Pets Place image

Pets Place

Pet store Pet supply store Aquarium shop Reptile store Equestrian store

One of the Most Reviewed Pet supply stores in Tilburg


Address

Umberstraat 6, 5044 JJ Tilburg, Netherlands

Website

www.petsplace.nl

Contact

+31 13 467 2903

Rating on Google Maps

4.20 (695 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: (Carnival Saturday), 9 am to 6 pm, Hours might differ
  • Sunday: (Carnival in the Netherlands), 12 to 5 pm, Hours might differ
  • Monday: (Carnival in the Netherlands/Shrove Monday), 9 am to 8 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: voor (22) niet (20) winkel (18) shop (17) store (14) staff (13) maar (11) Nice (10) friendly (9) personeel (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Reddevil85nl K. 2 years ago on Google • 49 reviews
    Lots of variables to get something for your pet. Birds, dogs, rabbits, gerbils and even for your horse. Easy access for everybody and easy parking across the store.
    1 person found this review helpful 👍

  • 4/5 Nard O. 6 years ago on Google • 22 reviews
    Mainly focused on the regular pets. But even though they have a wide range from chicken food, birds, fish, reptiles, spiders, rabbit, mice, rats, etc.
    1 person found this review helpful 👍

  • 5/5 Harriette R. 3 years ago on Google
    (Translated by Google) Everyone knows I went with my bull terrier had to be washed 🤣🤣🤣 (Original) Iedereen weet dat ik met mijn bull terriër ben geweest moest gewassen worden 🤣🤣🤣
    1 person found this review helpful 👍

  • 4/5 Aytaç S. 5 years ago on Google • 92 reviews
    It's a great shop for stuff for your pets. They have everything and what they don't have they will order for you. The staff is friendly. But the main reason I go to this place is because they also have great vets.

  • 1/5 Sezer Y. 10 months ago on Google • 87 reviews
    The employees are clearly not educates here on topics like nutrition, pet care and the likes. Which is ok I guess but don’t expect to receive valuable information on these topics. The fact they still sell animals like bunnies, meta fish in small containers (who’s health is just questionable) and birds in small cages is mind blowing.

  • 1/5 Ala6 S. 1 year ago on Google • 81 reviews
    Used to be a 5 star review but the last few times I was there, the people were judgy and lazy. I was in the store at 19:40 and couldn't find any of the staff, by the time someone came around it was 19:48 and they said they do not sell any animals when it is 10min to closing time... Okay I understand, but the minute I asked the 3 girls if I could buy an animal they gave me dirty looks and talked in Dutch to eachother because they know I cannot understand. Anyways, Aabe Pets place is my to go shop now. Never stepping foot here again!

  • 5/5 Lumy's fish h. 4 years ago on Google • 14 reviews
    Really welcoming and professional employs. They take your advice in consideration if is to improve their service. I go there with pleasure because if i need something what is not in the store, they order for me and they call me when is arrived in the store .

  • 3/5 Adam D. J. 6 years ago on Google • 9 reviews
    They have products for all kinds of animals. Which means if you go to dedicated shop for your animal you will most likely have bigger choice of products. But the opening hours are good. Only thing which I miss is good quality food for pets. They have popular marks. Unfortunately this means unhealthy. Really good quality you can't find there.

  • 5/5 Mindaugas B. 5 years ago on Google • 8 reviews
    Big shop, wide range of products. I would give 11 out of 10 for help to customers. Sellers were very helpfull, informative, answered all the questions and gave a lot of good advices. I do not speak Dutch language, but they were happy to speak with me in english. Without doubt i can 100% recomend this shop for pet owners.

  • 5/5 Krzysztof K. 4 years ago on Google • 7 reviews
    Excellent crew, they are very helpful and they have required knowledge about pets.

  • 5/5 Merugia H. 3 years ago on Google
    (Translated by Google) Customer service. (Original) Klantvriendelijkheid.

