2/5 Myriam W. 6 months ago on Google
Average
meal
and
felt
cheated
at
bill
time.
In
love
with
middle
eastern
cuisine
so
decided
to
try
Francis.
Went
quite
late
on
a
Sunday
for
brunch.
Very
surprised
when
you
read
the
menu
for
the
brunch
at
320
HKD
and
discovered
that
it’s
the
Chef
who
will
decide
which
mezze
you
will
eat.
One
question
:
why
then
put
9
mezze
if
the
chef
chooses
3?
Also
the
ones
we
were
going
to
have
was
hummus,
Halloumi
and
cigars.
Only
one
of
those
we
wanted
so
we
had
no
choice
but
go
a
la
carte.
Ordered
:
-
hummus
:
fine
but
felt
diluted,
more
liquid
than
we
like
it.
Portion
fair
but
remember
it’s
90
hkd
for
a
hummus…
-
falafels
:
4
pieces
with
a
bit
of
hummus,
nice,
same
thing
22,5
hkd
for
one
falafel
and
not
that
big,
-
burnt
eggplant
:
not
amazing,
average
and
quite
small
portion
for
90
hkd,
-
baby
calamari
:
nice
and
generous
in
size
but
remember
it’s
150
for
this
mezze…
For
main
we
had
the
sea
bass
at
260
hkd
which
was
pleasant
and
the
cauliflower
which
was
nice
also.
Nothing
I
will
go
back
for
but
nice.
For
drinks
we
had
one
glass
of
white
wine
and
a
lime
and
soda.
The
Bill
was
over
1
100
HKD
which
we
found
already
very
pricey
but
wait
for
the
worse
bit..
They
brought
the
credit
card
machine
and
the
first
thing
you
can
see
is
what
pourcentage
of
a
tip
the
customer
would
like
to
leave.
We
selected
10pct
because
that’s
the
way
tip
works
not
because
the
service
was
great.
Then
we
have
a
look
at
the
bill
and
discovered
that
actually
Francis
already
added
10pct
service
charge.
We
felt
cheated.
If
the
restaurant
adds
a
discretionary
10pct
service
charge,
the
first
thing
you
see
on
the
credit
card
machin
should
not
be
more
tip
especially
as
the
waiter
didn’t
say
anything
beforehand.
So
to
summarize,
from
a
bill
of
1010
hkd
we
ended
up
paying
1222
that’s
21pct
of
tip.
Not
happy
and
not
appreciated
as
a
way
to
treat
your
customers.
After
the
meal,
I
wanted
to
put
3⭐️as
it
was
an
average
meal
and
with
the
21pct
service
charge
for
which
we
were
pressured
to,
it
will
be
a
2
⭐️.
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