Hlprs image

Hlprs

Home help service agency

😠 The prices are well hidden on the onboarding process, you don't pay only for the cleaning but also 15€ for the service... most of the similar websites do not ask fees. People often mention niet, service, invoice,


Address

Brouwhuisplein 1, C4, 4811 DP Breda, Netherlands

Website

hlprs.nl

Contact

+31 85 201 9689

Rating on Google Maps

2.90 (55 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 12 pm
  • Friday: 9 am to 12 pm
  • Saturday: (Carnival Saturday), Closed, Hours might differ
  • Sunday: (Carnival in the Netherlands), Closed, Hours might differ
  • Monday: (Carnival in the Netherlands/Shrove Monday), 9 am to 12 pm, Hours might differ
  • Tuesday: (Carnival in the Netherlands), 9 am to 12 pm, Hours might differ
  • Wednesday: 9 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: niet (7) service (6) invoice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Vinz 2 years ago on Google • 63 reviews
    The prices are well hidden on the onboarding process, you don't pay only for the cleaning but also 15€ for the service... most of the similar websites do not ask fees.
    7 people found this review helpful 👍

  • 5/5 Justo Armando y B. 11 months ago on Google • 508 reviews
    I was afraid when reading the reviews. I took a leap of faith and I’m very happy so far.

  • 1/5 Lonneke M. 1 year ago on Google
    (Translated by Google) Pure scam and fake accounts. As soon as you are 'linked' to a person, you will immediately receive an invoice, followed by various reminders and even collection. Even if the 'linked' person is no longer heard from. (Original) Pure oplichterij en fake accounts. Zodra je 'gekoppeld' bent aan een persoon ontvang je direct een factuur, daarna diverse aanmaningen en zelfs incasso. Ook als de 'gekoppelde' persoon niets meer van zich laat horen.
    2 people found this review helpful 👍

  • 1/5 Aroena J. 2 years ago on Google
    (Translated by Google) Warning, an invoice has been sent to the collection, but the legal term has not yet expired. In addition, I do not see the invoice on my own web environment. I also did not receive an invoice. Just a link to their website to pay the bill. This makes it impossible to pay the invoice. (Original) Waarschuwing, er is een factuur naar de incasso gestuurd, maar de wettelijke termijn is nog niet verlopen. Daarnaast zie ik de factuur niet op mijn eigen web omgeving. Ook heb ik geen factuur ontvangen. Alleen een link naar hun website om de rekening te betalen. Hierdoor is het onmogelijk de factuur alsnog te betalen.
    2 people found this review helpful 👍

  • 1/5 Tanit Lizama G. 2 years ago on Google • 25 reviews
    Booked a cleaner, didn’t come. I tried contacting customer service from Hlprs the same day to explain the issue. Wasn’t able to contact the cleaner. Few day later I received an invoice. Please avoid this service at all cost! I deeply regret wasting the time.
    1 person found this review helpful 👍

  • 5/5 desistfantast 2 years ago on Google • 17 reviews
    Really find you a helper within a short time. Easy to use interface. Fast response.
    1 person found this review helpful 👍

  • 2/5 Jaap van H. 5 months ago on Google • 13 reviews
    We really like the cleaners we found on here, they did great work. However, the platform itself is a classic example of software made by those seeking to become a profiting middleman, rather than actually providing value as a facilitator. All focus is on exploiting the fact they know what help is looking for work and you don't. Classic rent-seeking and non-inspiring behaviour, leeching rather than creating value.
    1 person found this review helpful 👍

  • 2/5 Ronald van K. 4 years ago on Google
    De hulp is prima. De website is zodanig gemaakt, dat je geen persoonlijk contact meer hebt met hlprs. Mooie website voor een verdienmodel. Je kan geen boekingen meer invoeren, als de hulp al in het huis is en telefonisch overleggen is er helaas niet bij.
    1 person found this review helpful 👍

  • 1/5 Jay-J G. 5 months ago on Google • 65 reviews
    Made an account for help cleaning my new apartment. Posted the job but ended up getting offered help from a friend. Canceled and deleted the job maybe two hours later. Still need to pay a “service fee” of €20. Did not use any services.. eBay/Facebook and other companies don’t charge you a fee if you post an add and decided to take it down. Definitely would be careful and would definitely recommend my friends and family to not use this site. If you’re looking for local people to help just find Facebook groups and use market place. It’s free!

  • 1/5 Alexandra V. 7 months ago on Google • 22 reviews
    The worst app I’ve ever used. The cleaner I wanted didn’t answer and now I have to pay a 20€ service fee for making an account??!!!!! SCAMMERS

  • 1/5 Manitra M. 8 months ago on Google • 4 reviews
    Although the people on the app might be great, the app itself is a joke. Your booking getting cancelled the next morning because you didn't react to 10 notifications they sent during the night. Who makes these product decision, it's so backward?

  • 1/5 Jordi 1 year ago on Google
    (Translated by Google) As soon as someone responds, you have to pay immediately. Even if you do not work with that person or cancel the appointment because the person simply does not come across as reliable. (Original) Zodra er iemand reageert moet je meteen betalen. Ook als je niet met die persoon in zee gaat of de afspraak afzegd omdat de persoon gewoon niet betrouwbaar overkomt.

  • 2/5 Wouter 2 years ago on Google
    (Translated by Google) Nice concept and clear site, but it doesn't work. Neatly created a profile and selected about 8 of the proposed cleaners, but had no response. Hlprs then sends the request to more cleaning ladies, but this also yielded nothing. I live in a city in the middle of the country, so not in a remote corner. (Original) Leuk concept en overzichtelijke site, maar het werkt niet. Netjes een profiel aangemaakt en een stuk of 8 van de voorgestelde schoonmaaksters geselecteerd, maar geen enkele reactie gehad. Vervolgens stuurt hlprs het verzoek naar meer schoonmaaksters, maar ook dit leverde niks op. Ik woon in een stad in het midden van het land, dus niet in een uithoek.

  • 5/5 Anemone B. 1 year ago on Google
    (Translated by Google) Been working here for a long time for this platform and am very satisfied. (Original) Werk hier al langere tijd voor dit platform en ben zeer tevreden.

  • 1/5 R S. 1 year ago on Google • 1 review
    Really bad. I booked a cleaner by error. Immediately canceled the request in few minutes. Yet the company demands me to pay 20€. This is unethical and against European consumer rights.
    1 person found this review helpful 👍

  • 1/5 R s. 1 year ago on Google • 2 reviews
    Unethical. Charging service costs even though you didn’t find the right helper. Its almost like a click-and-bait. Just press one button and you are liable to pay. Avoid hlprs at all costs.


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