  • 3/5 Neil van K. 3 years ago on Google
    (Translated by Google) Lovely pet store. Personnel changes a bit often (Original) Mooie dierenwinkel. Personeel wisselt wel wat vaak

  • 4/5 Hans D. 3 years ago on Google
    (Translated by Google) Great pet store with friendly and helpful staff (Original) Grote dierenspeciaalzaak vriendelijk en hulpvaardig personeel

  • 4/5 Xavier M. 3 years ago on Google
    (Translated by Google) Everything for animals available (Original) Alles voor dieren aanwezig

  • 4/5 Patrick van R. 3 years ago on Google
    (Translated by Google) Nice shop They have everything (Original) Leuke winkel Ze hebben er van alles

  • 5/5 Harriette S. 3 years ago on Google
    (Translated by Google) Super store with good employees (Original) Super winkel met goede medewerkers

  • 5/5 john t. 3 years ago on Google
    (Translated by Google) nice store (Original) fijne winkel

  • 4/5 Ciprian A. 3 years ago on Google
    (Translated by Google) Besides my house and good price quality for products! (Original) Naast mijn house en goede prijs kwaliteit voor producten!

  • 5/5 Corry S. 3 years ago on Google
    (Translated by Google) Nice shop, plenty of choice! (Original) Fijne winkel, volop keus!

  • 4/5 TheBonelessGamer 3 years ago on Google
    (Translated by Google) Nice shop with nice employees. And there was a very cute shepherd puppy (Original) Fijne winkel met leuke medewerkers. En er was een hele schattige herder puppy

  • 1/5 Beatrice R. 3 years ago on Google
    (Translated by Google) You enter the store at 19:36. After you've done your shopping at ah. You are not addressed so I walked to the aquarium hoping to meet someone, after 10min you find an employee you are told that at 19:50 they are not supposed to help you with your question .... I know not but I was not waiting for fun 10min for someone who responds so unprofessional to her colleague where I stand as a customer. “Help her, but it is not the intention at 7:50 pm” I thanked the girl who just had to help me but I would rather walk out the door than spend my money to be treated like this to be treated like a colleague. If you work full-time, you can not go to a store earlier, the staff of a store should understand that. I have been a loyal customer for both my dog ​​and my aquarium for 1 1/2 years but I really did not expect this no matter how bad your day or your courage is ... really no respect for the customer but not to your colleague me don't know but that girl who doesn't belong in the sales. Complaint is still officially submitted via the petsplace website. If the employee's behavior had been different, I would have understood more about their closing time. (Original) Je loopt de winkel binnen om 19:36. Na dat je boodschappen hebt gedaan bij de ah. Je wordt niet aangesproken dus liep ik naar de aquarium in de hoop iemand tegen te komen, na 10min zoek je een medewerker krijg je te horen dat om 19:50 niet de bedoeling is dat ze jou helpen met je vraag.... ik weet niet maar ik zat niet voor de lol 10min te wachten op iemand die zo onprofessioneel reageert naar haar collega waar ik als klant bij sta. “ help haar maar, maar is niet de bedoeling om 19:50” ik heb het meisje die zomaar mij moest helpen bedankt maar ik liep liever de deur uit dan mijn geld uitgeven om zo behandeld te worden om haar zo behandeld te worden als collega. Als je fulltime werkt dan kan je niet eerder naar een winkel, de personeel van een winkel zou dat moeten begrijpen. Ik ben al 1 1/2 jaar een trouwe klant voor zowel mijn hond als mijn aquarium maar dit had ik echt niet verwacht hoe slecht jouw dag of je moed ook is... echt geen respect voor de klant maar ook niet naar je collega ik weet niet maar die meisje die hoort niet in het verkoop thuis. Klacht wordt nog officieel indiende via de petsplace website. Als de gedrag van de medewerker anders was geweest had ik meer begrijp gehad voor hun sluitingstijd.

  • 3/5 Martin M. 3 years ago on Google
    (Translated by Google) Good assortment. (Original) Goed assortiment.

