1/5 Ben B. 7 months ago on Google
I
recently
had
a
disappointing
experience
at
Dae
Gee,
and
I
believe
it's
crucial
to
share
my
feedback
through
this
one-star
review.
My
party
of
9
arrived
at
the
restaurant
around
7:40
pm,
well
within
the
posted
closing
time
of
9
pm.
However,
our
visit
took
an
unexpected
turn.
The
individual
who
identified
themselves
as
the
"manager"
at
the
time
stopped
us
from
entering
further
and
explained
an
unusual
policy.
If
we
chose
to
sit
down
for
dinner,
we
would
only
receive
one
round
of
food
with
no
refills,
all
while
being
charged
the
full
price
for
an
all-you-can-eat
dinner.
This
policy
didn't
seem
fair,
and
I
tried
to
discuss
it
with
the
manager.
We
were
more
than
willing
to
pay
the
full
price
and
leave
a
generous
tip
if
we
could
enjoy
our
meal
until
the
restaurant's
posted
closing
time.
Unfortunately,
the
manager
remained
firm
in
their
decision,
leading
us
to
decide
to
leave.
I
asked
for
contact
information
to
express
my
concerns,
and
I
was
provided
with
a
personal
Gmail
address.
Unfortunately,
my
attempts
to
communicate
via
this
address
were
unsuccessful.
This
lack
of
a
professional
communication
channel
was
disappointing.
I
cannot
wholeheartedly
recommend
this
establishment,
and
I
strongly
encourage
the
management
to
reconsider
their
posted
hours,
which
appear
to
be
somewhat
misleading.
It
was
disheartening
to
witness
a
similar
experience
as
we
were
leaving
when
another
party
of
4
was
informed
of
the
same
policy:
full
price
for
an
all-you-can-eat
dinner
with
only
one
round
of
food
service,
despite
arriving
with
over
an
hour
remaining
until
the
posted
closing
time.
Dae
Gee's
concept
is
centered
around
a
family-style
meal
with
multiple
rounds
of
their
single-serving
sides.
However,
their
rigid
policies
and
lack
of
flexibility
left
us
feeling
unsatisfied.
While
I've
enjoyed
dining
at
other
Dae
Gee
locations
with
friends
and
family,
this
particular
experience
has
led
me
to
a
firm
decision.
I
will
avoid
this
location
at
all
costs
and
will
go
out
of
my
way
to
visit
their
other
locations
with
top-notch
customer
service.
It's
important
for
me
to
share
this
feedback
in
the
hope
that
the
restaurant
can
improve
and
provide
a
more
customer-friendly
experience
in
the
future.
This
happened
on
10/17
at
7:40pm.
1 person found this review helpful 👍