Grissini image

Grissini

Restaurant Italian restaurant Fine dining restaurant

😠 Poor service food was rubbish (bread was relatively good) but overall a very dissapointing experience. Waiters were simply too busy to get you anything - not even utensils for desserts. And they were ignorant enough to ignore your complains. Not my first time but definitely my last time here. People often mention service, good, great, bread, Italian, grissini, menu, quality, restaurant, excellent,


Address

2nd Floor, Grand Hyatt Hong Kong, 1 Harbour Rd, Wan Chai, Hong Kong

Website

www.hongkong.grand.hyattrestaurants.com

Contact

+852 2584 7722

Price rating

$$$ $

Rating on Google Maps

4.40 (355 reviews)

Open on Google Maps

Working Hours

  • Thursday: 12 to 2 pm, 6 pm to 12 am
  • Friday: 12 to 2 pm, 6 pm to 12 am
  • Saturday: 11:30 am to 2 pm, 6 pm to 12 am
  • Sunday: 11:30 am to 2 pm, 6 pm to 12 am
  • Monday: (Christmas Day), 12 to 2 pm, 6 pm to 12 am, Hours might differ
  • Tuesday: (Boxing Day), 12 to 2 pm, 6 pm to 12 am, Hours might differ
  • Wednesday: 12 to 2 pm, 6 pm to 12 am

Featured Reviews


Frequently mentioned in reviews: service (39) good (26) great (25) bread (23) Italian (20) grissini (17) menu (16) quality (16) restaurant (15) excellent (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Frieda L. 1 year ago on Google
    Poor service food was rubbish (bread was relatively good) but overall a very dissapointing experience. Waiters were simply too busy to get you anything - not even utensils for desserts. And they were ignorant enough to ignore your complains. Not my first time but definitely my last time here.
    2 people found this review helpful 👍

  • 5/5 Raimondi Alumni Association Official C. 4 years ago on Google
    Beautiful place and everything is just perfect for a cozy ? dinner
    1 person found this review helpful 👍

  • 5/5 John L. 5 years ago on Google
    Good Italian dishes, I love Italian food, this is high end restaurant.
    1 person found this review helpful 👍

  • 4/5 emily m. 2 years ago on Google
    The food and service were amazing; the only thing to note is that the portions are quite small in comparison with the price. Of course, the grissini sticks were great - and much more interesting and enjoyable than the regular slices of bread you get at other restaurants (plus, it’s unlimited!). The cod to share was excellent - and I definitely recommend it (the sauce was delicious beyond words). The ravioli, though a small portion, was also very yummy. We ordered the tiramisu for dessert, and our waiter saw that we loved it and gave us another serving on the house, which we greatly appreciated.
    1 person found this review helpful 👍

  • 5/5 Barbara C. 2 years ago on Google
    Brunch menu - soft poached eggs, tomato salad, purple prawn, baked chicken are impressive
    1 person found this review helpful 👍

  • 5/5 Susan T. 1 year ago on Google
    Lunch menu was delicious, portions were just right, free flow bread sticks which were yum! Comfortable seating, spaced out between the tables, staff were attentive, excellent experience. Nice place to slow down, catch up with friends and enjoy good food. Not to mention their non alcoholic free flow menu was also quite interesting, created with innovation and with minimal waste concept.
    1 person found this review helpful 👍

  • 5/5 Tiny I. 1 year ago on Google
    Great food and servic! Went there for Mum's birthday and the team has prepared a beautifully handwritten card for her. Love their grissini as always.
    1 person found this review helpful 👍

  • 3/5 無雙皇后Queen B. 1 year ago on Google
    3/5 All food was nice but definitely not a wow that worth this price. Pork cooked perfectly, crispy batter on fish, pasta sauce not bad, lobster abit small, starters are alright. Flavour Is like a well done family restaurant. If you read other reviews, yes the bread stick is so good, is in my top three list of Hong Kong. Another one thing I enjoy the most of the night is their greens, perfectly cooked and seasoned.
    1 person found this review helpful 👍

