Grand Café at Grand Hyatt Hong Kong image

Grand Café at Grand Hyatt Hong Kong

Restaurant Cafe Buffet restaurant

😐 Every time it ’s out of season, the family eats the buffet for many years. The quality of the food was very high before, but it deteriorated after the renovation. The most recent visit in April was even more disappointing. The variety of food became very small and average. , The taste is bad, and a... People often mention good, buffet, chicken, quality, service, rice, Hainan, Grand, hotel, staff,


Address

Lobby Level, Grand Hyatt Hong Kong, 1 Harbour Road, Wan Chai, Hong Kong

Website

www.hongkong.grand.hyattrestaurants.com

Contact

+852 2584 7722

Rating on Google Maps

4.30 (347 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6:30 am to 11 pm
  • Wednesday: 6:30 am to 11 pm
  • Thursday: 6:30 am to 11 pm
  • Friday: 6:30 am to 11 pm
  • Saturday: (Lunar New Year/Chinese New Year), 6:30 am to 11 pm, Hours might differ
  • Sunday: (Lunar New Year/Chinese New Year), 6:30 am to 11 pm, Hours might differ
  • Monday: (Lunar New Year/Chinese New Year), 6:30 am to 11 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: good (39) buffet (34) chicken (24) quality (16) service (16) rice (15) Hainan (15) Grand (14) hotel (12) staff (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Gabriel F. 4 years ago on Google
    (Translated by Google) Every time it ’s out of season, the family eats the buffet for many years. The quality of the food was very high before, but it deteriorated after the renovation. The most recent visit in April was even more disappointing. The variety of food became very small and average. , The taste is bad, and also invited some Filipino staff, called the restaurant missed order, and asked the channel to know it! If you call a five-star hotel, the price is not affordable, but both the food and service are only three-star quality. (Original) 每逢過時過節都一家人去食buffet,都好多年了,以前食物質素非常高,但裝修後反而變差了,最近一次4月去更是令人好失望,食物種類變得非常少又一般,味度又差了,還請了一些菲藉員工,叫餐飲漏單,問佢居然詐唔知! 話晒叫5星級酒店,價錢亦不平宜,但不論食物及服務都只是3星質素。
    3 people found this review helpful 👍

  • 4/5 Martin C. 2 years ago on Google • 1682 reviews
    The restaurant is famous for the Chicken Rice. Although it’s very expensive compare with any other restaurant in town, but this is the only place that you can enjoy excellent creamy chicken and intense taste of chicken rice. Highly recommended!
    1 person found this review helpful 👍

  • 4/5 F L. 2 years ago on Google
    Having a breakfast buffet here during staycation,food quality is good,lots of choice!Staff are nice,service not bad! I love yogurt here!
    2 people found this review helpful 👍

  • 5/5 Charlimagne M. 3 years ago on Google • 160 reviews
    Tiffin was fully booked and our last minute reservation was at Grand Cafe. They offer the same afternoon high there. Must try are the HK Milk tea, peach sorbet and toblerone ice cream. The macarons are fun and worth trying. They're part of the buffet anyway. I'm not a big fan of their foie gras but the top tier desserts are more delicious than how they look. The play with texture and unexpected flavours makes it very much worth it. Did I mention ice cream buffet? They also have fruits, waffles and crepes on the buffet. The window seats offer a view of the docks which we didn't get because I didn't specify it.
    1 person found this review helpful 👍

  • 5/5 HL 7 months ago on Google • 143 reviews
    Came for the ala carte dinner menu but switched to buffet at the last minute as the selection looked good. Great choice as the buffet items were mostly delicious. Currently they are showcasing all the signature dishes of the restaurants in the hotel and there are loads to choose from. Personal favorites include beef soup udon, hainanese chicken rice, crab cake (made on the spot), cold seafood selection and desserts. Remember to wear elastic pants when you come! 😋
    1 person found this review helpful 👍

  • 5/5 K F. 5 years ago on Google • 61 reviews
    Didn’t expect FUN fun fun on top of good food and service! 🤩 We had family buffet dinner on Easter Sunday, kids were given hammers to tap and crack a gigantic chocolate egg! 😆 Staff being so nice and professional... they were gentle and patient with kids! I am sure the little ones have a happy memory that lasts a long time! ❤️ Food: for me, there were a lot of vegetarian options 🌱, fresh and scrumptious; for real all-they-can-eat customers, I heard they were very happy about Hainan chicken and rice, and also foie gras on toasts.
    1 person found this review helpful 👍

