De Hoop image

De Hoop

Psychologist Mental health service Mental health clinic Psychiatric hospital

😠 Worked at De Hoop for a year in the past. As staff you are completely milked out. Running a late shift, a sleep shift (in which you do not get much to sleep with all incoming calls) and a full day shift (have they enforced by law that this is allowed) after it is very normal there. I experienced th... People often mention care, niet, Hoop, hope, people, Christian, team, person, weer, therapist,


Address

Provincialeweg 70, 3329 KP Dordrecht, Netherlands

Website

www.dehoop.org

Contact

+31 78 611 1111

Rating on Google Maps

3.20 (46 reviews)

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Working Hours

  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 5 pm
  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: care (13) niet (13) Hoop (12) hope (12) people (11) Christian (10) team (9) person (8) weer (8) therapist (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Arjan 4 years ago on Google • 43 reviews
    After a failed assistance program, I ended up at De Hoop. My standards and values ​​were not taken into account and I was not treated with respect here on several occasions. This institution claims to be able to help people with an autism diagnosis. However, this is not true. I have regularly had to defend myself against stigmas here. And when I opened my mouth when I disagreed with something, it was especially easy for this institution to stick a label of autism and say that they saw a pattern, instead of responding professionally. My depression/burnout is only treated with medication. Furthermore, I was given a nurse as my practitioner, this person was simply not qualified to help me. When I asked for a psychologist, this was not possible because there was no psychologist available in that team (but I was not referred). Ultimately, thanks to this tampering, I ended up at the crisis service twice, but De Hoop does not take responsibility for this. In the end it was simply decided to just get me out of the house. I needed pastoral care, but I was deliberately treated unprofessionally so that I chose to leave the house. The stupid thing is that I had to wait six months before I got treatment and I can kick myself for doing that. This institution is not worth the wait and you would be better off seeking out a non-Christian institution like Yulius.
    17 people found this review helpful 👍

  • 1/5 Tinus T. 4 years ago on Google
    (Translated by Google) Worked at De Hoop for a year in the past. As staff you are completely milked out. Running a late shift, a sleep shift (in which you do not get much to sleep with all incoming calls) and a full day shift (have they enforced by law that this is allowed) after it is very normal there. I experienced that on Tuesday I left at 2:00 PM for such a service and on Wednesday at 8:00 PM I was home again, because after that day shift there was still a meeting and a prayer meeting. Had a contract for 36 hours, there was 60 hours a week. And that was all normal. Should not write overtime o.i.d., because that is your 'mission'. But team leader is rumbling at you if you want to leave early on a quiet afternoon on which all colleagues work because you don't have a babysitter for your newborn child. Huge staff turnover, no (real) doctor present at detox clients (except for a retired elderly man who was there once a week), no attention is paid to de-escalating work, in-house emergency situations and with a team leader who was clearly in a burn-out (which you were not allowed to say, because those are terms from the 'secular' world / medicine), colleagues who ask the shirt of your body what you do in your spare time (because imagine before you listen to music that does not come from De Hoop's shop) supposedly under the guise of 'pure life' and more such things have contributed to the death blow of my Christian faith. Nice weather to play against the outside world, but internally contemporary slave drivers. Too crazy for words that this has become such a big institution. Today, little has been improved for staff. (Original) In het verleden een jaar gewerkt bij De Hoop. Als personeel wordt je volledig uitgemolken. Een late dienst draaien, een slaapdienst (waarin je weinig tot slaap toekomt met alle binnenkomende telefoontjes) en een volledige dagdienst (hebben ze bij de wet afgedwongen dat dit mag) erachteraan is heel normaal daar. Heb het meegemaakt dat ik dinsdag 14:00 uur vertrok voor een dergelijke dienst en woensdag om 20:00 uur pas weer thuis was, Want na die dagdienst was er nog vergadering en een bidstond. Had een contract voor 36 uur, was er 60 uur per week. En dat was allemaal maar normaal. Mocht geen overuren schrijven o.i.d., want dat is je 'missie'. Maar teamleider gaat tekeer tegen je als je op een rustige middag waarop alle collega's werken eerder weg wilt omdat je geen oppas hebt voor je pasgeboren kindje. Gigantisch verloop van personeel, geen (echte) arts aanwezig bij cliënten in detox (behalve een gepensioneerde bejaarde man die er één keer per week een ochtendje was), er wordt totaal geen aandacht besteedt aan de-escalerend werken, BHV-situaties en met een teamleider die duidelijk in een burn-out zat (wat je niet mocht zeggen, want dat zijn termen uit de 'seculiere' wereld/geneeskunde), collega's die het hemd van je lijf vragen wat je allemaal in je vrije tijd doet (want stel je voor dat je naar muziek luistert wat niet uit de shop van De Hoop komt) zogenaamd onder het mom van 'zuiver leven' en meer van dat soort dingen hebben bijgedragen aan de doodsteek van mijn christelijk geloof. Tegenover de buitenwereld mooi weer spelen, maar intern hedendaagse slavendrijvers. Te gek voor woorden dat dit zo'n grote instelling is geworden. Vandaag de dag is nog maar weinig verbeterd voor personeel.
    19 people found this review helpful 👍

