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  • 1/5 Ian Carlo A. 6 months ago on Google
    Horrible experience. Please stay away from this hotel. The front desk staff are simply not fit for customer service. Called them asking if I could amend my reservation because my flight got cancelled due to bad weather. A female receptionist with a horrible attitude told me off because I booked through Agoda, then she literally hung up on me.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 TERESA L. 1 year ago on Google
    Hotel only cleaned up the room every 5 days, room cleaner very bad attitude, they showed black face and talked bad about customer for requesting items sent to room, when you complained to front desk staff, they also have the same attitude as the room cleaner, they also ignored your concerned. Hotel make your stayed alike prison, only the fixed date they will come for cleaning others days you better locked yourselves and shout your mouth, very bad hotel stay experience, will never come back again.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 T S. 2 years ago on Google
    The front desk staff are incredibly rude and could not be any less interested in helping customers. They'd rather chat amongst themselves than waste time helping you. You get what you pay for. This hotel is cheap for a reason.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Laura K. 1 year ago on Google
    My partner has stayed there. It was awful him to be staying there as I could see through the video call. The quality of wifi is horrible that either video call or voice call keep cutting off. I travelled HongKong multiple times but wifi never be bad. I couldnโ€™t see and hear my partner he had a long hours of trip though! Even TV is looking funny as well. Also, he booked the king size bed but was offered to use double single bed as they havenโ€™t finished cleaning. They should offer swap the room later but they didnโ€™t.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 David P. 2 years ago on Google
    I've a confirmed reservation for a room with double bed on booking.com but was told that the hotel did not offer a choice of double bed or twin beds, only a choice on the type of room. I found this unbelievable and disappointing. If this is the case in fact and not an excuse, the hotel management should make this clear on any websites that offer reservation service as the is a misrepresentation and a false presence on what the hotel is able to offer. This incident would be reported to the C&E Department for possible infringement of law regarding the description of goods and services offered in HK.
    2 people found this review helpful ๐Ÿ‘

  • 2/5 chen q. 1 year ago on Google
    Smell cigarettes; really tiny rooms (standard and family rooms are both very tight), the view are bad(see photos below), the sound proof is bad(I can hear all kinds of different voices of my neighbors, some are very private that I shouldnโ€™t hear).
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Crystal K. 4 months ago on Google
    Stayed here last week. To preface, I had also stayed here about 4 years ago and don't remember any problems. When we arrived, our room smelled terribly of smoke and the front desk were kind enough to move us to a new room. Both rooms were "clean" but maintenance was definitely not up to par. Black mold in the showers and the carpet had so many gross stains I didn't even like looking down. Wifi signal was atrocious as well, could watch a video for 30 seconds before it would cut off. Room walls were thin, you could hear the neighbors. Definitely disappointed in the stay. Saving grace was the nice cleaning ladies, the relatively large size, and the very convenient location. If you are someone who is easily grossed out, I would not recommend this. One note to my fellow ladies: they do not have conditioner, only a combo hair wash product.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Janice J. 10 months ago on Google
    Room is really small and there is a big pillar in the middle of the room. Due to this odd design wifi signal is affected. Otherwise location is good. So as daily housekeeping. Friendly staff.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Anthony L. 9 months ago on Google
    Nice hotel situated in a quiet location. Rooms and staff service are generally up to standard. Slight disadvantage is the 10+ minutes walking distance from MTR stations.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Tao Y. 1 year ago on Google
    Nice place, very convenient and good staff members
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Rocky X. 1 year ago on Google
    The floor carpet is dirty and corridor is smelly. This is my last time to choose this hotel. You can tell from the pictures.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Wing L. 1 year ago on Google
    Good experience. There are two staffs who are called Kenny Yap and Jacky Chan that are really helpful and polite. These individuals deserve heap of praises for great services.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Chris Chop C. 4 years ago on Google
    Room is clean and very spacious for HK hotel stand. The area is very very convenient for transportation and also food. Just within 1min walking distance already got several HK styled cafe, and 2 X 7eleven store.
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Lewis G. 5 years ago on Google
    A generally good place to stay. The view could be better, but there are good restaurants all around. Pros: clean-looking and good value. So-so: Staff can be hit or miss. Good and friendly service from some, not so good from others. One cleaning lady was happy to talk to us and introduce some restaurants, but one cleaning man simply said to use the hotel restaurants. Cons: Rooms are noisy. Some rooms have shared doors, so you can hear your neighbors pretty well. Some staff donโ€™t clean well enough. Our cups hadnโ€™t been cleaned since the day before we got here. Imagine drinking from a cup someone else had drunk from! Plus some things in the room (shower mat, hot-water maker) were still wet from the previous guests. Beds are really small, too, and when we tried to book a double queen, we got a double twin.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Lawrence C. 1 year ago on Google
    Clean, tidy and nice rooms, convienient location in Mongkok.

  • 3/5 P Y. 9 months ago on Google
    Went for the buffet lunch. Don't like seating arrangements at all. Very minimal choices. Place is hard to locate. Servers, are very good and helpful.

  • 4/5 hoquen y. 2 years ago on Google
    Good,convenient

  • 3/5 Emmanuel 6 months ago on Google
    This is a reasonably priced hotel suitable if you have low expectations and spend the outside exploring HK for example. It is definitely an old building which is somehow maintained. We were there on Sep 2023 in room 709. Our bathroom shower was clogged, we told the reception and it was fixed within the day. Staff is doing their job although we dont really feel welcome, more like just another customer of the thousands coming here everyday. They dont clean up the rooms unless you specifically ask for it which must be done at the reception only. Location is not so bad but definitely needs some walking to/fro MTR (shuttle is once hourly). No regrets, but I will try somewhere else next time.

