Chili's Grill & Bar image

Chili's Grill & Bar

Restaurant Bar Hamburger restaurant Family restaurant American restaurant Bar and grill Mexican restaurant Tex mex restaurant

One of the Most Reviewed Bar and grills in East Honolulu


Address

4211 Waialae Ave, Honolulu, HI 96816, United States

Website

www.chilis.com

Contact

+1 808-738-5773

Price rating

$$ $$

Rating on Google Maps

4.10 (1K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 10 pm
  • Monday: 11 am to 10 pm
  • Tuesday: 11 am to 10 pm
  • Wednesday: 11 am to 10 pm
  • Thursday: 11 am to 10 pm
  • Friday: 11 am to 11 pm
  • Saturday: 11 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: service (16) good (13) great (13) busy (8) time (8) ribs (8) server (7) minutes (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kris K. 2 years ago on Google
    Had a bad experience here last night. Food was exceptional but service lacking. Waitress wasn't good. I had to ask for a refill and she never showed up with it. Disappeared for 15 minutes. Showed up out of nowhere and I had to repeat what I wanted. Lol. If I was a waiter i would make sure im gettin 20 plus percent of my tip. Being busy and being there for the customers need. Had a bad waiter experience also before the pandemic and now again. Seems like the best service is if you sit outside
    2 people found this review helpful 👍

  • 4/5 Marshall H. 2 years ago on Google
    Came here for Father's day just after they opened and they had quite a few tables already and only one server working but the hostess came over and helped take our drink order which was nice. Once we were able to place our order they quickly brought out food for our toddlers so that they wouldn't have to wait long. Overall, most experiences I've had here were acceptable so I keep returning. Any friendly service is always barely satisfactory starting from our arrival so if there was one area I wish they could improve on it would be just that.
    1 person found this review helpful 👍

  • 4/5 Bel W. 3 years ago on Google
    Had a great server and she ever took time to take a few photos for us. She did a great job. Our food was also very good. Overall we enjoyed our time together and we would come back for more.
    1 person found this review helpful 👍

  • 3/5 wayne t. 5 months ago on Google
    I had dinner here for the first time, the Cajun chicken pasta dish. It came to my table after a somewhat lengthy delay, but they were very busy at the time. Unfortunately, the food was lukewarm at best, fast approaching coldness. I notified the server and they immediately sent it back. To my surprise, it came back to me within a few minutes. It soon became apparent to me that they just put the plate in the oven and didn’t re-plate the meal…the accompanying garlic bread came back stone cold. The pasta was very tasty and enjoyed it, but I think I would have been more appreciative if they would have given me a new plate…some may consider this petty I’m sure. At the end, I asked to speak to the manager, her name is Lielani. She was very apologetic. She did say their policy is to re-plate and would investigate why a shortcut was made. She was most kind and offered me a generous compensation. I like proactive managers like her and was impressed. I’ll revisit the place because of her. If there were 1/2 stars, I’d give it 3-1/2, but don’t think a 4 is warranted. Maybe on the next visit I’ll be more satisfied.
    1 person found this review helpful 👍

  • 4/5 Chris C. 8 months ago on Google
    It's been a while since we've visited Chili's. Our first time at this location, they did not disappoint. Our server Summer was Great! Very attentive, polite and very personable. She definitely made our visit memorable. Thanks Summer! 😊
    1 person found this review helpful 👍

  • 3/5 Sariah M. 1 year ago on Google
    The food was pretty good. It took over 45 mins to get seated for dinner. We kept waiting on our server to come back by the table. My guests food was delivered and he ate almost the entire meal before I received my food.
    1 person found this review helpful 👍

  • 5/5 Steven I. 1 year ago on Google
    Chilis always delivers great food and great service ..The Tortilla Soup is the best..always get the bowl ..good to the last drop!!! Make sure you have the chilis app ... for specials and rewards Especially the Birthday dessert reward that I redeemed ...the Skillet Chocolate Chip Cookie with Vanilla ice cream perfect for 2!!!

  • 5/5 Kat E. 4 months ago on Google
    Sat at the bar and had a beer and a piping hot bowl of delicious chicken enchilada soup! Hit the spot! The bar tender was very attentive and friendly!! Great place to go after shopping at the Kahala Mall!!

  • 5/5 Jake from Real E. 9 months ago on Google
    Was busy and waited a bit- but service was good - food was quality too

  • 5/5 Saundra D. 5 months ago on Google
    The food was delicious. The service was outstanding!!! Novie is a great server. She is a very assiduous server. She was very busy, but she still made us feel welcomed and important. We enjoyed everything. The food , the atmosphere, and the service, that's why we keep going back. We had the ribeye, the explosion salad, and of course the chocolate molten cake. I can't go there and not have the molten lava cake.

  • 1/5 Jenn R. 8 months ago on Google
    Take out review: Shrimp in Cajun pasta was raw. Had to cook it at home to consume. Garlic toast was not toasted... soggy... had to heat it up myself at home.

  • 4/5 Aj S. 3 months ago on Google New
    Chili’s grill and bar is a solid restaurant that pretty much Delivers what you expect. A hardy menu of ribs, burgers, fajitas, and wings… With a little bit of appetizer choices and pasta. I think I saw a vegetable… But obviously not much of that beer and a wide variety of margaritas (I don’t understand flavored margaritas, really)… But it was made fairly well, and satisfied my appetite to my expectation. It isn’t fancy… But it’s solid. The inside of the restaurant is fun and energetic. With a nice dining area and a bar area that has a few TVs in it showing the games. Service staff seems very much underpowered for the number of customers present… It took a very long time to get our check and then to pay for our meal As a sidenote, the menu seems to have some confusing pricing moments built into it. There’s a couple of get two or get three mixed plate, offerings the Seem well priced… until you realize that one of the offering is actually not included in the deal (baby back ribs)… And if you want the baby back ribs as one of your two or three, there is a added charge of $9.99. I can imagine that some clients get upset because they don’t understand that when they order a two for with ribs. The ribs were good, the basic hamburger was very good. The wings were large and meaty. A good place to go.

