1/5 Georgie W. 1 year ago on Google
Really
disappointed.
I
have
ordered
and
dined-in
with
Ellis
Burger
many
times.
Always
had
a
good
experience
dining
in
the
restaurant,
but
never
had
a
good
experience
ordering
home
delivery
(we
live
10mins
away).
It
usually
takes
over
an
hour
to
arrive,
once
waited
over
2
hours.
But
this
time
was
the
last
time...
The
delivery
was
the
quickest
it
had
ever
been,
but
this
time
the
food
was
seriously
cold,
dry
and
nothing
tasted
fresh.
I
had
a
burger
and
my
partner
had
the
loaded
fries.
The
loaded
fries
(and
the
fries
that
came
with
my
burger)
was
such
a
small
portion
for
the
price
we
paid,
and
you
could
'break
a
window'
with
how
hard
they
were.
The
burger
bun
was
so
dry
it
felt
stale,
I
received
no
cheese
on
the
burger
but
the
option
only
suggested
"extra
cheese"
instead
of
"add
cheese",
so
that
was
not
clear.
After
several
bad
experiences
with
home
delivery,
I
don't
think
we
will
order
from
Ellis
again.
Such
a
shame,
because
-
when
fresh
-
they
usually
have
tasty
food.