  • 5/5 Louis L. 5 years ago on Google
    Great service, great food, great environment Worth the the price. Food are in high quality. Recommend the homemade cakes. One thing I don’t like is it is too dark at night
    1 person found this review helpful 👍

  • 5/5 Alvin S. 5 years ago on Google • 18 reviews
    Probably the best buffet in town, food quality is standing out from their competitors. Price is reasonable. You will be surprised by their attention to details even in some dishes which may not be the popular one in buffet, namely tempura. Tempura is definitely not a highlight in a buffet but the tempura served here is no difference from the one u order in a nice Japanese restaurant.
    1 person found this review helpful 👍

  • 4/5 Padraig S. 3 years ago on Google
    Hainan Chicken is excellent. Coke comes in small bottles, the best way to serve it. View is a little restricted at the moment as there is a building site outside the windows. Service is friendly and fast, staff speak very good English. Not the cheapest gig in town, but then it is the Grand Hyatt.
    1 person found this review helpful 👍

  • 5/5 EastMeetsWest 2 years ago on Google • 808 reviews
    Great service and easy to make booking online. We ordered the hainese chicken rice and it taste yum. The food arrives promptly and presentation is good. Perfect portion. The bread provided is also soft and taste wonderful

  • 5/5 Katie T. 6 years ago on Google • 166 reviews
    One of my fav buffet in HK! The price is very reasonable for a buffet, with many choices of seafood. Live lobster bar, different kinds of fish that are made to grill, lots of hot dishes and a wide variety of desserts! Highly recommended!

  • 4/5 Pear T. 1 year ago on Google • 43 reviews
    Piece is acceptable in a hotel standard. Nice place and very airy as I set by the floor to ceiling high windows seat. The bread is really good. Steak is just ok and porting is normal size. Very convenient location inside grand hyatt hotel which is adjacent to the convention center where no good steak house or western restaurant inside the hkcec.

  • 5/5 Dmok 1 year ago on Google • 35 reviews
    If you're hungry and looking for good quality food, this is place to come. There's variety of western & chinese dishes to choose from. It's famous for Hainan Chicken, so that is a must try. One the more pricey buffets in HK, but it's worth it.

  • 4/5 Alix H. 5 months ago on Google • 26 reviews
    Check labels. After eating one of their buffet items which had a label marked 'gluten/wheat-free', I had to double check with the staff who then informed me it was mislabelled and the item was NOT gluten-free (made purely from wheat). Please train the staff and kitchen. Luckily I'm not coeliac, and the staff offered no compensation whatsoever, other than their business card. Expected better from Hyatt and it could have been much worse. Everything else was fine though.

  • 4/5 billy f. 4 years ago on Google
    (Translated by Google) Hainanese chicken rice very very good (Original) 海南雞飯very very good

  • 5/5 Pop s. 4 years ago on Google
    Been here for a few times. The menu provides many western and asian options. Quality is also good. For the price, it is similar to other 5 stars hotel.

  • 5/5 Ben L. 7 years ago on Google
    This review is strictly for their dinner buffet. Best value in town. Go.

  • 5/5 Ryan K. 3 years ago on Google
    Very good food, I especially recommend the buffet.

  • 3/5 Joanna C. 2 years ago on Google
    It was a nice meal, but is it the best Hainanese chicken tho?

  • 4/5 A N. 2 years ago on Google
    Grand cafe still maintained its good food quality 😁 though food choice may be less than other hotels

  • 3/5 Joe 2 years ago on Google
    The "Reuben" sandwich was out of this world. Reuben recipe such sauerkraut, cheese etc but instead of pastrami the chef used generous layers of fine slices of fried wagyu beef, so so tasty, l am looking forward to come back again for another helping in future. The signature dish Hainan chicken rice was also one of the best out there. We enjoyed the food so much that I forgot to take pictures. Service was attentive, price as one would expect from a five star hotel restaurant. Tall ceilings and floor to ceiling glass panels gave a very airly feel. Update 16 November 2021: Since my raving review in March this year, we came back again after nine months for the same dishes, the Reuben and Hainan chicken. My eagerly awaited Reuben was a total disappointment, the filling had shrunk to a few shriver slices of beef barely 5 or 6mm thick. I understand there is cost cutting these days but this is a step too far for a $270 sandwich, it does not befit the name of Grand Hyatt for excellence. Not coming back again. My partner's Hainan Chicken was still OK.