  • 5/5 Whitney T. 4 years ago on Google
    Very Nice place Food was excellent Their signature chicken was very delicious Pastries ? ? and dessert was wonderful Must try???
    1 person found this review helpful 👍

  • 5/5 Andrew S. 6 months ago on Google
    There are lots of top, top restaurants in HK. If you're looking for Italian, Grissini is S-class quality. The service is delightful; the staff are helpful and good natured (some of the fancy places are pretentious, ain't nobody got time for that). Food is delicious, and yes the never ending breadsticks are as good as everyone says. It's expensive, sure, but Grissini is 100% worth it.
    1 person found this review helpful 👍

  • 5/5 Kenny L. 3 years ago on Google
    excellent

  • 5/5 Alice W. 2 years ago on Google
    Usually came for a la carts and it’s first time here for a weekend set lunch. Great service as usual and good quality of dining experience!

  • 5/5 Zar C. 2 years ago on Google
    Been years since I came here for dinning, happy that quality of food and service remained consistently good! The dinner set was included in our room booking, glad they didn’t compromise the quality of food. Fresh baked bread stick and Tiramisu is the best!!!

  • 4/5 Cynthia O. 2 years ago on Google
    Enjoyed ample natural light coming through big windows, which pitched the brightly-lit room with warm, elegant decor against a cityscape view. The bread, tiramisu and sorbet are memorable. Had the veal loin for appetizer and red snapper as main - both are up to par but not particularly memorable. Prices are on the high side as would expect from a five-star hotel. The pricing is justified for the restaurant setting and food of reliable quality. Unless you need the said features for a business meal, there are better alternatives for Italian cuisine in Hong Kong at that price point.

  • 5/5 May M. 3 years ago on Google
    The service of every staff is so perfect that we enjoyed the night very much! Thanks to Ken,Florence and Ava as well as their colleagues! Food and view are marvellous!

  • 5/5 Dario 2 years ago on Google
    As always the vitello tonnato is amazing and so is the pappardelle with wild board ragù. Beautiful atmosphere, very classy

  • 5/5 Stephen M. 2 years ago on Google
    We had a fantastic night at Grissini under the exceptional care of Gordon. He took great care to explain the menu, make recommendations and overseeing each course delivered to our table along with tasting tips. He even introduced us to the Sous Chef to help explain the inspiration for one of the starters from his home town in Italy. Actually we started the night a little a tired, uncertain and even ready to walk out...but we trusted the suggestion of the tasting menu and ended up the last to leave and firm fans of the excellent food, quality service and friendly staff. Now that is service excellence!

  • 4/5 Karl y. 2 years ago on Google
    Nice sunset view. Delicious Italian food. Cozy environment. Must try their set menu and the limoncello to complete.

  • 5/5 Cody C. 3 years ago on Google
    The food is excellent!

  • 5/5 D P. 3 years ago on Google
    Good Italian Food

  • 5/5 Hugh B. 3 years ago on Google
    Great restaurant, love the bread sticks :)

  • 5/5 Oliver S. 3 years ago on Google
    Beef shank you e amazing!!!

  • 5/5 Yudan S. 3 years ago on Google
    (Translated by Google) The food is very good, the lunch price is great, and the service is excellent. (Original) 食物非常好,午餐價錢超值,服務一流。

  • 5/5 T M L. 8 months ago on Google
    Weekday lunch to celebrate a birthday. Seemed like a few tables had the same idea - and rightly so! We appreciate how they did more than expected by picking a nice table, preparing a surprise birthday cake, and creating a memorable experience. The food is impeccable and every part has character. Piping hot grissini (with custom balsamic that made quite an impression). No doubt that it lives up to the restaurant name. Well-balanced flavours for yellowtail carpaccio and grilled cuttlefish. Zucchini bottoni beautifully crafted with zucchini featured in creative ways. Sweet finish with hazelnut semifreddo. Staff very friendly and attentive, but not overly so. Really enjoyed this hospitable dining experience to celebrate a special occasion. Very fair price, all things considered. Highly recommend!

