The Most Rubbish Hotel In Hong Kong as a local I can tell you. I stayed here for several months and they will suddenly deactivate your room key just to force you add about $1000 more deposit for them. And they’re not likely giving you back the money at all. And their attitude most likely the WORST among most of the hotels in HK. From front desk to the security guards and the housekeeping, they wouldn’t want to help you even seeing you have got a lot baggage. And sometimes they will explain the bad behaviour of them is due to “not in a good mood” . I’m sorry what？Aren’t you guys professional？

The location is good, near Jordan Station and walking distance to Austin Station. In fact, we walked to Avenue of Stars and Harbour City from the hotel. The hotel or building seems associated with Scouts, with Scouts Shop and a little Scouts museum. We are allocated a double bunk beds room, which we are fine with. However, what we are disappointed about is small cockroaches are found in the room throughout our stays.

Great location and easily accessible from different train lines. Airport buses A21 stopping at the Nathan road (5 min walk). Park and Eating places are around the corners. Rooms are clean and the cleaners are nice. I asked for 1 more chair and they sent it within 5 min.

Modern, clean rooms, great location at a good price

Standard room 19 sqm is quite small. The toilet space is tight for big people. Location is very good. Very near to shops and restaurants and short walk to subway and a park downstairs. Room cleaning is regular.

The hotel is very close to the center of the Tsim Sha Tsui in Kowloon, of Hong Kong. There are lots of local restaurants nearby and the famous Temple Street is only 10-15mins walk from the hotel.

I booked my parents to this hotel for convenience as they are in their 70’s and 80’s. I mistakingly booked a day earlier than our arrival so the hotel automatically charged me for one night which was understandable. Upon check in, as usual, I asked to change the charge card on file as my father was paying directly. They took his card and assigned their room. 3 days later, my parents kept receiving calls from front desk saying that they have been staying for free and needed them to come see them to resolve payment. The stay was booked for a total of 14 days so my parents thought it was a mistake since they were not checking out for awhile. The front desk harassed them for another 2 days and finally my parents went down to speak with them. They accused my parents as free loaders and asked for them to pay for the nights they’ve stayed thus far. My parents refused and said that I (their daughter) was out of the country and had made the reservation. The front desk said there was no charge card on file so my mom asked why they would issue a room if they didn’t take her charge card and they said that it was based on ‘trust. My mom challenged them and said it didn’t make any sense and why all of a sudden they didn’t ‘trust’ them. Front desk said that they had to search the security surveillance cameras to confirm what my parents were saying was true. My mom told them to go ahead. The next day the front desk confirmed that they checked the footage and did indeed take their card and apologized due to their staff’s negligence and lack of training. When I returned from my trip, my mom told me about the whole situation as they were stressed that they were going to be kicked out of the property and hardly left their room. I spoke with the front desk assistant manager, Benson Wong, to ask what had happened. He went to check with his staff and returned to walk me through the charges. I told him I was not talking about charges and that I was asking why they were harassing my parents. It took him awhile to understand what I was saying and I asked him what he would do to fix this issue that has caused my parents such an unpleasant stay. He offered complimentary breakfast but we refused as it was terrible there. So, he offered a fruit plate and extended check out to 5pm and apologized again. I said I appreciated it as I wanted him to understand what an impact the front desk made on my parents’ vacation and hopefully it doesn’t happened to anyone again. Next day, my parents got a fruit plate without fruit (because the server was told literally a fruit plate) and their keys automatically shut off at 1pm so we had to go to front desk to activate the cards again as we were not told we had to do that so we were locked out of the room as well. Needless to say, we’ll never return.

Great Location, near airport bus stop (A21), MRT Jordan C2 and MRT Austin. I reserve a family room for 3 people. Inside the room is quite narrow, but can put a big bag. The cushion of the bed is comfortable. But I don't like the smell of cigarettes in the room so I give 4 stars. There are many restaurants around the hotel.

Very central location, easy access to MTR and buses, many good restaurants around. Also have a nice view towards victory harbor, overlooking Kowloon park.

Stayed many times before the pandemic. Revisited again and didn't find much changed. Room was small as it always be. Elevator took some time but was better due to less guests as Hong Kong has just reopened. Room was dated with stain on wallpaper. No more airport express bus to and from the hotel. Walking distance to the new West Kowloon Station but only could walk with light luggages. The Chinese Restaurant was no longer there. Very sad. They served good dim sum for locals.

The location of the hotel was great, there's a tons of shops just across the road. It's near the Tsim Sha Tsui shopping area too, short walk to the Avenue of Stars. The rooms were clean and tidy. Staff there were friendly too. Will definitely return again.

