JOANN Fabric and Crafts image

JOANN Fabric and Crafts

Home goods store Craft store Fabric store Picture frame shop Art supply store Scrapbooking store Yarn store Sewing shop Bead store Sewing machine store

Chain providing a wide range of fabrics, plus sewing & arts & crafts supplies (most offer classes). People often mention service, customer, store, items,


Address

1131 S Federal Hwy, Pompano Beach, FL 33062

Website

stores.joann.com

Contact

(954) 941-5110

Price rating

$$ $$

Rating on Google Maps

4.50 (635 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (11) customer (8) store (7) items (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Lawrie M. 2 years ago on Google
    JoAnn fabrics has always been one of my favorite stores. It has a little bit of everything! This store is very tidy and has a lot to offer. I was really surprised to see that they still had quite a bit of deeply discounted holiday items. I went there to look for a random shelf and had a couple of options. He never know what you really are able to find there. This is definitely a good store and a great plaza! If you have found this review helpful please give me a 👍 thumbs up and feel free to follow. 😊
    3 people found this review helpful 👍

  • 5/5 Gill 4 years ago on Google
    Always helpful sales staff. Hard to find craft and sewing items can be found here. I found this beautiful blue crushed velvet I used to cover panels inside my van project!
    1 person found this review helpful 👍

  • 1/5 Melanin P. 10 months ago on Google
    This is insane, after traveling 1/2 hr to get here, the lady in the Fabrice department is with a customer, or so I thought, taking her measurements, exchanging cash, that she pocketed, I'm confused thinking this is a service that JOANN offers, after waiting 15 mins with this "customer" I asked the sales lady, is this a service that you offer, she looks at me and has the nerve to say "NO, this is personal" REALLY?? you saw me standing there all this time, why??? Of course I left without my fabric, because there's no one else to help, never again, worst service...
    1 person found this review helpful 👍

  • 5/5 Aimee K B. 5 years ago on Google
    Creativity Central—higher quality than Michael’s! Imagination bastion for fabric—notions; thread and needles; bobbins; patterns; sewing baskets; buttons; pins—thoroughly delightful !!! Only wish they sold the older sewing machines. Vintage machines are so much more reliable!
    1 person found this review helpful 👍

  • 4/5 Maria E. 1 year ago on Google
    I got better service this time. So sad that customer service is not consistent. I love the store with all the variations of items but the customer service is lacking.

  • 5/5 Vincent C. 4 years ago on Google
    My jean jacket had its 200,000 retirement But I was able to put my red white and blue's on a recycled one. But it needed some heavy duty stuff and the girls hooked me up.

  • 5/5 Miss F. 9 months ago on Google
    Patrick is a phenomenal employee and deserves some recognition for his great customer service!

  • 5/5 C R. 7 months ago on Google
    A very nice place for your arts and crafts.. specially nowadays when mortar stores and a rarerity.

  • 5/5 Angel G. 1 year ago on Google
    Had what I needed....the cashier was nice and professional very clean store

  • 5/5 Joanne B. 1 year ago on Google
    Fabulous selection and prices. Just live getting 40% off on a regular priced item today!! And another bonus of 15% off for being a teacher!!

  • 5/5 Joyce S. 1 year ago on Google
    Loved that the yarn was 25% off today. This IS the best selection of yarn around!!!

  • 5/5 Amber M. 2 years ago on Google
    Haven't been there in a while & they had everything (& more) one would need!! I got fabric, pillows, decor/ art work & even cute dishes to re-vamp & upgrade the whole room in just 1 stop. I am pleasantly surprised ... The bonus is everything I got was one sale!! So I got way more than I anticipated at the same budget :)

  • 5/5 M C (. 1 year ago on Google
    Wonderful store with lots of options for all hobbies. Friendly personnel and the manager is one of the nicest persons ever.

  • 5/5 fun food L. 1 year ago on Google
    Great supplies for embroidery! And there was lots of cool Halloween stuff.

  • 5/5 Susanne M J. 1 year ago on Google
    Cashier was very helpful. Looked up my # in the system. Told me about the Joann app and that it has coupons.

  • 5/5 Mariko C. 1 year ago on Google
    Always great service. Associates take time to review products and educate. They also handle customer service issues quickly and effectively. Professional and courteous.

  • 5/5 claudia de l. 2 years ago on Google
    Shaun and Heather are Exceptional!! Their customer service skills are excellent!! they are friendly Knowledgeable and ready to help you with your shopping experience. Highly recommend this location also had all the items in store in stock. thanks again!!! C

  • 1/5 Mellissa D. 1 year ago on Google
    Absolute trash customer service. Charged me for items they cancelled, when I called to try to have it fixed she interrupted me and told me it’s not her problem, it’s my bank. Which is untrue because the order status shows picked up on items they cancelled and the wrong total was charged to my account this morning. When I told her she was wrong and I needed someone else to help, she hung up on me! Then refused to answer the phone. I had to call their corporate number. I’ll never go to this store again. Be weary of these thieves!!


Call (954) 941-5110 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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