  • 5/5 Felix F. 3 years ago on Google
    (Translated by Google) Bread is delicious (Original) 麵包很好食

  • 5/5 John C. 3 years ago on Google
    High quality Italian lunch.

  • 5/5 Jean-Francois H. 3 years ago on Google
    great service, great ambiance, great food

  • 2/5 Siu Ying C. 3 years ago on Google
    (Translated by Google) Haven't been '%... (Original) 冇去過· '%…

  • 5/5 Fanny W. 6 months ago on Google
    The Grissini bread really wouldn’t disappoint you. The overall service quality was very high. However, the only down side was we went there for birthday celebration and we made a remark on the reservation, but at the end there was no treats for the birthday star.

  • 5/5 Vinky H. 1 year ago on Google
    Good food, great service. Julia has been a great host providing excellent advice on the menu! Nice and fresh grissini!

  • 5/5 Rachel 4 months ago on Google
    Great Italian place witha great view - grissini here (as the name deserves to be) is a wonder. Had the lunch set menu - shrimp artichoke salad was refreshing and lobster spaghetti (though only small portion of lobster) was good too. Homestyle tiramisu was a great finish!

  • 4/5 Anne-Jolie 8 months ago on Google
    Long-established nice Italian restaurant with great view of Wanchai harbour; tall ceiling; great bread; services & food still high standard but expensive🧑‍🎄🍨🍷AJ suggests: provide not-so-sweet petit fours

  • 5/5 Hilda W. 10 months ago on Google
    Their Grissini is a non stop munchie. Their food is absolutely fabulous and served by friendly staffs.

  • 5/5 Y 11 months ago on Google
    Love love their bread sticks, fluffy and crisp with the most fragrant olive oil and balsamic vinegar. Their lobster spaghetti is also 10/10 with the best flavor ever. They might have the best tiramisu in HK with strong amaretto taste and creamy finish. Really enjoyed the service too. Full review on openrice @eatwai

  • 5/5 Jen C. 1 year ago on Google
    Great Food, fantastic service for my birthday girl, warm and cozy atmosphere and beautiful decoration. Most of all, Grissini(bread) was absolutely scrumptious! One of staffs took our pictures and made a card with that photo for us.

  • 4/5 Ivan T. 1 year ago on Google
    Can't fault the service - as professional and attentive as ever. The food was delightfully presented and packed with flavours. The bread was warm and soft. We took the drinks package for one allowing for unlimited red and white wine and champagne. Felt the main course to be wanting because the portion was small even though it was nicely cooked and the cauliflower was perfect. Feel the presentation on a couple of appetisers might have been better. Still, minor issues and would return.

  • 5/5 Rafael 8 months ago on Google
    The restaurant has an elegant ambiance, excellent food quality, and exceptional service. The staff, especially a waiter named Carlo, is friendly and attentive, providing top-notch service. Additionally, they offer a complimentary birthday photo for birthday celebrations. It is highly recommended as a premium restaurant.

  • 4/5 C C. 1 year ago on Google
    Great ambience & attentive servers. The bread & tiramisu were great. The other dishes in dinner set were above average, but not 5 star quality.

  • 5/5 Willis C. 1 year ago on Google
    Went there a few days ago for birthday celebration, and I am still fascinated by the bread and service there. I am not a big fan of bread but that’s one of the best bread I had in my life, and they served the bread fresh from the oven. Besides, the squid ink pasta was delicious too (well I forgot the name of it). Lastly, credit to Andy and Eitan who served us that night, definitely lovely service from then and cheers for the birthday cake. Would defo come here again and recommend it to my friends

  • 5/5 Jeff Y. 3 years ago on Google
    Great ambience. Very small tables for 3 to 4 people, may want to make request for more room at booking. Tried the promotional menu. Great value great quality. Pasta and Mains were amazing. We cannot have enough of the grissini sticks. Appetizers portion can be a bit more generous but that may have to do with the promotional deals. Wine list was good too, lots of great quality wine with great price, can go by glass, carafe or bottles.