  • 1/5 josh l. 1 year ago on Google
    Told em when we sat down we had to be somewheres in a hour n a half, but its 20 minutes way , so we got a hour n ten before we gotta go. Girl says no problem, I gotchya, we arent too busy. Ok cool. Then after 50 minutes the appetizers come out, she didnt even come by once between us ordering (which we did right when we sat down, cuz we knew what we wanted n were tryna give em plenty of time) and when the apps come out...so when she brings the apps i say " hey not to hassle u but can we get them main courses to go actually please cuz we gotta bail in like 15 minutes", she says yeah, But then brings em on regular dine in stuff after 30 more minutes, so i say oh yeah hey remembr we need those to go, can u box em up please, n she says " u wanna do it yourself?, im really busy" (theres like 10 servers n 6 customers in the place) , I said nah, I dont actually, so she stomps off n has the kitchen staff do it, comes back twice as rude. Then when im tryna drive crosstown thru rush hour traffic n eat the grub, i find out its barely even cooked. Bruh. Lame

  • 5/5 Benz C. 1 year ago on Google
    My wife and I ordered loaded baked potato soup and it was delicious. They don't always have that soup but when they do it is good. We ordered delivery to a hotel so I bet it even taste better in person. Chili's is always a nice comfort food.

  • 1/5 Dirk K. 1 year ago on Google
    Food was excellent as was the service .but the washrooms were discusting filthy, urine on the floor by the urinal .the sink had mold on the silicone .the taps were rusted .and the washroom smell you could smell them down the hall .the ladies was just as bad. I was amazed Chilis is a huge chain with high standards .someone dropped the ball here.

  • 1/5 S J. 1 year ago on Google
    Used to love Chili's in the 90s. Grew up near the original in Dallas going after every HS Football game. No longer has any of the old items and does not even do chips and salsa free now. No awesome blossom even! Didnt have a greeter/host at the door. The menus are paper, the floor and tables looked dirty, the food portion was small and mediocre, and I waited and looked for an employee to seat me and finally found someone after I walked through. Too bad. I won't return.

  • 4/5 Queen B. 1 year ago on Google
    We visited a couple of days ago for a friend's Bday. The food was great but the service substandard. Our main waitress was ok but she was very busy training a new gal who didn't follow instructions. We felt like we were being ignored. We had to get up for our own napkins. The wait staff need to train and pay more attention to their customers.

  • 5/5 Marissa Perez S. 1 year ago on Google
    The service is always good here but the 5 stars is for the only item order here: dry rub ribs. They are awesome. I can't find this type of ribs here anywhere else on the island. They are "fall off the bone" tender with a bit of smokiness.

  • 5/5 Joejoe 2 years ago on Google
    Good food and a really friendly staff. The waitress was the best.

  • 4/5 Aaron 6 years ago on Google
    Always delicious and beautifully presented food at Chili’s! The staff here are friendly and polite, very relaxing environment. Chef’s here really know their stuff. -1 star due to limited range of cocktail selection.

  • 5/5 Theresa K. 1 year ago on Google
    Awe! Although there were few servers the service was still excellent-- food came hot. The shrimp fajitas were great -- just order less or no onions -- gave it a strong taste.

  • 5/5 Paul H. 1 year ago on Google
    Had a mushroom and Swiss burger with great service nice place would strongly recommend

  • 5/5 Frank R. 1 year ago on Google
    An excellent choice with great food in a variety of selections of soups, salads, country style BBQ ribs and crispy chicken fillets, to burgers and steaks, and southwestern Mexican style infused items. Variety for anyone to enjoy. It was great to see their now fully reopened bar full of laughter and a huge crowd!

  • 5/5 Christy R. 1 year ago on Google
    Couldn't ask for a better way to end my long truck of a day...finally soup! At the bar. Company provided courtesy of Chili's and the bartenders sparkling ponytail just added flair to her great service😉 she had a 9 top but took plenty good care of me...and as usual I wound up next to one local and one East Coast plant ..we are everywhere...😂

  • 5/5 Christopher H. 2 years ago on Google
    Everything was great. I wish I remembered the waiters name but he was super nice and energetic. 08/15 about 100 pm

  • 5/5 Tayne 2 years ago on Google
    If you’re looking to hold a formal business meeting, but want to be cool at the same time, then look no further. This club is has enough pizazz to host the top tier financial elite while also providing the same level of ambiance and comfort of your grandma’s house. 10/10 would eat here again. Chili’s, it’s where business happens.

  • 5/5 Photos By Bill H. 3 years ago on Google
    Good food at good prices. The staff are great and very helpful!!! Plus this way over the top dersert

  • 4/5 95 “‪Frisco‬” M. 2 years ago on Google
    Chilis has always been one of those places where you find yourself coming back to every once in a while. Good food selection, bar & drinks, and especially the lava flow. What can I say? It's a really good restaurant 😋

  • 5/5 Denice B. 2 years ago on Google
    Five stars for service, we walked in wanted to sit at the bar but no room at bar top. But the hostess let us know that we could sit at high table. The hostess let us know that Molly was serving bartender and was also covering the bar flood, so please be patient. This is outstanding service, to give a heads up. Molly was indeed busy, but she quickly gave eye contact and outstanding service. Also team work from the hostess she helped clear and clean tables, while keeping track of the front! We appreciate your team work and would love to see it in all places we stop at!!!


Call +1 808-738-5773 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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