  • 4/5 Rila Y. 4 years ago on Google
    (Translated by Google) It’s a celebration of Mother’s Day and it’s a Grand Cafe. Always at the usual level, there are lobsters on the frozen plate, but the long-legged crabs only put two at a time, and it feels a bit cold. Sashimi has always had three articles, belts, sweet shrimps and so on. Food station has white asparagus, fried foie gras. The most recommended lobster soup rice, lobster soup is very sweet, unforgettable, every time Li will eat! 🤤Hainan chicken rice is consistently good, soft and slippery. This time, the meat is more disappointing, the skin is sloppy, and it is brittle enough. In general, the Grand Cafe dinner buffet is absolutely standard, and it is my choice for the buffet. (Original) 是日慶祝母親節,又黎到Grand Cafe. 一貫平時水準,凍盤有龍蝦,但長腳蟹每次只放兩條,感覺有點姑寒。sashimi一貫平時有三文,帶子,甜蝦等。Food station 有當造的white asparagus, 煎鵝肝。最推薦嘅係龍蝦湯飯,龍蝦湯十分鮮甜,令人難忘,每次黎必食!🤤海南雞飯都係一貫好味,軟滑。今次燒肉比較失望,皮係淋嘅,唔夠脆。總括黎講,Grand Cafe dinner buffet 絕對係有水準,係我嘅心水buffet之選😀

  • 4/5 Sherlock E. 4 years ago on Google
    (Translated by Google) with no doubt This is the best Hainanese chicken rice in Hong Kong. Hainan chicken, fat and moderate Chicken, cooked and tender, is a slow-cooked taste Chicken skin is crisp and is the effect of soaking ice water. Chicken soup, completely taste of chicken Chicken oil rice, fragrant but not greasy, the rice is slightly dry, there is no excess chicken oil at the bottom of the bowl The flavor of Junyue Hainan Chicken is biased towards the taste of Hong Kong-style chicken, and it is also provided by Hong Kong-style Jiang Rongrong. Hong Kong-style Hainanese chicken rice, many Hainan chicken restaurants have done, most of them have become Hong Kong-style flavors and ignore the taste of the original Hainan chicken Grand Hyatt is one of the few that can successfully blend the tastes of both (Original) 毫無懸念 這是全香港最好的海南雞飯 海南雞,肥瘦適中 雞肉,熟而帶嫩,是慢煮的口感 雞皮,是爽脆的,是泡了冰水的效果 雞湯,完全是滴雞精的味道 雞油飯,香而不膩,飯身略乾,碗底也没有多餘的雞油 君悅海南雞的風味,是偏向港式貴妃雞的口味,提供的也是港式薑蒽蓉 港式海南雞飯,很多海南雞飯店都有做,大多都是變成了港式口味而忽略了原本海南雞的味道 君悅,是少數可以成功融合兩者的口味

  • 4/5 Kan B. 4 years ago on Google
    Lobster night😘😘😘

  • 3/5 SYLVIA W. 4 years ago on Google
    (Translated by Google) Food in general! Hainan chicken rice Shaying Xuan delicious food d! But most of the hot food is instant! Napoleon is "forest"! (Original) 食物一般!海南雞飯沙嗲軒好食d!不過大部份熱食都是即時整的!拿破崙是"林"的!

  • 5/5 Tina w. 2 years ago on Google
    Nice service and good environment. Clean, staffs are friendly. Food is good and common dishes

  • 3/5 Alice W. 2 years ago on Google
    Top notch food quality. Nice and comfortable. There is room for improvement for waiting staff.

  • 4/5 Ireene B. 4 years ago on Google
    Its ok.

  • 5/5 Jonathan L. 3 years ago on Google
    Amazing spread of both Western and Chinese breakfast along with impeccable service. You are guaranteed to leave very full and satisfied.

  • 5/5 Patrick W. 3 years ago on Google
    Hainan Chicken is excellent. Coke comes in small bottles, the best way to serve it. View is a little restricted at the moment as there is a building site outside the windows. Service is friendly and fast, staff speak very good English. Not the cheapest gig in town, but then it is the Grand Hyatt.

  • 5/5 Annette Catherine P. 1 year ago on Google
    The breakfast buffet was just a delight! Everything was amazing. A lot of halal options too ! There was a bread / bakery, omelette, meat, cereal, Chinese, juice stations etc Totally worth it !

  • 5/5 J F. 1 year ago on Google
    The quality and service are very good. The variety of the buffet food is very much. Although the price is a bit high, nearly a thousand dollars, it is worth the cost.

  • 5/5 Tom W. 9 months ago on Google
    Possibly the best breakfast experience I’ve ever had! All restaurants incredible, rooms are fantastic!

