They should change the flyer and wrote zeros work here…very very rude unprofessional and disrespectful towards our little child…he was already sick and he’s just 5!!! This lab technician Kyle grabbed him and threw him on the bed….I have called the police already waiting at the parking lot and will charge a child abuse case on town of Huntington as soon as Tuesday…also felt discriminated because of our skin!!! They shouldn’t be here if they have this type of stuff in the facility….the other 2 ladies were nice and supportive but that doesn’t change the fact that they have wrong selection of stuff!!! Please don’t bring your child here!!!! PERIOD!!!!

I am with north well network for past years for my children but this facility has shocked me to my nerve!!! The lab technician Kyle scallione has shown me the last level of inhumanity!!!! Never thought a sick child can be treated this way!!!! I am afraid of taking my child to any facility of Northwell!!! It’s just terrifying!!!

This is a review for seeing Dr. Alan Levine with my four year old son who felt ill. Tonight I brought him in because he was battling a terrible fever that was difficult to manage and break. I had a feeling it was viral related however I wanted his lungs, ears and throat to be checked out to make sure it wasn’t something else. As soon as he walked in he asked me what’s wrong with him. I said he has a cough, fever and some congestion. Within 15 second of him walking first in and telling him what symptoms my son has, he immediately says “oh he probably has a cold” in a snotty attitude. I ignored it and just wanted him to finish examining my son so I knew what Illness he may have. He then proceeded to listen to his lungs and say “did you quit smoking” to my FOUR year old son! I looked at him and gave him a face like why?! Are you for real?! He then said “come on lighten up mom”. This is not a joking matter! He even said he looks fine to me..meanwhile he doesn’t know my child (he does not know his definition of his “fine”) and yet my son was sleeping in the waiting room which is so unlike him because he’s constantly full of energy. Now how can you be a doctor to young children and call yourself professional? It was just so inappropriate. Throughout the examination he was pretty nasty, full of strange and inappropriate jokes and unprofessional. The last thing that infuriated me was when I asked him if he will do other tests such as flu. His response was “we are getting low on flu specimen I’ll try”; this was said in such a lazy matter. I then had to ask “why shouldn’t you test him?” His response “we don’t really test for flu unless the person has asthma but i I can try to test him”. I have never seen a doctor have to make such indecisive decisions with patient care; apparently he’s proven that point. I ultimately said to him, “ it’s very clear you don’t want to do anything for my son. I heard you tell the front desk after 7pm no more patients can be seen and I feel like an inconvenience to your time.” Unfortunately I had to walk out because I felt highly uncomfortable with him touching my son furthermore.

My husband took my daughter at around 7pm to have her ear checked. She was already at the pediatrician’s office the day before and was prescribed antibiotics for swimmers ear. A day later she was getting worse not better. Since it was getting late we wanted her to be seen by a doctor. Dr. Lisa Thomas saw her and told my husband she needs to give 48 hours for the drops to work. Well, my daughter work up in the middle of the night (8 hour later), with blood coming out of her ear and in extreme pain. Called the on call doctor and brought her back to the pediatrician’s office when they opened. She had a double ear infection, a wick put in and is now on oral antibiotics bc it could be an inner ear infection. It was so bad they could barely see anything. I am very disappointed with the rushed care given at this facility. Waist of time and hopefully she recovers without any hearing loss.

It sounds ridiculous, but I have to write. I took my daughter to the clinic, since during the night she had a headache, fever with 103,stomach pain, besides pain in the throat and dizziness. We suspected of strepto since my other daughter had become ill, but we were surprised. In a super quick consultation, the nurse did the examination of the throat, and the doctor dismissed us saying: nothing bad. You can go back to school. Well, she went back to school, felt sick, and was taken to a more serious clinic, result: COVID. Congratulations. the rush and lack of professionalism not only prolonged the possibility to minimize the symptoms, but certainly contaminated dozens of people around. Would it hurt to do a PCR based on the symptoms?

I went to this facility purposefully because I thought that they would pediatric-focused with ample kindness and a gentle nature. Boy, was I wrong. My 9 year old hobbled in and was told by an MA without even being evaluated that “it’s good to walk on it” when she asked her to unnecessarily walk unassisted across the clinic to get weighed after we were brought to our exam room. Next, we saw a very gruff physician who said at first (again, before any evaluation of any kind or imaging) that “she really doesn’t tolerate pain well, does she?” To which I said “I’m not sure what that means.” He went on to forcefully push and pull her foot without ANY gentleness, even as she had tears in her eyes. He then, without warning, lifted her shirt completely up to listen to her heartbeat. She’s 9 and wears a training bra and when he left, she said, “Ma, he didn’t even tell me he was going to do that. It made me uncomfortable.” I wasn’t pleased but I kept my mouth shut. They took X-rays and he immediately came in and said “all clear!” There’s no way he took any careful time actually examining the X-ray. Next, someone came in (a tech who kept talking about how he was a paramedic) explained what a wrap bandage was for about three minutes instead of putting it on. He spoke down to both me and my daughter and told us everything we were doing wrong (how she was walking on a cane, all we had at the time since she just got the injury at school). It wasn’t until the doctor gave me her note for school and said “if it keeps hurting you, you need to go elsewhere because we can’t help you” that I told him that I was a doctor myself. I just wanted someone to tell me if it was fractured or not because she was in so much pain. I didn’t need someone to treat us so demeaningly. We listened to them. Even after all this, we trusted them. But I shouldn’t have. We did everything they said. It still hurt her so much. We went to the Stony Brook Orthopedic Urgent Care four days later and guess what? She had a fracture in her growth plate, and the pediatric orthopedist there showed us that it was fairly obvious. This happened almost two months ago and she’s still in a boot cast. I hesitated posting this but I am sure there are other parents out there like me who think this place is better to go to than a regular urgent care. When it comes to physical injuries? Avoid it. Make the trip if it’s not ER-acute to the Stony Brook Ortho urgent care.