  • 4/5 Ben L. 1 year ago on Google
    Great Italian place. The set dinner is good but not too much surprises. The bread is the best.

  • 5/5 Noel K. 1 year ago on Google
    Hey .. in HK and seeking some western cuisine? Don’t look any further as the experience at Grissini is fantastic. The menu is very well thought out and the food tastes even better than it looks .. even the freshly baked bread is a must to experience. Visit and I guarantee you won’t be disappointed.

  • 5/5 Bonny C. 1 year ago on Google
    Very attentive staff and always wearing a big grin when they serve! Well sized portion. Enjoyed ample natural light beaming through the massive window, overseeing HKCEC and the Victoria Harbour is really relaxing.

  • 5/5 Flo L. 4 months ago on Google
    $980 for a 5 course dinner. Food was delicious and good portion for ladies. Forgot to take photos of their signature grissini.

  • 5/5 LUCAS L. 8 months ago on Google
    It's delightful to see that they've reintroduced their iconic giant grissini breadsticks after the makeover. Today's meal included deeply satisfying dishes like bonito tuna tartare, spaghetti sprinkled with cherry tomatoes and capers, and of course, their classic tiramisu. I'm certainly looking forward to my next visit in the near future.

  • 5/5 lau 7 months ago on Google
    what a memorable experience here! view is not the best but still decent. service is 10/10, especially this lady who paid special attention to us the whole night and spoke fluent english (didn’t get her name but she had shoulder-length hair and quite skinny). grissini is one of the best places to celebrate birthdays, thank you for the birthday tart and photo card, my loved one was so pleasantly surprised by them! food is also something to talk about—antipastis were ok (can skip) but the grissini, chicken, and tiramisu were to die for. lobster pasta also pretty good. i liked how the grissini had free refills and at one point, the above-mentioned lady waitress noticed our grissinis were cold and took initiative to give us freshly-baked warm grissinis. what a thoughtful gesture, i appreciated it so much! it’s really the little things and grissini hits all the spots.

  • 2/5 Ming W. 3 years ago on Google
    Tried the set dinner @hkd580 each which has 4 starters to share, a small pasta, main to choose either beef shank or cod, and tiramisu as dessert. Oh and what seems to be unlimited refill of grissini. The grissini was really good, freshly baked. Then... that was about it. All the other dishes disappoint. Tiramisu was nice but not amazing. Overall I would not recommend at this price.

  • 1/5 Kim Fat H. 3 years ago on Google
    Weekend brunch at Grissini Being guided to a table, we were given a weekend brunch menu which might not be reader-friendly with a long list of food items without clear descriptions. We studied for a while and asked for some recommendations and a la carte menu. Informed that there was only weekend brunch menu, our selection could only be limited to that vague menu. Worse still, the waiter failed to give any helpful information or recommendation but just decided to read out each food item instead. It was quite disappointing for customers to select meals without any helpful information upon requests. We finally placed the order with elimination of the dislike items. While waiting, we found that there was some leftover (seems like tiramisu) under the dish. Initially, we thought that there was a stain on the white tablecloth. Feeling disgusted, we put the dish back and found that more stains were on the tablecloth. Finally, it was found the leftover stuck under the dish. We told a waitress but she just took it away without saying a word. Then a waiter came with a new dish. As it was really disgusting to eat with the stain, we just asked the waiter to deal with it. He put another napkin to cover it. Disappointed by the service and hygiene of the so-called 6-star hotel, we expected to enjoy a quality meal. The foods were mostly average taking the taste and texture into account. The pasta was too chewy while the dessert was too moist. What made us feel better was the ribeye (medium rare). Overall, the service, hygiene and the food are under our expectation. As it was supposed to be a fine-dining experience, the service and the food should be up to standard. It is wished that the restaurant could improve for the betterment so that each customer could enjoy a memorable dining experience there.