  • 3/5 Kevin A. 8 months ago on Google
    Came for a business breakfast with a hotel guest. Decent a large buffet option and good service. Have to say that the room was terribly warm and uncomfortable, perhaps the aircon wasn't working. Not great for a HK summer.

  • 5/5 Mimmi 3 years ago on Google
    6 (!) stars at least for the breakfast buffet! A huge spread of food, really no need for such a spread of food. Great variety, quality and presentation. Maybe the best breakfast buffet in town or at least in the very very top!! Thank you to the Grand Hyatt staff putting all this together every day.

  • 4/5 Tom, Lap Chee C. 4 years ago on Google
    A highly rated luxurious class hotel in Hong Kong. The buffet lunch is practical and value for money. Menu is well set with dishes finely prepared, mostly freshly cooked. Surprise is the Steak and Kidney pie, the pastry is crispy outside and the ingredients hot and full of flavour. A typical English comfort food for the cold weather.

  • 4/5 Scottie C. 3 years ago on Google
    Worth the fat:)

  • 4/5 Rabbit 3 years ago on Google
    Scene is neat, it is a grand and luxurious hotel in Hong Kong Island.

  • 5/5 Jo M. 3 years ago on Google
    (Translated by Google) Buffet Dinner at Grand Cafe at Grand Hyatt Hotel Adult $738+ 15% off for HSBC/Hang Seng Credit Cards, the discount is about $702 In addition, BOC/AE have discounts, but don’t remember how much discounts are available To be honest, compared to the previous ones, it is mainly the style of food, especially the ready-to-make food. The food quality of Hao Caiqu can still be maintained at a good level. Friends who want to be more colorful and more choices Let's understand it first. The restaurant is large and the ceiling is high, so even if it is full of people (not to mention that the family only accepts 70% of the guests due to legal requirements), the staff are also friendly. If you like to eat a buffet quietly, this is a good choice. (Original) 君悅酒店Grand Cafe 的Buffet Dinner 成人$738+ 匯豐/恒生信用卡有八五折,折實約$702 另外中銀/AE都有折,但唔記得折扣優惠有多少 老實講比起以前係失色咗嘅,主要係食物款式,尤其係即做的食物少咗好多,好彩佢嘅食物質素還可以維持在不錯的水平,要多姿采多采多選擇的朋友就要諗清楚先好嚟啦。 餐廳大,樓底高,所以就算坐滿人都唔會迫夾(何況而家仲因應法例要求只接待七成客人),員工亦都友善。如果喜歡靜靜地食個自助餐,呢度係唔錯嘅選擇。

  • 5/5 Justin C. 3 years ago on Google
    (Translated by Google) After the dinner at the grand cafe, all were satisfied, except for the sashimi tuna (dried to compete) and the foie gras bun (Linzhizhi). I used to buy $500 face value cash coupons for $350 online to eat, 2 meals, 3 coupons, each person is an average of more than 500, and the night service is very good, so polite 👍🏻  (Original) 琴晚食完grand cafe 都幾滿意,除咗刺身吞拿魚(乾爭爭)及鵝肝嗰塊包(林芝芝)。之前係網上用$350買$500面值既現金卷去食,2個人食,用3張卷,平均每個人都係五百幾,琴晚啲服務又幾好,好有禮貌👍🏻

  • 4/5 alex c. 3 years ago on Google
    (Translated by Google) Fresh material (Original) 材料新鮮

  • 2/5 David C. 3 years ago on Google
    (Translated by Google) Seafood bar: It’s so fine. You have to refill all the way on the machine. It feels like a small family. The lobster tastes generally and it is not the first-class goods. The crab feet are not good. The shrimps are the same. Sashimi: cut to fine and old, tuna is strong and gluten, others are ok Hot food: The lobster in the soup tastes good, the suckling pig is excellent, and the Hainanese chicken tastes good. But wait, the chef Chengri cuts other non-dining Kota Hot Plate: Shrimp is excellent with roast beef Desserts: most of them taste good, Napoleon is especially good, the fruit has grapefruit and kiwi. The overall feel is that the style is small, especially the seafood bar, the salad bar is so fine, the salad is not easy to clip (Original) 海鮮吧:好細,機本上要一路排一路refill,感覺好小家,龍蝦味道一般唔係上等貨色,蟹腳唔靚,蝦同清口幾大隻 刺身:切到好細舊,吞拿魚勁多筋,其他ok 熱食:上湯龍蝦幾好味,乳豬出色,海南雞都好味但要等,師傅成日斬其他非堂食柯打 鐵板:蝦同燒牛肉出色 甜品:大部分都好味,拿破崙尤其出色,生果有西柚同奇異果都抵讚 整體感覺款式小,尤其海鮮吧,沙律吧好細,沙律係冇得自己夾