Room is not too big for its price, but quite comfortable, clean and quiet. Location close to shopping area and food.

A very old hotel with dated but well maintained interiors, staff was friendly and accommodating. Thing about this hotel was the convenience of it's location, being in close proximity to 2 main rail lines, various famous attractions such as temple Street.

Great place to stay on short vacation to Hongkong. I like that they have clean rooms and bathrooms. It's walking distance to train. A lot of restaurants, convenience store and groceries nearby.

Affordable place to stay in Hong Kong. Close to the subways and close to the Bus stations. Not much to explore around it but its a good hotel. Clean rooms and clean sheets.

Great location with accessibility to Kowloon Station and Austin MTR station and TST. Room is decent sized and clean. However, I find front desk staff lacking in customer service. I do not recall greeted by them when i check in. The only words i heard from him was just "Sign here" and "Room number".

Dated, but good for the price. We did not eat there. Across from the hotel you find 711, cafe coral for cheaper breakfast options. Cause imo the food is not worth the price, depending on your budget off course. Clean service on 18th floor was excellent. Very friendly lady.

Location: Great location for us, on Austin Road just off Jordon road. There is a eatery street just opposite (Parkes st) with lots of independent cafes and restaurants for breakfast/lunch/dinner. Reception: staff are polite, but the check-in process was incredibly slow. Bureaucratic with 2 paper forms (covid related) to fill in per person. Rooms: small but fair for what we paid. We got 2 twin harbour view rooms for hkd 35,000, 19 nights, with 1 extra add-on bed, on the 18th floor. Beds were not great, like solid but bouncy boards. I'm aching all over! Useable, but not to my liking. Bathroom is tiny but expected for HK hotel. Fixtures and fittings are really old and tired. It could all do with redecorating and a major refresh. There are 80s ceiling tiles in the hallways... And a really funky smell near the lifts. Restaurant: we did not go, however from the promotional posters in the lift, it looked reasonably priced for a hotel. But again, personally I would not go because there are cheaper places just on Parkes street with local food options. Cafe de Coral is literally opposite and you can get a LOT of good quality food for a low price. Room cleanliness and housekeeping: the housekeeping ladies do a great job and are very kind and friendly. Very considerate and quiet. Rooms are generally very clean. Not very eco-friendly!! They changed the towels everyday, and I think the sheets, which is unnecessary. Could go a few days between without changing really. Edit: price and forms

It's location is the main selling point but the low cost was a factor. Close to Kowloon station from the airport and Jordan MTR. Lots of stores. Busy area so noisy while sleeping. Needed ear plugs for first few nights but then got use to the noise. Better windows would help. Too much neighbouring room noises. Mini frig and USB charging sockets useful. Blocked drains a problem. Mattress is hard. Free bottles of water nice for making tea. The Scout museum is on 11th floor.

For me who stayed with my wife & my 15 months baby, the room is just too tiny for the price. Further more the baby cot is too high for my baby, the hotel staffs simply refused to lower it, cause they don't have the SCREWDRIVER for it, that's just ridiculously stupid excuse. The only saving grace of this hotel is that its very conveniently located. Travellers with baby should avoid this hotel at all cost.

Room is dated, it isn't very modern but it does the job. The bed is nice and shower is decent. The service though isn't great, at the front desk for check in they weren't very welcoming. They didn't give me a run down of the hotel and amenities, just made me sign the check in forms. The location is good, next to the station and near good food. I personally prefer Mongkok area.

Nice and affordable. Location is excellent. Hotel is in between 2 trains stations within walking distance, Austin Station & Jordan Station. Walking distance to Nathan Road. For tourists who love to walk, a lot of places are within walking distance, 15 mins to 20 mins walk. Nearby has good food shops.

This hotel is there with a special department for scouting. I thought scouts like to help people but apparently they have long forgotten that in this hotel. If you come here and something has gone wrong with your booking so you can't get your room until evening there is no one to help you. All I wanted was a place to change after a 12-hour flight so I could go to my appointment. They got no further than a filthy toilet. I wasn't allowed to use the scout shop fitting rooms either! It is a disgrace how you are treated here!

We stayed on 22nd floor facing HK island so we get a glimpse of 8pm light show daily from the room. Location is great, lots of eatery around, walkable to Mongkok and Tsim Shai Tsui and there is airport bus stop nearby. Too bad that there is no bidet in the toilet, shower head is not adjustable, no hair conditioner. No power point at the bedside but on the table

The smell of cigarette smoke sticks to the rooms and hallway. Experience is still great. Towels get replaced everyday and toiletries replenished, you can request for ice and bottled water as well. Location is great as well bec the area are not crowded with people and still near to Jordan station

Clean and simple room, very friendly staffs that will greet every morning when walk pass. Room not very big but good enough to accommodate 2 comfortably. As usual toilet is tight. Can't ask for much. Great location, near to a lot of eating place. Will come back again is coming back to HK

Location friendly with 2 MTR lines namely Austin and Jordan station. Plenty of great local food can be found directly opposite the hotel. Friendly staff but small rooms with low ceilings.

