2/5 S B. 1 year ago on Google
This
legendary
theater
opened
in
1926,
and
premiered
"Citizen
Kane"
in
1941.
It
is
a
historic
and
gorgeous
Hollywood
landmark
done
in
an
ornate
Spanish
colonial
"revival"
style.
It's
a
must
see,
but
the
customer
service
leaves
a
lot
to
be
desired
I
was
literally
face
palmed
(hand
with
palm
out,
in
my
face)
by
an
employee
of
this
theater
tonight,
when
I
was
about
to
walk
in
5
minutes
before
the
7pm
showing
of
"Avatar:
The
Way
of
Water".
It
was
at
the
ticket
booth
by
the
woman
with
long
dark
brown
braided
hair
who
works
inside
the
booth.
I
had
just
approached
the
window
at
the
classic
style
outside
ticket
booth,
smiled
and
was
going
to
show
her
my
phone
with
online
ticket
but
before
I
said
a
word
she
glanced
at
me,
looked
away
and
then
put
her
hand
out,
palm
in
my
face
to
block
my
face
from
behind
the
booth's
glass.
And
she
kept
her
hand
there
until
another
employee
saw
me
standing
there
slightly
aghast
so
I
walked
over
to
him.
Why
did
the
woman
in
the
ticket
booth
do
this?
This
a
Disney
theater.
It's
horribly
rude.
I
hadn't
even
asked
a
question
yet.
I
could
have
been
asking
to
buy
a
ticket.
Luckily
I
had
already
prepaid
my
$24
ticket
online.
I
can't
imagine
what
it
would
have
been
like
buying
a
ticket
from
her.
The
theater
was
almost
empty
on
a
Tuesday
night;
there
were
about
10
people
in
the
auditorium.
I
told
the
security
guard
that
let
me
in
to
the
left
of
the
ticket
booth
about
the
face
palm
as
he
scanned
the
QR
code
on
my
phone
but
he
just
shrugged.
The
woman
in
the
ticket
booth
stared
at
me
sideways
as
I
walked
in.
Maybe
she
was
in
a
bad
mood
but
it's
no
way
to
treat
customers.
They
have
a
lot
of
security
and
a
very
sensitive
metal
detector
(I
even
had
to
remove
my
wallet
which
doesn't
happen
frequently).
Maybe
there
have
been
security
problems
since
it's
on
Hollywood
Blvd?
The
security
I
can
understand,
but
the
rudeness
I
can't.
It's
a
magnificent
theater,
but
you
can't
have
a
ticket
booth
treating
customers
like
that
at
a
Disney
property.
It's
impolite
and
potentially
bad
for
business.
Especially
sad
as
it's
a
family
orientated
theater.
It's
not
cheap
either,
but
it's
a
real
experience
to
see
a
movie
here.
A
small
bottle
of
plain
water
is
$6,
but
that's
pretty
standard
these
days
at
the
movies,
so
be
prepared
for
that
too.
Besides
that
one
hiccup
with
the
ticket
booth
which
kind
of
ruined
tonight's
experience,
I
highly
recommend
that
when
you
book
your
seat
to
try
out
the
top
balcony
front
row
for
seats.
It's
the
best
view,
fairly
unique
as
most
movie
theaters
don't
have
balconies,
and
perfect
distance
from
the
screen
and
you
can
really
see
the
entire
theater
with
its
beautiful
interior.
Films
have
custom
themed
light
shows
before
they
start.
8 people found this review helpful π