  • 1/5 Cynthia R. 1 year ago on Google • 3 reviews
    A supervisor who discusses your well-being, etc. with your employer without your written permission. I am closed and distrustful. Because of her I have no confidence at all anymore. It cost me my job and a nice apartment because I had found it. My privacy has been seriously violated. And all with the Bible in hand. It makes me sick
    17 people found this review helpful 👍

  • 1/5 J 6 months ago on Google • 44 reviews
    1 star is actually too much. I was in therapy for 1.5 years for nothing. Psychologist on maternity leave and then they do everything to get you out of it. Suddenly I was no longer motivated enough and, according to her, she often canceled appointments, while I was always faithful and did not really act professionally. It also appears that I had the wrong therapy, they knew what my complaints were. When I wanted to go in a different direction, nothing was possible and they did not want to cooperate, people find another setting!
    5 people found this review helpful 👍

  • 1/5 J. D. 2 years ago on Google
    (Translated by Google) Incompetent and uninvolved staff. My daughter ended up in hospital because of their careless actions during corona. Department was closed by many sick clients and staff. She was also admitted for PTSD and is now more severely traumatized because she was not allowed to come back. Don't trust anyone anymore. do not know how to deepen and do not listen to what you say as a parent. (Original) Ondeskundig en niet betrokken personeel. Mijn dochter is door hun onzorgvuldig handelen tijdens corona in het ziekenhuis beland. Afdeling werd gesloten door vele ziekte cliënten en personeel. Zij werd mede opgenomen voor PTSS en is nu zwaarder getraumatiseerd omdat zij niet terug mocht komen. Vertrouwt nu helemaal niemand meer. weten zich niet te verdiepen en luisteren niet naar wat je aangeeft als ouder.
    9 people found this review helpful 👍

  • 3/5 Guus R. 10 years ago on Google
    (Translated by Google) De Hoop is a great institution, it has benefited a lot and I am now back on my feet again. They just have to learn to listen to signals from outside. And estimate what is a crisis and do not always follow all sorts of rules when there is a person in the nut, because that can sometimes have very unpleasant consequences. Always respond to situations. (Original) De Hoop is een prima instelling heb er veel baat bij gehad en sta nu weer met twee benen op de grond. Alleen moeten ze beter naar signalen van buiten leren luisteren. En inschatten wat wel crisis is en niet altijd allerlei regels volgen als er een mens in noot is, want dat kan soms heel vervelende gevolgen hebben. Reageer allert op situaties.
    7 people found this review helpful 👍

  • 1/5 Mevrouw K. 5 years ago on Google
    (Translated by Google) It's outrageous how you work, I would never but really never recommend these clinics, dear parents, don't put your child in there, I was so confident in the hope and now I am so deeply disappointed. (Original) Schandalig hoe jullie te werk gaan, ik zou deze klinieken nooit maar echt nooit aanraden, beste ouders doe je kind daar niet in, ik had zo vertrouwen in de hoop en ben nu zo zwaar teleurgesteld.
    7 people found this review helpful 👍

  • 1/5 Anissa van der H. 7 months ago on Google • 7 reviews
    1 star is really too much. Letting this shit go bankrupt would be the best thing. Be very careful if you want to work here, especially as a self-employed person, there are many sites where people say that they pay much too late because they work with incompetent and unqualified staff. This is probably because they don't have permanent staff either. I also did daytime activities here. After I stopped, they still did not stop the indication because you will receive a message from the municipality. So they are still catching money and I left in February. So fraud. Also keep a close eye on whether you really receive all the correct care as described in your indication. Especially on the BWs because they lie everything to get the money from your personal budget, but they do not provide the right and correct care. At Bw's they claim to have 24 hour care. Folks this is a big lie of hope. 24-hour care as described in the indication is either a person on the night shift who is awake or someone in the vicinity on location (think of a sleep watch). This has no hope for the BWs as there is no one between 11pm and 7am. A lie of the hope that they provide 24 hour care. Also read carefully the description of care in the letter you receive from the WMO or Ciz, which states exactly what requirements the hope must meet. This is also where fraud is committed on a large scale at the hope. Because in many cases they do not provide that care at all.
    4 people found this review helpful 👍

