1/5 chercher c. 1 year ago on Google
Poor
customer
service,
staff
manner
is
rude
and
not
helpful.
Always
break
the
promises!!
They
don't
know
their
policies
well.
Room
is
smelly,
carpet
and
wall
with
stains
and
cracks,
floor
is
uneven,
soundproofing
is
poor
in
the
room.
Corridor
ventilation
is
stuffy.
Rubbish
can
be
found
outside
the
sliding
windows.
I'm
afraid
there
may
be
cockroaches
and
rats.
Its
absolutely
needs
a
renovation
for
this
room
price.
At
the
Covid
time,
most
of
the
wall
hand
sanitizers
are
not
functioning.
When
I
did
the
booking,
the
staff
claimed
they
could
provide
disabled
room
with
shower
chair;
but
turned
out
it
was
a
standard
room
with
a
plastic
chair
("begging
for
one")
in
bathroom.
Each
time
I've
to
ask
for
the
staff
to
escort
me
to
street
level,
and
going
through
a
smelly
path
and
dirty
goods
lift.
This
hotel
is
absolutely
not
convenient
for
wheelchair
disabled
person.
Poor
facilities
and
disabled
access.
Staying
there
is
a
nightmare,
no
dignity
and
not
much
freedom
at
all.
This
hotel
is
worth
for
1
to
2
STARS
honestly,
1
STAR
is
given
for
the
good
location.
If
you
spent
for
this
amount
of
money,
you
could
have
lots
of
choice.
I
only
stayed
there
for
a
few
days
and
after
that
I
swapped
to
Cordis
Hotel
(Langham
Place)
for
2
months
long-stay.
It's
a
great
location,
good
customer
service,
modern
facilities,
beautiful
room
and
great
view,
and
of
course
a
better
price.
3 people found this review helpful π