  • 3/5 Kenneth L. 3 years ago on Google
    Good but not great. Lacks character. But it's grissini is best in town.

  • 5/5 James Z. 4 years ago on Google
    The food was amazing, the view was amazing, and the atmosphere really good. But what won it was the free breadsticks OMG I don’t even eat breadsticks but they were descended from heaven! And unlimited too, which causes some regret when the mains came and nearly had no space for the amazing veal! Came twice in two days- absolutely incredible and probably one of the best Italians in town. Pasta could be slightly better though- don’t come here if it’s just pasta you craving!

  • 5/5 Marcus L. 4 years ago on Google
    Good food , great atmosphere! With window seats of harbour view. The breadsticks are essentials, they lived up to their name ??????

  • 4/5 C C. 4 years ago on Google
    Ok value

  • 5/5 Denise H. 4 years ago on Google
    Always consistently superb food and service. Don't skip the namesake grissini! And the vinegar is delicious.

  • 5/5 Ronnie L. 4 years ago on Google
    Excellent Italian restaurant. Must try Tiramisu.

  • 4/5 Kim C. 4 years ago on Google
    Food was better tonite than our last visit there, cld it be change of principal chef ? I don't know. Serviceby our female smiling waitress was ' lively ' n entertaining. Had a lovely time with our close frens. kim n dave corby

  • 4/5 Hedonist H. 4 years ago on Google
    A facelift, new chef and revamped menu have breathed new life into this old Italian fine-dining institution in Hong Kong. Nice to see they brought back the signature giant grissini breadsticks after the renovation. Had some really hearty dishes today including bonito tuna tartare, spaghetti tossed with cherry tomatoes and capers, and of course their tiramisu. Will definitely be coming back shortly.

  • 1/5 TERRY W. 4 years ago on Google
    (Translated by Google) Will not go to the hotel tea room again! (Original) 不會再去的酒店茶餐室!

  • 5/5 Sunny T. 4 years ago on Google
    (Translated by Google) Excellent Italian fine dining restaurant (Original) 一流的意大利高级餐廳

  • 4/5 Radar 3 years ago on Google
    (Translated by Google) Four-course dinner, the cheese is soft enough, Pork loin is rich in pork, Tiramisu is excellent (Original) 四道菜晚餐,芝士夠軟,Pork loin軟淋豬味濃厚,Tiramisu 出色

  • 4/5 peter r. 3 years ago on Google
    Nice place fantastic service great ?

  • 2/5 carissa l. 4 years ago on Google
    (Translated by Google) The food is much better than the previous ones. I listened to the staff and said that the chef is the best food. (Original) 食物同以前比難食左好多...聽staff講換咗主廚..成餐最好食係d麵包...

  • 4/5 J F. 3 years ago on Google
    I took a three course set lunch. The taste was good but the portion for the main course was a bit small.

  • 4/5 Jeffrey L. 3 years ago on Google
    (Translated by Google) Because it's not enough Grand. No lose. (Original) 因為夠唒Grand 。冇得輸。

  • 5/5 Chris C. 6 years ago on Google
    Gd view nice food price reasonable

  • 5/5 Tova S. 4 years ago on Google
    Love the tiramisu! Set lunch is definitely worth the price ☺️

  • 5/5 Billy W. 5 years ago on Google
    Choice for quality and classy Italian food

  • 3/5 Jamie C. 5 years ago on Google
    Rather underwhelming. Pasta was bland, scallops were surprisingly poor. Service was mediocre Saving grace though: the chewy breadsticks are really excellent! And nice view!

  • 5/5 B N. 5 years ago on Google
    A very nice Italian restaurant with a very deluxe setting and excellent services. Conveniently located near the Convention Centre and the Admiralty MTR.