  • 1/5 D. “Miss.D25” H. 5 months ago on Google • 3 reviews
    Very bad attitude. Therapy is given from the Christian faith. But also the rules and authority there. People are not looked at. But there was a lot of emphasis on God. As an atheist or humanist, I left here after 3 days of admission. I couldn't stand the authoritarian bad management and ridiculous rules being shoved down your throat. I cannot recommend anyone to be admitted here. To me this comes across more like a Christian reform camp. Their will is law. Disgusting. In any case, I don't have a good word to say about the whole hope setting. Bad psychologists who are unable to recognize depression and know what it does to a person. My advice is to seek help, but not from hope. The hope is also very good at showing their patients the door and stopping the treatment if you have canceled a few times (partly due to depression, but they don't understand that) because things are not going fast enough for them and they give up . Very good hope! Bravo hats off! (Not) you encourage depressed patients with that! But I do want to thank you for letting me know what I don't need right now!!
    3 people found this review helpful 👍

  • 1/5 M M. 1 year ago on Google
    Mensen gebruiken daar volop en er wordt echt helemaal niks aan gedaan. Leuk allemaal dat 'in de heren geloven' maar daar compleet op vertrouwen en verder niks bewerkstelligen slaat nergens op. Mijn dierbare gaat hier extreem achteruit.
    3 people found this review helpful 👍

  • 1/5 Thea K. 1 year ago on Google
    Ik raad iemand deze zorg nooit aan. Wat een slechte organisatie. Vertrouwen nog verder beschadigd door bepaalde acties die ze gedaan hebben. Bah misselijk wordt ik ervan.
    3 people found this review helpful 👍

  • 1/5 Dubbel D. 1 year ago on Google
    Komen zelf niet op geplande afspraken opdagen, maar ondertussen wel de no-show tarief in rekening brengen! Naast dat is het een erg amateuristische organisatie. Voor de mensen die met dit christelijke zooitje in zee wilt, zoek alsjeblieft verder!
    3 people found this review helpful 👍

  • 1/5 Erik 1 year ago on Google
    Het draait hier alleen om Jezus en mensen bekeren.
    3 people found this review helpful 👍

  • 5/5 Astrid Dorien N. 2 years ago on Google
    (Translated by Google) People with addiction problems can follow treatment there and get their lives back in order . (Original) Mensen met verslaving problemen , kunnen daar een behandeling volgen en hun leven weer op orde krijgen .
    1 person found this review helpful 👍

  • 5/5 Henny W. 1 year ago on Google
    (Translated by Google) Stayed in de Kajuit (detox) from September 12 to October 28 to get rid of my oxycodone addiction of more than 7 years It was a tough time with ups and downs, luckily I achieved my goal and am now completely clean and not dependent of whatever, this partly due to the great team with, among other things, an experience expert who appealed to me the most, because they themselves have experienced what addicts experience, with that I do not want to erase the rest of the team, they are wonderfully motivated people and with most I had a good contact, the fact that I was not a Christian was no problem. I was certainly not an easy guest, I have my heart on my tongue and that sometimes led to a collision with other guests or employees, but that was always discussed and resolved. My thanks to the whole team is indescribable, they have given me my 'life back', I am myself again, enjoy many things again and have a future again. If you want to go to a detox, De Hoop is The Place To Be! (Original) Van 12 sept tot 28 oktober in de Kajuit (detox) verbleven om van mijn oxycodon verslaving van ruim 7 jaar af te komen Het was een heftige tijd met upps en downs, gelukkig heb ik mijn doel berijkt en ben nu weer helemaal clean en niet afhankelijk van wat dan ook, dit mede door het fijne team met o.a. ervaringsdeskundige die mij wel het meest aansprakken, omdat hun zelf ervaren hebben wat verslaafde meemaken, daarmee wil ik de rest van het team niet uitvlakken, het zijn geweldig gemotiveerde mensen en met de meeste had ik een goed kontakt, het feit dat ik geen christen was geen probleem. Ik was zeker niet een makkelijke gast, heb mijn hart op mijn tong en dat kwam soms tot een aanvaring met andere gasten of medewerkers, maar dat werd altijd uitgepraat en opgelost. Mijn dank aan het hele team is niet te beschrijven, ze hebben mij mijn ' leven terug gegeven' ben weer mijzelf, geniet weer van de vele dingen en heb weer een toekomst. Wil je naar een detox dan is de Hoop The Place To Be !
    1 person found this review helpful 👍

  • 4/5 Faye _. 11 months ago on Google
    de hoop heeft mij echt geholpen met sociale vaardigheden en omgaan met bepaalde emoties.

