2/5 Giovanni D. P. 6 months ago on Google
This
is
a
high
volume
location,
and
the
tempo
was
medium
to
busy,
on
a
Sat
morning
just
before
noon.
They
do
a
good
job
of
getting
you
seated
quickly.
The
way
that
they
facilitate
such
quick
turn
around
times
is
by
getting
the
food
out
quickly
and
turning
that
table
over
as
soon
as
possible.
A
sound
business
model,
indeed.
Unfortunately,
they
rush
the
cooking
step
so
much,
that
the
quality
suffers
greatly.
I
was
with
a
party
of
two
others.
My
two
companions
both
ordered
eggs
over
easy,
which
were
so
undercooked
that
the
whites
of
the
eggs
were
runny.
Over
easy
eggs
should
be
soft
but
cooked
whites,
and
still
liquid
yolks.
They
were
rushed
off
the
grill.
I
had
"two
eggs
scrambled,
dry,
with
well
done
fries."
On
appearance,
the
eggs
looked
perfect,
as
they
had
a
small
amount
of
browning
on
the
top.
However,
the
underside
was
still
runny
wet.
So,
they
were
cooked
well
on
the
one
side
and
just
flipped
over
onto
the
plate,
the
other
side
never
seeing
the
grill.
Dry
doesn't
mean
burned,
but
I
can
deal
with
it
as
long
as
they
are
dry,
not
wet
and
runny.
But
I
got
both
downsides,
the
overcooked
half,
and
the
wet
runny
half.
The
fries
looked
gorgeously
cooked
till
brown,
I
was
sure
these
would
be
good.
However,
they
were
still
raw
inside.
That
firm
half
crunch
of
an
uncooked
potato.
This
tells
me
the
fryer
temps
were
set
way,
way
too
high,
and
scorched
the
outside
while
not
allowing
enough
time
for
the
inside
to
cook.
The
coffee
was
fresh
and
hot,
two
thumbs
up
there,
as
well
as
the
toast,
that
was
fine.
But
0
for
3
on
the
eggs,
the
easiest
and
quickest
item
on
the
menu
to
make
in
my
experience,
there
is
no
need
to
rush
them.
It
doesn't
matter
how
smooth
all
the
other
steps
in
the
experience
are,
if
the
food
is
lacking,
that
is
what
the
customer
is
going
to
remember.
Customers
forgive
wait
times
to
a
very
large
degree,
and
it
can
actually
work
in
your
favor,
amping
up
anticipation...
Bad
food
never
does.
Sorry,
Lake
Grove
Diner,
you
didn't
do
it
for
me.
But
here
is
an
opportunity
to
correct
what
I
hope
is
just
an
isolated
incident.
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