  • 3/5 Sandvink 3 years ago on Google
    (Translated by Google) Nice shop and well organized. Enough supply of animal supplies for different animals. Helpful staff. Entirely right. But....... Update after 2 years: knowledge has decreased a lot. If they don't know something, they say they don't have it. You are obliged to take a basket because of covid-19, but these are not disinfected. There is also no material available to do this yourself. I took off 2 stars because of this. (Original) Leuke winkel en goed overzichtelijk. Genoeg aanbod van dierbenodigheden voor verschillende dieren. Hulpvaardig personeel. Helemaal goed. Maar....... Update na 2 jaar: kennis van zaken is ver afgenomen. Als ze iets niet kennen dan zeggen ze dat ze het niet in huis hebben. Je wordt verplicht vanwege covid-19 een mandje te pakken maar deze worden niet ontsmet. Er is ook geen materiaal beschikbaar om dit zelf te doen. Ik heb 2 sterren eraf gehaald hierdoor.

  • 4/5 Britt De W. 3 years ago on Google
    (Translated by Google) Nice shop, friendly staff and a wide range. Dogs are allowed in the shop, for example to fit a leash or muzzle. In addition to standard chunks for dogs, meat and dried meat are also sold. In addition, there are of course also products for rodents, birds and fish. Reptile products probably too, but I'm not completely sure. There are also rabbits, rats, guinea pigs, (dwarf) hamsters, birds and fish in the shop. (Original) Leuke winkel, vriendelijk personeel en een breed assortiment. Honden zijn toegestaan in de winkel voor bijvoorbeeld het passen van een riem of muilkorf. Naast standaard brokken voor honden wordt er ook vlees en gedroogd vlees verkocht. Daarnaast zijn er ook uiteraard producten aanwezig voor knaagdieren, vogels en vissen. Producten voor reptielen waarschijnlijk ook, maar daar ben ik niet volledig zeker van. Er zijn ook konijnen, ratten, cavia's, (dwerg) hamsters, vogels en vissen in de winkel aanwezig.

  • 5/5 Niels P. 4 years ago on Google
    (Translated by Google) Bought a bone for my dog! Super business. (Original) Een bot gekocht voor mijn hond! Super zaak.

  • 4/5 debby davidson d. 4 years ago on Google
    (Translated by Google) Cozy store to shop for your pet 😊 (Original) Gezellige winkel om t shoppen voor je huisdier 😊

  • 1/5 Stefan L. 4 years ago on Google
    (Translated by Google) No heart for animals just for your money ... (Original) Geen hart voor dieren enkel op je geld uit...

  • 4/5 Roman K. 3 years ago on Google
    Nice place. The staff is friendly.

  • 1/5 Jeanette B. 2 years ago on Google
    sale of extremely neglected cavia!

  • 5/5 MAR B. 2 years ago on Google
    Cute:)

  • 1/5 Eve l. 3 years ago on Google
    (Translated by Google) Employees come across as irritated when you ask something & never actually have an answer to your question .. Previous x got money back for a product, didn't know how to do that and told me to go to another location. Asked if she wanted to call another location so that I wouldn't have to go to the other side of Tilburg for nothing. Called, correct employee not present so asked if I could be called back. She also did not know .. Phone number left behind, never called back 🤦‍♀️ Vetsplace, on the other hand, is really great! 😸 (Original) Medewerkers komen geïrriteerd over als je iets vraagt & hebben eigenlijk nooit antwoord op je vraag.. Kreeg vorige x geld terug voor een product, wisten niet hoe dat moest en zei dat ik maar naar andere locatie moest gaan. Gevraagd of ze andere locatie wilde bellen zodat ik niet voor niks naar de andere kant van Tilburg hoefde te gaan. Gebeld, juiste medewerker niet aanwezig dus gevraagd of ik teruggebeld kon worden. Wist ze ook niet.. Telefoonnummer achter gelaten, nooit teruggebeld 🤦‍♀️ Vetsplace daarentegen is echt top! 😸

  • 5/5 Pan b. 3 years ago on Google
    good price

  • 5/5 Ariel van den B. 3 years ago on Google
    Very cheap!