Stayed for 2 nights during Hong Family visit! Chose this island as it is located almost conveniently to all major tourist attractions. The service is great & rates are also nominal. Also we got this hotel at good price as we booked in advance.

The view is not bad, also it is convenient to get to the location, many restaurants and grocery stores, supermarket nearby. Good enough for a budget hotel.

3½ star hotel, reasonably priced. Very small rooms. Podium is a multi-stories car park ($25/hour). Chinese restaurant in basement.

Amazing hotel. Very spacious room with all required amenities. Highly recommended.

The food at healthy chicken is amazing

The location is good the view was so good , the park near is a good place to hangout. The food though is not super delicious and there not much variety. It also near the mosque 👍 so if you are a muslim and want to pray at the mosque i highly recommend this hotel 👍👍 the lobby is small though and shared with the hotel beside . The photo under is the street in front of the hotel 👌👌

So beautiful

The rooms are nice to stay in, although there seemed to be an air conditioning error in my room which caused me to feel unwell. Luckily they gave me a different room which seemed better. Breakfast is always the same, it would be nice for it to be different every so often as I got bored eating the same things. There wasn't a lot to choose from either.

Very good views for hotels of this price point - looking across Kowloon Park with some buildings of Hong Kong island visible. The harbour view rooms are worth opting for. Walkable to Jordan and Austin MTRs. Having stayed at another hotel in Tsim Sha Tsui within walking distance of TST, prefer this area as it is relatively less narrow and congested. For busy days the hotel also provides decent takeaway food till 10pm. Service is good, although one time were told can't get more bottled water as it's limited to 2 per night. The only issues I have are that no smoking on non smoking floors is not strictly enforced. It didn't affect me but not sure about the rooms closer to the smoker. The first room allocated to me I had rejected due to residual smoke smell. Mattresses are toward the firmer side. There is a self service washer and dryer. Taxis also wait outside the hotel making transit very convenient. N.b. prices are before the mainland - HK border reopened.

hotel location is great, buffet is ok not so good. extremely small rooms, even the bed was too small for a couple, bathroom can barely fit a person, staff is friendly. we stayed in a non-smoking room but it had a very strong smoking smell. the entire floor was supposed to be non-smoking but unfortunately we got a room with strong smoking smell. but the staff took care of the smell n sprayed the room. the elevator was very very slow.

Rooms are slightly small and family room for 4 people actually has bunk beds and gets really congested. Would advice to go for 2 rooms rather than a family room. Breakfast is very good with a decent spread and good vegetarian options. They also have a laundromat which you can use with tokens you can buy from the reception. No swimming pool within the hotel.

Horrible Wi-Fi. Nice digs and pretty congenial staff. But overpriced buffet options, late check in (4:30pm) and yes atrocious Wi-Fi make the experience poor.

Great location where every things is easily accessible. Atmosphere was very positive and decor was spectacular. Room was cozy and has comfy beds, bathroom was spacious and has quality toiletries. Breakfast was great! Staffs are very attentive and helpful. Loved the place, would definitely come again.

Fantastic! Clean room, spacious room for the price. great value for price.great location. Compared to other hk rooms (which are like closets), the BP hotel has some great sized rooms, and priced well! And bonus: there is a washing and drying machine (for normal charge) on the 13th floor.

Countdown in Room. VeryGood, I live in 23 floor view Harbour park view is cool.

This was the first time we stayed in this hotel. Correspondence before the trip was prompt and professional. The room rate was value for money, below S$100 per night. We asked for room for wheelchair user and it was a fairly big room. Bathroom facilities were not really wheelchair friendly, which we have noticed with most of the other hotels. It's just a barrier free room, as they said. Location is good, near Jordan MTR station and a lot of bus stops around. Walking distance to Tsim Sai Tsui. But stayed there for 8 days, we didn't come to know any staff there.

Only want to say the parking space is spacious and with many. A good choice if you want to travel near Jordan

The hotel in my option is a 5 star Hotel, the staff are friendly and welcoming very helpful, the rooms are a good size and everything looks great and clean check in and out is fast and hassle free, you need to walk a bit to be at the main road that is full of stores but there are many restaurants near the hotel you can even find a subway a block away, a supermarket is cross the street.