  • 4/5 Charles C. 4 years ago on Google
    (Translated by Google) The decor is gorgeous and the waiter service attitude is good. (Original) 裝潢華麗,侍應服務態度好。

  • 4/5 Nicola M. 4 years ago on Google
    There is so good but very crowded

  • 4/5 bill M. 3 years ago on Google
    Nice food but lack of staffs

  • 5/5 Anna 4 years ago on Google
    (Translated by Google) Fairy-tale pastry (Original) Pasticceria da favola

  • 4/5 Kin Keung M. 4 years ago on Google
    (Translated by Google) The restaurant staff entertain intentions, types of food, the quality, the multi-soup money, people like to cook lobster, foie gras, braised beef ribs, Cordyceps burning bamboo chicken soup and desserts, it is worth to go (Original) 餐廳員工用心招待,食物種類、質素中上,湯款多,個人喜歡煮龍蝦、鵝肝、炆牛肋骨、蟲草煲竹絲雞湯和甜品,值得再去

  • 4/5 Mindy M. 4 years ago on Google
    Lovely place quiet,safe, food is amazing,courteous staff fast service.

  • 5/5 Angel L. 4 years ago on Google
    Wonderful food and excellent service!

  • 3/5 Janice L. 3 years ago on Google
    (Translated by Google) The food is good, but the service has a lot of room for improvement. With such a level of hotel, it is really unexpected (Original) 食物挺好,但服務實在有很大進步空間,以如此級數的酒店,實在意想不到

  • 1/5 Tony L. 4 years ago on Google
    (Translated by Google) Never eat too little choice, good food, food quality is inversely proportional to the price of the hotel buffet, if you want to try a few volts, welcome you to try! example: 1. Teppanyaki above the food, thinking that it will be warm, and know that it is frozen. 2. Responsible for swearing in the black and black face, swearing that you want to kill the left family 3. Cooked food is obviously not cooked and fresh, eating belly pain 4. Hainan chicken is good, Mingda is too real (Original) 從未食過咁少選擇,咁唔好食,食物質素同價錢成反比嘅酒店自助餐,如果你想試下有幾伏,歡迎你黎試下! 例子: 1. 鐵板燒上面嘅食物以為慶住會熱,點知係凍的 2. 負責刺身嘅人黑口黑面,唔講以為殺左佢全家 3. 熟食嘅大蜆明顯未煮熟兼唔新鮮,食完肚痛 4. 海南雞好一般,明大過實

  • 4/5 Francis T. 4 years ago on Google
    Most tasty Hainan style chicken and rice in town.

  • 5/5 Rob W. 4 years ago on Google
    Good upmarket breakfast buffet.

  • 5/5 Frankie W. 4 years ago on Google
    good quality meal

  • 4/5 Sira 4 years ago on Google
    (Translated by Google) The environment is very good, the food is good but not a surprise. (Original) 環境很好,食物不錯但不算驚喜。

  • 5/5 Katia N. 4 years ago on Google
    (Translated by Google) Efficient service and wide choice of buffet. Good dishes à la carte too. (Original) Service efficace et large choix du buffet. Bons plats à la carte aussi.

  • 5/5 Vishal M. 4 years ago on Google
    lovely ambiance and great service. always a good choice for great tasting co.fort food with an Asian twist

  • 5/5 Andi L. 4 years ago on Google
    (Translated by Google) Excellent buffet (Original) Hervorragendes Buffet

  • 5/5 Chirag D. 4 years ago on Google
    Nice place to eat..!!

  • 4/5 lai p. 4 years ago on Google
    (Translated by Google) very good (Original) 非常好

  • 4/5 Pok Yau C. 4 years ago on Google
    High food quality and many made-to-order dishes.

  • 4/5 HSY 4 years ago on Google
    (Translated by Google) There are not many types of food, but the quality is good. In addition to the sashimi and seafood provided by the general hotel buffet, there are also foie gras, tempura and Hainanese chicken rice, which tastes good. (Original) 食物種類不多,但質素好。除一般酒店自助餐提供的刺身及海鮮外,這裏更有鵝肝、天婦羅、海南雞飯提供,味道不錯。


Call +852 2584 7722 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Halal food
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ All you can eat
    • ✓️ Late-night food
    • ✓️ Vegetarian options
    • ✓️ Private dining room
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway

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