  • 5/5 Thijs P. 4 years ago on Google
    Everything you need for your pet, or to get rid of unwanted visitors (mousetraps).

  • 5/5 Wilfred de R. 3 years ago on Google
    Top

  • 4/5 Callista De K. 3 years ago on Google
    (Translated by Google) Fine shop groit assortment (Original) Fijne winkel groit assortment

  • 4/5 Nico C. 3 years ago on Google
    (Translated by Google) Friendly employees (Original) Vriendelijke medewerkers

  • 5/5 YouTube m. 3 years ago on Google
    (Translated by Google) they have. nice fishing (Original) ze hebben. mooi vissen

  • 3/5 Theo U. 3 years ago on Google
    (Translated by Google) Too expensive (Original) Te duur

  • 5/5 Nafke S. 3 years ago on Google
    (Translated by Google) Nice and friendly staff (Original) Leuke en vriendelijke personeel

  • 5/5 Helene D. 3 years ago on Google
    (Translated by Google) Lots of fun stuff for your pet for a reasonable price (Original) Heel veel leuke spullen voor je huisdier voor een redelijke prijs

  • 4/5 Patricia van O. 3 years ago on Google
    (Translated by Google) Nice well-arranged store with a lot of choice. (Original) Fijne overzichtelijke winkel met veel keuze.

  • 5/5 Alex S. 3 years ago on Google
    (Translated by Google) They have everything here for dogs and cats.friendly staff. (Original) Ze hebben hier alles voor honden en katten.vriendelijke personeelsleden.

  • 4/5 Juanita T. 3 years ago on Google
    (Translated by Google) Good assortment, friendly staff (Original) Goed assortiment, vriendelijk personeel

  • 4/5 Sandra P. 3 years ago on Google
    (Translated by Google) Nice case, lots of choice. I personally find scratching posts on the high side in terms of price. A nice view for 89 euros but with very nice legs and for that price you can expect a little more stability. Otherwise very beautiful and big here (Original) Mooie zaak, veel keuze. Krabpalen vind ik persoonlijk aan de hoge kant qua prijs. Een leuke gezien voor 89 euro maar met hele fijne pootjes en voor die prijs mag je wel iets meer stabiliteit verwachten. Verder erg mooi en groot hier

  • 5/5 Cor K. 3 years ago on Google
    (Translated by Google) Everything for animals (Original) Echt alles voor dieren

  • 5/5 Henna F. 3 years ago on Google
    (Translated by Google) Cats are happy with their extra basket (Original) Katten zijn blij met hun extra mandje

  • 5/5 Tessa van N. 3 years ago on Google
    (Translated by Google) Great service and friendly staff (Original) Goede service en vriendelijk personeel

  • 3/5 Marijk van der H. 3 years ago on Google
    (Translated by Google) Plenty of supply; the staff varies. Quite a few young people who do not always understand that you come in as a customer and not as a friend of the schoolyard. (Original) Veel aanbod; het personeel is wisselend. Vrij veel jonge mensen die nog niet altijd snappen dat je als klant binnenkomt en niet als vriendje van het schoolplein.

  • 4/5 Nicole B. 3 years ago on Google
    (Translated by Google) Good assortment and nice employees (Original) Goed assortiment en leuke medewerkers

  • 4/5 Caspar B. 3 years ago on Google
    (Translated by Google) Good shop. Extensive and complete range and helpful staff. (Original) Goeie winkel. Uitgebreid en compleet assortiment en behulpzaam personeel.

  • 4/5 Box M. 6 years ago on Google
    Pets place... as known

  • 5/5 Wesley R. 3 years ago on Google
    (Translated by Google) Nice animal shop (Original) Leuke dieren winkel

  • 5/5 Theo van I. 3 years ago on Google
    (Translated by Google) Nicely organized store with friendly employees (Original) Mooi overzichtelijke winkel met vriendelijke medewerkers

  • 5/5 Mirthe van V. 11 months ago on Google • 2 reviews
    Anyways, Aabe Pets place is my to go shop now. Never stepping foot here again.


Call +31 13 467 2903 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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