  • 1/5 Floris B. 2 years ago on Google • 1 review
    Terrible clinical mental health care. Staff committed, but at the same time less adequate than in regular mental health care. The psychiatric department is dominated by a psychiatrist who is not empathetic, which every patient feels intimately and, to put it mildly, does not benefit a recovery process. I will never recommend the hope gzz again and also never again ggz with a Christian sauce on it. If possible, please stay somewhere else than I did, you won't do well here.
    12 people found this review helpful 👍

  • 5/5 Anja van der P. 2 years ago on Google • 2 reviews
    What I have noticed with an addicted loved one is that Hope really offers hope. For someone who is completely devastated by his/her addiction, it is a safe environment with fellow sufferers and care providers. Here your actions are recognized and not immediately condemned. You are no longer alone. The Christian faith does play a major role, but it is respected if you do not want to participate in it. As a visitor, I was surprised at how large the grounds of De Hoop are with various buildings.
    8 people found this review helpful 👍

  • 1/5 Openheid E. 1 year ago on Google • 2 reviews
    Feedback from experience recordings at 'De Hoop' -insufficient guidance & guidance with little to no experience. -people who have an eating disorder are not taken into account. -mistakes are made when dispensing medication. guidance is aggressive at night. -there is no night shift but sleep duty. -there are no 1:1 conversations with specialized psychologists or psychiatrists. -the client is not taken into account during the detox, clients are required to participate in all modules & cleaning activities. -there are unsanitary areas & rooms. - dinner is not taken into account, there are people who do not eat everything because of their eating disorder. In short, a misleading representation to enrich oneself & at the expense of the vulnerable people among us'
    6 people found this review helpful 👍

  • 1/5 Indyan R. 5 months ago on Google • 1 review
    Not worthy of a star. Bad attitude and unprofessional behavior. I was treated at De Hoop Online a few months ago. Therapy is built on the Christian faith in a way that I did not expect as a Christian. If you come from a family with a parent or parents with narcissistic traits, do not seek help here. According to the therapist I had, every parent loves his/her children and that people can have behaviors that look like not loving, but still love you. Through previous therapy I learned to accept and let go, because it cost me too much energy. I distanced myself from my parents and the rest of the family, because it was no longer possible for me, (destructive) now I finally have peace without them. I felt that the therapist listened poorly and I felt neither heard nor respected in the choice I had made by distancing myself. He seemed to be trying to impose his opinion and push me in a direction I didn't want: going back to my toxic family. I had to forgive (as Jesus says in the Bible). As a client I felt I had to defend myself against him and this is not appropriate. He said he didn't know my family, so? Should that be the case, as if I seemed unbelievable to him about my family. As a therapist you are supposed to trust what I tell you to be true. So I didn't want to continue with him, because it made me feel worse. After a final consultation with him, I would get another therapist and preferred a woman and this was arranged. Then he calls me out of the blue to say that he had found someone else who knows narcissism. I indicated that I would prefer a woman (I had an appointment with her that he had made with me) because the person he now mentioned was a man. He said he knows that, but wanted me to have a conversation with this man to see if it was something for me, he wanted me to get good help and this man had knowledge of narcissism. So agreed, but because of this the female person canceled my appointment with her, even though this had not been agreed. I emailed her about this and according to her, the appointment I had with the other man had to be before the conversation with her and not after, she preferred that and that is why she canceled my appointment with her and I started over. had to deal with that man and if things didn't go well I could make an appointment with her, even though it was only 1 day apart, July 6/7. (Very strange) I also called the therapist and said that we had not agreed on that. He was going to talk to her during a meeting they had. I had now completely lost confidence and stopped the treatment. It's sad that a Christian institution treats people this way, if you want to build therapy on Jesus then do it right, but not like this. Look more at people, where they are, what they want and where they want to go to guide them properly. What you as a therapist think, think or want is not the most important thing. I didn't have the feeling that I was seen as a person for who I am and what I went through, no, I had to do it all and see it the way the therapist wanted, because he knows best. He didn't even feel like a therapist, but like someone without knowledge. He even forgot an appointment with me because he didn't put it in the agenda. They prefer to ignore your problem and what they think or feel seems more important than what the client wants, feels or needs. And these are people who are my brothers and sisters in the Christian faith. I'm still amazed at how it all went. As a tip for mental health care provider De Hoop: find out what damage people with narcissistic traits can do to others. Both mothers and fathers and sisters/brothers, etc. It destroys you. Then don't tell your clients that they have to get back in touch because they miss loving family members and maybe you should have chosen a different profession, because sometimes recovery is impossible!!!
    3 people found this review helpful 👍

  • 5/5 Peter M. 2 months ago on Google • 1 review New
    Learned a lot and received love. Now clean for more than a year, I would like to thank them again for the good care


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