  • 4/5 danny t. 4 months ago on Google
    Likes clean room, good shower pressure, 9th floorโ€™s house keeper ้œ who is hard working and very friendly and respectful. This location is perfect place, so close to Metro station, many buses stops and restaurants nearby. So convenience.

  • 4/5 Soe Min T. 3 years ago on Google
    Very good rooms. The quarantine meal package is decent too with excellent beef burgers (cheeseburger really)

  • 3/5 Gena30 H. 10 months ago on Google
    > give 3 star because im not really know this. hoping i can go inside.

  • 4/5 Bruno P. 11 months ago on Google
    The hotel is situated in a convenient location I would say it is a nice hotel with all the amenities in the room I was not disappointed

  • 5/5 Wendy L. 3 years ago on Google
    Good location, reasonable priced, clean, helpful staffs

  • 5/5 fatgor c. 3 years ago on Google
    I am never saw a hotel like this one. Thanks for all staff in this hotel. Their service is better than a lot of 5-6 starts hotel! They are not serve you only. They care about you from the deep of their heart. I can see their staff not work for money only. They all work for their customer. As a business man like me, I have to learn from their management. They create their working culture successfully. This is very important for business. I am not an easy customer, I know. However, I am very happy with their service or I should say I am very happy with their management team. Whatever I am complain. They fixed it. They follow the case and feedback to me. Make sure everything is all right. Sometime, they do more they should do. For example, last week is my (Chinese) birthday and I found the lamp in front of my room is broken in 4:00am. Yes in the morning 4:00am! I am doing IT. I work overnight all the time. I ring room service and ask them to fix it. You know, it is very bad sign for me in Chinese birthday. The staff say they will fix it in the next morning and I am start angry and talk to their manger. Actually, I just want to complain! Who will fix the lamp in your front door (not inside the room) for you at 4:00am! Believe or not, they send their technician and fix the lamp in 30mins and send me a birthday cake at the dinner time as well. I am also thanks Mr. Peter Tam give me a dumbbells as well. Due to covid-19, they close their gym room. One day, I talk to Peter about the covid-19. I say, The Government allow the gym room reopen again. When you will open your hotel gym room? He say they want to keep high stand protective measures so there are no time table for reopen gym room yet. Finally, he ask 2 manger send me 2 x 10Kg dumbbells as my request. 2 manager, each manger carry one! ๏ผˆThey should do more exercise ^^ ). The point is not he give me 2 dumbbells. The point is after couple of days, the covid-19 virus spread in other public gym room again. Thanks Peter making right decision. Otherwise, it may happen here. You know, every people is suffering in covid-19 now. Every hotel business in Hong Kong is turning down as a World everywhere. But, I can see "Never give up" from their eye. They sterilize the elevator every hour or as need. Check body temperature in all entrance. Every floor will sterilize everyday and every staff wear mask of course. For the room service staff wear protective clothing and glasses all the time. By the law in Hong Kong for covid-19. No more than 4 people seat in a same table at the same time. However, in their staff canteen is allow one people per table at the same time only! They check their changing room every hour as well! How serious they are? That is why I keep living here. I feel very safe. Again, I have to thanks room service staff Ms. Cherry and her manager. They make my room very clear and warm. Thanks you. I believe I will keep live here until I can go back to Australia!

  • 5/5 Kalaivani s. 11 months ago on Google
    Amazing feeling to stay here...Nice room services...good environment...

  • 4/5 K M. 4 years ago on Google
    Excellent location for public transport and most staff are very professional but I have a few reasons for not giving 5 stars. - Extremely slow elevator - Hard to order room service when they respond with โ€œno Englishโ€ on the phone and hang up, maybe that was a rare problem though - Very thin walls, hard to sleep with the amount of noise from neighbours

  • 5/5 XEROVON 3. 1 year ago on Google
    It is situated right in the center of the city and despite it's poor location where it is standing one could find peace as soon as he walks in the hotel, good food, great cook and with their great services it would definitely give it a thumbs up.... I would describe it as a secret hideout place from all of those crowds.

  • 4/5 Kush C C. 3 years ago on Google
    Nice place for spend holidays with friends

  • 5/5 Ratna N. 1 year ago on Google
    the location very good, near the main highway, close to the park, with a mall and many restaurants, the rooms are big and clean, the staff is also friendly only I will visit again ๐Ÿ˜๐Ÿ˜๐Ÿ˜

  • 2/5 Scottie C. 3 years ago on Google
    Poor service

  • 4/5 Ally P. 5 years ago on Google
    Clean hotel. We arrived very early due to our flight. They were able to accommodate us and give us early check in. The room was clean. Comfortable bed. Another guest was smoking which we could smell and notified the front desk which they seemed to take care of. Breakfast buffet was okay. Must go early to ensure good choices.

  • 5/5 Auie I. 4 years ago on Google
    The hotel has a very good location, just 3-min walk from the metro station and around 10-15 mins from Mongkok night market. The staff are very hospitable and accommodating. The amenities and facilities are complete. My family and I loved the buffet breakfast! I would highly recommend this hotel!

  • 4/5 Philipp W. 6 years ago on Google
    Good.located Hotel with very helpful and nice staff. The rooms seem to have been redone recently. So the bathrooms are very nice too. Comfy beds with good pillows. Our room was just abit loud because the rooms are not very well insulated from each other so you can hear every word from neighbouring rooms. Side facts: slow elevator and pretty decent coffee in the lobby.


Call +852 2397 6683 Open on Google Maps

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