Walked in around 8:15pm because I had checked my daughters blood pressure and it was high (155/108). The front desk receptionist said he would check with the back if they can see my daughter. Comes back and says they can’t see her at all because they already have appointments booked. Mind you there is no one inside and the parking lot is empty! They could careless that her blood pressure was high and just turned her away…. Why is it even called an “URGENT CARE” if they turn patients away with no appointments!

I highly recommend this location. From the receptionist to the medical assistant to the Dr. they were all amazing!! Id give more stars if I could

Brought my 7 month old son for RSV. He was wheezing, had nasal flaring, retractions, accessory muscle use, his o2sat was 91%. Dr. V gave him a total of 2 albuterol nebulizer treatments, a dose of decadron and had him on supplemental oxygen for about 1-2 hours. After he proved he was able to tolerate room air again, we were sent home with an albuterol script and told to manage his symptoms and of course bring him to the ER if he got worse. Fortunately Dr. V’s treatment did the trick and my son is on the mend. She treated my son just as the ER would have in a fraction of the time with a fraction of the cost. She was super kind, caring, and took her job seriously. I was so thankful she took the time to do everything she could to treat my son and not just send us to the ER immediately.

X-ray tech Elsie and Dr. Gina are THE BEST 💁‍♀️. Even though my flu shot was 75 dollars, I was reluctant to receive it with comfort, care, and trust in their expertise. A+++++! Worth every penny. Especially the dolphin band-aid 🐬!

Took my grandson. He had a dislocated pinky due to sports injury. Dr was very thorough. Staff was very friendly! I would highly recommend this health care center.

What I liked best about my visit to GoHealth NY is the 'Team' that works there. The 'Team' is always friendly, always helpful and always professional. Also the best part is I'm not sitting there waiting 1-3 hours to be seen, always in and out. The Team at NorthWell Health communicates with each other and with the Patients, the team is very efficient and most of all Professional. A huge Thank You to NorthWell Health... Keep Up the AMAZING work.

I took the only appointment that was available which was in the afternoon. I went to the facility in the morning and asked if it was possible to get in earlier. I was seen within the next half hour. I was very thankful.

Was able to make a same day appointment for urgent care. Staff was professional and the physician attentive.

Great experience! I was a walk in, and in distress, and they had me wait in the car for about 10 minutes before I was seen. I appreciate that I wasn’t seated next to others while I waited. The staff and doctor were so attentive and patient, and listened carefully to all my complaints. The next day a physicians assistant played telephone tag with me until he was able to speak to me and confirm I was feeling better and that I understood the results of my tests. I feel they went beyond the call of duty and I don’t think I’ll ever go anywhere else. I’m feeling much better and am thankful for all their help. On a scale of 0-10, they deserve an 11.

Yes! I am so thankful for the care I received from both the nurse practitioner who treated me and the medical assistant who set me up - medical skill, warmth, professionalism and great communication combined made me leave feeling comfortable and secure on my path to healing after having walked in feeling rather vulnerable with the wound I had. I would not hesitate to recommend this urgent care to anyone! Many THANKS!!

They were all so friendly from the moment I walked in. The PA was extremely gentle and put me at ease.

All of the staff I came in contact with at Huntington Hospital could not have been more professional, friendly, caring and patient. Their medical knowledge is outstanding. They made me feel extremely safe and cared for during a difficult admission for a rare illness. I am a nurse practitioner as well. I cannot give enough positive feedback.

Went on a Sunday morning. I’m not so sure that they are very familiar with pediatrics. My 3yo son came in with an ear infection and the doctor only said that he had fluid in his ears and that she couldn’t prescribe anything for him because of his age. I went to his doctor the next day and she found it strange that they didn’t identify an ear infection and not prescribe antibiotics. The service was okay, but imagine I hadn’t followed up. The infection would have grown worse! I’m just pointing out, it’s possible their pediatric service is not where it should be.

The receptionist was extremely friendly and helpful. The nurse had excellent bedside manner and was wonderful trying to get my 2 year old to be comfortable. The location was also very clean and the digital registration process was very easy.

Simply said, outstanding in all respects. Caring, precision, informative and duties carried out with an honesty and warmth that can only come from deep within. I left feeling that my spirit was lifted at a tough time in our lives. I thank each and every one of these magnificent human beings. Truly great individuals working within a team to make absolutely sure the patient is treated with the highest competency using all their positive human attributes. Bravo.