  • 4/5 JNW 3 years ago on Google
    Come for the breadsticks, stay for the breadsticks + olive oil and balsamic. It’s honestly worth it just for the breadsticks

  • 4/5 Y L. 3 years ago on Google
    pricy Italian but good food

  • 5/5 Money Made E. 5 years ago on Google
    Excellent food and Service

  • 5/5 David S. 4 years ago on Google
    This place is solid. Good food, good ambience, good service. Good wine list at all price ranges, with quite a few choices even at say below HKD700-800 level per bottle. Overall, it's definitely an expensive dinner but it's one of the go-to destinations for me if it's a very special occasion.

  • 5/5 Eunice N. 3 years ago on Google
    Food, service and ambience ... never let you down. Another happy visit.

  • 5/5 crystal c. 6 years ago on Google
    Excellent service even we only ordered the Credit card promotion dinner set. All food are very nice with good quality and tasty but the dessert is too sweet. Suggest to clean the table after each dish.

  • 5/5 Esmond N. 3 years ago on Google
    Very nice dinner and great service! The Italian white wine is a great surprise!

  • 5/5 Murph M. 5 years ago on Google
    Lovely food, crisp and attentive service

  • 5/5 Dragon K. 5 years ago on Google
    Perfect fine dinning place: good food; good atmosphere; good service...

  • 5/5 Laurentius L. 5 years ago on Google
    (Translated by Google) Excellent - food and service! (Original) Exzellent - Essen und Service !

  • 3/5 F45 Training Causeway B. 5 years ago on Google
    Nice food but the service was poor for us that evening. When the guy was with us, he was very professional and very good. But to get his attention was difficult and we just got frustrated trying to get the attention of staff. They need to stick to their sections and probably have more people to cover it off. Portions are pretty small too so you might actually walk out hungry. The bread sticks are amazing. Take some home for the kids as they will love it!

  • 3/5 Benhur M. 5 years ago on Google
    Average to perhaps a bit less than average overall experience and quality of food for a tasting menu lunch, to one that is expected from a restaurant in a 5 star hotel.

  • 5/5 Rob A. 4 years ago on Google
    Premium service and a nice atmosphere. If you are a wine buff then this is a good place to hang out.

  • 5/5 Tanay C. 4 years ago on Google
    Amazing place, with great view and service and an amazing ensemble of food

  • 5/5 DOUGLAS C. 3 years ago on Google
    One of the best Italian cuisine in town. Grissini bread stick is signature for good reasons!

  • 5/5 Paul K. 4 years ago on Google
    One of the best Italian restaurant in town. Very cozy venue, excellent service, & of course, great food! Always love their fresh baked bread stick! Yum!

  • 5/5 Xavier H. 4 years ago on Google
    The food was excellent, but the service was what really set this place apart on our visit there! The wine recommendations were spot on.

  • 5/5 Jeff M. 4 years ago on Google
    Amazing bread as usual. The entrees were well seasoned and risotto was made perfect. Highlight of the night was the fish. Absolutely succulent.

  • 5/5 Reynaldo M L. 4 years ago on Google
    Nice place

  • 5/5 Lisa Z. 4 years ago on Google
    Italian cuisine in the heart of Asia

  • 5/5 Richard F. 4 years ago on Google
    Great views of the harbour, great food and service.

  • 5/5 Wong I. 4 years ago on Google
    (Translated by Google) Good taste, but the price is higher (Original) 好味道,不過價格較高

  • 4/5 Chak Hin T. 4 years ago on Google
    (Translated by Google) Excellent service and high standard of food (Original) 服務一流,食物水準高

  • 4/5 Vi N. 4 years ago on Google
    worth a try, great restaurant.

  • 5/5 Yonhee Y. 4 years ago on Google
    Newly renovated, with more casual ambiance~ I liked it!


Call +852 2584 7722 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Halal food
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Vegetarian options
    • ✓️ Private dining room
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway

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