and nice.
    4 people found this review helpful 👍

  • 4/5 Mary-Luz H. 1 month ago on Google • 2 reviews New
    My mom was hospitalized in geriatrics in 2018, they simply saved her. The staff was very kind to us and especially to my mother and the doctors answered all our questions. But the staff is overwhelmed and sometimes the requirements and requests of patients and their families are a bit like "personal service" we often forget that we are not the only patient and that there are cases more serious than ours . I don't give 5 stars on principle, because we can always improve
    2 people found this review helpful 👍

  • 5/5 Sónia S. 11 months ago on Google • 1 review
    Very good experience in surgery. All very nice and competent! Thank you!

  • 1/5 hanan O. 1 month ago on Google • 1 review New
    Bad service


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